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Usha Kiran Palace

Certificate of Excellence
Jayendraganj Lashkar, Gwalior 474 009, India
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Usha Kiran Palace
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Usha Kiran Palace
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331 reviews from our community

Traveler rating
    201
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    4
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Our 2 night stay could not have been better in the former Maharaja's guest house! The room was lovely and well appointed. The hotels gardens are beautiful! Customer service was excellent. We played snooker on a 130 year old table and our waiter Pramod with his great sense of humour provided music for us on request. Our highlight was the... More 

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Wiltshire
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We last stayed here 21 years ago - and since then it has been transformed by the Taj Group . It manages to be smart and sophistocated yet relaxed at the same time - the sign of a really good hotel . Our room was magnificent yet not overfurnished , with a beautiful coloured marble floor and good furniture .... More 

Was this review helpful? Yes 7
Usha Kiran P, General Manager at Usha Kiran Palace, responded to this review

Dear Guest, Thank you for your wonderful feedback and appreciative comments regarding Santosh, Shiva & Chef Rakesh. I have personally conveyed your appreciation to them and they were thrilled. I look forward to welcoming you again at Usha Kiran Palace, Gwalior sometime in the near future and please do not hesitate to write to me directly on anand.nair@tajhotels.com or my... More 

St Austell, United Kingdom
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have just returned from travelling through North India and this was the best hotel we stayed in. The room (suite) was outstanding. The staff were very friendly and helpful. The food in the restaurant was outstanding both at breakfast and dinner. Service and cleanliness were excellent. Set in a wonderful location in a quiet area. I would love to... More 

Was this review helpful? Yes 7
Usha Kiran P, General Manager at Usha Kiran Palace, responded to this review

Dear Guest, Thank you for this excellent feedback and I apologise for the delay in writing to you. It is great to learn that you had a wonderful stay and enjoyed all our services and facilities . I look forward to welcoming you again to Usha Kiran Palace in the near future. Warm Regards Anand Ramankutty Nair General Manager More 

Llannefydd, United Kingdom
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Lovely hotel, with nice grounds. We were given a free upgrade to a very comfortable suite, but I suspect that all the rooms would be very nice. Dinner in the restaurant was excellent; for some reason we had to pay for the alcohol at the time in cash; the bar was also closed for that evening. Breakfast was also excellent,... More 

Was this review helpful? Yes 8
Usha Kiran P, General Manager at Usha Kiran Palace, responded to this review

Dear Guest, Thank you for your detailed feedback. All our rooms in the Hotel are very well appointed but we take great pleasure in upgrading our guests to higher category rooms - depending upon occupancy & availability - so that they have a comfortable stay and experience true Indian Hospitality. Our Bada Bar is operational for only six days in... More 

Ipswich, United Kingdom
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

A stylish older hotel with loads of character in a great location in Gwalior. Rooms large and a bit cold in February but probably great in the heat of summer. Bar facilities were poor but the restaurant was excellent. Staff were very obliging and overall we were pleased with this hotel.

Was this review helpful? Yes 2
Usha Kiran P, General Manager at Usha Kiran Palace, responded to this review

Dear Guest, Thank you for your valuable feedback. I have taken note of your comments regarding the rooms being a bit cold and the Bar facilities. I would be highly obliged if you could share your specific comments / observations with me. I can be reached directly on anand.nair@tajhotels.com I assure you that your feedback will be look upon as... More 

Delhi, India
Contributor
12 reviews 12 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed for three nights and had a memorable time. The f&B Manager made sure that we had tasted the specialities MP void is well known for - both fish and mutton. I forget the names after that many months. We had a well organised meal by the pool side with friends we made at the hotel. The buffet dinners... More 

Was this review helpful? Yes 1
Usha Kiran P, General Manager at Usha Kiran Palace, responded to this review

Dear Guest, It is a pleasure to learn that you had a excellent experience during your recent stay with us. I will pass on your compliments to Mr. Ritesh Ranjan - our F & B Manager. I request you & your friends to give us many more opportunities to be of service in the near future. You could write to... More 

Plymouth, United Kingdom
Contributor
15 reviews 15 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed February 1, 2015

This heritage hotel is set in beautiful gardens, and the rooms are large and airy. We were part of a large, but expected party, but our rooms had towels, toiletries and tea and coffee missing and the huge bathroom could have been cleaner. The laundry service though was amazing, and very reasonable. Signage to facilities around the hotel need to... More 

Was this review helpful? Yes 2
Usha Kiran P, General Manager at Usha Kiran Palace, responded to this review

Dear Guest, Greetings from Taj Usha Kiran Palace, Gwalior. Thank you for taking out your precious time for posting your valuable feedback on trip advisor. It has been our privilege to have you stay with us. We have always been earnest in our endeavor to extend the very best of the Taj to our guests. There are times however, when... More 

New Delhi, India
Contributor
18 reviews 18 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 30, 2015

We stayed 3 nights at this beautiful hotel in November. From the moment we entered the gates we were treated like royalty. From the security guard to front desk to housekeeping to the hotel manager Mr. Tamal we can not speak highly enough of their hospitality. Our room was clean, well equiped and so spacious. We had all our meals... More 

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Usha Kiran P, General Manager at Usha Kiran Palace, responded to this review

Dear Guest, Greetings from the Taj Usha Kiran Palace, Gwalior. Thank you so much for taking out your precious time to post a fabulous review on Trip Advisor about our hotel. It has been our privilege to have you stay with us. We have always been earnest in our endeavor to extend the very best of Taj to our guests.... More 

Contributor
15 reviews 15 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 29, 2015 via mobile

We often travel to Gwalior but it was our first stay at this heritage property. Apart from having the old world charm the Taj group has done maximum justice to provide ample mordern world luxury. We were given a free room upgrade on arrival, though the staff were helpful I believe the there's scope for improvement with regards to staff... More 

Was this review helpful? Yes
Usha Kiran P, General Manager at Usha Kiran Palace, responded to this review

Dear Guest, Greetings from the Taj Usha Kiran Palace, Gwalior. Thank you for taking out your precious time to post a great review on Trip Advisor about our hotel. It has been our privilege to have you stay with us. We have always been earnest in our endeavor to extend the very best of Taj to our guests. I would... More 

Gurgaon, India
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 19, 2015

This is a nice small hotel . Very beautiful. We stayed for 3 days and loved our time their. Staff is very courteous and we stayed in the palace rooms. It had a large terrace and in winters had a great time. Food is very good and room was excellent. Its a nice place for a weekend getaway from Delhi... More 

Was this review helpful? Yes
Usha Kiran P, General Manager at Usha Kiran Palace, responded to this review

Dear Guest, Greetings from the Taj Usha Kiran Palace, Gwalior. Thank you for taking out your precious time to post a great review on Trip Advisor about our hotel. It has been our privilege to have you stay with us. We have always been earnest in our endeavor to extend the very best of Taj to our guests. I would... More 

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