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Usha Kiran Palace

Certificate of Excellence
Jayendraganj Lashkar, Gwalior 474 009, India
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Usha Kiran Palace
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Ranked #2 of 15 Hotels in Gwalior
Certificate of Excellence
A recent review
5 of 5 stars reviewed 5 days ago
Ganesh N Gwalior, India
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361 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
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Gwalior, India
1 review
5 of 5 stars Reviewed 5 days ago NEW

Overall stay and services was excellent and we alway used to stay in UKP. This property is extreemly good. being coprporate client, we always support our colleagues to stay in UKP and enjoy hospitality of hotel.

Review collected in partnership with this hotel

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New Delhi, India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Royalty. Taj Hospitality. Gwalior Scindia reminiscence. With limited options in Gwalior, Taj Usha Kiran palace is probably the best you got. Food is good but not great. Ambience is amazing and the feeling of staying in a palace is too good. Lovely stay indeed!

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Guraon, India
1 review
5 of 5 stars Reviewed 1 week ago

Usha Kiran is a great heritige place. You can feel it in the architecture, the room and the layout of the property. Tehre are lush gardens, fruit trees and the royal passages. The staff is very courteous and the in room dining was really amazing. It is located centrally in the city and you can access the city easily from... More 

Review collected in partnership with this hotel

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Usha Kiran P, General Manager at Usha Kiran Palace, responded to this review

Dear Guest, Thank you very much for your kind words of appreciation and for taking the time to post your reviews on Trip Advisor. Your feedback will be shared with the entire team and it will serve as a motivation for all of us to provide excellent services to all our guests & patrons in the future. Kindly do not... More 

Bangalore
Level Contributor
62 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
1 of 5 stars Reviewed 3 weeks ago

PS: Please note that this review is neither about the place or its restaurant. But is about the rude behavior that me and my family members had to bear with at the gate of the hotel. If you are looking for reviews about above mentioned things then please refrain from reading further. The experience: I was on a family vacation... More 

Was this review helpful? Yes
Usha Kiran P, General Manager at Usha Kiran Palace, responded to this review

Dear Guest, Thank you for posting your review & feedback on Trip Advisor. At the outset let me apologise for the delay in reverting to you - I was travelling and hence couldn't reply promptly. Your feedback is very disturbing and I have personally spoken with our Head of Security and all the security guards in our team. This also... More 

New Delhi
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Fantastic experience during our 2nd visit to this heritage property,very courteous staff and helpful,we went with our 4yr old child he thoroughly enjoyed his swim at the pool,Overall very satisfying stay.Food is good,but pls find out if they are serving alcohlic bevereges as there are some court disute for which they are not serving any kind of alcoholic beverages.

Review collected in partnership with this hotel

Was this review helpful? Yes
Usha Kiran P, General Manager at Usha Kiran Palace, responded to this review

Dear Guest, Thank you for your feedback, kind words of appreciation and your regular patronage. Also, thank you for taking the time to post your review on TripAdvisor. I truly appreciate it. Your positive feedback has been shared with the entire Hotel team. Your words of appreciation will go a long way in motivating the team to provide excellent services... More 

Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

Love the greenery around the palace.Food n rooms are quite good n comfortable. love the peace and silence of the palace and natural beauty.u can spent a couple of hours in roaming around there n enjoy the beauty.

Review collected in partnership with this hotel

Was this review helpful? Yes
Usha Kiran P, General Manager at Usha Kiran Palace, responded to this review

Dear Guest, It is a pleasure to learn that you had an excellent experience during your recent stay with us. I thank you for posting such a wonderful review on TripAdvisor. Your appreciative comment has been communicated to the entire Hotel team. I request you & your friends to give us many more opportunities to be of service in the... More 

New Delhi, India
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The train rolled into Gwalior station in time and the chauffer was already waiting at the designated place neatly dressed holding the welcome placard. As we stepped in the waiting car, the excitement to enter at this 120-year-old palace, was palpable. We have been to Gwalior before and had soaked all its charm earlier. Therefore this time the reason for... More 

Was this review helpful? Yes
Usha Kiran P, General Manager at Usha Kiran Palace, responded to this review

Dear Guest, Thank you very much for taking the time to post such a wonderful & detailed review of Usha Kiran Palace on TripAdvisor. The entire team joins me in thanking you. I am delighted to learn that you had a memorable experience and your kind words of appreciation will go a long way in motivating us all to provide... More 

Malabu
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 24, 2015 via mobile

I and my family went there. a beautiful welcome, complementary drink, and a pleasure of staying of in an amazing room . we loved to stroll toward the museum. its a walk till there . its was also nice to visit the mall nearby ,u could go in a rickshaw

Was this review helpful? Yes
Usha Kiran P, General Manager at Usha Kiran Palace, responded to this review

Dear Guest, Thank you for posting your reviews and for the kind words of appreciation. Your positive feedback has been shared with the entire team at Usha Kiran Palace. Thank you once again and I look forward to welcoming you back sometime in the near future. Please do not hesitate to contact me at anand.nair@tajhotels.com for any further assistance that... More 

Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed June 20, 2015

I have stayed in this hotel two times in the past and this time due to shortage of time I thought of celebrating my Wife's Birthday here. During lunch it took 1:30 minutes for the Gentleman to serve us and then the breads served were cold. The cutlery was not clean in the past that I have experienced already. You... More 

Was this review helpful? Yes 1
Usha Kiran P, General Manager at Usha Kiran Palace, responded to this review

Dear Mr. Kaushal, Greetings from Usha Kiran Palace, Gwalior! This has reference to our telephonic conversation earlier today. I thank you for taking the time to post your reviews on Trip Advisor. Sir, we take great pride in ensuring that all our guests have a memorable stay with us. However, there are times when even the best of intentions are... More 

Gurgaon, India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 20, 2015

The stay was very relaxing. The rooms were very good, the food quality was excellent and the service was courteous. The hotel arranged for a guide who took us around all the historical places in Gwalior. The Saree shop at the hotel is also good. Overall a wonderful experience despite the heat!

Was this review helpful? Yes
Usha Kiran P, General Manager at Usha Kiran Palace, responded to this review

Dear Guest, Thank you very much for your kind & appreciative words. I will communicate your feedback to the entire team. The Taj is - 'what it is' - today due to the support and patronage of guests like yourself. I thank you very much and invite you to contact me at anand.nair@tajhotels.com / 095892 40628 for any further assistance... More 

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