We spent 2 of the worst weeks of our lives at this hotel. We read a lot of positive reviews about the hotel before we went and had very high expectations, but were let down on level. On arrival at the hotel we had to find our own room and accidently let ourselves in to someone else's suite with our... More

Hello everyone. This was our 3rd visit to this resort. We had a symbolic wedding on the beach. There were 19 of us in total. Dunia was our wedding coordinator and she took care of everything perfectly. We had requested prior to our arrival to have our wedding dinner in the Japanese restaurant, she took care of that as well... More

My Husband and I have just returned from 11 nights at the Melia Cayo Santa Maria. We were allocated the room on the coach which was helpful but on arriving at the Hotel we were not shown the way to our rooms there was another couple in the same position and we got on what looked like a golf buggy... More

My husband and I spent a week here in March, 2012. We were put in a villa for one night and then moved to our "prime" villa the next day. Was told we would receive money back, but, of course never did as no one from the hotel would give us anything to confirm this.the location is remote and very... More

Just returned from a 2 week visit to the Melia Cayo and overall I am happy with the time that I spent there. The staff are amazing and will go out of their way to help you out and make sure your every needs are catered for. Special mention to Ernesto for taking the time to make such an effort... More

This is my second time to MCSM and it was even better than the first. My husband and I travelled April 27 to May 11, 2012. The first few days were a bit wet but warm so we made the most of visiting the spa, bar, Melia Las Dunas (which is connected via a pathway) and reading. The weather never... More

We stayed in September last year for my birthday .. The big one !! And we had a fabulous time from the beach to all the restaurants The staff across the resort were fantastic and nothing was too much trouble if you needed anything and you asked it was sorted We had read the reviews before we left and can... More

This was my eighth time in Cuba but first time in Cayo Santa Maria and I'm glad we chose to stay at this resort! We stayed there from 04/21/2012 to 04/27/2012. The 1h30 bus ride to the resort didn't seem that long, lot to see on the way to the resort. I wish that we would get our keys and... More

This was our second time in Cuba, first time at MCSM. It was a wonderful week, filled with many breezy sunny days and lovely people. Relaxing and fun; the perfect place to celebrate being married for 22 years and together for 37. I certainly hope we are able to return soon and would love to introduce my family to this... More