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All 10 Cayo Santa Maria hotels

Melia Buenavista

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5.0 of 5 Resort (All-Inclusive)   |   Punta Madruguilla, 52500, Cuba
Hotel amenities
Melia Buenavista
Ranked #2 of 10 Hotels in Cayo Santa Maria
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1,424 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Toronto, Canada
1 review
5 of 5 stars Reviewed yesterday NEW

Our most recent visit to the Melia Buena Vista took place between Sept. 28 and Oct. 11. This trip marked our 9th week at the MBV since last September: we are pleased to report that during this time the resort continues to impress us. (See my prior TA reviews if you want additional details.) The fall is traditionally low season... More

Was this review helpful? Yes 1
Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed yesterday NEW

Based on all of the reviews, we arrived at this beautifull hotel with very high expectations. They were all accurate! In fact, the actual stay far exceeded our expectations. All was perfect including the food, the bar, the room, the location of the hotel, the beaches ......... . What really stood out for us was the exceptional service we received... More

Was this review helpful? Yes 2
Melia B, Director General at Melia Buenavista, responded to this review

Dear G & R; Thank you very much for all your comments, we are glad to know that we exceeded your expectations. I will pass all your comments to entire team. As you comment our hotel is the only one at the Cayo Santa Maria with 3 beaches and one reef with corals and colored fishes. We hope see you... More

Calgary, Canada
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed at Melia Buenavista this past October 2014. Our experience was extraordinary. This was our second visit, and once again right from our arrival our expectations were exceeded. As returning guests, it's impressive when the experience improves further. We received a warm welcome by Yami at reception, who has an utmost kind demeanor. The hotel is modern and in... More

Was this review helpful? Yes 6
Melia B, Director General at Melia Buenavista, responded to this review

Dear Will A; Firstly I would like to thanknyou for all your comments, we hope this was your second visit and not the last one. We are glad to know tha you rate your visit as "Outstanding Experience" and I will pass all your comments to entire team, especially to my chef. You did a full review i just would... More

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

we stayed here last week, just flew back today and so impressed, that I wanted to write this review now ( despite the jet-lag! If you are looking for a completely relaxing break, attentive staff, good food and a range of facilities and locations, then this is the place to go. I will not repeat the things already said in... More

Was this review helpful? Yes 6
Melia B, Director General at Melia Buenavista, responded to this review

Dear Ryanm63; Thank you very much for all your comments, especially for rate as “Fantastic” the entire Buenavista’s Team. I will pass all your comments to them and as well to the chef as he will be happy to know that you enjoy his food. Regarding your reflexion if I have a twin… you can make sure that I am... More

Burlington
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Before we begin, we want to say that The Melia Buenavista is the best all inclusive resort that either of us has ever stayed at worldwide. We stayed at the Melia Buenavista, Cuba from September 16 to 24. From the minute we arrived, we knew had found perfection. We had a late flight, so arrived at 11.30pm. Check in was... More

Was this review helpful? Yes 9
Melia B, Director General at Melia Buenavista, responded to this review

Dear Michelle and Lisa; Thank you very much for all your comments, it is an honor for entire Buenavista’s Team to know that a Senior Tripadvisor Reviewer rate his stay in our Resort as “Our Paradise”. It was my pleasure to welcome both of you and take care of you during your stay, exactly the same pleasure like the entire... More

Toronto, Ontario, Canada
2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We loved Melia Buenavista! It is a tranquil haven! Service: Impeccable! Butlers are very attentive and all staff very genuine and friendly. Gustavo and Javier bent over backwards for us- they decorated the room with bday decorations for us, made us a bubble bath, arranged for a private dinner in our room and even sent in the mariachi band to... More

Review collected in partnership with this hotel

Was this review helpful? Yes 7
Melia B, Director General at Melia Buenavista, responded to this review

Dear Ashley W; Thank you very much for all your comments, as always those comments helps us to know that we are in the right way. I will pass all your comments to all my team and I will make sure that Gustavo and Javier read how you rate their service. We are glad to know that you liked the... More

Airdrie, Canada
Contributor
20 reviews 20 reviews
11 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 1 week ago

We have just returned from the Buenavista and I have nothing but good to say about it. The place itself is beautiful, clean and well maintained. The 3 beaches are gorgeous and not crowded and the pools are also really nice with one quiet one and one where there is more going on each day.The rooms are also excellent, very... More

Was this review helpful? Yes 5
Melia B, Director General at Melia Buenavista, responded to this review

Dear Sun-SeekerCalgary; Firstly I would like to thank you for your review and for the nice comments, we are very glad to know that you had a wonderful holiday. As you perfect said, we have 3 beaches, everyone has different characteristics and we have as well 2 pools, one is for relaxing and at the main pool you can find... More

Surrey, British Columbia, Canada
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I went there for my honeymoon September, sorry for the late review. The place was fantastic and free of kid, very good good for adults couple. The season we went was the low season so you can enjoy the beach without too many person, which is good for me who is not like to travel in the crowd. The food... More

Was this review helpful? Yes 3
Melia B, Director General at Melia Buenavista, responded to this review

Dear AmyCao; Thank you very much for all your comments, we are glad to know that you enjoyed your honeymoon. I would like to add that in the high season the beach are not full, as we have three beaches and sunbeds for everyone, never looks full, also we have two pool. We do have Wi-Fi free for our guests... More

Pitt Meadows, Canada
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I spent a week at the Buenavista this October. From the time you enter the lobby on arrival, to the sad moment that you are leaving for home, the staff treat are second to none. Joel our butler met us on arrival and took care of everything. Our heart felt thank you to Joel. Oreste and Osmany... More

Was this review helpful? Yes 6
Melia B, Director General at Melia Buenavista, responded to this review

Dear David and wife; Thank you very much for your comments at Tripadvisor, it is always glad to know that we are in the right way. It is always sad to leave Buenavista especially after meet Orestes and Osmany. As you perfectly explain our guests can use the facilities of Melia Las Dunas and Melia Cayo Santa Maria, we have... More

ajax
2 reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

We traveled to this hotel for the first time for a one week stay arriving Sept 26 and departing Oct 3 2014 All I can tell you is that this resort does not disappoint ! This is a first class resort with a first class staff . Ill start with the food . The food and the dining experience is... More

Was this review helpful? Yes 6
Melia B, Director General at Melia Buenavista, responded to this review

Dear Andro & Doratea Varricchio; Thank you very much for such a great review, we are very glad to know that we really meet your expectations. Honestly I don’t know what else add to your review as you perfect explain the concept of our small hotel and rating our rooms as A-M-A-Z-I-N-G. I am going to pass all your comments... More

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Hotel Summarization (Beta)

What travelers say

  • Pool bar(25)
  • Las Dunas(14)
  • Room service(14)
  • Other resorts(10)
  • Main beach(7)
  • Ocean views(6)
  • Very nice(5)
  • Friendly and helpful(3)
  • Great time(3)
  • Jacuzzi tub(3)

Additional Information about Melia Buenavista

Address: Punta Madruguilla, 52500, Cuba
Location: Caribbean > Cuba > Villa Clara Province > Cayo Santa Maria
Price Range (Based on Average Rates): $
Hotel Class:5 star — Melia Buenavista 5*
Number of rooms: 105
Also Known As:
Melia Buenavista Hotel Cayo Santa Maria

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