although i didn't booked the room online, but i went there with my girlfriend, they didn't asked too much, but only for an i.d. card of both. room service was also gud. they asked us for luch or dinners time 2 time.. If u r searching for a cheap and best hotel in gwalior, I think its a better option... More

I traveled to Gwalior in February, As it was marriage season in India and I had not booked anything in advance unfortunately had to stay in this hotel. This is a pathetic hotel which should not even be called a hotel in the first place. Yes it is cheap & if you are ok with staying with filthy bathrooms &... More

when i entered in this hotel reception was good.online booking is so good because didn't faced any problem whereas i went with my girl friend.they asked only one id proof, its made me happy.Now the time is to tell about rooms, overall thing was good but sometimes A.C was not working, many times i need to call hotel peoples to... More

I stayed at this hotel for 2 nights. The rooms were dirty, the bedding and mattresses were nasty. The mattresses had stains on them. The pillows were hard as rock. There were big holes in the outside walls of my room, around the AC system. I saw a mouse and found mouse droppings in the bed. The rooms were locked... More

first of all u better book online as it will be cheaper as the hotel themselves sometimes book online for current guests....... the rooms are ok clean and tidy ....service is also not bad....DO NOT HAVE THE FOOD HERE other than tea... ask them specifically to get ur bathroom cleaned if u are staying for more than one day... no... More

Let's start with the positives - the staff were friendly and helpful and looked after our luggage for free whilst we toured the town. There was a complimentary newspaper (but it's in Hindi). It had all the facilties you would expect from a midrange hotel and the rooms were perfectly big enough. The air con worked. But.....................one of the 2... More

Hotel Surbhi is Best hotel in the town. Food is good. Staff here is very co-operative. Rooms are clean. Room Service is good. I prefer to stay here.

economical but food is not up to the mark, also room service is very slow. but cheap rooms with clean environment in room.