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St Albert Inn and Suites

Hotel website
156 St Albert Road, St. Albert, Alberta T8N 0P5, Canada
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St Albert Inn and Suites
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St Albert Inn and Suites
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55 reviews from our community

Traveler rating
    18
    13
    13
    10
    1
See reviews for
17
4
4
18
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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St. Albert
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

We stayed at the hotel around times. But my last stay was awesome. The food was great, hotel room was cleanest I have seen and the hotel has everything you need. it even has laundry facilities with a great pub at the back. Super friendly staff. Best I have seen.

Was this review helpful? Yes
Michael M, General Manager at St Albert Inn and Suites, responded to this review

Thank you for your positive review! We are lucky to have some of the best cleaning staff in the province, who have won the Good Housekeeping award many times including for 2015. I am also glad you were able to take advantage of the hotel’s many amenities including our pub which was renovated not that long ago. We look forward... More 

Winchester, Tennessee
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

I've been forced to stay here many times because of company policy. The rooms are OK, but their internet sucks. It is slow, and if you try to download updates, it shuts your internet off. I would never stay here by choice, the only reason it gets a rating of 2 is because the rooms are clean and the beds... More 

Was this review helpful? Yes
Michael M, General Manager at St Albert Inn and Suites, responded to this review

I am sorry to hear you were having such poor wireless service on your previous stays. With our wireless internet being available to anyone in the hotel with a wireless device I am sure you can imagine how quickly our bandwidth would slow down if we allowed our guests to download large files or use file sharing software such as... More 

St. Albert, Canada
1 review
5 of 5 stars Reviewed 1 week ago

I'm in a business group that meets here weekly. The staff always has the room ready before we arrive. Our meals are fresh and varied, and whenever we have a special need it is taken care of immediately. The location is convenient, being in the central corridor in town and there is ample parking.

Was this review helpful? Yes
Michael M, General Manager at St Albert Inn and Suites, responded to this review

I am pleased you have been having a positive experience with us during your weekly business meetings. We have a great banquet staff that go out of their way to make sure our meeting rooms are set and ready to go in plenty of time. I am also pleased you have been enjoying your meals; our kitchen staff take great... More 

Edmonton, Canada
Contributor
20 reviews 20 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Friendly, quick check in...room was clean with comfortable beds but on the small side. Television has 250+ channels of which only about 25 are available...the pool was fun with a real twisty water slide but the hot tub was not really that hot...probably for safety / economy - pool area is stocked with plenty of towels. Nice Work-out area. Complimentary... More 

Was this review helpful? Yes
Michael M, Manager at St Albert Inn and Suites, responded to this review

“Thank you so much for your review. I appreciate the positive comments. Our beds get a lot of compliments from our guests and the waterslide does seem to be a hit with families. It sounds like your children had a great time using it. I’m sorry that the whirlpool tub wasn’t that hot. It is regulated to be a certain... More 

St. Albert, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 13, 2015

My first experience with St Albert Inn was while my husband, children and I were on a house hunting trip from Halifax. We had booked into another hotel but when we arrived it was less than satisfactory so we decided to leave. We called St Albert Inn and booked a room for 9 days. When we arrived the Owner was... More 

Was this review helpful? Yes 1
Michael M, General Manager at St Albert Inn and Suites, responded to this review

Thank you for your kind words. I am pleased that you had such a positive stay with us and that your function went smoothly. Andrew as with many of my other staff have been with the hotel for many years, their enthusiasm for their jobs really shows and their willingness to go that extra mile for our guests really helps... More 

Calgary, Canada
Top Contributor
63 reviews 63 reviews
27 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed March 7, 2015

We stayed at this hotel last weekend and found it to be very pleasant. The staff were helpful and our room was delightful. The hotel offers free breakfast coffee and muffins or 20% off their very impressive brunch. The only complaint I have is that it is difficult to find a parking spot.

Was this review helpful? Yes 3
Michael M, Manager at St Albert Inn and Suites, responded to this review

Thank you so much for your positive review! I am glad your stay was an enjoyable one. I am sorry to hear you could not find parking easily. We do offer quite a few more parking spaces in the back of our hotel. I do apologize if you were not notified of this during check in. Thanks again for your... More 

Calgary, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 27, 2015

Today I experienced what can only be summed up as outstanding customer service from the staff at the St. Albert Inn. To say that they went above and beyond would be an understatement. I sincerely encourage people visiting St. Albert to stay here- you will feel very much and home. Excellent hotel- awesome staff- amazing service! Two thumbs up!

Was this review helpful? Yes 2
Michael M, General Manager at St Albert Inn and Suites, responded to this review

“Thank you so much for your kind comments and for taking the time to share them with us. I’m happy to hear that the service you received was more than you expected. We always strive to go above and beyond for all our guests so their stay will bring them back. All the best to you and we look forward... More 

Niagara Falls, Canada
Senior Contributor
45 reviews 45 reviews
12 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed February 3, 2015 via mobile

I have stayed here a few times. ..the housekeeping is lacking BUT they always rectify issues in a timely fashion. The staff both at the desk and restaurant were great and very accommodating. The meals were reasonable and big portions i often juat ate at the hotel after a long day of work i was gauranteed a friendly face and... More 

Was this review helpful? Yes 3
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 1, 2015

This hotel is fire. Amazingly friendly staff, Devin gave me free ranch and brought me a microwave. I'd 12/10 recommend this amazing hotel. Must stay here. You will get fire service from some fire people.

Was this review helpful? Yes 3
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 1, 2015

Brought us a microwave and ranch to our room So damn fire Staff had me Feelin some typa way Mad respect for these staff. This hotel is where it's at. Fire room service and restaurant. 12/10 all around. If I could give 10 stars I would. Weird brown stuff in the tub tho. Idk bout that

Was this review helpful? Yes 2
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