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BEST WESTERN PLUS The Inn at St. Albert

3.5 of 5 460 Street Albert Trail, St. Albert, Alberta T8N 5J9, Canada
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Certificate of Excellence 2014
BEST WESTERN PLUS The Inn at St. Albert
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BEST WESTERN PLUS The Inn at St. Albert
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184 reviews from our community

Traveler rating
    113
    52
    11
    4
    4
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81
26
7
55
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Surrey
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Clean facilities, friendly staff. Great complementary breakfast, except for the weak coffee. Great location near shopping and a Cosco just down the street with the cheapest gas in Edmonton. Would definitely recommend this hotel to other trailers.

Review collected in partnership with Best Western

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Toronto, Canada
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

On site guest laundry with supplies available at the front desk. Good breakfast with toast, yogurt, eggs, sausage muffins, waffles. It might be nice to have some fresh fruit but otherwise it was a fine. Clean rooms equipped with fridges and microwave. Also there's a Tim Hortons / Wendys right next door. I was there for 4 nights for business... More 

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Unity, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

I was there for a business trip, and stayed 8 nights, it was a convenient location, and very easy to get to and from. Upon check-in the staff was incredibly friendly and helpful. I needed paper copies made for a presentation, and they made them free of charge. They provided me with toiletries.. I forgot my toothpaste! The cleaning staff... More 

Review collected in partnership with Best Western

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calgary, Canada
1 review
5 of 5 stars Reviewed 4 weeks ago

Always love staying here with the kids! Great hotel but can be busy if there are alot of kids. Buffet breakfast could use a few better quality items. Overall we will stay here again. Close to everything in St Albert and easy access. Tim Hortons a few feet away is a plus.

Review collected in partnership with Best Western

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Grande Prairie, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here once a year for past 3-4 years for figure skating competition. Organizers use as one choice hotel. This trip only self and 8 yr. old daughter. 2 queen bed but a king would have suffice. Very comfortable bed - not too hard not too soft. 4 pillows each and these were also helped to feel sleeping on a... More 

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FORT MCMURRAY, Canada
1 review
5 of 5 stars Reviewed November 10, 2014

I would stay there again, Bill is the manager and he was very caring and provided great service! Guess service were really nice and there is one great girl I cant remember her name she was there mostly at night, I was disapointed about a small issue and she went and even wrote a letter to apologize! what a way... More 

Review collected in partnership with Best Western

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Bill E, General Manager at BEST WESTERN PLUS The Inn at St. Albert, responded to this review

Hi Eliana R, Thank you for taking the time to write a review about your recent stay with us. I really appreciate the comments regarding the service that you received. even more than that, I am happy that even though you did have a customer service issue, that we were able to resolve the situation and exceed your expectations. Eliana,... More 

Langdon, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed November 5, 2014

This hotel has everything you need to make your stay enjoyable. Rooms are big and the bedding is very comfortable. Great hot breakfast and also a pool and fitness centre. Staff is very helpful. Sorry to hear that they are no longer pet friendly.

Review collected in partnership with Best Western

Was this review helpful? Yes
Bill E, General Manager at BEST WESTERN PLUS The Inn at St. Albert, responded to this review

Hello Andrea, I just wanted to respond and say 'Thank You' for taking the time to review your most recent stay with us. On behalf of the whole team here at the Best Western PLUS, the Inn at St. Albert, we are very happy that we were able to meet and exceed your expectations. I hope that if your travels... More 

Slave Lake, Canada
1 review
5 of 5 stars Reviewed November 4, 2014

Excellent Service, and Great atmosphere would recommend this Hotel to a friend or family member anytime, in fact we already have! the aslt water pool was really great. When we came in they saw that we had our little girl, and they provided her with a small goodie bag, and snacks. Very thoughtful.

Review collected in partnership with Best Western

Was this review helpful? Yes
Bill E, General Manager at BEST WESTERN PLUS The Inn at St. Albert, responded to this review

Hello Josh B, Thank you for taking the time to write a review of your recent stay with us. We are all very happy that you enjoyed your stay, and that your daughter enjoyed the goodie bag. The highest compliment that we can receive is our guests recommendations to their family, friends and colleagues. Thank you for giving us yours,... More 

Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed November 3, 2014

We arrived at this location around 10:30 PM and when we got there we very excited as the building is gorgeous. That's where the compliments stop. We stood at the front desk waiting to check in for 17 minutes with no staff member to be found. Finally when he did come out of the back he was very disheveled in... More 

Was this review helpful? Yes
Bill E, General Manager at BEST WESTERN PLUS The Inn at St. Albert, responded to this review

Hello, Thank you for taking the time to review your recent experience with us at the Best Western PLUS, the Inn at St. Albert. I would like to apologize for the experience that you had. We always strive to exceed our guests expectations, and in this situation, we missed the mark. If I had experienced what you did, I would... More 

2 reviews
2 of 5 stars Reviewed October 19, 2014

Although this property is newer and has a nice decor compared to some other BW properties, I would not recommend staying at this location. I stayed three days for business and had personal belongings missing from my room. I had talked to the front counter staff in person and the property manager via email, and there has been no resolution.... More 

Was this review helpful? Yes
gmbwsa, General Manager at BEST WESTERN PLUS The Inn at St. Albert, responded to this review

Hello Jayes T, Thank you for taking the time to bring your concerns to our attention. As it turns out, after our telephone conversation yesterday, we did find the phone charger in the lost and found. Unfortunately it had been misfiled. However, it is exactly as described during our email exchange and subsequent phone conversation, and I am confident it... More 

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Additional Information about BEST WESTERN PLUS The Inn at St. Albert

Address: 460 Street Albert Trail, St. Albert, Alberta T8N 5J9, Canada
Phone Number:
Location: Canada > Alberta > St. Albert
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — BEST WESTERN PLUS The Inn at St. Albert 3.5*
Number of rooms: 90
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BEST WESTERN PLUS The Inn At St. Albert Alberta

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