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All 9 Cayo Santa Maria hotels

Sol Cayo Santa Maria

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4.0 of 5 Resort (All-Inclusive)   |   Cayo Santa Maria | Villa Clara, Cuba
Hotel amenities
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  • Reviews (1,438)
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  • Room tips (165)
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Sol Cayo Santa Maria
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1,438 people have reviewed this hotel

Traveler rating
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    539
    248
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    92
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339
638
87
5
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (165)
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English first
1 review
5 of 5 stars Reviewed 5 days ago NEW

Soon, we will be at our 5th time at the Sol Cayo Santa Maria In 2010 we were there for the first time and it was love at first sight. The beach is WoW, the staff is really friendly, rooms are clean everything is perfect. After our 2 nd time we decided it was the perfect place for are weeding.... More

Was this review helpful? Yes 1
Cheshire
Senior Contributor
37 reviews 37 reviews
22 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a good hotel by any standards, but a great one by Cuban standards. Very helpful staff. all very keen to speak English and know why so few English now visit. Food was good. The place was very quiet and we often had a pool to ourselves. The beach is just fabulous, and they will take you out sailing... More

Was this review helpful? Yes 4
4Neo, Director General at Sol Cayo Santa Maria, responded to this review

Dear VJCS, Thank you for posting a review about your stay at Sol Cayo Santa María and for having chosen our hotel to spend your vacations. In the name of the Hotel Management, we would like to express you how pleased we are to read that you had enjoyed your staying among us as your review shows us and we... More

Montreal, Canada
1 review
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I want to say first of all from reading these reviews, a lot of my fellow Canadians are very spoiled and bratty. They never experienced anything outside the realm of their bland suburbanite lives. People shouldn't expect a four star hotel in Cuba to be the same as a four star hotel in Paris. It is completely ignorant of their... More

Was this review helpful? Yes 16
4Neo, Director General at Sol Cayo Santa Maria, responded to this review

Dear homeinametronome, Thank you for taking the time in writing us a review of your stay in our Trip Advisor community. In our effort to continuously improve the quality of our service we put a great interest in our clients comments as their perceptions are the most important to us as this is the only way to know what specific... More

Toronto
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Cayo sol santa maria is a very beautiful place but amazing beaches and an awsome staff crew whom took very good care of my sister in law and me . The staff service to us was very good! There was a lot of food options with a lovely chef always willing to help and treat the tourist to his the... More

Was this review helpful? Yes 3
4Neo, Director General at Sol Cayo Santa Maria, responded to this review

Dear MariaTeresa250, Thank you for posting a review about your stay at Sol Cayo Santa María and for having chosen our hotel to spend your vacations. In the name of the Hotel Management, we would like to express you how pleased we are to read that you had enjoyed your staying among us as your review shows us and we... More

Laval
2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is the oldest hotel on the island of Cayo Santa Maria, it opened in 2002 and it surely need repairs and refreshment, but since last year, the Sol administration had made a lots of improvements and they do their best with the financial resources they have. I want to highlight the good work of all the gardeners, they do... More

Was this review helpful? Yes 6
4Neo, Director General at Sol Cayo Santa Maria, responded to this review

Dear Triplili, On behalf of Hotel Management and all the staff working at Sol Cayo Santa María, we thank you for publication on Tripadvisor about your experience in our hotel. We are very happy to acknowledge that your experience was amazing and unforgettable due to our facilities and excellent service. In Sol Cayo Santa María we want our valuable costumers... More

Richmond, Canada
Reviewer
3 reviews 3 reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I have just returned from the worst week of my entire life. It was nothing short of a nightmare. From the moment I stepped off the plane to the second I left. When we arrived in Cuba, no one knew we were coming so when we finally sorted that out we had almost missed the 2 hour bus ride to... More

Was this review helpful? Yes 14
4Neo, Director General at Sol Cayo Santa Maria, responded to this review

Dear Anne C, We are sorry to read your comments in regards of your stay with us; normally everyone always enjoys our resort very much. Please be sure that we work as hard as possible and we aim at delivering always the best possible experience to all of our dear guests. Related to your comments of the possible presence of... More

