We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Melia Cayo Santa Maria

Jardines del Rey, Cuba
Hotel amenities
Melia Cayo Santa Maria
Book on
TripAdvisor
Trusted partner. We work with HotelsClick to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
Ranked #5 of 10 Hotels in Cayo Santa Maria
A recent review
4 of 5 stars reviewed 2 weeks ago
ShawnSpeirs Kelowna, Canada
Add Photo Write a Review

3,198 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    1,347
    1,061
    448
    220
    122
See reviews for
607
1,589
106
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (507)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (3198)
  • Mar-May only
    (1140)
  • Jun-Aug only
    (720)
  • Sep-Nov only
    (498)
  • Dec-Feb only
    (840)
All months
Montreal, Canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

This was the worst resort my family and I ever visited. Food was horrible, the grounds were dirty and the pool was absolutely filthy. The pool water was actually green and I am not exagerating. Please do yourself a favor and do not book here!!!!!!!!!

Was this review helpful? Yes 6
Kelowna, Canada
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Why did we go to Cuba? For the beach, and it did not disappoint, the water was straight out of a magazine. If you bring a few books, your travel mug for booze and your darling wife/girlfriend/family you will enjoy this vacation spot in a relaxing paradise. If you want to party... or you want to do lots of exploring,... More 

Was this review helpful? Yes 5
Toronto, Canada
2 reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed 2 weeks ago

THE WORST 7 DAYS OF MY LIFE.......DO NOT BE FOOLED BY THE REVIEWS AND PICTURES...IT WAS A COMPLETE DISASTER. food was the worst, flies everywhere in the buffet, only 2 of the 4 restaurants are open each day and you can not get reservations, even when we got one, the food was not edible and had to eat the crappy... More 

Was this review helpful? Yes 15
Brussels, Belgium
Level Contributor
60 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This was sold to me at a Havana agency as a '5 star resort' haha - definitely not! I have to say I am probably not the target audience for this resort as I'm under 60 and don't have 3 kids but I have to rate from my experience. The check-in was a nightmare - super slow, only 2 people,... More 

Was this review helpful? Yes 8
Niagara Falls, Canada
1 review
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We had our worst experience ever... It should be 1 or 2 stars resort... Please do not go to this place.. Flies in every restaurant.. No good food except in the Japanese restaurant... No wifi..except in the Loby and its for 4 US$ per 2 Hrs They haven't cleaned the pools during our 7 days stay and in the last... More 

Was this review helpful? Yes 14
Toronto, Ontario
Level Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was our second trip to this resort and we weren't disappointed. We flew Air Transat from Toronto to Santa Clara at 6:30 a.m. We arrived a half hour early. The bus ride from the airport is approximately 90 minutes but it is air conditioned and very comfortable and an interesting ride as you pass through several small towns on... More 

Was this review helpful? Yes 5
toronto
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed 3 weeks ago

this is my favorite place in cuba wish they hadn't built it up so much though very relaxing best beachs in cuba except for cayo largo newer hotels need better training for the staff older hotels have better staff and food

Was this review helpful? Yes 1
Terrebonne, Canada
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The hotel has a beautiful beach. The food is surprisingly tasty for Cube. What I did not appreciate with the hotel was the Club Elegance was completely useless. Having been to this resort many times before, this was the first time I was disappointed. I knew exactly all the benefits I was to receive with Club Elegance and usually receive... More 

Was this review helpful? Yes 9
Toronto, Canada
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Good- After checking Good review of this resort we booked June19-26 2015 From Santa Clara Airport 90 minutes to get resort, nice view,comfortable bus w/AC. Upon arrival they give up nice cold drink cocktail checking room faster.Melia Cayo Santa Maria resort, island surrounded by water very nice, clean big resort with lots plan trees around.Room, nice modern flat Sony TV... More 

Was this review helpful? Yes 5
Toronto, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was our 2nd time to MCSM. We stayed there from June 26th - July 3rd. Booked online all-inclusive through Nolitours/Air Transat. Paid under $1900 for 2 people. This is our review: FLIGHT Departed YYZ early around 7am. Air Transat flight had small changes. Free hot food is no longer offered on the flight. TIP - eat well before, pack... More 

Was this review helpful? Yes 4
Hotel Review Summarization

What travelers say

  • Very good(55)
  • Snack bar(50)
  • HOT WATER(35)
  • Beach restaurant(22)
  • Entertainment staff(21)
  • Bus rides(14)
  • White sand(13)
  • Las Dunas(13)
  • Great time(11)
  • Pool area(9)
Questions? Get answers from hotel staff and past guests. Ask a question

4,892 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (4861)
Viewed
View from room (129)
Viewed
Hotel & grounds (721)
Viewed
Pool/beach area (1336)
Viewed
Room/suite (415)
Viewed
Dining (293)
Viewed
Family/play areas (23)
Viewed
Business center/function rooms (24)
Viewed
Bathroom (52)
Viewed
1:46
Videos (7)
Viewed
Other (1861)

Management photos: Courtesy of the property manager

Viewed
All management photos (31)
Viewed
View from room (2)
Viewed
Pool/beach area (8)
Viewed
Hotel & grounds (3)
Viewed
Dining (3)
Viewed
Room/suite (2)
Viewed
Other (13)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Cayo Santa Maria
0.0 mi away
The Westin Dawn Beach Resort & Spa, St. Maarten
0.0 mi away
Ottley's Plantation Inn
Ottley's Plantation Inn
#5 of 6 in Basseterre
4.5 of 5 stars 386 reviews
0.0 mi away
Princess Heights Hotel
Princess Heights Hotel
#6 of 7 in Oyster Pond
4.5 of 5 stars 517 reviews
Show Prices
Show Prices
Show Prices
0.0 mi away
Royal Palms
Royal Palms
#1 of 3 in South Hill
5.0 of 5 stars 34 reviews
0.0 mi away
South Caicos Ocean & Beach Resort
0.0 mi away
Sol Hotel
Sol Hotel
#2 of 7 in Oyster Pond
4.5 of 5 stars 133 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay