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Melia Buenavista

5.0 of 5
Punta Madruguilla, 52500, Cuba
Melia Buenavista
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1,640 reviews from our community

Traveler rating
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    109
    33
    22
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67
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Port Colborne, Canada
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Just returned from our dream vacation at MB First week in April. The staff and resort made this our best vacation ever! Cannot extend our gratitude for this gem enough. I travelled with my husband, my 9th time to Cuba (all times to Cayo Santa Maria) since 2002 and his first. Our journey started at Royalton and we lasted 24... More 

Was this review helpful? Yes 6
Melia B, Gerente at Melia Buenavista, responded to this review

Dear APatt1013: We feel much rewarded at receiving your very positive review about your vacation at Meliá Buenavista. Your praising our facilities and services but, most of all, your mentioning our staff members by name, pointing out their greatest qualities, makes us feel very proud and motivated to keep on working to achieve even higher levels of satisfaction in our... More 

Grande Prairie, Canada
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We took a great deal of time researching to try to make sure that after saving up we would have an excellent trip and we most certainly did. The size of this resort is great, there are only just over 100 rooms so even when it was full we never felt like it was crowded. Our first night there we... More 

Was this review helpful? Yes 5
Melia B, Gerente at Melia Buenavista, responded to this review

Dear Jtibbles: You cannot imagine how grateful we feel about your review. You have been able to rank us as an excellent resort even though your whole experience has obviously not been exactly perfect. Be certain that your constructive comentaries are highly appreciated. By helping us to identify these improvement opportunities you mention, you have also helped us come much... More 

Burlington, Canada
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I really have a hard time in putting into words our vacation March 28-April 4th. If you don't try the Melia Buenavista then you are really depriving yourselves of an exceptional vacation. We will be back next year. From check in to check out the experience was second to none. Lester and Lialy. I can't say enough about these 2... More 

Was this review helpful? Yes 7
Melia B, Gerente at Melia Buenavista, responded to this review

Dear Peter Michael G: We feel much rewarded at receiving your very positive comment about your stay at Meliá Buenavista. Your praising our facilities and services but, most of all, your mentioning our staff as our greatest asset, makes us feel very proud and motivated to keep on working to achieve even higher levels of satisfaction in our clientele. I... More 

Essen, Belgium
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We have stayed in this resort for three nights after our Cuba tour to relax . Very beautifull and quite location with three beach areas , overall outstanding service from the staff . Rooms around main swimming pool are neat ,clean and well maintained . Outdoor shower is lovely with plenty of hot water and great experience . Restaurants à... More 

Was this review helpful? Yes 5
Melia B, Gerente at Melia Buenavista, responded to this review

Dear Brusselsairlines: It has been a great pleasure to receive your beautiful review. We heartily thank your describing our services in such positive way. You make us feel very proud of our services and, above all, our staff. They certainly make the difference! We would be more than honored to have you, once again, among our guests. I am sure... More 

London Ontario
Contributor
11 reviews 11 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Good food, great room, relaxing and romantic. My husband and I enjoyed loads of quality time soaking up the sun, reading to each other and sipping champagne. Pillows are fabulous and the staff are wonderful. Feeling refreshed and will always remember the breathtaking sunsets.

Was this review helpful? Yes 3
Melia B, Gerente at Melia Buenavista, responded to this review

Dear CplusB:. We very much appreciate your review. It is a great pleasure for us to receive such nice comments. We will always be honored to have you among our customers. We hope to welcome you back pretty soon. More 

Winnipeg, Canada
2 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Went to the Melia from March 27 till April 3rd. We were originally supposed to go to the Valentin Perla Blanca but made the switch. Are we glad we did. What an amazing resort. Definitely not the party place but if you want relaxation, quiet and time to reconnect with your significant other, this is definitely the place. And I... More 

Was this review helpful? Yes 8
Melia B, Gerente at Melia Buenavista, responded to this review

Dear 452 LindaB: We feel much rewarded at receiving your very positive comment about your stay at Meliá Buenavista. Your praising our facilities and services but, most of all, your mentioning our staff as our greatest asset, makes us feel very proud and motivated to keep on working to achieve even higher levels of satisfaction in our clientele. I heartily... More 

Nova Scotia, Canada.
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

First off: "Prime" ocean view, is second level! Very misleading on Trip central! If you were booked into second level without paying "Prime", it is because of availability. Madhouse how so many people come and go and are accommodated as well as they are! A juggling masterpiece! Cheers to Management!! Before explaining my ratings, bear in mind, that we tip... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 5
Melia B, Gerente at Melia Buenavista, responded to this review

Dear Fwmosher: It has been a great pleasure to have you among our customers at Meliá Buenavista. We heartily thank all your praising words addressed to our facilities, services. They are certainly our best asset. Your review, though rather synthetic, has the strength to heat the right cords in our potential customers, so I heartily thank you for such honest... More 

Montreal, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

It was our second trip to this hotel and we feel going back again. If you want to relax, with no worries about finding a good place on the beach , having a clean room and being treated with respect, you have to try this hotel. The staff is very kind and everybody is super, but I would like to... More 

Was this review helpful? Yes 2
Melia B, Gerente at Melia Buenavista, responded to this review

Dear MagdaO: We feel much rewarded at receiving your very positive comment about your second stay at Meliá Buenavista. Your praising our facilities and services but, most of all, your mentioning our staff as our greatest asset, makes us feel very proud and motivated to keep on working to achieve even higher levels of satisfaction in our clientele. I heartily... More 

Harrowsmith
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We spent two very happy weeks there. The rooms are spacious and comfortable. I love the outdoor shower! The pools and the beach are impeccable, quiet, inviting. There was lots of music in the evenings. The service was fast, gracious, cheerful, discrete. The food is good but not outstanding. A perfect spot to unwind, read, reflect, renew.

Review collected in partnership with this hotel

Was this review helpful? Yes 3
Melia B, Gerente at Melia Buenavista, responded to this review

Dear Michael C: It has been a great pleasure to receive your beautiful review. We heartily thank your describing our services in such positive way. You make us feel very proud of our services and, above all, our staff. They certainly make the difference! We would be more than honored to have you, once again, among our guests. I am... More 

Halifax, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

This was our 3rd trip to Cuba and we absolutely LOVED this resort. It was an adult resort, really quiet and we were treated so great. Our butlers, Yoandy and Gustavo were super and made us feel so special. We loved our waitress, Nadouska, who greeted us every morning with a beautiful smile and great service. Our room was great,... More 

Was this review helpful? Yes
Melia B, Gerente at Melia Buenavista, responded to this review

Dear Kaylanglois: It has been a great pleasure to receive your beautiful review. We heartily thank your describing our services in such positive way. You make us feel very proud of our services and, above all, our staff. They certainly make the difference! We would be more than honored to have you, once again, among our guests. I am sure... More 

Hotel Review Summarization

What travelers say

  • Pool bar(23)
  • Las Dunas(12)
  • Room service(11)
  • Other resorts(9)
  • Ocean views(6)
  • Very nice(4)
  • Main beach(4)
  • Friendly and helpful(3)
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