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Sol Cayo Santa Maria

Cayo Santa Maria | Villa Clara, Cuba
Sol Cayo Santa Maria
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1,814 reviews from our community

Traveler rating
    519
    700
    325
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    100
See reviews for
419
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8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (230)
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Toronto, Canada
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

On May 15 to May 20, I travelled to the Sol Cayo Santa Maria with 4 other ladies. We thought we'd provide a little review on our experiencel, which may be helpful for those considering this property for their vacation. Let's start with the good. First off, the beach was absolutely beautiful. It stretches for miles with white sand and... More 

Was this review helpful? Yes 5
GuillermoSB, Director General at Sol Cayo Santa Maria, responded to this review

Dear Nicole B We are sorry to read your comments in regards of your stay with us; normally everyone always enjoys our resort very much. Please be sure that we work as hard as possible and we aim at delivering always the best possible experience to all of our dear guests. Concerning your comments related to the maintenance issues in... More 

chateauguay quebec
Contributor
17 reviews 17 reviews
8 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

from May 10 to May 17 2015, 7th trip to Cuba since 2004, 3rd Sol hotel and the worst!!! The site is beautiful, the beach and the sea also, always palapas or chairs to be found. room 1205, big, nice balcony, facing the last pool, close to everything, but old. Bath with stain, clean towels. Juice for drinks very bad,... More 

Was this review helpful? Yes 4
GuillermoSB, Director General at Sol Cayo Santa Maria, responded to this review

Dear suetreoda, Thank you for taking the time in writing us a review of your stay in our Trip Advisor community. In our effort to continuously improve the quality of our service we put a great interest in our clients comments as their perceptions are the most important to us as this is the only way to know what specific... More 

Senior Contributor
24 reviews 24 reviews
9 hotel reviews
33 helpful votes 33 helpful votes
1 of 5 stars Reviewed 1 week ago

I wrote an extensive review on my return from Cuba about the Sol Cayo Santa Maria but it never made it onto the site so I am going to write another, equally honest one in the hope that people will read it and take note. My husband and I booked 5 nights here at the end of a fantastic holiday... More 

Was this review helpful? Yes 5
GuillermoSB, Director General at Sol Cayo Santa Maria, responded to this review

Dear Honestofeastbourne, We are sorry to read your comments in regards of your stay with us; normally everyone always enjoys our resort very much. Please be sure that we work as hard as possible and we aim at delivering always the best possible experience to all of our dear guests. Regarding your point of views related to your dissatisfaction with... More 

2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Dont bad mouth sol best resort ever been there three times in less then year cant wait to go back again late june and sept wont go anywhere else.the staff are so helpful and kind nowhere to be found in canada.the resort might be older and small but thats what makes it so good.people who submit negative reviews should give... More 

Was this review helpful? Yes 2
GuillermoSB, Director General at Sol Cayo Santa Maria, responded to this review

Dear butcher44, On behalf of Hotel Management and all the staff working at Sol Cayo Santa Maria, we thank you for publication on Trip advisor about your experience in our hotel. We are very happy to acknowledge that your experience was amazing and unforgettable due to our facilities and excellent service. In Sol Cayo Santa Maria we want our valuable... More 

Kitchener
1 review
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My husband and I spent two weeks at this resort, April 13-27th 2015. If we had only booked one week we probably would not return. Our first week was spoiled by other guests who were loud, rude and very demanding. There were unattended children helping themselves at the buffet restaurant with their hands all over the food. If they wanted... More 

Was this review helpful? Yes 5
GuillermoSB, Director General at Sol Cayo Santa Maria, responded to this review

Dear Edith A, Thank you for taking the time in writing us a review of your stay in our Trip Advisor community. In our effort to continuously improve the quality of our service we put a great interest in our clients comments as their perceptions are the most important to us as this is the only way to know what... More 

thetford mines
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very good personnel and food and service and beautiful hotel and place very and very good beach good temperature and the sky is blue and cool drink and sun and heat wonderful bed is good and room clear and beautiful thank for week

Review collected in partnership with this hotel

Was this review helpful? Yes 3
GuillermoSB, Director General at Sol Cayo Santa Maria, responded to this review

Dear sonia C, On behalf of Hotel Management and all the staff working at Sol Cayo Santa Maria, we thank you for publication on Trip advisor about your experience in our hotel. We are very happy to acknowledge that your experience was amazing and unforgettable due to our facilities and excellent service. In Sol Cayo Santa Maria we want our... More 

Edmonton, Canada
Reviewer
3 reviews 3 reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Nudist beach is 2km long ! Overall excellent vacation ! Hotel management needs to Clamp Down on Textiles with Camera's on this beach. In fact, they should make being nude mandatory on this beach, as the following story will reveal. One day, while everybody went for lunch, I was the only nudist on the beach. A whole bunch of... More 

Was this review helpful? Yes 4
GuillermoSB, Director General at Sol Cayo Santa Maria, responded to this review

Dear Free2tannude, Thank you very much for your good comments. That is why our staff works for. We keep working every day to give all our best to our dear guest. We hope you can come back to Sol Santa Maria again. Best regards, Guillermo Sastre. General Manager. More 

Gatineau, Canada
1 review
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very good vacation 3 times at the Sol, Excellent service at the pool bar Ernesto and Joël , good pizza, the beach and nudist beach very nice. The room ok simple but all is clean. Next vacation at the Sol: 15-05-10. Yes

Review collected in partnership with this hotel

Was this review helpful? Yes 6
GuillermoSB, Director General at Sol Cayo Santa Maria, responded to this review

Dear lussierj, Thank you very much for your good comments. That is why our staff works for. We keep working every day to give all our best to our dear guest. We hope you can come back to Sol Santa Maria again. Best regards, Guillermo Sastre. General Manager. More 

Windsor, Canada
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Spectacular beach! Decent snorkelling. Food is adequate, if you are a foodie you probably would not be coming here. You will not go hungry! Staff work hard and are friendly. It is a total beach holiday in the sun.

Was this review helpful? Yes 4
GuillermoSB, Director General at Sol Cayo Santa Maria, responded to this review

Dear hongkongdave44, Thank you for posting a review about your stay at Sol Cayo Santa María and for having chosen our hotel to spend your vacations. In the name of the Hotel Management, we would like to express you how pleased we are to read that you had enjoyed your staying among us as your review shows us and we... More 

Lindsay, Canada
1 review
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Over all a good family resort Great location with walking distance to shops Clean, great beach with plenty of shade Ocean great for kids and for swimming Good service and drinks I found the food good for I like vegetables ( cabbage, Brussels sprouts etc)

Review collected in partnership with this hotel

Was this review helpful? Yes 6
GuillermoSB, Director General at Sol Cayo Santa Maria, responded to this review

Dear Stephen H, Thank you very much for your good comments. That is why our staff works for. We keep working every day to give all our best to our dear guest. We hope you can come back to Sol Santa Maria again. Best regards, Guillermo Sastre. General Manager. More 

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