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All 9 Cayo Santa Maria hotels

Melia Buenavista

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5.0 of 5 Resort (All-Inclusive)   |   Punta Madruguilla, 52500, Cuba
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Melia Buenavista
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1,419 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Burlington
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed yesterday NEW

Before we begin, we want to say that The Melia Buenavista is the best all inclusive resort that either of us has ever stayed at worldwide. We stayed at the Melia Buenavista, Cuba from September 16 to 24. From the minute we arrived, we knew had found perfection. We had a late flight, so arrived at 11.30pm. Check in was... More

Was this review helpful? Yes 3
Toronto, Ontario, Canada
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We loved Melia Buenavista! It is a tranquil haven! Service: Impeccable! Butlers are very attentive and all staff very genuine and friendly. Gustavo and Javier bent over backwards for us- they decorated the room with bday decorations for us, made us a bubble bath, arranged for a private dinner in our room and even sent in the mariachi band to... More

Review collected in partnership with this hotel

Was this review helpful? Yes 5
Melia B, Director General at Melia Buenavista, responded to this review

Dear Ashley W; Thank you very much for all your comments, as always those comments helps us to know that we are in the right way. I will pass all your comments to all my team and I will make sure that Gustavo and Javier read how you rate their service. We are glad to know that you liked the... More

Airdrie, Canada
Contributor
20 reviews 20 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We have just returned from the Buenavista and I have nothing but good to say about it. The place itself is beautiful, clean and well maintained. The 3 beaches are gorgeous and not crowded and the pools are also really nice with one quiet one and one where there is more going on each day.The rooms are also excellent, very... More

Was this review helpful? Yes 4
Melia B, Director General at Melia Buenavista, responded to this review

Dear Sun-SeekerCalgary; Firstly I would like to thank you for your review and for the nice comments, we are very glad to know that you had a wonderful holiday. As you perfect said, we have 3 beaches, everyone has different characteristics and we have as well 2 pools, one is for relaxing and at the main pool you can find... More

Surrey, British Columbia, Canada
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I went there for my honeymoon September, sorry for the late review. The place was fantastic and free of kid, very good good for adults couple. The season we went was the low season so you can enjoy the beach without too many person, which is good for me who is not like to travel in the crowd. The food... More

Was this review helpful? Yes 3
Melia B, Director General at Melia Buenavista, responded to this review

Dear AmyCao; Thank you very much for all your comments, we are glad to know that you enjoyed your honeymoon. I would like to add that in the high season the beach are not full, as we have three beaches and sunbeds for everyone, never looks full, also we have two pool. We do have Wi-Fi free for our guests... More

Pitt Meadows, Canada
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I spent a week at the Buenavista this October. From the time you enter the lobby on arrival, to the sad moment that you are leaving for home, the staff treat are second to none. Joel our butler met us on arrival and took care of everything. Our heart felt thank you to Joel. Oreste and Osmany... More

Was this review helpful? Yes 6
Melia B, Director General at Melia Buenavista, responded to this review

Dear David and wife; Thank you very much for your comments at Tripadvisor, it is always glad to know that we are in the right way. It is always sad to leave Buenavista especially after meet Orestes and Osmany. As you perfectly explain our guests can use the facilities of Melia Las Dunas and Melia Cayo Santa Maria, we have... More

ajax
2 reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

We traveled to this hotel for the first time for a one week stay arriving Sept 26 and departing Oct 3 2014 All I can tell you is that this resort does not disappoint ! This is a first class resort with a first class staff . Ill start with the food . The food and the dining experience is... More

Was this review helpful? Yes 6
Melia B, Director General at Melia Buenavista, responded to this review

Dear Andro & Doratea Varricchio; Thank you very much for such a great review, we are very glad to know that we really meet your expectations. Honestly I don’t know what else add to your review as you perfect explain the concept of our small hotel and rating our rooms as A-M-A-Z-I-N-G. I am going to pass all your comments... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This resort was simply PARADISE. We enjoyed every minute of our stay... Every aspect of our trip was phenomenal. Right from the very second we stepped off the bus, the service we received was unbelievable... Second to none. Our room was located above a gorgeous pool, the room was stunning with a huge bathtub and outdoor shower, and the pillows... More

Was this review helpful? Yes 2
Melia B, Director General at Melia Buenavista, responded to this review

Dear Ginettedaigle01; Thank you very much for your comments and we are impressed with how you rate your holiday, this comment made us to feel that we are working in the right way. It is very important for us to know that you enjoy our food, beaches, restaurants, service, bars, the Cleopatra milk bath and our butler service. I will... More

Labrador City, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We went looking for a nice relaxing kid free vacation and we got so much more, the resort and staff were amazing! The spa was fantastic! The food was great! But most of all A huge thank you to our butlers David Conde and Jorge Gonzalez. You made our week unforgettable, your big smiles and little surprises really made our... More

Was this review helpful? Yes 2
Melia B, Director General at Melia Buenavista, responded to this review

Dear Jennifer H; Thank you very much for all your words, we are glad to know that you really enjoy your holiday at Melia Buenavista. Personally I will pass all your comments to David and Jorge, I am sure that they will be happy to know from you. Also I will pass your comments to our Kitchen team and to... More

Toronto, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

we visited buenavista sep 2014 , Rooms were fantastic , staff supppppper fantastic,oreste,osmany at the pool bar , Lester Michael Llorvis , lobby bar my goog friends mikael and his wife my butler (i don't like to use that word ) ,micheal at the beach restaurant and filex(not sure if the spelling is good ) at the beach bar just... More

Was this review helpful? Yes 2
Melia B, Director General at Melia Buenavista, responded to this review

Dear Robert; Thank you very much for your comments; we are glad that you enjoyed your holidays in our resort. Thank you for all the nice word to all my team. As you say we have a great chef and he is improving the food, I am sure that in your next visit you will feel the difference. All our... More

Peachland
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

First of all I would like to mention that I am not associated with this property in any way whatsoever - this review comes straight from the heart! The Melia Buenavista is the best all-inclusive resort that we have ever stayed in - bar none. The staff are so amazing. Our room: When we arrived, our butler Geraldo showed us... More

Was this review helpful? Yes 9
Melia B, Director General at Melia Buenavista, responded to this review

Dear Brian & Frank; Thank you very much for this complete review of your holidays. As always is a pleasure for all the team to take care nice guests like both of you. It is great that you liked you room and the room location and you really enjoy of everything, food, our sister hotels, our beaches, the pools, the... More

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Hotel Summarization (Beta)

What travelers say

  • Pool bar(25)
  • Las Dunas(14)
  • Room service(14)
  • Other resorts(10)
  • Main beach(7)
  • Ocean views(6)
  • Very nice(5)
  • Friendly and helpful(3)
  • Great time(3)
  • Jacuzzi tub(3)

Additional Information about Melia Buenavista

Address: Punta Madruguilla, 52500, Cuba
Location: Caribbean > Cuba > Villa Clara Province > Cayo Santa Maria
Price Range (Based on Average Rates): $
Hotel Class:5 star — Melia Buenavista 5*
Number of rooms: 105
Also Known As:
Melia Buenavista Hotel Cayo Santa Maria

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