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Memories Paraiso Azul Beach Resort

Caibarien Villa Clara, Cuba
Memories Paraiso Azul Beach Resort
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4,291 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Vancouver, Canada
Top Contributor
50 reviews 50 reviews
14 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed yesterday NEW

So I'll keep this short as I have the same opinions as most others. One, our room (5974) was a dump. Clean, but there were holes in the bathroom wall, our sink drain didn't open (maintenance did come and take the stopper out). With kids and getting there late at night it was too big a hassle to change rooms.... More 

Was this review helpful? Yes 3
Stoney Creek, Ontario, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed yesterday NEW

Best beach I've ever been to and there ends the good part of this resort. This was our 15th trip to Cuba and 2nd to Cayo Santa Maria. This property could be amazing if the would just paint and fix the broke handrails, showers steps, etc. The food left much to desired, which I rarely have had a problem with... More 

Was this review helpful? Yes 4
Mississauga, Canada
1 review
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We returned from Cayo Santa Maria, Cuba on April 21, 2015. My husband and I enjoyed our two week stay at the Memories Hotel. The Hotel grounds were beautiful and our room very nice and well kept. The beach was one of the best in all our travels and would rate this location as follows: Beach- 5 Star Hotel Room-... More 

Was this review helpful? Yes 11
Kelowna, Canada
Senior Reviewer
10 reviews 10 reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Stayed at Memories with my boyfriend from Apr. 15-22 in room 6016. We got a pretty good deal for $800 each from Ottawa. There are lots of improvements that could be made at this resort, but we had no major problems that ruined our vacation. Beach / Pools: - The beach is the nicest I've ever seen. Warm, turquoise, clear... More 

Was this review helpful? Yes 9
Oshawa, Canada
Senior Contributor
22 reviews 22 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

I went on the first family vacation white my children and their families! We were a group of seven! The flight was with Sunwing, it was long because of one hour stop over. But all in all it was good! It was a long trip from the airport to the resort! It was just under an hour. Memories was beautiful,... More 

Was this review helpful? Yes 3
Reviewer
4 reviews 4 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This was my third time to Cuba, but the first time visiting Cayo Santa Maria. This was the perfect destination if you want a vacation where you stay at a resort to relax and enjoy the activities or ammenities offered at the resort. My expectations were exceeded by the resort. The grounds were amazing, the pools were clean and uncrowded,... More 

Was this review helpful? Yes 6
General Manager P, Manager at Memories Paraiso Azul Beach Resort, responded to this review

Dear Sharon, Thank you for choosing us for your vacation. We are very grateful for your kind review and lovely words. It is our delight to deliver paradisiacal vacations, and it is great to read that we exceeded your expectations and had an amazing vacation. It is great to know that you enjoyed the pools, the turquoise water of the... More 

Saskatchewan, Canada
1 review
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

travelled March 27 to April 10th. Heard horrible reviews about food, bathrooms etc. It was fine. Staff were good. Food surprisingly good, even though you get tired of it after two weeks, as any resort. Beautiful beach and water and flour like sand. The fish would jump out if fed. Had a great time and met many people and staff... More 

Was this review helpful? Yes 10
General Manager P, Manager at Memories Paraiso Azul Beach Resort, responded to this review

Dear guest, On behalf of the management and staff of Memories Paraiso Azul, we would like to thank you for your recent stay. We are extremely pleased to read in your review that you enjoyed our services and facilities, and had a great time among us. Moreover, we would like to thank you for taking the time to share your... More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

April 10-17 what can i say this was my 3rd time so i was expecting more of the same .... wrong a) no hot water for 4 days b) no water at all for 1 day c) no ice for 4 days i think (i lost count) d) in one of the days with HOT water there were no towels... More 

Was this review helpful? Yes 3
Manitoba
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My family stayed here from march27-apr 3 2015. ages 52, 46 ,22 and 11. Check in very fast and taken by cart to our room within 40 min 0f arrival. We were in block 503 room 5334. everything worked in the room and had a beautiful ocean view and 1min walk to the beach 30 sec to pool and 2min... More 

Was this review helpful? Yes 2
Tweed, Canada
1 review
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Pretty much a perfect vacation. We went as a family of 5 and weren't disappointed. If I can say anything bad is that we had a 3 hour power outage nearing the end of our vacation and we ended up with no water the last 2 days of our trip. That was a little frustrating but manageable. We found the... More 

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Was this review helpful? Yes 6
General Manager P, Manager at Memories Paraiso Azul Beach Resort, responded to this review

Dear guest, Thank you so much for choosing Memories Paraiso Azul for your vacation in Cuba. We do appreciate your time to post your wonderful experience on Trip Advisor. We are very happy after reading that you enjoyed your time with your family at our resort and intend to return in the future. Furthermore, we are deeply sorry for the... More 

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