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BEST WESTERN PLUS The Inn at St. Albert

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460 Street Albert Trail, St. Albert, Alberta T8N 5J9, Canada
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BEST WESTERN PLUS The Inn at St. Albert
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BEST WESTERN PLUS The Inn at St. Albert
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247 Reviews from our TripAdvisor Community

Traveler rating
    144
    78
    13
    4
    8
See reviews for
106
34
10
78
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
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    (247)
  • Mar-May only
    (66)
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Sparks, Nevada
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

For many years, Best Western has been my hotel of choice. However, this trip to the Best Western Plus Inn at St Albert, Alberta was a major disappointment. The night shift clerk messed up our reservation. The day shift supervisor Jarrod did fix this for us the next morning. The housekeeping supervisor doesn't seem to check that her staff is... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Manitoba, Canada
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The front counter staff were very friendly and helpful. They were very accomodating offering to order cabs and explaining the surroundings. There is a Tim Horton's immediatly next door and a Wendy's for a quick bite.

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Huntsville, Alabama
Level Contributor
504 reviews
334 hotel reviews
common_n_hotel_reviews_1bd8 252 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The evening receptionist was very engaging and friendly. They had a variety of Otis Spunkmeyer cookies that are set out around 1630. Some days they go quickly and are not replaced once gone. The lobby is roomy and welcoming and has nice lounge seating. There is a 5 and 10KM walk that starts from the hotel. If you enjoy walking... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Total crap. Nothing works. No air conditioning. No elevator. Breakfast was terrible. The room was NOT CLEAN. And the staff were unhelpful and incompetent. Will never be back. Hope you beware! There was dry pee on our toilet seat.... Ewwww

Was this review helpful? Yes 1
Saskatoon, SK
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a reasonably new hotel centrally located in the city of St. Albert and close to the north and west ends of Edmonton. The room was very clean with good amenities. The bathroom was average size but only had a walk-in shower so if you need a bathtub you need to check if any of their rooms have that... More 

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Calgary, AB
Level Contributor
44 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 1 week ago

This appears to be a fairly new hotel, very clean. Checkin was quick and efficient. Spacious room with average size bathroom, the bed was comfortable, linens clean and plenty of towels. Free breakfast included french toast, waffle maker, hard boiled eggs, back bacon, cereal, yogurt, fruit, just a good selection to please everyone. We would definitely stay here again.

Was this review helpful? Yes 1
Tyson G, General Manager at BEST WESTERN PLUS The Inn at St. Albert, responded to this review

Dear CanadianCalgary_AB, Thank you very much for the great review on TripAdvisor! My team and I are very proud of our hotel and work very hard each day to maintain the property so it is very rewarding to read your comment about our hotel is still like new. We will be celebrating our 5th birthday in August this year and... More 

Kingston, Canada
1 review
4 of 5 stars Reviewed 1 week ago

Very helpful front counter staff. Great clean room and convenient location for our stay in Edmonton area. I would recommend this hotel to anyone travelling through the Edmonton area especially for those with business at the nearby Edmonton Garrison.

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Tyson G, General Manager at BEST WESTERN PLUS The Inn at St. Albert, responded to this review

Dear John S, Thank you for being our guest and for taking the time to write a review on TripAdvisor. My team and I enjoyed reading your review and we're excited to read you had such a positive experience. We always enjoy welcoming guests of the Edmonton Garrison as we are one of the closest hotels. We hope you will... More 

2 reviews
4 of 5 stars Reviewed 2 weeks ago

This hotel is well located. It is very clean, comfortable, and close to amenities. The staff are friendly and helpful. Breakfast is included and it is a hot breakfast, although it is just average. I would recommend this hotel to my friends.

Review collected in partnership with Best Western

Was this review helpful? Yes
Tyson G, General Manager at BEST WESTERN PLUS The Inn at St. Albert, responded to this review

Dear charlesp467, Thank you for the great review on TripAdvisor. My team is very active on TripAdvisor and was excited to read your review and learn you're recommending our hotel to your friends. The "Three C's" in your review title is rewarding to see. Our breakfast continues to wow many guests, but we always look to be innovative and improve... More 

Ottawa, Canada
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed for two separate nights, as part of a trip to visit family nearby. There is a lot to like about this hotel. The location is central for St. Albert, though of course quite far from downtown Edmonton. Loads of restaurants and shopping nearby. Pleasant lobby and friendly helpful front desk staff. T-shaped pool bigger than average - 2 or... More 

Was this review helpful? Yes 1
Tyson G, General Manager at BEST WESTERN PLUS The Inn at St. Albert, responded to this review

Dear Al_from_Ottawa, Thank you for being our guest and for taking the time, care, and detail to write a review on TripAdvisor. As a Senior Contributor on TripAdvisor, your great comments are appreciated by my entire team. We are very glad that you enjoyed your stay with us and were able to stay in an upgraded room your second night.... More 

1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

Everything was great, friendly and quick staff, they graciously extended the pool hours for the teams with late games, breakfast was really good, rooms were very clean, mattresses could have been better quality, but the nice pillows helped. Wished the movie rentals had a better selection for kids.

Was this review helpful? Yes
Tyson G, General Manager at BEST WESTERN PLUS The Inn at St. Albert, responded to this review

Dear Mel001021, Thank you for the great review on TripAdvisor. I am happy your team was able to enjoy our salt water pool after a long day of traveling and games. Our pool is a must stop when staying with us! We appreciate all your positive feedback and are happy to hear you enjoyed our pillows and breakfast. We look... More 

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