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BEST WESTERN PLUS The Inn at St. Albert

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460 Street Albert Trail, St. Albert, Alberta T8N 5J9, Canada
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BEST WESTERN PLUS The Inn at St. Albert
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BEST WESTERN PLUS The Inn at St. Albert
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224 reviews from our community

Traveler rating
    137
    65
    11
    4
    7
See reviews for
98
31
10
68
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • Any
English first
  • All months
    (224)
  • Mar-May only
    (66)
  • Jun-Aug only
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Regina, Saskatchewan, Canada
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

I have just returned from this nicely appointed hotel and I can say without a doubt it was a pleasure to stay here while in business. The staff are very friendly and knowledgable. The staff left a hand written note welcoming me upon check in. On my first nights sleep they had noticed my preference regarding the sheets and comforter... More 

Was this review helpful? Yes
Tyson G, General Manager at BEST WESTERN PLUS The Inn at St. Albert, responded to this review

Dear Arnold B, Thank you for being our guest and for taking the time to share your experience on TripAdvisor! We all really enjoyed reading your review and sincerely appreciate your wonderful comments. My team and I work hard to surpass our guests' expectations by showing we care and it is extremely rewarding to learn we have earned your loyalty.... More 

Calgary, Canada
Contributor
13 reviews 13 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very comfortable stay for the weekend with the family in a small suite with separate bedroom that was quite roomy. Comfy beds and pillows and pool area with hot tub was clean and well appointed. Nice morning comp breakfasts and fresh baked cookies at check in. The only downside was having my email hacked while being on their WIFI -... More 

Was this review helpful? Yes 1
Tyson G, General Manager at BEST WESTERN PLUS The Inn at St. Albert, responded to this review

Dear Kelly K, Thank you for your review on TripAdvisor and for being our guest while you visited St. Albert. My team and I are happy to learn you and your family were comfortable and had enough space to relax in our Family Suite. It's always great to have your own space even while away from home. Your positive comments... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My daughter and I had a wonderful experience at this hotel! The front desk staff were friendly and helpful and the room service was excellent. Our suite was lovely with a jacuzzi tub, massage chair and fire place. The beds were comfortable and very inviting after a long day of driving. I definitely plan to stay here again next time... More 

Was this review helpful? Yes 1
Tyson G, General Manager at BEST WESTERN PLUS The Inn at St. Albert, responded to this review

Dear Natasha B, Thank you so much for being our guest and for taking the time to share a review on TripAdvisor. We appreciate all your positive feedback and are happy to hear you enjoyed your stay. The Whirlpool Suite is one of my favorite rooms in the hotel and it must have been especially nice to relax in front... More 

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is nice. The staff is friendly and accommodating. It's quiet and clean. The rooms are spacious and we'll appointed. Breakfast was good, lots of choice of both hot and cold items. The breakfast area itself is spacious and comfy. The pool area and hot tub is good. It is well situated close to restraints and shopping:) we were... More 

Was this review helpful? Yes
Tyson G, General Manager at BEST WESTERN PLUS The Inn at St. Albert, responded to this review

Dear Lindsey H, Thank you for your great review on TripAdvisor. We were very happy to have had you and your family stay with us. As a senior reviewer, your comments about our team, breakfast, and the hotel are sincerely appreciated. I smiled learning your son loved our water wall as it continues to be a memorizing feature for visiting... More 

2 reviews
5 of 5 stars Reviewed 4 weeks ago

This hotel is always so well maintained and clean. The hallways are quiet. The rooms are a nice size and easy to move around in and are always clean. My family looks forward to sleeping on the Best Western beds and their pillows. The staff is very professional but still friendly and personable and helpful. Always a great stay and... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Tyson G, General Manager at BEST WESTERN PLUS The Inn at St. Albert, responded to this review

Dear 541shirleyc, Thank you for your great review on TripAdvisor. My team and I work very hard to surpass our guests expectations and it is very rewarding for us to read that you continue to have a great stay at our hotel. Also, I'm happy you enjoy our beds and pillows and if you are interested in bringing your great... More 

Camrose, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

Keep up the great work. Clean, comfortable and caring - thanks again for a nice stay - I will be back. After arriving from a long travel day, it was a pleasant surprise to arrive at this well-appointed, clean and friendly hotel. Fitness centre was also stocked with bottled water - a nice touch. Thanks!

Review collected in partnership with Best Western

Was this review helpful? Yes
Tyson G, General Manager at BEST WESTERN PLUS The Inn at St. Albert, responded to this review

Dear Dan M, Thank you for taking the time to write a review on TripAdvisor! I love the title of your review as it confirms you stay with people who care when you stay at Best Western. My team and I are grateful to learn you had a comfortable stay with us after a long day of travel. We look... More 

Calgary, Canada
Contributor
18 reviews 18 reviews
18 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 18, 2015

This is a great location for me as I do a lot of business in or around St. Albert. The rooms are very clean and the staff very professional and courteous as well as being friendly. Breakfast has a good selection and have always found the hotel to be quite busy. Have booked another visit in two weeks.

Review collected in partnership with Best Western

Was this review helpful? Yes
Tyson G, General Manager at BEST WESTERN PLUS The Inn at St. Albert, responded to this review

Dear Larry G, Thank you very much for your great comments and for taking the time to share your experience on TripAdvisor. My team and I we're very proud reading your review and to learn we have earned your loyalty as we work very hard each day to surpass our guests' expectations. We all look forward to welcoming you back... More 

Alberta
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed April 12, 2015

The value and service was excellent. Check in was fast and the front desk clerk changed our room location so we were close to the families staying at this hotel. The breakfast variety was great & the kids loved the make your own waffles. It would have been nice to have a bigger pool area, as it got quite busy... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Tyson G, General Manager at BEST WESTERN PLUS The Inn at St. Albert, responded to this review

Dear cdnemsguy, Thank you very much for your great review on TripAdvisor. I'm really excited to read you and your family had such an excellent visit to St. Albert and that our made to order waffles and salt water pool was a hit! My team and I can't wait to welcome you and your family again to our hotel this... More 

Calgary, Canada
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 3, 2015

We enjoyed our stay at the St.Albert Best Western. The staff were extremely friendly, and when a snowstorm persuaded us to stay an extra night, there was absolutely no problem with extending our booking. The hotel was clean and comfortable, and the complementary breakfast was generous and plentiful. I would recommend this establishment for any family or business occasion.

Was this review helpful? Yes
Tyson G, General Manager at BEST WESTERN PLUS The Inn at St. Albert, responded to this review

Hi Martin W, Thank you for taking the time to write a review on TripAdvisor. The weather can be unpredictable this time of year, but I'm glad we're able to have you stay with us for another night! Your comments about our cleanliness, breakfast, and our team are very appreciated as my team and I work very hard to ensure... More 

2 reviews
5 of 5 stars Reviewed April 2, 2015

Spent a few days in Edmonton with my mother,sister and two nieces. We stayed at the Best Western Plus in St.Albert and I can honestly say that it wasn't one of the best hotels I've said in , it was THE best hotel we've ever had the pleasure of staying in. Not only were the rooms extremely clean and the... More 

Was this review helpful? Yes
Tyson G, General Manager at BEST WESTERN PLUS The Inn at St. Albert, responded to this review

Dear Sweetastravels, Thank you for writing such a raving review on TripAdvisor! My team and I we're ecstatic to read your review and to learn your girls weekend was such a success. Thank you for recognizing Elysia by name. I know she will be very excited and proud to see your comments. We can't wait to welcome you and your... More 

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