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All 9 Cayo Santa Maria hotels

Melia Cayo Santa Maria

4.0 of 5 Resort (All-Inclusive)   |   Jardines del Rey, Cuba
Hotel amenities
Melia Cayo Santa Maria
Certificate of Excellence 2013
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2,613 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (402)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
oshawa
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

we are repeat guests to melia cayo santa maria,our 2nd home.we have been coming every year for years and always a positive and enjoyable holiday.It was nice to be greated at the santa clara airport by familiar faces.Pedro,the bus driver,tour guide and yumel.we had awesome weather for the week 30march to april 6th.we saw improvements along the way,more agriculture and... More

Was this review helpful? Yes 1
Dartmouth, Canada
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We just came back from our 4th trip to Melia Cayo Santa Maria and each time it gets better if that's possible. The Staff go out of there way to make you feel like family, Bladamir in the bar between the French & Japanese restaurants I don't know what more I can say about him either then each time we... More

Was this review helpful? Yes 1
Toronto, Ontario
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This was our 6th trip to Cuba and first stay at Melia Cayo Santa Maria. We arrived at the airport in Santa Clara and cleared customs very quickly. The hour and a half ride to the resort on the air conditioned bus was interesting as you see quite a bit of the countryside and pass through several small villages. The... More

Was this review helpful? Yes 2
mississauga, Ontario
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I just came back from my second trip to Melia Cayo Santa Maria. Just when I thought that my last experience was wonderful this time around was even better. The welcome to the resort as last time was definitely appreciated. The entertainment staff were there waiting for us with drinks and automatically remembered us from our last visit. Check in... More

Was this review helpful? Yes 3
Jorge B, General Manager at Melia Cayo Santa Maria, responded to this review

Dear friends from Mississauga: We really appreciate your having taken the time to post this review describing in details all our facilities, services and staff. We feel very proud to acknowledge you show so enthusiastic about vacationing at our premises and we heartily hope this will not be your last visit. We will extent your compliments to our employees, definitely... More

Nova Scotia
2 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

First time in Santa Maria. Really enjoyed this resort. Quiet area and great for rejuvenating. Room attendant service excellent. Food no complaints. A la cartes - Japanese excellent, French excellent, Mediterranean- food good but wait staff did nothing to make you feel welcome. Evening shows the best we have seen in Cuba (4th trip to Cuba). We enjoyed the beach.... More

Review collected in partnership with this hotel

Was this review helpful? Yes 3
Jorge B, General Manager at Melia Cayo Santa Maria, responded to this review

Dear friends from Nova Scotia We heartily thank your taking the time to post such a detailed review on your recent experience at our premises. We appreciate your honesty and we are glad our potential travelers will benefit from all your comments. We will extent your compliments to our employees so they feel motivated to keep up their good work.... More

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We recently returned from a one week stay at the Melia Cayo Santa Maria with our nine month old son. The resort was a wonderful place to stay as a family. The staff were very helpful and attentive. Example: the cleaning staff asked on our move in day if we needed a crib even though we had brought our own,... More

Was this review helpful? Yes 2
Jorge B, General Manager at Melia Cayo Santa Maria, responded to this review

Dear Christine P Receive most respectful greetings to you from Cayo Santa María. I would like to thank you for this nice review expressing how it felt to stay at our resort and experience our natural environment, service and human warmth. We appreciate as well the way in which you advice other clients from the traveler community who come up... More

1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Tried a small resort and certainly was not disappointed. The staff makes this resort the great resort it is. The food was very good at every restaurant. Cannot understand the negative reviews. The beach is as expected: incredible. White sand, clear water and warm water. The one thing that I have never seen before was the manager going around meeting... More

Was this review helpful? Yes 4
Jorge B, General Manager at Melia Cayo Santa Maria, responded to this review

Dear Don B It has been a pleasure to acknowledge, through your lively review, how pleased you felt with our facilities and services. It is very rewarding to receive such nice comments which certainly stimulate us to continue working in our service quality. Thank you so much. We hope to host you again, pretty soon, at Meliá Cayo Santa Maria. More

Hamilton, Canada
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My husband and I met up with his sister and her husband at the Melia Cayo Santa Maria at the end of March 2014. This is a beautiful resort, the food is very good and the staff are very nice and helpful. There are lots of French speaking travelers here. Nous avons bien aimé rencontrer d'autres français. The beach is... More

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Jorge B, General Manager at Melia Cayo Santa Maria, responded to this review

Dear travelers from Hamilton We heartily thank your taking the time to write such detailed review on your experience at Melia Cayo Santa María. We are sure a lot of travelers will, as well, appreciate it. We are proud to have inspired this touching review you have recently posted! It is really a pleasure to be recognized for our personalized... More

Hamilton, Canada
1 review
5 of 5 stars Reviewed 6 days ago NEW

I just got home on Thursday April 10th and I must say after spending a week I feel like I left a little piece of heaven behind! It was always clean and very well kept, the gardens were beautiful and I loved how everyone was always so happy to see you whether it was 8am or 3 o'clock in the... More

Was this review helpful? Yes 1
Jorge B, General Manager at Melia Cayo Santa Maria, responded to this review

Dear Jessica J, We really appreciate your having taken the time to post this review describing in details all our facilities, services and staff. We feel very proud to acknowledge you show so enthusiastic about vacationing at our premises and we heartily hope this will not be your last visit. We will extent your compliments to our employees, definitely our... More

Newton, MA
Top Contributor
131 reviews 131 reviews
23 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We were on a mission with a group and Cayo Santa Maria was close to one of the places we visited. We stayed for two nights. It is a large property clustered around two large pool areas on both sides of the common area. While there is a long nice beach, every lounge chair was reserved with a towel at... More

Was this review helpful? Yes 1
Jorge B, General Manager at Melia Cayo Santa Maria, responded to this review

Dear Mark S We have really loved your review. Everything about your recent experience at our premises has been described in a synthetic, matter-of-fact and honest way. We are sure our potential customers will benefit from it, and especially, from your simple and wise recommendations to make their stay more pleasant. Thank you so much! It will always be a... More

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Additional Information about Melia Cayo Santa Maria

Also Known As:
Melia Cayo Santa Maria Hotel
Melia Cayo Santa Maria Hotel Cayo Santa Maria
Cayo Santa Maria
Cayo Santa Maria Melia
Cayo Santa Maria Cuba
Santa Maria Cuba
Melia Cayo Santa Maria Cuba
Address: Jardines del Rey, Cuba
Location: Caribbean > Cuba > Cayo Santa Maria
Amenities:
Beach Beverage Selection Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Cayo Santa Maria
#2 Family Hotel in Cayo Santa Maria
#3 On the Beach Hotel in Cayo Santa Maria
#3 Romantic Hotel in Cayo Santa Maria
#4 Top resorts Hotel in Cayo Santa Maria
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Melia Cayo Santa Maria 4*
Official Description (provided by the hotel):
In an island paradise off the northern coast of Cuba stands the 5- star All-Inclusive Meliá Cayo Santa María hotel, especially designed for families, surrounded by beautiful beaches and lush tropical vegetation. This property (358 rooms) offers facilities for incentives groups and a special wedding and honeymoon program. A perfect complement for an unforgettable holiday. ... more   less 

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