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All 11 Cayo Santa Maria hotels

Sol Cayo Santa Maria

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4.0 of 5 Resort (All-Inclusive)   |   Cayo Santa Maria | Villa Clara, Cuba
Hotel amenities
Sol Cayo Santa Maria
Ranked #9 of 11 Hotels in Cayo Santa Maria
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1,539 reviews from our community

Traveler rating
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358
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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London. Ontario, Canada
Contributor
15 reviews 15 reviews
12 hotel reviews
89 helpful votes 89 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I recently spent a week at Sol Cayo Santa Maria. Although this is the oldest hotel on the Cayo, it still retains the charm and inviting atmosphere it had when it opened. I came here to relax and find some peace after losing my mom and a former student in a short period of time This was definitely the right... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Parry Sound, Canada
Top Contributor
135 reviews 135 reviews
30 hotel reviews
89 helpful votes 89 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This was my first time to Cuba and for the price it was worth it. Flew from Toronto with WestJet for 12 days for $895 taxes in. The resort was clean which is my only requirement, the rest of the trip is what you make of it. The ponds at the front where you drive in and get your first... More 

Was this review helpful? Yes
Lati N, Director General at Sol Cayo Santa Maria, responded to this review

Dear klein3, Thank you for taking the time in writing us a review of your stay in our Trip Advisor community. In our effort to continuously improve the quality of our service we put a great interest in our clients comments as their perceptions are the most important to us as this is the only way to know what specific... More 

cambridge
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

ok This was a stunning hotel on the beach The beach is the best part about this place Food ok Drinks poor Service poor and very slow The air con packed up and this took a day to sort out We had a great time but alot needs to be improved

Was this review helpful? Yes 3
Lati N, Director General at Sol Cayo Santa Maria, responded to this review

Dear roccuya, We are sorry to read your comments in regards of your stay with us; normally everyone always enjoys our resort very much. Please be sure that we work as hard as possible and we aim at delivering always the best possible experience to all of our dear guests. Our hotel is involved in a renovation process that will... More 

London, ont
Reviewer
5 reviews 5 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

Poor service at bars , they just wanna talk t other staff and same in Buffet. Pizza place was the best for service or food. There is a drink menu at the bar , so you would think they could atleast make what is on the menu. Rooms , tired , bed is thin and hard , tv 80,s, no... More 

Was this review helpful? Yes 5
Lati N, Director General at Sol Cayo Santa Maria, responded to this review

Dear Ethan436, We are sorry to read your comments in regards of your stay with us; normally everyone always enjoys our resort very much. Please be sure that we work as hard as possible and we aim at delivering always the best possible experience to all of our dear guests. We do not remove any comment; just that there are... More 

Guelph, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

Stayed there this June. It was horrible: the AC leaked all over the room, roaches and birds at the buffet. Service was horrible except for a couple of servers at the buffet. I have been at Islazul hotels in the island but nothing compares to the rooms here

Was this review helpful? Yes 1
Lati N, Director General at Sol Cayo Santa Maria, responded to this review

Dear Cubanito229, We are sorry to read your comments in regards of your stay with us; normally everyone always enjoys our resort very much. Please be sure that we work as hard as possible and we aim at delivering always the best possible experience to all of our dear guests. Our hotel is involved in a renovation process that will... More 

Ontario
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
92 helpful votes 92 helpful votes
5 of 5 stars Reviewed 1 week ago

I am giving Sol a five star rating, even though there are certainly improvements to infrastructure that need to be made. What makes this resort stand out from the others is the level of service. This was my eighth visit to this resort since 2003, and I have always found the service to be excellent, but they excelled themselves this... More 

Was this review helpful? Yes 7
Lati N, Director General at Sol Cayo Santa Maria, responded to this review

Dear eeeefarm, Thank you for posting a review about your stay at Sol Cayo Santa María and for having chosen our hotel to spend your vacations. In the name of the Hotel Management, we would like to express you how pleased we are to read that you had enjoyed your staying among us as your review shows us and we... More 

Toronto, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 1 week ago

My wife and I where suppose to stay at Sol cayo santa maria for 18 days....we left after 5 days and moved to Playa Cayo Santa Maria. We could not take a shower in our room There was no water or if we had some was only boiling water , We reported it right the first day NOTHING WAS DONE,... More 

Was this review helpful? Yes 6
Lati N, Director General at Sol Cayo Santa Maria, responded to this review

Dear 1960valerio, We are sorry to read your comments in regards of your stay with us; normally everyone always enjoys our resort very much. Please be sure that we work as hard as possible and we aim at delivering always the best possible experience to all of our dear guests. Our hotel is involved in a renovation process that will... More 

Kent
Senior Contributor
28 reviews 28 reviews
19 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed for one week and loved every second! The staff are fabulous and will always acknowledge you - not something I'd expect the larger more formal resorts to offer. Quite a small, intimate resort with different areas to eat & drink. There were always plenty of sunbeds around the pools and at the beach and there was minimal queuing... More 

Was this review helpful? Yes
Lati N, Director General at Sol Cayo Santa Maria, responded to this review

Dear n77njc, Thank you for taking the time in writing us a review of your stay in our Trip Advisor community. In our effort to continuously improve the quality of our service we put a great interest in our clients comments as their perceptions are the most important to us as this is the only way to know what specific... More 

St-Eustache
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

This was our second time on the site. We were there in october, we met some wonderful people we had to come back in december. Andy at the beach and he speak english and french.The dancers that work hard to give a good show. The food is good and warm. The staff is so welcoming, and paying attention to your... More 

Was this review helpful? Yes 2
Lati N, Director General at Sol Cayo Santa Maria, responded to this review

Dear Lynda-Denis, Thank you for posting a review about your stay at Sol Cayo Santa María and for having chosen our hotel to spend your vacations. In the name of the Hotel Management, we would like to express you how pleased we are to read that you had enjoyed your staying among us as your review shows us and we... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Been there twice in past four months i really wanna thank rosita for all the marriage ceremony and thank yoel richard jorge and all the staff for being treated like family cant wait to see you all again soon and will be there three in 2015 and look forward to seeing you all

Was this review helpful? Yes 2
Lati N, Director General at Sol Cayo Santa Maria, responded to this review

Dear butcher44, On behalf of Hotel Management and all the staff working at Sol Cayo Santa Maria, we thank you for publication on Trip advisor about your experience in our hotel. We are very happy to acknowledge that your experience was amazing and unforgettable due to our facilities and excellent service. In Sol Cayo Santa Maria we want our valuable... More 

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Additional Information about Sol Cayo Santa Maria

Address: Cayo Santa Maria | Villa Clara, Cuba
Location: Caribbean > Cuba > Villa Clara Province > Cayo Santa Maria
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sol Cayo Santa Maria 4*
Number of rooms: 300
Also Known As:
Sol Cayo Santa Maria Hotel Cayo Santa Maria
Sol Hotel Cayo Santa Maria
Cayo Maria Santa Sol
Sol Cayo Santa Maria Cuba
Cayo Santa Maria Sol
Hotel Style:
#4 Luxury Hotel in Cayo Santa Maria
#7 On the Beach Hotel in Cayo Santa Maria
#8 Top resorts Hotel in Cayo Santa Maria

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