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All 9 Cayo Santa Maria hotels

Melia Buenavista

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5.0 of 5 Resort (All-Inclusive)   |   Punta Madruguilla, 52500, Cuba
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  • Reviews (1,357)
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  • Room tips (327)
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Melia Buenavista
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1,357 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (327)
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English first
Burlington, Canada
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We just got back from our vocation and we can not stop talking about wonderful experience we had. From the moment we exit the bus and enter the lobby you start filling special :check in was so fast with friendly receptionist. Next second our butler approaches us with big smile on her face she was so nice and ready to... More

Was this review helpful? Yes 5
Melia B, General Manager at Melia Buenavista, responded to this review

Dear Branka K We have been delighted with your review. It feels really good to acknowledge what your feeling has been in relation to all our facilities, our natural scenery, and our staff performance. We very much appreciate your having taken the time to share your experience to such extent. The rest of the traveler community must have certainly benefited... More

Montreal, Canada
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This resort is truly a gem! We just came back and we already miss this place. With its 3 dreamy beaches - there's something for everyone! The service was superior and all the staff at Melia Buenavista made you feel like you're royalty :-) they are very sweet, hardworking people. Our butler Edel was fantastic and very helpful! The bartenders... More

Was this review helpful? Yes 4
Melia B, General Manager at Melia Buenavista, responded to this review

Dear Vane85 We really appreciate your having taken the time to post this review describing in details all our facilities, services and staff. We feel very proud to acknowledge you show so enthusiastic about vacationing at our premises and we heartily hope this will not be your last visit. We will extent your compliments to our employees, definitely our strongest... More

Montreal, Canada
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The place is very relaxing. It's an adult only place, but this policy is not respected. I saw a child 3-7 years old and some teenagers (15-16 years old). I don't like that, because when an hotel don't respect this, how many child you could find one day in the swimming pool ? The service sometimes is excellent, and sometimes... More

Was this review helpful? Yes 6
Melia B, General Manager at Melia Buenavista, responded to this review

Dear Guest Receive our most respectful greeting from sunny Cuba. We heartily appreciate you honest review. We understand some of our services did not exactly meet your expectations but we thank your giving us the chance to identify these improvement opportunities. We can proudly say that some of the issues mentioned in your review have already been solved and we... More

Newmarket, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

If you are looking for a vacation getaway to relax on an amazing beach and do some serious distressing then this is the resort for you! Within a few very short hours you will find yourself with a choice of 3 amazing beaches at this resort, large modern and trendy rooms. Royal Service that will seriously pamper you and spoil... More

Was this review helpful? Yes 6
Melia B, General Manager at Melia Buenavista, responded to this review

Dear Cheryl Words cannot picture how pleased we have felt at reading your review. It feels indeed rewarding to receive such nice compliments which make evident that all our efforts to achieve our guest’s satisfaction have been worth it. Be sure that we will extend your praising words to all our staff so they too feel motivated to keep on... More

Toronto, Canada
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Its an absolutely gorgeous property. The butler service is very good, please keep in mind that you are in Cuba and food choices are limited. Top notch liquor, top notch fish and chicken. very nice and quite resort for relaxation and to refresh the body and mind. Would recommend this resort.

Was this review helpful? Yes 4
Melia B, General Manager at Melia Buenavista, responded to this review

Dear Naz K Receive most respectful greetings to you from Cayo Santa María. I would like to thank you for this nice review expressing how it felt to stay at our resort and experience our natural environment, service and human warmth. Hoping to see you soon, More

Milton, Canada
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This all adult property is the best I have been to. My Husband and I travelled there in May and should we have the opportunity to travel without kids in the future we will be returning there, no second thoughts necessary. I have absolutely no intention of searching for another property. This resort is small, about 100 rooms, surrounded by... More

Was this review helpful? Yes 4
Melia B, General Manager at Melia Buenavista, responded to this review

Dear Sumadinka Thank you so much for your review. We heartily appreciate your sharing with other travelers your experience at Melia Buenavista and making such positive comments on our services and staff. Feedback from our guests is crucial in the process of orienting our efforts towards excellence so; we will share your review with all our staff so they keep... More

