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Gaviota La Estrella

52610 , Cuba (Formerly Husa Cayo Santa Maria Beach)
Gaviota La Estrella
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1,034 reviews from our community

Traveler rating
    196
    388
    215
    128
    107
See reviews for
379
338
58
5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (336)
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    (335)
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Niagara, Ontario, Canada
1 review
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed January 11, 2015

This hotel has recently changed to the Starfish in December 2014, and is experiencing serious disorganization, staffing and service problems. We travelled from Jan. 2 - 9, 2015, and met up with family in which we had a wonderful time together. The hotels issues can be easily resolved, and were improving towards the end of our trip, but at our... More 

Was this review helpful? Yes 21
Toronto, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed January 10, 2015

Hotel From Hell !!! Avoid this hotel at any cost, even $200 tax in all inclusive. No cheap ammount of money, no beautiful crystal clear caribbean waters, will fix the emotional tormentation that you will receive at this hotel. Stay away, pleople. This is official: The Worst Hotel in Cuba !!!

Was this review helpful? Yes 22
Montreal, Quebec
2 reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed January 7, 2015

Gaviota La Estrella is now The Starfish Cayo Santa Maria. We just spent 2 weeks (Xmas and New Year) at this resort. The hotel is very large and divided into 2 sections each with its own pool. Some areas are still not ready to receive guests. We stayed at the Starfish section, which is the right side of the resort.... More 

Was this review helpful? Yes 18
PEMBROKE
Reviewer
5 reviews 5 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed January 7, 2015

Stayed here in Feb 2014, was a good place for vacation, flea market next door, good drinks, clean areas, Food was decent , above average for Cuba. No concerns , had a good time. There was a flea market within walking distance, there was the best pina coladas there.

Was this review helpful? Yes 8
Kitchener, Canada
2 reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed January 5, 2015

I don’t usually write reviews but my experience here was so stressful and future travellers must be warned. The toilets here almost never work, sometimes because the resort can lose running water for days but mostly because they are not good quality. The snack bar smells like sewage because sewers are located just beside it and for some reason stink... More 

Was this review helpful? Yes 9
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed January 3, 2015

Fantastic beach & weather. The rest is very poor. No on site management or security, as the resort was apparently purchased by "Starfish" and is currently recruiting all new staff. Bad food selection, no signage anywhere telling you where/when anything is - making it difficult to make any plans. The enormous resort is very badly lit at night, making it... More 

Was this review helpful? Yes 13
Ottawa, Canada
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed December 13, 2014

Beach: in a nut shell, was excellent, white sand, clear water without debis on the bottom, no drop offs whatsoever. Only negative is that snorkelling is uneventful if this is what you are looking for to be part of your vacation adventure. We were able to lure fish in towards us by feeding them bread from the buffet. There's a... More 

Was this review helpful? Yes 29
Toronto, Canada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed November 19, 2014

Great atmosphere, found the staff to be lovely and quite helpful. I never felt like I had a dollars sign on my forehead and the beach was spectacular. Probably one of the best beaches I have seen. The best food for me was the burgers by the beach bar... and if they run out of napkins and plates... go with... More 

Was this review helpful? Yes 23
Toronto, Canada
Reviewer
4 reviews 4 reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed November 11, 2014

I have stayed in Husa (New Years 2013 and 2 weeks January 2014). I can't ever understand why Husa (former Barceló ) now Gaviota has such a bad reviews and very low rating. Food - I was never hungry and plenty to choose from. However what is amazing to me may not be good enough for you. If you fancy... More 

Was this review helpful? Yes 29
Beaumont, Alberta, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed November 9, 2014 via mobile

This was our second trip to Cuba. Our first was to Cayo Coco which we loved. First I would warn anyone thinking of going to Cayo Santa Maria that you are looking at an hour and a half to 2 hour bus ride from the airport to the resort. The bus was air conditioned and fairly nice, it just seemed... More 

Was this review helpful? Yes 20
Hotel Review Summarization

What travelers say

  • Very good(9)
  • Lobby bar(6)
  • Great time(5)
  • Bus rides(4)
  • Ocean views(4)
  • White sand(3)
  • Pool area(3)
Questions? Get answers from hotel staff and past guests. Ask a question

1,933 photos of this hotel

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