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All 9 Cayo Santa Maria hotels

Melia Buenavista

5.0 of 5 Resort (All-Inclusive)   |   Punta Madruguilla, 52500, Cuba
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  • Reviews (1,329)
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Melia Buenavista
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1,329 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (326)
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English first
Toronto, Canada
1 review
5 of 5 stars Reviewed 2 days ago NEW

My wife and i just got back from our honeymoon yesterday. I wanted to go out of my way to write a positive review on this resort. The food was amazing, the rooms were cleaner than we were expecting and the staff was top notch. If you are looking for a quiet vacation with friendly and fun people this is... More

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Peterborough, Canada
1 review
5 of 5 stars Reviewed 3 days ago NEW

My wife and I stayed at the Buenavista in Cayo Santa Maria for two weeks in May, without a doubt, our best vacation ever. We had done a little research beforehand, so we weren’t surprised by the hour plus trip to the hotel. Scenery along the way was beautiful and the guide was very knowledgeable. Our butler met us in... More

Was this review helpful? Yes 3
Bath
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Just got back from the Melia Buenavista, we were there for 2 weeks. The best thing about the hotel were the staff in terms of them trying to be a helpful and friendly as possible. Yunior in the Navegantes Restaurant stood out for us. In the brochure we used and this was confirmed by the hotel manager the hotel is... More

Was this review helpful? Yes 1
Toronto, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

I would like to start off by saying that I miss all my new friends at the Melia Buenavista!! We started our trip at the reception and where taken great care of by Dailyn who was extremely caring and most importantly professional. All the front desk agents where exceptional, they attended to our needs at all hours of the night.... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

The tranquility of the resort, outstanding service, amazing food and beautiful accommodations! We really couldn't ask for more. We'll be back next year, can't wait! Already miss having butler service....

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Toronto, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We're a young couple with a soft spot for Cuba and Cuban people. Having been to the Carribean countless times, Melia Buenavista is the only resort we came back to and we will return again, because it's a trully unique hotel, in a beautiful setting, offering 3 stunning beaches and great service. I have to say we see constant improvements... More

Was this review helpful? Yes 3
Melia B, General Manager at Melia Buenavista, responded to this review

Dear Guest We heartily thank your taking the time to write such detailed review on your experience at Melia Buenavista. We are sure a lot of travelers will, as well, appreciate it. We feel honored by your kind compliments which make us feel much rewarded. We have been working on some of our not -so- strong points (as mentioned in... More

Ontario,
Senior Contributor
30 reviews 30 reviews
21 hotel reviews
105 helpful votes 105 helpful votes
5 of 5 stars Reviewed 1 week ago

Our most recent trip to the MBV marks our seventh week at the resort this year. There are a number of reasons which explain the frequency of our visits: the outstanding service from all employees, the opportunity to meet fellow travelers from all over the world, the quality of food, the accommodation and the tranquility of the property. From the... More

Was this review helpful? Yes 5
Melia B, General Manager at Melia Buenavista, responded to this review

Dear friend from Ontario Words cannot picture how pleased we have felt at reading your review. It feels indeed rewarding to receive such nice compliments which make evident that all our efforts to achieve our guest’s satisfaction have been worth it. Be sure that we will extend your praising words to all our staff so they too feel motivated to... More

Manchester, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This is a long review so I apologise. My partner and I like to travel a lot, varying our stays between 2 star hostels and 5 star apartments and all-inclusive resorts; and I can, without a doubt, say that this is the most beautiful resort we have ever stayed in. We had come from Havana, staying at Melia Habana, and... More

Was this review helpful? Yes 1
Melia B, General Manager at Melia Buenavista, responded to this review

Dear Nicola B We heartily appreciate your lively review on your recent experience at Melia Buenavista at the date when you were asked for marriage: as it is one of the most important moments of our lives. We are very proud of being your first resort in Cuba and at the same time, to receive so much credit for our... More

Chester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel has everything you need. High standard of rooms pleasant and easy layout. 3 beaches 2 pools and tons of activities to keep you entertained. I am not usually a fan of all inclusive or resort only type holidays however I could have easily spent 2 weeks here. Staff are helpful and friendly and the cocktails and BBQ by... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Melia B, General Manager at Melia Buenavista, responded to this review

Catriona C Thank you so much for reviewing your experience at Meliá Buenavista. It feels really good to receive such nice comments regarding our services and most of all, our staff. We are glad you felt like home due to the personalized treatment received from our employees. We really appreciate the way you highlight so much our services, specially our... More

Zurich, Switzerland
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was my 6th visit to the Melía Buenavista and again I was stunned by this place: not only is it maintained perfectly (as a frequent traveler to Cuba I know how hard this is as something is ALWAYS lacking and can not be bought on the market...), the smoothing architecture, the manicured gardens, the quality of the food and... More

Was this review helpful? Yes
Melia B, General Manager at Melia Buenavista, responded to this review

Dear Guest We are flattered by your review which highlights our services and the warm and joyful way guests are treated by our staff. We certainly consider our employees our strongest point since it is them who actually make the difference. You make us feel really proud by assuring, so enthusiastically, that you will be back to Melia Cayo Santa... More

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Hotel Summarization (Beta)

What travelers say

  • Pool bar(25)
  • Las Dunas(14)
  • Room service(14)
  • Other resorts(10)
  • Main beach(7)
  • Ocean views(6)
  • Very nice(5)
  • Jacuzzi tub(3)
  • Friendly and helpful(3)
  • Great time(3)

Additional Information about Melia Buenavista

Address: Punta Madruguilla, 52500, Cuba
Location: Caribbean > Cuba > Villa Clara Province > Cayo Santa Maria
Price Range (Based on Average Rates): $
Hotel Class:5 star — Melia Buenavista 5*
Also Known As:
Melia Buenavista Hotel Cayo Santa Maria

2,675 photos of this hotel

Traveler photos: See what travelers like you saw

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Hotel & grounds (376)
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Room/suite (287)
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View from room (105)
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Bathroom (93)
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Videos (4)
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Other (866)

Management photos: Courtesy of the property manager

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Hotel & grounds (1)
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Room/suite (2)
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Other (3)

Amenities

Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#1 Romantic Hotel in Cayo Santa Maria #1 Luxury Hotel in Cayo Santa Maria #2 Top resorts Hotel in Cayo Santa Maria #2 On the Beach Hotel in Cayo Santa Maria
Hotel Class
Official Description (provided by the hotel)
Located west of Cayo Santa Maria in a privileged ecological environment, and surrounded by beaches and coves. All-Inclusive Five-Star Resort with 104 Junior Suites and Suites, and the Villa "Zaida del Rio". Designed for adults over 18 years. An entire hotel featuring Royal Service. Recommended for couples, weddings, honeymoons and wellness/spa. ... more   less 
Number of rooms
105

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