Toronto
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at the Melia Buenavista July 18-25. This was our second time at this resort...first time was January 2013. We returned because of the staff, customer service, ambiance, relaxation, facilties, beaches, rooms and yes the food! We stayed at the Royalton last July and were not impressed... the food was good, but the staff weren't like family, unlike the... More

Was this review helpful? Yes 11
Melia B, General Manager at Melia Buenavista, responded to this review

Dear Botcha Words cannot picture how pleased we have felt at reading your review. It feels indeed rewarding to receive such nice compliments which make evident that all our efforts to achieve our guest’s satisfaction have been worth it. Be sure that we will extend your praising words to all our staff so they too feel motivated to keep on... More

markanddi
Contributor
20 reviews 20 reviews
7 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 4 weeks ago

3/7/14 We arrived at our original hotel (Melia Cayo Santa Maria) and were immediately asked if we wanted to upgrade (free of charge) to the Buenavista. We were a little worried about what had motivated this move but our concerns were unfounded. The Buenavista is a beautiful, couples-only resort, with very special service! Here is a review of our experiences:... More

Was this review helpful? Yes 2
Melia B, General Manager at Melia Buenavista, responded to this review

Dear friends We really appreciate your posting this review describing so lively how it felt to stay at Melia Buenavista. We feel very proud to acknowledge you sound so glad about having spent your holiday at our premises. We have been specially touched by the way you refer to all our employees and your praising their professionalism and human warmth.... More

Toronto, Canada
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 28, 2014

My wife and i just got back from our honeymoon yesterday. I wanted to go out of my way to write a positive review on this resort. The food was amazing, the rooms were cleaner than we were expecting and the staff was top notch. If you are looking for a quiet vacation with friendly and fun people this is... More

Was this review helpful? Yes 3
Melia B, General Manager at Melia Buenavista, responded to this review

Dear friend from Toronto Canada We very much appreciate your synthetic and well focused characterization of our touristic product after celebrating your honeymoon; it is a perfect occasion to visit our 18+ resort. I believe that your review may certainly help other travelers while choosing a destination that would really suit their needs and expectations. Your nice praising comments constitute... More

Peterborough, Canada
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 27, 2014

My wife and I stayed at the Buenavista in Cayo Santa Maria for two weeks in May, without a doubt, our best vacation ever. We had done a little research beforehand, so we weren’t surprised by the hour plus trip to the hotel. Scenery along the way was beautiful and the guide was very knowledgeable. Our butler met us in... More

Was this review helpful? Yes 6
Melia B, General Manager at Melia Buenavista, responded to this review

Dear Jim and Alison We really appreciate your having taken the time to post this review describing in details all our facilities, services and staff. We feel very proud to acknowledge you show so enthusiastic about vacationing at our premises and we heartily hope this will not be your last visit. We will extent your compliments to our employees, definitely... More

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Hotel Summarization (Beta)

What travelers say

  • Pool bar(25)
  • Room service(14)
  • Las Dunas(14)
  • Other resorts(10)
  • Main beach(7)
  • Ocean views(6)
  • Very nice(5)
  • Friendly and helpful(3)
  • Jacuzzi tub(3)
  • Great time(3)

Additional Information about Melia Buenavista

Address: Punta Madruguilla, 52500, Cuba
Location: Caribbean > Cuba > Villa Clara Province > Cayo Santa Maria
Price Range (Based on Average Rates): $
Hotel Class:5 star — Melia Buenavista 5*
Also Known As:
Melia Buenavista Hotel Cayo Santa Maria

2,709 photos of this hotel

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Amenities

Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#1 Romantic Hotel in Cayo Santa Maria #1 Luxury Hotel in Cayo Santa Maria #2 On the Beach Hotel in Cayo Santa Maria #2 Top resorts Hotel in Cayo Santa Maria
Hotel Class
Official Description (provided by the hotel)
Located west of Cayo Santa Maria in a privileged ecological environment, and surrounded by beaches and coves. All-Inclusive Five-Star Resort with 104 Junior Suites and Suites, and the Villa "Zaida del Rio". Designed for adults over 18 years. An entire hotel featuring Royal Service. Recommended for couples, weddings, honeymoons and wellness/spa. ... more   less 
Number of rooms
105

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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