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Sol Cayo Santa Maria

Cayo Santa Maria | Villa Clara, Cuba
Sol Cayo Santa Maria
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1,694 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (213)
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Toronto, Canada
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

As repeaters of many years, we found that a lot of changes for the best have taken placed since last year. We always chose this hotel for it's tropical Cuban ambiance, which the big new resorts do not provide. This place has about 400 palm trees and beautiful gardens. The food is very good, as always. The wooden rails around... More 

Was this review helpful? Yes 5
Toronto, Canada
1 review
4 of 5 stars Reviewed 2 days ago NEW

Feb - Mar, two weeks of sun and sand. We had a lovely time at Sol. We especially love the staff at Sol, who are so welcoming. Weather was perfect, we could always find something acceptable to eat, Pizza restaurant was a favourite of ours for lunch, the best pizza. Entertainment was good, the dancers work so hard, the water... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 3
Toronto, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

I staffed a Student Trip to this hotel. The staff was very helpful, and were often willing to go out of their way to be of service. The beach was beautiful to say the least, and the food was pretty good. I wouldn't drink the tap water though...

Was this review helpful? Yes 1
GuillermoSB, Director General at Sol Cayo Santa Maria, responded to this review

Dear ChikeKC, Thank you for posting a review about your stay at Sol Cayo Santa María and for having chosen our hotel to spend your vacations. In the name of the Hotel Management, we would like to express you how pleased we are to read that you had enjoyed your staying among us as your review shows us and we... More 

Canada
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Beach amazing Bar always lacking something ice juice mint water Restaurant flies infestation Rooms with no running water Staff just gave up Pool green disquastimg water dirty walls just horrible So if you coming for the beach you are good

Was this review helpful? Yes 3
GuillermoSB, Director General at Sol Cayo Santa Maria, responded to this review

Dear A F, We thank you for taking your time sharing your opinion with us on Trip Advisor regarding your stay in our hotel Sol Cayo Santa Maria. First of all, I would like to offer my most sincere apologies if we couldn´t satisfy all your expectations. Our intention is always to improve our services, so your comments help us... More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Had an amazing week with 200+ students from all over Ontario for their grade 12 graduation trip :) The staff were so helpful and went out of their way to make sure we had the best stay possible! Thanks for the amazing memories and looking forward to our next trip down in a few months

Was this review helpful? Yes 3
GuillermoSB, Director General at Sol Cayo Santa Maria, responded to this review

Dear Spencer Ft, Thank you very much for your good comments. That is why our staff works for. We keep working every day to give all our best to our dear guest. We hope you can come back to Sol Santa Maria again. Best regards, Guillermo Sastre. General Manager. More 

North Seguin, Canada
1 review
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Overall we had a good time. The service we experienced was great and personal. The first night our toilet did not flush (which many others have also experienced). When then changed rooms to a beautiful ocean view room which was amazing. The food was OK at the buffet and only marginally better at the a la carte's. It seemed to... More 

Was this review helpful? Yes 8
GuillermoSB, Director General at Sol Cayo Santa Maria, responded to this review

Dear Brewski L, Thank you for taking the time in writing us a review of your stay in our Trip Advisor community. In our effort to continuously improve the quality of our service we put a great interest in our clients comments as their perceptions are the most important to us as this is the only way to know what... More 

Harrow, Canada
Contributor
15 reviews 15 reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I found this hotel to be one of the better hotels along this stretch of secluded islands. Service was amazing and the hotel grounds quite appealing. The staff at the front desk upgraded the room to an ocean front king room and the chamber maids kept is immaculate. The variety of foods was really good for Cuba standards but bring... More 

Was this review helpful? Yes 10
GuillermoSB, Director General at Sol Cayo Santa Maria, responded to this review

Dear BStJules, Thank you for posting a review about your stay at Sol Cayo Santa María and for having chosen our hotel to spend your vacations. In the name of the Hotel Management, we would like to express you how pleased we are to read that you had enjoyed your staying among us as your review shows us and we... More 

Toronto, Canada
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at Sol Cayo Santa Maria and was very happy with our choice. Our room was on the second floor (room 6401) and was close to the restuarants, walkway to the sea and very quiet. Housekeeping was very good and the staff were very friendly and attentive thropughout the resort. We did visit other resorts along the strip, some 5... More 

Was this review helpful? Yes 2
GuillermoSB, Director General at Sol Cayo Santa Maria, responded to this review

Dear Geit123_11, On behalf of Hotel Management and all the staff working at Sol Cayo Santa Maria, we thank you for publication on Trip advisor about your experience in our hotel. We are very happy to acknowledge that your experience was amazing and unforgettable due to our facilities and excellent service. In Sol Cayo Santa Maria we want our valuable... More 

Montreal, Canada
1 review
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Me and a Friend visited the Sol Cayo for the first time. I have been to cuba 5 times since 2010. 4 Times in Santa Maria. My first 3 times in Santa maria I stayed at the Husa which is now named the Starfish. I had great times there mostly because of Karen. So when I decided to go back... More 

Was this review helpful? Yes 11
GuillermoSB, Director General at Sol Cayo Santa Maria, responded to this review

Dear Domenic L, Thank you for posting a review about your stay at Sol Cayo Santa María and for having chosen our hotel to spend your vacations. In the name of the Hotel Management, we would like to express you how pleased we are to read that you had enjoyed your staying among us as your review shows us and... More 

Moncton, Canada
1 review
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

This may be the oldest resort in the area but in our opinion it is the best. It is small enough to be personal but big enough to have room to move around. Overall maintenance has improved from a few years back. The staff is always friendly and always have a smile. The grounds and pool were well maintained and... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 8
GuillermoSB, Director General at Sol Cayo Santa Maria, responded to this review

Dear jujucan2015, On behalf of Hotel Management and all the staff working at Sol Cayo Santa María, we thank you for publication on Tripadvisor about your experience in our hotel. We are very happy to acknowledge that your experience was amazing and unforgettable due to our facilities and excellent service. In Sol Cayo Santa María we want our valuable costumers... More 

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