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Sol Cayo Santa Maria

Cayo Santa Maria | Villa Clara, Cuba
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1 room 1 guest
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Sol Cayo Santa Maria
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1,938 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (238)
Date | Rating
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  • Danish first
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  • English first
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English first
  • All months
    (1938)
  • Mar-May only
    (555)
  • Jun-Aug only
    (515)
  • Sep-Nov only
    (367)
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Droitwich
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed yesterday NEW

Firstly the beach is wonderful and the staff professional and attentive. Melia group should not subject their wonderful staff in fielding their inability to sustain their hotels in terms of builders, food and general accommodation. We stayed there end of August 2015, we had been moved different accommodation but no one told us so stayed there for 3 nights. Booked... More 

Was this review helpful? Yes
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

I recently stayed at this hotel for 2 days and moved to another resort during my 7 night stay at Cuba. When I first arrived at the hotel, front desk took forever to check us into our rooms. They only have one bellman working and service in general just sucks. There was no wifi even though they are suppose to... More 

Was this review helpful? Yes 1
GuillermoSB, Director General at Sol Cayo Santa Maria, responded to this review

Dear Deric T : We read your comments regarding your stay in our hotel Sol Cayo Santa Maria. First of all, I would like to offer my most sincere apologies if we couldn´t satisfy all your expectations. Our intention is always to improve our services, so your comments help us in this purpose. I would like to tell you that... More 

Travelers are raving about these Cayo Santa Maria hotels

Montreal, Canada
1 review
4 of 5 stars Reviewed 5 days ago NEW

It was my first trip ever to Cuba. We went to Sol Cayo Santa Maria for 14 days from August 14 to August 28, 2015. We were pratically the only Canadian Family in the resort and the rest were Argentinians and some Italians. This is a very small resort for those looking peace and quiet stay with their Family. We... More 

Was this review helpful? Yes
GuillermoSB, Director General at Sol Cayo Santa Maria, responded to this review

Dear Sandro A, Thank you for posting a review about your stay at Sol Cayo Santa María and for having chosen our hotel to spend your vacations. In the name of the Hotel Management, we would like to express you how pleased we are to read that you had enjoyed your staying among us as your review shows us and... More 

London, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed at the Sol Cayo Santa Maria with my boyfriend for 8 days in May. We booked with The Holiday Place as a multi-stop trip as we stayed in Havana as well. There was a problem initially at reception, where we were told that we didn't have a reservation, however this was solved fairly quickly. We were taken to... More 

Was this review helpful? Yes 2
GuillermoSB, Director General at Sol Cayo Santa Maria, responded to this review

Dear Jessicahazel, Thank you for posting a review about your stay at Sol Cayo Santa María and for having chosen our hotel to spend your vacations. In the name of the Hotel Management, we would like to express you how pleased we are to read that you had enjoyed your staying among us as your review shows us and we... More 

Miami, Florida
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The room very clean, nice service,nice pool and nigh time show at the plaza, amazing food, the best beach on the world, open bar, very nice people, 3 diferent restaurants and bufet, all food fresh and good taste

Was this review helpful? Yes 2
GuillermoSB, Director General at Sol Cayo Santa Maria, responded to this review

Dear Gwendolyn G, Thank you very much for your good comments. That is why our staff works for. We keep working every day to give all our best to our dear guest. We hope you can come back to Sol Santa Maria again. Best regards, Guillermo Sastre. General Manager. More 

Milan, Italy
Level Contributor
70 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 1 week ago

We spend 2 days here as a break of our on the road trip in Cuba. It's a typical all incluse village, very big, somethimes you've to walk a lot to arrive at your room. You have a self service and also 2 restaurand (to be booked) See is fantastic !

Was this review helpful? Yes 1
GuillermoSB, Director General at Sol Cayo Santa Maria, responded to this review

Dear emafalc, Thank you very much for your good comments. That is why our staff works for. We keep working every day to give all our best to our dear guest. We hope you can come back to Sol Santa Maria again. Best regards, Guillermo Sastre Director General More 

toronto
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Once again had an amazing time at the Sol. Been too many times to count. Staff is incredible and it is what keeps me coming back. Beach is beautiful. Been going for 10 years now. Major upgrades and renovations were starting when I was there in June. Front desk staff the best as are the bartenders, bell boys, waiters gardeners,... More 

Was this review helpful? Yes 3
GuillermoSB, Director General at Sol Cayo Santa Maria, responded to this review

Dear wnorman, Thank you very much for your good comments. That is why our staff works for. We keep working in renovations to give you all the best. We are very happy to acknowledge that your experience was amazing and unforgettable due to our facilities and excellent service. In Sol Cayo Santa Maria we want our valuable costumers to enjoy... More 

Bowmanville, Canada
2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Another wonderful vacation at the Sol. I was there in June when it was very humid. Take sunblock and insect repellent. The beach is absolutely beautiful with white sand that stretches forever. The resort is older, smaller and atmospheric. The staff are the best. Thank you so much to everyone, especially Brito in the buffet restaurant, Yosmani in the Italian... More 

Was this review helpful? Yes 7
GuillermoSB, Director General at Sol Cayo Santa Maria, responded to this review

Dear Bruni E, Thank you for posting a review about your stay at Sol Cayo Santa María and for having chosen our hotel to spend your vacations. In the name of the Hotel Management, we would like to express you how pleased we are to read that you had enjoyed your staying among us as your review shows us and... More 

London, United Kingdom
Level Contributor
81 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
1 of 5 stars Reviewed 4 weeks ago

stayed 3 nights in this resort , my first impression , is this place very much in need of update , renovation , everything seems just very tired , and almost falling apart. however , the best part is the BEACH , the crystal clear azure Cuban water , so clean , warm and inviting , the sand is so... More 

Was this review helpful? Yes 14
GuillermoSB, Director General at Sol Cayo Santa Maria, responded to this review

Dear 2014mayt, We are sorry to read your comments in regards of your stay with us; normally everyone always enjoys our resort very much. Please be sure that we work as hard as possible and we aim at delivering always the best possible experience to all of our dear guests. Concerning your comments related to the maintenance issues in the... More 

Toronto, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Stayed in Nov in 2013, and visited some friends there in July 2015. This resort has an awesome beach where you can snorkle directly off the coast. It also has a clothing optional beach, and further west, there is a beautiful 4km stretch of undeveloped, quiet, safe, pristine beach. A real gem which will probably dissappear. I went in Nov,... More 

Was this review helpful? Yes 5
GuillermoSB, Director General at Sol Cayo Santa Maria, responded to this review

Dear compositor1, Thank you for taking the time in writing us a review of your stay in our Trip Advisor community. In our effort to continuously improve the quality of our service we put a great interest in our clients comments as their perceptions are the most important to us as this is the only way to know what specific... More 

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