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All 8 Cayo Santa Maria hotels »

Melia Cayo Santa Maria

4.0 of 5
Cayo Santa Maria | Villa Clara, Cayo Santa Maria, Cuba
Hotel amenities
4.0 of 5 stars 1244 Reviews
February 9, 2012 -
T_GirlOttawaCanada
February 8, 2012 -
cubasiempre
 
 
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1,244 reviews from our community

What travelers say about this hotel
  • Snack bar(47)
  • Very nice(34)
  • Beach restaurant(29)
  • HOT WATER(24)
  • White sand(22)
  • Las Dunas(18)
  • Really good(17)
  • Other resorts(15)
  • Entertainment staff(9)
  • Red flag(7)
Traveler rating
    498
    443
    160
    95
    48
Only show reviews for Family (131) | Couples (663) | Business (5)
Date Rating
T_GirlOttawaCanada
Ottawa Canada
2 reviews
4 helpful votes
4 of 5 stars Reviewed February 9, 2012 NEW
3
people found this review helpful

What a beautiful resort!!The beach,is gorgeous! The pool, The Food(WOW)selection is amazing.After having gone to 4 of the a la cartes we went to Buffet.We should have gone there first!!Sooo good..Breakfast lunchAND dinner.Coffees at the Lobby bar-FANTASTIC-Chilled Champagne all over the resort-Wonderful drinks and all day and evening entertainments ....And the great burgers,local food AND wood fired pizzas at the... More

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cubasiempre
Toronto, Canada
Senior Reviewer
9 reviews
90 helpful votes
4 of 5 stars Reviewed February 8, 2012 NEW
8
people found this review helpful

Dec 23 to 30 2012: Check in was done at the airport prior to boarding the bus. Arrived late in the evening and the hotel was beautifully lit up for Christmas. Took my carry on to the room and luggage was delivered later. Great room in bungalow 16, corner oceanview, king bed, very clean no bugs at all. Put valuables... More

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JGsun
1 review
2 helpful votes
5 of 5 stars Reviewed February 8, 2012 NEW
2
people found this review helpful

First off I would like to say that this was my first south holiday at a non sandals/beaches resort. I was impressed to say the least. The grounds are very well maintained, which make it possible to thoroughly enjoy the resort. There is always someone scrubbing the pool deck, watering the flowers etc. As for the beach it is amazing... More

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Marco Mazzucchelli, Director General at Melia Cayo Santa Maria, responded to this review
February 9, 2012

Many thanks for prefer Meliá Cayo Santa Maria and for write a review on Trip Advisor. Your opinion about the decor is correct, infact we have an improvement plan that we are executing, according to the possibility that the high % of occupancy permit us at the moment. We already completed the renovation of the tennis courts and sports area,... More

Mark F
Woodstock, Canada
1 review
5 helpful votes
5 of 5 stars Reviewed February 8, 2012 NEW
6
people found this review helpful

My wife and a couple of our friends visited the Melia January 13th to January 20th, 2012.   We have been to Varadero, Holguin and Cayo Coco and number of times and took the advise of our travel agent and gave Cayo Santa Maria a try.  We were not disappointed!   It was dark when we arrived and we were... More

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Drinker-Cubata
Ancaster, Canada
1 review
28 helpful votes
4 of 5 stars Reviewed February 3, 2012 NEW
28
people found this review helpful

My wife and I visited this resort between January 6th and 13th of 2012. This was our ninth time visiting this resort. We've noticed big improvements under the new general manager Marco Mazzucchelli. The resort is being spruced up and there has been a big improvement overall. We have also noticed a big improvement in the selection and preparation of... More

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Marco Mazzucchelli, Director General at Melia Cayo Santa Maria, responded to this review
February 5, 2012

Many thanks for keep choosing Meliá Cayo Santa Maria and for write a review on Trip Advisor. Every opinion is very important for us and even more if is coming from a repeat customer, because nobody can know better if the Hotel is improving or not. We are pleased to know that you´ve appreciated the changes we´ve made and we... More

Mike M
Woodstock
1 review
21 helpful votes
5 of 5 stars Reviewed February 3, 2012
21
people found this review helpful

