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All 9 Cayo Santa Maria hotels

Melia Buenavista

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5.0 of 5 Resort (All-Inclusive)   |   Punta Madruguilla, 52500, Cuba
Hotel amenities
Melia Buenavista
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1,380 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
5 of 5 stars Reviewed yesterday NEW

April 2014 we stayed 5 days at Melia Buenavista and 5 days at The Royalton. 10 days is the way to go to really feel like you have been away. We are going back in November with our adult children for their 30th Birthdays and going to the Buenavista. Buenavista is set away from all other resorts (3 km or... More

Was this review helpful? Yes 1
Mississauga
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We had a great holiday in this beautiful Melia Hotel in Cayo Santa Maria, Cuba. Melia doesn't disappoint in this new modern hotel. The management is very good especially the new position of Customer Satisfaction Manager. They should have one in the other hotels too. The food was very good, thanks to the Spanish chef from San Sabastian! Yes, it... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Toronto, Canada
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This was our second visit to Melia Buenavista and fifth time in Cayo Santa Maria. With the exception of a couple of issues we had with our room, the property is beautiful, the staff are amazing and the food is awesome!! Yes the food is awesome!! Once you're settled in the staff will only be happy when you are pleased.... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We enjoyed this beautiful resort in August. The staff was particularly friendly and certainly added to our holiday. The property was fantastic and the beach was the most beautiful we had ever seen. The food was excellent and the menus offered something for everyone. We would certainly recommend this resort to anyone and hope to return again soon

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My wife and I visited this romantic getaway last year and loved it so much we came back this year. The people who work there are all so friendly and eager to make your vacation special. Many of them remembered us from last year and made a point to meet us and welcome us back. Our room had a great... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Awesome service, this team it's very professional with all guests. In my case I went there for my honeymoon and I don't have words for such of service and courtesy all the time. I'll recommend this hotel for all that people who likes a nice place to be treated as royalty.

Was this review helpful? Yes 6
Melia B, General Manager at Melia Buenavista, responded to this review

Dear Adrian B : It has been a pleasure to acknowledge, through your lively review, how pleased you felt with our facilities and services. It is very rewarding to receive such nice comments which certainly stimulate us to continue working in our service quality. Thank you so much. More

Montreal, Canada
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great resort with great snorkeling pond right in front of our room; excellent/exceptional service. The only thing missing was some water sports equipments such as snorkeling gear, kayaks, sailing dinghies...Food didn't match other 5 star resorts in Cuba.

Review collected in partnership with this hotel

Was this review helpful? Yes 5
Melia B, General Manager at Melia Buenavista, responded to this review

Dear ChD67: Thank you so much for your review describing your experience at Meliá Buenavista. It feels really good to receive such nice comments regarding our resort. We are commited to keep on working in the improvement of our services and staff performance so, I am sure your next vacation with us will be even more pleasant. Hoping to be... More

Burlington, Canada
1 review
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We just got back from our vocation and we can not stop talking about wonderful experience we had. From the moment we exit the bus and enter the lobby you start filling special :check in was so fast with friendly receptionist. Next second our butler approaches us with big smile on her face she was so nice and ready to... More

Was this review helpful? Yes 9
Melia B, General Manager at Melia Buenavista, responded to this review

Dear Branka K We have been delighted with your review. It feels really good to acknowledge what your feeling has been in relation to all our facilities, our natural scenery, and our staff performance. We very much appreciate your having taken the time to share your experience to such extent. The rest of the traveler community must have certainly benefited... More

Montreal, Canada
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 weeks ago

This resort is truly a gem! We just came back and we already miss this place. With its 3 dreamy beaches - there's something for everyone! The service was superior and all the staff at Melia Buenavista made you feel like you're royalty :-) they are very sweet, hardworking people. Our butler Edel was fantastic and very helpful! The bartenders... More

Was this review helpful? Yes 4
Melia B, General Manager at Melia Buenavista, responded to this review

Dear Vane85 We really appreciate your having taken the time to post this review describing in details all our facilities, services and staff. We feel very proud to acknowledge you show so enthusiastic about vacationing at our premises and we heartily hope this will not be your last visit. We will extent your compliments to our employees, definitely our strongest... More

Montreal, Canada
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed August 17, 2014

The place is very relaxing. It's an adult only place, but this policy is not respected. I saw a child 3-7 years old and some teenagers (15-16 years old). I don't like that, because when an hotel don't respect this, how many child you could find one day in the swimming pool ? The service sometimes is excellent, and sometimes... More

Was this review helpful? Yes 6
Melia B, General Manager at Melia Buenavista, responded to this review

Dear Guest Receive our most respectful greeting from sunny Cuba. We heartily appreciate you honest review. We understand some of our services did not exactly meet your expectations but we thank your giving us the chance to identify these improvement opportunities. We can proudly say that some of the issues mentioned in your review have already been solved and we... More

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Hotel Summarization (Beta)

What travelers say

  • Pool bar(25)
  • Las Dunas(14)
  • Room service(14)
  • Other resorts(10)
  • Main beach(7)
  • Ocean views(6)
  • Very nice(5)
  • Friendly and helpful(3)
  • Great time(3)
  • Jacuzzi tub(3)

Additional Information about Melia Buenavista

Address: Punta Madruguilla, 52500, Cuba
Location: Caribbean > Cuba > Villa Clara Province > Cayo Santa Maria
Price Range (Based on Average Rates): $
Hotel Class:5 star — Melia Buenavista 5*
Number of rooms: 105
Also Known As:
Melia Buenavista Hotel Cayo Santa Maria

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Amenities

Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#1 Luxury Hotel in Cayo Santa Maria #1 Romantic Hotel in Cayo Santa Maria #2 On the Beach Hotel in Cayo Santa Maria #2 Top resorts Hotel in Cayo Santa Maria
Official Description (provided by the hotel)
Located west of Cayo Santa Maria in a privileged ecological environment, and surrounded by beaches and coves. All-Inclusive Five-Star Resort with 104 Junior Suites and Suites, and the Villa "Zaida del Rio". Designed for adults over 18 years. An entire hotel featuring Royal Service. Recommended for couples, weddings, honeymoons and wellness/spa. ... more   less 

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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