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All 2 Mbale hotels

Mount Elgon Hotel

30 Masaba Road, Mbale, Uganda
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Mount Elgon Hotel
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Ranked #1 of 2 hotels in Mbale
A recent review
5 of 5 stars reviewed 2 weeks ago
honzad88 Bangkok, Thailand
  • Overview
  • Reviews (42)
  • Photos (15)
  • Amenities
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  • Room tips (8)
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42 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Bangkok, Thailand
13 reviews 13 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The peace and tranquillity with beautiful views over the hills make this a special place. The staff were also exceptionally friendly and the room was basic but clean and comfortable. The food is reasonable and the two bars were a good place to unwind. I would definitely stay here again.

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 17, 2014

Very few place in top hotels will give you the same feeling as these folks. the most heartwarming customer service i have received in the service industry in Uganda. always happy, jolly, engaging and caring. professional too. the ambiance is nice. the rooms are clean. the spa too is good as well as the food. and the staff are aces... More

Was this review helpful? Yes 1
Sydney, Australia
Top Contributor
51 reviews 51 reviews
26 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed May 15, 2014 via mobile

I stayed four nights over a period of about a week and was overjoyed to get back to the relaxed and friendly environment of the Mont Elgon Hotel. Rooms were good, food generally good and the staff were very friendly and always helpful, especially the lovelye Eseri and Rachel. Hilly recommended.

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Eastbourne, England
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 7, 2014

Visiting mount elgon hotel was one if the best things on my trip. As a large group for dinner we had our own outdoor cabin with a wonderfull buffet and bar of every drink you could imagine. We were really looked after. During the day i loved the spa and pool and enjoyed the cocktails! Evening time the bar was... More

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Cardiff, Wales
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed January 15, 2014

This is the best place to stay in Mbale. I stayed for 4 nights with a large group. The hotel, whilst not as flash as the Protea is well looked after with attentive friendly staff. Service is slow but predictable and whilst there were unwanted bands playing on too many of our evenings, it is a relatively calm and peaceful... More

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Roanoke , VA
Top Contributor
53 reviews 53 reviews
16 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed September 16, 2013

We were a large group staying a nearby Guest House for several weeks. So we went and 'splurged" on a great night out at this stunning property. The bar down by the pool was the perfect sunset setting as we enjoyed drinks, playing pool and having a great time. Later the dinner was perfect as most of us ordered pizza.... More

Was this review helpful? Yes 1
Senior Contributor
41 reviews 41 reviews
19 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed September 1, 2013

I have stayed in this hotel a number of times. Considering other hotels on offer in Mbale, this is by far the best. The front desk service is good (people are super friendly). The food is OK. I heard that the massages are good. The rooms are nice. Internet is fast. Could be better though if: the gym was actually... More

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Kampala, Uganda
2 reviews
3 of 5 stars Reviewed August 18, 2013 via mobile

They raised the rates without increasing experience. Showers are small. Food is pricey and dull. Breakfast could be better but they never have enough Mountain Dew. The pool was nice but has fallen on hard times lately. Pool guy plays pool instead of helping get rid of the stain on bottom. Best bet would be to stay at a value... More

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Philadelphia, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 11, 2013 via mobile

This hotel is great, but be aware, the man who works at the pool can be tad pushy! This pool is a great getaway with a picture perfect view of Mt Elgon. The staff at the front desk is extremely upbeat and friendly as well. Again, I hate to go back to it, but my stay at this hotel would... More

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Hobart, Australia
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 14, 2013

We have stayed at Mt Elgon Hotel several times & have never been disappointed. The rooms are comfortable & very clean. The grounds are spacious & great for relaxing. The grounds & most rooms have an awesome view of the mountain. The restaurant food is excellent & the staff are always friendly & helpful. Would always stay at this hotel... More

Was this review helpful? Yes 1
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Additional Information about Mount Elgon Hotel

Address: 30 Masaba Road, Mbale, Uganda
Location: Uganda > Eastern Region > Mbale
Price Range (Based on Average Rates): $
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15 photos of this hotel

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Pool/beach area (1)


Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
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