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All 8 Cayo Santa Maria hotels »

Melia Cayo Santa Maria

4.0 of 5
Cayo Santa Maria | Villa Clara, Cayo Santa Maria, Cuba
Hotel amenities
Melia Cayo Santa Maria
4.5 of 5 stars 1477 Reviews
May 28, 2012 -
AmyA26_12
 
 
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1,477 reviews from our community

What travelers say about this hotel
  • Snack bar(62)
  • Very nice(34)
  • Beach restaurant(31)
  • HOT WATER(26)
  • White sand(23)
  • Las Dunas(22)
  • Other resorts(18)
  • Really good(17)
  • Entertainment staff(14)
  • Very good(12)
Traveler rating
    647
    502
    182
    96
    50
Only show reviews for Family (173) | Couples (782) | Business (5)
Date Rating
england
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed May 28, 2012 NEW
8
people found this review helpful

This is our 7th time to Cuba and we both felt one of the best hotels we have stayed in. We stayed 6th May to 20th May. On departure from the airport via coach we were all given an envelope which contained your bracelet, a couple of reservations for restaurants which you could change and your allocated room number with... More

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Hertford, England, United Kingdom
1 review
1 of 5 stars Reviewed May 28, 2012 NEW
1
person found this review helpful

We spent 2 of the worst weeks of our lives at this hotel. We read a lot of positive reviews about the hotel before we went and had very high expectations, but were let down on level. On arrival at the hotel we had to find our own room and accidently let ourselves in to someone else's suite with our... More

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Waterloo
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 27, 2012 NEW via mobile
1
person found this review helpful

Hello everyone. This was our 3rd visit to this resort. We had a symbolic wedding on the beach. There were 19 of us in total. Dunia was our wedding coordinator and she took care of everything perfectly. We had requested prior to our arrival to have our wedding dinner in the Japanese restaurant, she took care of that as well... More

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cheshire
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 25, 2012 NEW

My Husband and I have just returned from 11 nights at the Melia Cayo Santa Maria. We were allocated the room on the coach which was helpful but on arriving at the Hotel we were not shown the way to our rooms there was another couple in the same position and we got on what looked like a golf buggy... More

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Hatfield
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 24, 2012
2
people found this review helpful

My husband and I spent a week here in March, 2012. We were put in a villa for one night and then moved to our "prime" villa the next day. Was told we would receive money back, but, of course never did as no one from the hotel would give us anything to confirm this.the location is remote and very... More

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Sunderland, United Kingdom
1 review
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 22, 2012
9
people found this review helpful

Just returned from a 2 week visit to the Melia Cayo and overall I am happy with the time that I spent there. The staff are amazing and will go out of their way to help you out and make sure your every needs are catered for. Special mention to Ernesto for taking the time to make such an effort... More

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Prince Edward Island
Senior Reviewer
9 reviews 9 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 21, 2012
6
people found this review helpful

This is my second time to MCSM and it was even better than the first. My husband and I travelled April 27 to May 11, 2012. The first few days were a bit wet but warm so we made the most of visiting the spa, bar, Melia Las Dunas (which is connected via a pathway) and reading. The weather never... More

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1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 21, 2012
3
people found this review helpful

We stayed in September last year for my birthday .. The big one !! And we had a fabulous time from the beach to all the restaurants The staff across the resort were fantastic and nothing was too much trouble if you needed anything and you asked it was sorted We had read the reviews before we left and can... More

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Montreal, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 19, 2012
5
people found this review helpful

This was my eighth time in Cuba but first time in Cayo Santa Maria and I'm glad we chose to stay at this resort! We stayed there from 04/21/2012 to 04/27/2012. The 1h30 bus ride to the resort didn't seem that long, lot to see on the way to the resort. I wish that we would get our keys and... More

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ON
1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 17, 2012
8
people found this review helpful

This was our second time in Cuba, first time at MCSM. It was a wonderful week, filled with many breezy sunny days and lovely people. Relaxing and fun; the perfect place to celebrate being married for 22 years and together for 37. I certainly hope we are able to return soon and would love to introduce my family to this... More

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Marco Mazzucchelli, Director General at Melia Cayo Santa Maria, responded to this review
May 18, 2012

Many thanks for choose Meliá Cayo Santa Maria to celebrate your Wedding Anniversary and for write a review on Trip Advisor. We always try to satisfy the requests of our customers and we are happy to know that the room we chose for you was to your liking. All opinions are respectable and help us to improve, but like you,... More

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Additional Information about Melia Cayo Santa Maria

  • Cayo Santa Maria
  • Cayo Santa Maria Melia
  • Cayo Santa Maria Cuba
  • Santa Maria Cuba
  • Melia Cayo Santa Maria Cuba
Address: Cayo Santa Maria | Villa Clara, Cayo Santa Maria, Cuba
Price Range: PLN: $$

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