We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sol Cayo Santa Maria

Cayo Santa Maria | Villa Clara, Cuba
Sol Cayo Santa Maria
Write a Review

1,750 reviews from our community

Traveler rating
    504
    671
    311
    166
    98
See reviews for
413
767
117
8
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (224)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (1750)
  • Mar-May only
    (481)
  • Jun-Aug only
    (407)
  • Sep-Nov only
    (361)
  • Dec-Feb only
    (501)
All months
Regina, Sask.
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We were here for 2 weeks Feb. 17th-Mar 3rd 2015 This was my 5th time to Cuba, 1st time at Santa Maria. I traveled with my sister and 2 other girls that I used to work with. We had a few issues with the rooms when we first arrived, but that was cleared up quickly. The food was the best... More 

Was this review helpful? Yes 2
GuillermoSB, Director General at Sol Cayo Santa Maria, responded to this review

Dear Maroushe, On behalf of Hotel Management and all the staff working at Sol Cayo Santa Maria, we thank you for publication on Trip advisor about your experience in our hotel. We are very happy to acknowledge that your experience was amazing and unforgettable due to our facilities and excellent service. In Sol Cayo Santa Maria we want our valuable... More 

Toronto, Canada
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed at the Sol Cayo Santa Maria in January 2015 and had a fabulous stay! The staff at the front desk were very helpful and friendly. The rooms and entire resort was very clean and well kept. In January the resort was pretty quiet so it was a relaxing stay, but if you are looking for some activity the... More 

Was this review helpful? Yes 2
GuillermoSB, Director General at Sol Cayo Santa Maria, responded to this review

Dear Gabby S, Thank you very much for your good comments. That is why our staff works for. We keep working every day to give all our best to our dear guest. We hope you can come back to Sol Santa Maria again. Best regards, Guillermo Sastre. General Manager. More 

Windsor, Canada
1 review
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

First mistake was believing the reviews on this site. Second was paying the price we paid. Maybe some folks dont get around much but to read some reviews on here you should give your head a shake. We went to Las Dunas last year and the difference is night and day. Only reason we did not go back there was... More 

Was this review helpful? Yes 9
GuillermoSB, Director General at Sol Cayo Santa Maria, responded to this review

Dear Ian G, We are sorry to read your comments in regards of your stay with us; normally everyone always enjoys our resort very much. Please be sure that we work as hard as possible and we aim at delivering always the best possible experience to all of our dear guests. Regarding your point of views related to your dissatisfaction... More 

2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

We were in this resort in early April. Staff is friendly and the best part of the resort is the beach. They could do a better job of maintaing the place by fixing the broken stuff.on our first day we reached the resort late and we were on our own to figure out the resort . Would have appreciated littl... More 

Was this review helpful? Yes 2
GuillermoSB, Director General at Sol Cayo Santa Maria, responded to this review

Dear Pshek : We have received your comments regarding your stay in our hotel Sol Cayo Santa Maria. First of all, I would like to offer my most sincere apologies if we couldn´t satisfy all your expectations. Our intention is always to improve our services, so your comments help us in this purpose. Concerning your comments related to the renovation... More 

2 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I absolutely love this resort! The staff is by far the best of any resort and they are a big reason why I stay here. If possible book a day flight to see a bit of the neighbouring towns on the drive in. The beach is beautiful and there are always plenty of chairs. Food wise the buffet is average... More 

Was this review helpful? Yes 5
GuillermoSB, Director General at Sol Cayo Santa Maria, responded to this review

Dear Lindso1, Thank you for posting a review about your stay at Sol Cayo Santa María and for having chosen our hotel to spend your vacations. In the name of the Hotel Management, we would like to express you how pleased we are to read that you had enjoyed your staying among us as your review shows us and we... More 

Tampa, Florida, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago

I'm Cuban, but I live in Florida. This last week we visited our family in Cuba and decided to visit the cayos. We reserved in this hotel. Big mistake!!!!! I rented rooms 4901, 4902 and 4903. April 6 to the 8, 2015 I haven't see anything like this before, this hotel is like the rest of the country: garbage. Cuba... More 