New Orleans, Louisiana
2 reviews
5 of 5 stars Reviewed 4 weeks ago

I was doubting in booking this hotel or not, since I had never gone in an All inclusive holiday.. But this hotel turned out to be excellent! The rooms were very colourful, my kids loved it. And the variety of food and drinks outlet are good too. We never got bored of it. There were 3 swimming pools there and... More

Was this review helpful? Yes 2
4Neo, Director General at Sol Cayo Santa Maria, responded to this review

Dear Ricky M, On behalf of Hotel Management and all the staff working at Sol Cayo Santa María, we thank you for publication on Tripadvisor about your experience in our hotel. We are very happy to acknowledge that your experience was amazing and unforgettable due to our facilities and excellent service. In Sol Cayo Santa María we want our valuable... More

1 review
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

We arrived July 13 and at first were impressed when we pulled into the lobby but it quickly fell appart from there. Here are some quick facts; Front Loby: -Front loby has little decorative areas set up which contain water. The water has gone a murky slimy green from not being cleaned and has old cups that have a green... More

Was this review helpful? Yes 11
4Neo, Director General at Sol Cayo Santa Maria, responded to this review

Dear nello992002, Thank you for taking the time in writing us a review of your stay in our Trip Advisor community. In our effort to continuously improve the quality of our service we put a great interest in our clients comments as their perceptions are the most important to us as this is the only way to know what specific... More

Amsterdam, The Netherlands
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed July 17, 2014

Touristic, too expensive, bad service, very very very bad food! We wanted to have some relaxing days at an all-in resort. The first impression of the hotel was good. When we walked to our appartment, we smelt a strange air (vomit). The room was a bit dusty and the airco didn't work properly. We went to the pool and ordered... More

Was this review helpful? Yes 6
4Neo, Director General at Sol Cayo Santa Maria, responded to this review

Dear K H We thank you for taking your time sharing your opinion with us on Trip Advisor which we will take in the highest consideration. Regarding your comments we are very sorry to hear that we could not fulfil your expectations regarding our services and facilities, we must say that the level of satisfaction obtained concerning our hotel, services... More

Montreal
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
38 helpful votes 38 helpful votes
1 of 5 stars Reviewed July 15, 2014

Overpriced - felt like a prison with appalling customer service This review has been shortened and edited. If you have any specific questions, feel free to message me. I have a hard time leaving behind a bad review unless it is absolutely warranted. It could very well be the time of year we went… the place was empty with just... More

Was this review helpful? Yes 9
4Neo, Director General at Sol Cayo Santa Maria, responded to this review

Dear renato_d, Thank you for taking the time in writing us a review of your stay in our Trip Advisor community. In our effort to continuously improve the quality of our service we put a great interest in our clients comments as their perceptions are the most important to us as this is the only way to know what specific... More

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Additional Information about Sol Cayo Santa Maria

Address: Cayo Santa Maria | Villa Clara, Cuba
Location: Caribbean > Cuba > Villa Clara Province > Cayo Santa Maria
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sol Cayo Santa Maria 4*
Also Known As:
Sol Cayo Santa Maria Hotel Cayo Santa Maria
Sol Hotel Cayo Santa Maria
Cayo Maria Santa Sol
Sol Cayo Santa Maria Cuba
Cayo Santa Maria Sol

2,320 photos of this hotel

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Management photos: Courtesy of the property manager

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Amenities

Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool
Hotel Style
#4 Luxury Hotel in Cayo Santa Maria #6 On the Beach Hotel in Cayo Santa Maria #7 Top resorts Hotel in Cayo Santa Maria
Hotel Class
Official Description (provided by the hotel)
In an island paradise off the northern coast of Cuba stands the All Inclusive 4-star Sol Cayo Santa Maria hotel (300 rooms). Ideal for simply relaxing or for exploring the clear ocean bottom and neighboring keys that surround this marvelous Cuban tourist destination. Enjoy an unforgettable holiday with your family, all included. ... more   less 
Number of rooms
300

Questions & Answers

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6 questions

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