My wife and I went to Melia Santa Maria Jan 20- 27 for a week away to ourselves. We chose the hotel based on a recomendation from friends and reviews on Tripadvisor. Neither of us had ever been to Cuba and were a little leary after hearing the usual complaints about Cuba. The reviews on Tripadvisor put our minds at... More

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Marco Mazzucchelli, Director General at Melia Cayo Santa Maria, responded to this review
February 5, 2012

Thanks for prefer Meliá Cayo Santa Maria and for describe your vacation on Trip Advisor. As you have explained, we try to check in as quickly as possible, do the pre check in at the airport and pre assigned the Thematic dinners, so guests do not have to lose time the day after for reserve them at the Food &... More

Brandon K
Ajax, Canada
1 review
37 helpful votes
5 of 5 stars Reviewed February 1, 2012
37
people found this review helpful

My fiance and I went to the Melia Cayo Santa Maria for the week of January 13th to January 20th, 2012. We are a younger couple (I'm 29 and she's 26), and it was a trip we'll never forget. I will break down this review into sections to make it easier for people to navigate. Weather: Going in the middle... More

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Marco Mazzucchelli, Director General at Melia Cayo Santa Maria, responded to this review
February 2, 2012

Thanks for choose Meliá Cayo Santa Maria and for describe your vacation on Trip Advisor. Permit me to answer you review point by point: Weather: In January we have had less windy days than normal and always dry weather. Of course is not hot like in summer, but is still a nice weather and permit to enjoy outdoor activities. Beach:... More

JP&Helen
Montreal,Quebec
Senior Reviewer
8 reviews
62 helpful votes
4 of 5 stars Reviewed January 31, 2012
11
people found this review helpful

Forgive the length of this review but we want to cover as much as possible. I will start by saying that we had a wonderful relaxing week but with some issues. We have travelled to Dominican Rep. Mexico and also to Holguin (Cuba) so we do know what to expect but we were somewhat disappointed. We arrived late in the... More

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Marco Mazzucchelli, Director General at Melia Cayo Santa Maria, responded to this review
February 3, 2012

Thanks for choose Meliá Cayo Santa Maria and for share you experience on Trip Advisor. Our Entertainment Staff Members are present at every arrival to receive guests and give them the necessary information about our Hotel. I assure you that is the first time that we receive a complaint about their behavior and I apologize for what happened with them... More

Samantha G
Wakefield, Quebec, Canada
1 review
8 helpful votes
5 of 5 stars Reviewed January 31, 2012
8
people found this review helpful

Hi There, We visited this resort from Jan 18th-25th. We were traveling with an 8 month old and 2.5 year old. Here is a breakdown of our thoughts on this resort: Food : Food was good, there was always something that we liked, pasta bar at the buffet is excellent, the Japanese restaurant is amazing (make sure to get a... More

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Marco Mazzucchelli, Director General at Melia Cayo Santa Maria, responded to this review
February 2, 2012

Thanks for choose Meliá Cayo Santa Maria and for write a review on Trip Advisor. I am particularly happy after reading your opinion, because is the evidence that our efforts to achieve the satisfaction of the families are bearing fruit. We have increased children's activities, both outdoors and in the Mini Club and we have more ideas for the next... More

PalladioKingston
Kingston, Ontario, Canada
Senior Reviewer
6 reviews
7 helpful votes
4 of 5 stars Reviewed January 30, 2012
7
people found this review helpful

My wife and I had a chance to spend the week of January 21-28 at this resort and were not disappointed. We were hoping that we would find beauty and relaxation and we certainly found it here. This is one of the most beautiful beaches I have spent time on and the portion of this long beach on which the... More

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Marco Mazzucchelli, Director General at Melia Cayo Santa Maria, responded to this review
February 2, 2012

Thanks for prefer Meliá Cayo Santa Maria and for describe your vacation on Trip Advisor. Your satisfaction is the best reward for our efforts and your words describe exactly what we wish every client feels. We hope you´ll decide to return and repite the experience. More

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Melia Cayo Santa Maria Also Known As

  • Cayo Santa Maria
  • Cayo Santa Maria Melia
  • Cayo Santa Maria Cuba
  • Santa Maria Cuba
  • Melia Cayo Santa Maria Cuba
Address: Cayo Santa Maria | Villa Clara, Cayo Santa Maria, Cuba

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