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All 10 Cayo Santa Maria hotels

Melia Buenavista

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5.0 of 5 Resort (All-Inclusive)   |   Punta Madruguilla, 52500, Cuba
Hotel amenities
Melia Buenavista
Ranked #2 of 10 Hotels in Cayo Santa Maria
Certificate of Excellence 2014
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1,459 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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chilliwack,bc
1 review
4 of 5 stars Reviewed 2 days ago NEW via mobile

The food I heard was supposed to be really awesome because there was a chef hired from Spain . Well the food wasn't awesome but it was ok. Didn't have good service on the beach with people coming down to see if you wanted a drink. Next time I go ( wich I will one day )I will tip the... More

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Melia B, Director General at Melia Buenavista, responded to this review

Dear joesjr19; Thank you very much for all your comments and for the confidence that you have in Meliã Hotels International, as always we are taking all the comments in a very positive way as we are using to improve day-by-day to serve all our guests better. Regarding the service on the beach, we have service on the beach at... More

Montreal, Canada
1 review
5 of 5 stars Reviewed 2 days ago NEW

We choose this resort to celebrate our 45th wedding anniversary,it was fantastic,from the first to the last day.The ocean view room very clean and beautiful,the service was excellent people are so kind and polite.Special thanks to the director Mr David Salgado who let us choose the second floor that we desired .Our butlers Javier and Lucas are so helpful and... More

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Melia B, Director General at Melia Buenavista, responded to this review

Dear Riad1010; Thank you very much for all your comments, we are glad to know that you had an Amazing 45th anniversary. Was my pleasure to arrange you a nice room, we always try to meet all the requests. I will pass all your comments to entire team, they will be happy to know that you appreciated their hard job.... More

Gatineau, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My husband and I stayed at this hotel from October 31 to November 14 2014 so two weeks thank god we took two weeks first week weather was very windy, nothing the hotel can do about the weather but most things wr unavailable or non existent... things wr closed early or simply not open... We are not picky travelers but... More

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1 review
5 of 5 stars Reviewed 2 days ago NEW

Very comfortable and romantic . The people who work there are delightful . The sunset on the beach , the saxophone (Carlos) and the champagne alone are worth the trip. Personally I recommend it to everyone who wants to spend some days in paradise .

Review collected in partnership with this hotel

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Melia B, Director General at Melia Buenavista, responded to this review

Dear Prieto C; Thank you very much for your comments, we are glad to know that you feel that your holiday at Meliã Buenavista was “Simply Amazing” and is obviously that you loved our daily sunset ritual with our saxophonist Carlos. We hope see you soon and do not forget to inform us before your next visit. Best regards; David... More

Torontoq
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We booked this resort for our honeymoon and it was just amazing. From the rooms and views to the amazing service we received. You are truly in paradise. If you are looking for a relaxing spa type atmosphere this is the place to go. Our butler David was amazing, he was always there when we needed something and had surprises... More

Was this review helpful? Yes 4
Melia B, Director General at Melia Buenavista, responded to this review

Dear cdsouza; Thank you very much for your comments and for the confidence in Meliã Hotels International, we are glad to know that you feel that your honeymoon was amazing, In Buenavista we give very importance to everyone who come for an especial occasion and we always try to ensure you will have an unforgettable experience in this “Cuban Paradise”.... More

Calgary, Alberta, Canada
Top Contributor
61 reviews 61 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This resort was fabulous. I went with my mom for a mother/daughter trip and we were SO pleased with the resort. I really enjoyed the food, I never went hungry. The BBQ lunch by the pool is amazing and the breakfast spread is delicious. The people at the resort are truly sensational. All of the service was top-notch, they treated... More

Was this review helpful? Yes 2
Melia B, Director General at Melia Buenavista, responded to this review

Dear Cecily; Thank you very much for all your comments, we are glad that you had a great holidays with your mom, I will pass your comments to David as obviously he did a great job with both of you. It is very important to us to know that you never went hungry and you enjoy our food in general... More

Moncton, Canada
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

If you want top of line service and amenities, then this is the place to visit. Very clean rooms, the air tub is a great touch...and the outdoor shower, well you just have to go and try it! The sax player on the beach every night at sunset is just the tip of the treats on this resort, also you... More

Was this review helpful? Yes 1
Melia B, Director General at Melia Buenavista, responded to this review

Dear Kimberlee49; Thank you very much for all your comments, we are glad to know that your holiday at Meliã Buenavista was “Simply Amazing”, we are working to ensure the entire guests have the same feeling as yours. As you perfect explain the resort is adults only (+ 18) and we have 3 beaches and 2 pools, we have pool... More

London, England
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Just back from 4 nights as part of a multicentre Cuba trip.Had Royal Service which was excellent,first class room/suite no complaints.Very helpful and charming staff everywhere. Can live without wifi-therapeutic in fact to get away and laze at this wonderful resort.Enjoyed the sunset on the beach with free champagne and a saxophonist. Highly recommend but can dinner be served more... More

Was this review helpful? Yes 2
Melia B, Director General at Melia Buenavista, responded to this review

Dear Pat55; Thank you very much for all your comments, we are glad to know that you had a great stay, I would like to apologize for the inconvenience that you feel the dinner service was fast, I will pass your comments to my team and they can improve. We hope see you soon and you can enjoy again the... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Me and my husband came here for our honeymoon .. we booked through sunwing made the request of honeymoon when we arrived they never got the request but Yami the receptionist quickly upgraded our room and was willing to accommodate us honeymooners. As soon as we got off the bus it was absolutely beautiful..the lobby smelled like flowers, very fresh... More

Was this review helpful? Yes 1
Melia B, Director General at Melia Buenavista, responded to this review

Dear Hellotheresexy, Thank you very much for your comments and for the confidence that you have in Meliã Hotels International, we are always glad to know that our guests had “amazing” (as you said) holiday, in your case amazing honeymoon. At Meliã Buenavista we perfect know that a honeymoon is a very especial occasion and we try to deliver the... More

Calgary
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

If you're looking for a very relaxing, low-key vacation this is it. As a number of other reviews have stated - the rooms are well appointed and large. We were extremely fortunate to be upgraded to a suite with the separate living room, spare bathroom and wonderful seating area outside. The outdoor shower is great - loved it. The food... More

Was this review helpful? Yes 1
Melia B, Director General at Melia Buenavista, responded to this review

Dear Calgarian68; Thank you very much for all your comments; we are glad that you had a very relaxing stay at Meliã Buenavista. As always we are taking all the comments in a positive way, we have Wi-Fi service at the lobby bar but can be slow in the busy times. Regarding the bug bites, they were mosquitoes and we... More

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Hotel Summarization (Beta)

What travelers say

  • Pool bar(25)
  • Room service(14)
  • Las Dunas(14)
  • Other resorts(10)
  • Main beach(7)
  • Ocean views(6)
  • Very nice(5)
  • Friendly and helpful(3)
  • Great time(3)
  • Jacuzzi tub(3)

Additional Information about Melia Buenavista

Address: Punta Madruguilla, 52500, Cuba
Location: Caribbean > Cuba > Villa Clara Province > Cayo Santa Maria
Price Range (Based on Average Rates): $
Hotel Class:5 star — Melia Buenavista 5*
Number of rooms: 105
Also Known As:
Melia Buenavista Hotel Cayo Santa Maria

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