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Sol Cayo Santa Maria

Cayo Santa Maria | Villa Clara, Cuba
Sol Cayo Santa Maria
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1,870 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (235)
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  • Danish first
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  • English first
  • French first
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  • All months
    (1870)
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    (555)
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    (453)
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richmond
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I love Cuba.This was our 7th time to Cuba,2nd trip to Cayo Santa Maria and first time in Sol Cayo. The beach and water were amazing. A lot of palapas and always you can nice spot on the beach. They offer a beach service for drinks and also the Beach restaurant is very good for lunch. Buffett... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 3
GuillermoSB, Director General at Sol Cayo Santa Maria, responded to this review

Dear Croatia95, On behalf of Hotel Management and all the staff working at Sol Cayo Santa Maria, we thank you for publication on Trip advisor about your experience in our hotel. We are very happy to acknowledge that your experience was amazing and unforgettable due to our facilities and excellent service. In Sol Cayo Santa Maria we want our valuable... More 

Burlington
2 reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was our 2nd trip back to Sol Cayo Santa Maria and all I can say it that it was fantastic. The staff that we met back in September were still there and they treated us very well. Chef Michel treated us to a lovely meal he made special for us. Lizdany our server was wonderful and she even did... More 

Was this review helpful? Yes 2
GuillermoSB, Director General at Sol Cayo Santa Maria, responded to this review
Google Translation

Estimado CherylBurlington, Para todo nuestro equipo de trabajo del hotel Sol Cayo santa María es un gusto saber que nos... More 

Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

A relaxing few days here at the end of a touring holiday. Unfortunately the food was rather disappointing, and the sight of the birds flying over the food in the main restaurant rather off putting. The hotel is fairly dated, however several pools, very good sandy beach and colorful gardens. Plenty of sun loungers and the rooms kept clean and... More 

Was this review helpful? Yes 4
GuillermoSB, Director General at Sol Cayo Santa Maria, responded to this review

Dear rileyzzzzzz, We have read your comments regarding your stay in our hotel Sol Cayo Santa Maria. First of all, I would like to offer my most sincere apologies if we couldn´t satisfy all your expectations. Our intention is always to improve our services, so your comments help us in this purpose. Regarding to your comments about the variety of... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed at Sol Cayo Santa maria from June 1 to June 8. The resort staff is amazing. The rooms were great. The food is excellent from the a la cart restaurants to the buffet. It rained while we were there a lot and we still had a blast. Beach is gorgeous and water is warm. There is a market... More 

Was this review helpful? Yes 3
GuillermoSB, Director General at Sol Cayo Santa Maria, responded to this review

Dear CrystalMacSween, Thank you very much for your good comments. That is why our staff works for. We keep working every day to give all our best to our dear guest. We hope you can come back to Sol Santa Maria again. Best regards, Guillermo Sastre. General Manager. More 

Edmonton, Alberta, Canada
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The resort was the best we have yet been to! The beach was just breathtaking and all of the staff were amazing. The rooms were nice and roomy, with balconies that where could relax in private. My favourite part about this wonderful hotel was the amazing entertainment! The dancers and animation team really made our stay. Without the activities and... More 

Was this review helpful? Yes 4
GuillermoSB, Director General at Sol Cayo Santa Maria, responded to this review

Dear Ksenia V, On behalf of Hotel Management and all the staff working at Sol Cayo Santa Maria, we thank you for publication on Trip advisor about your experience in our hotel. We are very happy to acknowledge that your experience was amazing and unforgettable due to our facilities and excellent service. In Sol Cayo Santa Maria we want our... More 

Meadow Lake, Canada
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This was my second time to this resort. What I love about this resort is the size, the staff, and the food and of course the beach! I think people have to realize that it is one of the oldest resorts on the island and it may not be a five star but I would stay here any day because... More 

Was this review helpful? Yes 2
GuillermoSB, Director General at Sol Cayo Santa Maria, responded to this review

Dear Diana H, On behalf of Hotel Management and all the staff working at Sol Cayo Santa Maria, we thank you for publication on Trip advisor about your experience in our hotel. We are very happy to acknowledge that your experience was amazing and unforgettable due to our facilities and excellent service. In Sol Cayo Santa Maria we want our... More 

Fort St. John, Canada
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

It was a good trip, to chill and relax. Hotel staff is friendly and cooperative, beach is amazing. For families it's really good, for singles it is better to go to Varadero. I spent a week and traveled in Santa Clara and other cities. Maybe will be back this year

Was this review helpful? Yes 4
GuillermoSB, Director General at Sol Cayo Santa Maria, responded to this review

Dear Vlad t, Thank you very much for your good comments. That is why our staff works for. We keep working every day to give all our best to our dear guest. We hope you can come back to Sol Santa Maria again. Best regards, Guillermo Sastre. General Manager. More 

Florida
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 4 weeks ago

In general, I do not recommend this Hotel to no body. Rooms in bad conditions, air condition worse. I went there with my 1 year old daughter and I complain about my air condition and The Costumer Service lady just do nothing about it. Restaurant full of flies around food, even my wife found a cockroach into her yogurt, was... More 

Was this review helpful? Yes 8
GuillermoSB, Director General at Sol Cayo Santa Maria, responded to this review

Dear Maykel M, Thank you for taking the time in writing us a review of your stay in our Trip Advisor community. In our effort to continuously improve the quality of our service we put a great interest in our clients comments as their perceptions are the most important to us as this is the only way to know what... More 

Weymouth, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We had a great time here, the hotel & buildings are a little tired but considering it's age this is no supprise, Also the rooms were well equipped with the added bonus of an Iron, Ironing board, Safe & even an umbrella, The staff were lovely, very friendly & helpful (with the exception of the reception staff on the first... More 

Was this review helpful? Yes 2
GuillermoSB, Director General at Sol Cayo Santa Maria, responded to this review

Dear libbylegs, We thank you for taking your time sharing your opinion with us on Trip Advisor regarding your stay in our hotel Sol Cayo Santa Maria. First of all, I would like to offer my most sincere apologies if we couldn´t satisfy all your expectations. Our intention is always to improve our services, so your comments help us in... More 

Ottawa
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed May 28, 2015

The Sol hotel was my first experience in Cayo Santa Maria and has been my home away from home since 2009. I was recently at the hotel for the 14th time and though the location is one that I am very familiar with I would like to write a few things related to my most recent experience that might provide... More 

Was this review helpful? Yes 11
GuillermoSB, Director General at Sol Cayo Santa Maria, responded to this review

Dear Ottman81, Thank you for taking the time in writing us a review of your stay in our Trip Advisor community. In our effort to continuously improve the quality of our service we put a great interest in our clients comments as their perceptions are the most important to us as this is the only way to know what specific... More 

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