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All 9 Cayo Santa Maria hotels

Melia Cayo Santa Maria

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4.5 of 5 Resort (All-Inclusive)   |   Jardines del Rey, Cuba
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Melia Cayo Santa Maria
Certificate of Excellence 2014
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2,764 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (432)
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English first
Blainville, Quebec, Canada
1 review
5 of 5 stars Reviewed yesterday NEW

I've go to the Melia cayo santa maria from august 21 to 28 and it was just a amazing trip! All the staff are so friendly and smiling! A special thanks to all the people of the animation : Dj Alex, Orlando, Daiky, Lazaro, who make a real good job with all the dancing party and the games form the... More

Was this review helpful? Yes 1
Windsor, Canada
Reviewer
4 reviews 4 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Where to begin. First want to say the ages of our travelers so you can understand the diversity of our group, 28(F), 28(F), 62(F), 64(M), 10(F), 14(F). Arrival to the resort: When we pulled up there were 2 beautiful dancers and a waiter with rainbow slushies! The front desk had all of the room arrangements set and ready to grab... More

Was this review helpful? Yes 10
Jorge B, General Manager at Melia Cayo Santa Maria, responded to this review

Dear Hannah B We heartily thank your taking the time to post such a detailed review on your recent experience at our premises. You have been honest, matter of fact, sensitive and also a great writer. Our potential travelers will certainly benefit from all your comments and recommendations and we very much appreciate the good advertisement you are so spontaneously... More

Havana
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

I want to thank to all staff because they were very kind to us. The buffet was very repetitive and very bad elaborated, just a few variation. I do not recomend this hotel as a five star hotel because the bathroom from the lobby was very dirty with papers and bad smell. I was three days there and they only... More

Was this review helpful? Yes 5
Welland, Canada
1 review
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

We visited this beautiful resort in June 2014. Perfect location, beautiful beach, nice landscaping kept clean by hard working gardeners, friendly stuff. This is when pros end. Now cons: The buffet was closed for lunch which left us and all other guests with limited and repeated menu during our stay. The French restaurant was also closed. Fridge in our room... More

Was this review helpful? Yes 13
Toronto, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

first off a lot of people say the food in Cuba is not good well I say it is I have been to Cuba 4 times,buffet to the la carte restaurants. all of the staff at the Melia Cayo Santa Maria were amazing from the front desk to the pool bars I am not a big drinker but I do... More

Was this review helpful? Yes 2
Jorge B, General Manager at Melia Cayo Santa Maria, responded to this review

Dear friends : Thank you so much for your review. We heartily appreciate your sharing with other travelers your experience at Melia Cayo Santa María and making such positive comments on our services and staff. Feedback from our guests is crucial in the process of orienting our efforts towards excellence so; we will share your review with all our staff... More

Kitchener, Canada
1 review
3 of 5 stars Reviewed 2 weeks ago

Went to this resort over new years 6 adults and 3 kids aged 2, 4, 6. It's an average hotel from Cuba and we have all traveled many times before to different parts so we knew what to expect. Beach was great sand was clean and water relatively clean. Pool areas were also nice and clean so that was a... More

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Alma, Québec
Contributor
12 reviews 12 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

After over 10 years travelling to DR and Mexico for our sun vacation, we decided to try Cuba. We stayed at this hotel from april 4th to 18th. The size of the place was great for us. No partys, just great relaxation. The hotel is clean but in need of some renos. That wasn't a real problem so we just... More

Was this review helpful? Yes 1
Jorge B, General Manager at Melia Cayo Santa Maria, responded to this review

Dear AramisAlma We very much appreciate your review which points out some interesting matters. I understand your experience was not exactly perfect but you can be certain that all your comments have been taken into consideration. Much to our satisfaction, we have already been able to solve most of the issues mentioned in your review, such as the lack of... More

Montreal, QC
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just got back from one week at Melia cayo santa Maria,It was really beautiful the rooms where so big and very clean lots of hot water.Mini Bar in room filled every day.Pools so big Beach sea incredible.Been to Cuba 20 times and the food was very good,the staff where great everyone so friendly. We went on a day trip on... More

Was this review helpful? Yes 3
Jorge B, General Manager at Melia Cayo Santa Maria, responded to this review

Dear vacationers from Montreal: We are so proud to know guests may get such a good impression of our resort! It feels really nice to receive such nice compliments! We are certain that future travelers will benefit from your experience when choosing their next relaxing hide-away. Thank you so much for sharing your ideas with them. See you soon! More

Sudbury, Canada
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have been to a few different resorts in Cuba, and I always find the food blah with very little flavor. This place impressed me so much...I was so pleased to find all kinds of tasty food here...not blah at all! This resort was also very clean and the staff, especially Osbiel at the swim up bar, were so nice.... More

Was this review helpful? Yes 5
Jorge B, General Manager at Melia Cayo Santa Maria, responded to this review

Dear Steve P It has been a real pleasure to receive such a nice comment. It is very rewarding to acknowledge that your short visit to our resort has inspired these good feelings on you. It would be very nice to have you as our guests in the future so you may enjoy all the privileges of our resort. Thank... More

Montreal, Canada
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed for 2 weeks mid-july and it was our first all-inclusive with both kids (2 and 4). We went several times to Cuba and Cayo Santa Maria (our 3rd visit) as a couple so we knew what to expect of Cuba. Room: This is a small resort and that's why we chose it. Our room (1622) was really well... More

Was this review helpful? Yes 6
Jorge B, General Manager at Melia Cayo Santa Maria, responded to this review

Dear Melissa We heartily thank your taking the time to post such a detailed review on your recent experience at our premises. We appreciate your honesty and we are glad our potential travelers will benefit from all your comments. We will extent your compliments to our employees so they feel motivated to keep up their good work. Needless to say,... More

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Additional Information about Melia Cayo Santa Maria

Address: Jardines del Rey, Cuba
Location: Caribbean > Cuba > Villa Clara Province > Cayo Santa Maria
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Melia Cayo Santa Maria 4.5*
Also Known As:
Melia Cayo Santa Maria Hotel Cayo Santa Maria
Cayo Santa Maria Melia
Cayo Santa Maria Cuba
Santa Maria Cuba
Melia Cayo Santa Maria Cuba

4,192 photos of this hotel

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Amenities

Beach Beverage Selection Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 Romantic Hotel in Cayo Santa Maria #2 Luxury Hotel in Cayo Santa Maria #3 On the Beach Hotel in Cayo Santa Maria #4 Top resorts Hotel in Cayo Santa Maria
Hotel Class
Official Description (provided by the hotel)
In an island paradise off the northern coast of Cuba stands the 5- star All-Inclusive Meliá Cayo Santa María hotel, especially designed for families, surrounded by beautiful beaches and lush tropical vegetation. This property (358 rooms) offers facilities for incentives groups and a special wedding and honeymoon program. A perfect complement for an unforgettable holiday. ... more   less 
Number of rooms
360

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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