Was this review helpful? Yes
GuillermoSB, Director General at Sol Cayo Santa Maria, responded to this review

Dear Oscar Luis T, We are sorry to read your comments in regards of your stay with us; normally everyone always enjoys our resort very much. In our effort to continuously improve the quality of our service we put a great interest in our clients comments as their perceptions are the most important to us as this is the only... More 

Waterloo, Quebec, Canada
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Visited in the last week of March and it was a generally good experience. Staff was amazingly helpful and kind. Yudierki from the buffet was the best waiter I've ever had, always available and smiling. Bartenders (Yoel, Ernesto and another night bartender that I forgot the name) were great and provided excellent service, really awesome group of people. Loved the... More 

Was this review helpful? Yes 3
GuillermoSB, Director General at Sol Cayo Santa Maria, responded to this review

Dear Clifford R, We are sorry to read your comments in regards of your stay with us; normally everyone always enjoys our resort very much. In our effort to continuously improve the quality of our service we put a great interest in our clients comments as their perceptions are the most important to us as this is the only way... More 

Madoc, Canada
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 1 week ago

Went for one week only and just arrived home today. Flew with Air Transat the flight went smootly and transfer to hotel was smooth also. We arrived very late so did not get feel for anything until the following day. Rooms where spacious, clean but, outdated. Airconditioning ran well in our room but, you have to leave room key in... More 

Was this review helpful? Yes 3
GuillermoSB, Director General at Sol Cayo Santa Maria, responded to this review

Dear michibearr, Thank you for taking the time in writing us a review of your stay in our Trip Advisor community. In our effort to continuously improve the quality of our service we put a great interest in our clients comments as their perceptions are the most important to us as this is the only way to know what specific... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We spent two weeks here from March 17 to the 27. This was our second visit to this resort and I have nothing but good things to say about it. Our first visit was in March of 2012 and a great deal of the staff still remembered us after three years. Patricia in the Pizza Bar was exceptional, Yeti in... More 

Was this review helpful? Yes 3
GuillermoSB, Director General at Sol Cayo Santa Maria, responded to this review

Dear Eric & Ina On behalf of Hotel Management and all the staff working at Sol Cayo Santa Maria, we thank you for publication on Trip advisor about your experience in our hotel. Please be sure that we work as hard as possible and we aim at delivering always the best possible experience to all of our dear guests. We... More 

Vancouver, Canada
1 review
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 1 week ago

We are a couple, mid-thirties, stayed at this resort from April 1st to April 8th. The transfer from the airport to the resort was approximately 90 minutes; however, we thought it was a scenic commute and we were served cold beers which was a nice touch after a long flight from Vancouver. We were the only guests at check in;... More 

Was this review helpful? Yes 9
GuillermoSB, Director General at Sol Cayo Santa Maria, responded to this review

Dear Ihavesoreboobs, We are sorry to read your comments in regards of your stay with us; normally everyone always enjoys our resort very much. Please be sure that we work as hard as possible and we aim at delivering always the best possible experience to all of our dear guests. Regarding your point of views related to your dissatisfaction with... More 

Questions? Get answers from hotel staff and past guests. Ask a question

2,730 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (2704)
Viewed
Hotel & grounds (386)
Viewed
Pool/beach area (792)
Viewed
Family/play areas (60)
Viewed
Room/suite (218)
Viewed
Bathroom (56)
Viewed
View from room (63)
Viewed
Dining (156)
Viewed
Business center/function rooms (7)
Viewed
1:49
Videos (6)
Viewed
Other (960)

Management photos: Courtesy of the property manager

Viewed
All management photos (26)
Viewed
Pool/beach area (5)
Viewed
Hotel & grounds (5)
Viewed
View from room (1)
Viewed
Room/suite (2)
Viewed
Dining (4)
Viewed
Other (9)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question