Got a really good rate so I can't complain much. Didn't stay here for a resort vacation - was taking care of personal business in Frenaros Cyprus. Rooms can be noisy and roosters woke me up early each morning. Couldn't figure out where the roosters were because there were vacation homes and other hotels all around. Parking is limited but... more

On arrival my friend and I were shocked - the hotel is in dire need of refurbishment and I would personally rate this as a 2 star hotel. The ball cock had gone in the toilet therefore everytime the toilet was flushed we had the pleasure of hearing a "whining" noise. The bathroom needed updating too. Also to be aware... more

poor choice of food, much the same stuff every night and a bit like eating in a canteen. staff in bar and reception very helpful and nice, good choice of drinks available on all inclusive but charge 3 euros for milkshakes and other childrens drinks. pool area very cramped with a lack of beds but the pool and surrounding area... more

Cant believe the poor reviews that some people have given this great hotel. The staff were wonderful especially all the bar and reception staff. The pool and outside areas were absolutely superb it was the warmest pool ive ever been in! The food was generally a good choice and was excellent value for money. There were a good mix of... more

Myself and my friend decided to book a holiday to cyprus, we were informed that the hotel was a 4 star hotel, id never been all inclusive before and was excited about this holiday as it was a well deserved holiday which we had worked for all year. The Rooms- Very basic in need of an update, this did not... more

Fine if you are on a budget but definitely not a 4-star hotel. Do not book through a travel agent because it is very hard to get your money back as the agents book the rooms through a third company and not the hotel. Make sure you book directly from the hotel or avoid this. more

Two good points only - the entertainment team and the swimming pool. Bad points - where do I start? Staff - rude and unwilling to help apart from two barmaids - Johanna and Mariella. Rooms - basic and outdated although spacious. Cleanliness - this hotel would be closed down in the UK - bathrooms not cleaned - my daughter had... more

We booked our holiday with On The Beach & went to Crown Resorts Elamaris, Protaris, Cyprus. The hotel was run down. We had rising damp in our apartment, ants in our bathroom & bedroom. As I have walking difficulties the ramps were dangerous, carpets ripped & hand rails loose. We were all inclusive & I've never come across such a... more

okay, where do we start, I've had a look at some of the other reviews and think some people are just being unfair!! Firstly the good points: excellent reception staff, bar staff very friendly and helpful as were restaurant staff. Hotel clean and tidy, rooms big and spacious, gym and games room, nice big pool, plenty of sun loungers and... more