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BEST WESTERN PLUS The Inn at St. Albert

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460 Street Albert Trail, St. Albert, Alberta T8N 5J9, Canada
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BEST WESTERN PLUS The Inn at St. Albert
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258 Reviews from our TripAdvisor Community

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Traveler rating
    150
    80
    16
    5
    7
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111
36
10
81
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • Any
English first
  • All months
    (258)
  • Mar-May only
    (66)
  • Jun-Aug only
    (104)
  • Sep-Nov only
    (39)
  • Dec-Feb only
    (49)
All months
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

The property itself was very nice but the lack of luggage carts and the difficulty finding front desk staff actually at the desk marred the experience. The rooms themselves were well appointed however with Best Western's usual detail to comfortable beds.

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Calgary, Canada
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I stay here quite often and have yet to be less than very satisfied with all aspects within this Best Western. We had a special request of an early check in and the reception folks didn't blink an eye to accommodate us.

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winnipeg, Canada
1 review
5 of 5 stars Reviewed 3 days ago NEW

The overall experience that we had at the WESTERN plus was far superior and exceeded our expectation.This hotel comes highly recommended in every conceivable way.I give the Western Plus a 5 plus rating.

Review collected in partnership with Best Western

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Del Mar, California
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is a very new, well kept property with nice rooms and a friendly and helpful staff located in a convenient sections of St. Albert. The breakfast has a large variety of items and all are good. The hotel sits perpendicular to the street and has less noise in every room.

Review collected in partnership with Best Western

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Saskatoon
Level Contributor
3 reviews
5 of 5 stars Reviewed 5 days ago NEW

I have spent well over 100 nights in this specific hotel in the past year. Obviously I am more than satisfied, or I would have stayed somewhere else The hotel is always clean, the people are always friendly and helpful, the beds are comfortable. It is close to a variety of decent restaurants, so lots of choices without a long... More 

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Calgary, Canada
1 review
2 of 5 stars Reviewed 6 days ago NEW

check in posted as 4pm, did not get my room until almost 5pm. sat in lobby waiting for almost 1.5 hours. Nothing was offered to us except sorry for the wait. Found stains on the flat sheet and on mattress on side of bed, sink in washroom plugged and floaties would wash up into sink when water was run, took... More 

Review collected in partnership with Best Western

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1 review
4 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel because the organizers of the wedding we were attending had recommended it. Although we were assigned a handicapped room (and we were not handicapped), it was a pleasant room. The staff at the hotel were very friendly and helpful, especially the front desk young lady. She was delightful. There were a lot of choices provided... More 

Review collected in partnership with Best Western

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Tyson G, General Manager at BEST WESTERN PLUS The Inn at St. Albert, responded to this review

Dear LeighPen, Thank you for taking the time to write a review on TripAdvisor and for such great comments about our hotel, breakfast, and our team. My team and I were happy to host you and your family for such a special occasion. We hope you will come back and see us again soon! With CARE, Tyson Ghostkeeper General Manager More 

Qualicum Beach
Level Contributor
60 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I booked on line via web site, room description indicated larger suite with whirlpool. Check in was exemplary from Jarod & Eileen but when I entered my room was very dissapointing. Not a suite but just a small room & strangly a whirlpool tub next to the king bed. I have never ever seen anything like it, cramped & over... More 

Was this review helpful? Yes 1
Tyson G, General Manager at BEST WESTERN PLUS The Inn at St. Albert, responded to this review

Hi Redrooster52, Thank you for being our guest and for your great comments about Jarred and Eileen. Jarred and Eileen are both valued members of our team and were both happy to learn they had such a positive impact on your stay. I'm also glad you enjoyed our breakfast wraps and our King Executive Suite and I hope you're able... More 

Innisfail, Canada
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Could not have asked for a better stay. Room was wonderful with separate entertainment area. Forgot my toothpaste and was given free at front desk. There was a display of other free toiletries available and was asked if I needed anything else. Breakfast had a good variety and was fresh. Swimming pool and fitness center were very nice and clean.... More 

Was this review helpful? Yes 1
Tyson G, General Manager at BEST WESTERN PLUS The Inn at St. Albert, responded to this review

Hi finnalywarm, Thank you for taking the time to write such a great review on TripAdvisor. My team and I enjoyed reading your review and we're all very happy to learn we have earned your loyalty. We look forward to welcoming you back soon. With CARE, Tyson Ghostkeeper General Manager More 

Calgary, Canada
2 reviews
4 of 5 stars Reviewed 2 weeks ago

This hotel is clean and the staff are friendly. The elevator is exceptionally slow, so take the stairs. The breakfast is the usual fare, with really bad sausages but nice waffles and boiled eggs. Hot water for tea is not very hot. My TV kept switching channels when I didn't touch the remote for 10 minutes. The staff were nice... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Tyson G, General Manager at BEST WESTERN PLUS The Inn at St. Albert, responded to this review

Hi Teela S, Thank you for being our guest and for writing a review on TripAdvisor. We sincerely appreciate your nice comments about our team, breakfast, and cleanliness. We recently updated our in-room system which has resolved the channel switching. We sincerely appreciate you bringing this to our attention so we had the opportunity to make it right. We hope... More 

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