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Romantik Hotel Santis

Landsgemeindeplatz | 9050 Appenzell, Appenzell CH - 9050, Switzerland
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Romantik Hotel Santis
Best prices for: 1 room 1 guest
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Ranked #3 of 16 Hotels in Appenzell
A recent review
5 of 5 stars reviewed 1 week ago
EMS S Abu Dhabi, United Arab Emirates
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84 reviews from our community

Traveler rating
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    34
    11
    3
    5
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14
34
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Abu Dhabi, United Arab Emirates
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago NEW

I had read the bad reviews on this hotel first as probably many do. If I would have had a choice, I probably wouldn't have booked this hotel, it was booked for me in fact. It was a very positive surpise: super clean (spotless!), nicely renovated and spacious room, scrumptious breakfast, friendly staff - I didn't recognize the hotel of... More 

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Hotel-Saentis, Leiter Front Office at Romantik Hotel Santis, responded to this review

Dear EMS S Thank you very much for your positive review. We are so pleased you enjoyed your stay in our hotel and appreciate the time you took to motivate us further to do our very best. It would be an honour to welcome you back in future! Warm regards Romantik Hotel Saentis Karen Griesbach, Assistant of Management More 

Queensland
Top Contributor
78 reviews 78 reviews
29 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed January 8, 2015

The location of this hotel is hard to beat. Appenzell is a wonderful town, made even more special by Christmas celebrations. Everything is within walking distance of the hotel. My average rating of 3,solely depends on the breakfast supplied and the efficiency of the wait staff ( or maybe the chef). Chaos would describe our last day in the dining... More 

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Hotel-Saentis, Front Office Manager at Romantik Hotel Santis, responded to this review

Dear EnjoylifeQueensland Thank you very much for your review. We are glad that you enjoyed your stay. We are very sorry about the breakfast trouble. We apologize and promise that this is not the standard of our hotel. We take the critics very seriously to improve our service. We hope to welcome you another time in Appenzell and wish you... More 

Huntersville, North Carolina
Top Contributor
76 reviews 76 reviews
17 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed January 3, 2015

Romantik Hotel Santis in in the heart of a handsome Swiss town. Immaculate, large family room is what appears to be an addition to the main hotel. Friendly, homey family-run hotel. Near a brewery, lots of shops and restaurants, 2 museums, and a river runs through town. Great home goods shop, a hardware store and wood carving shop. We had... More 

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Contributor
14 reviews 14 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 2, 2014

You can't really get a better central location for Appenzell itself, you are literally in the town centre. We use the hotel when visiting family, the accommodation and service is a superb. The food is also of a very high standard and the menu caters for all tastes.

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Stirling, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 6, 2014

A fabulous hotel, with welcoming staff, excellent food, and a setting which couldn't be any more central. Great memories of being well looked after by the Heeb family, of long walks in the beautiful mountains, and of enjoying a wonderful meal on the edge of the square under the canopies while it poured with rain!

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Hotel-Saentis, Leiter Front Office at Romantik Hotel Santis, responded to this review

We are very appreciated about your comment. Great that you enjoyed your stay so much. Thank you again for your visit and we hope to welcome you again next time you will come to Appenzell. All the best and warm regards Romantik Hotel Säntis More 

Le Mont
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 25, 2014

We stayed for 3 days in Appenzell at the Romatik Hotel Säntis. Just a wonderful experience! The hotel is high class with deligthful furnishing. Great breakfast buffet and Gourmet dinner (Kaiserschmaren as desert 2 was a bit too heavy). Reception staff very friendly. We were a group of 7 and enjoed the use of the game room to sit together... More 

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Geneva, Switzerland
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed July 22, 2014

We had such a wonderful time staying at this charming hotel in beautiful Appenzell. Great food, friendly service and lovely rooms. Traditional, but with modern facilities (flat screen TVs, free Wifi). Excellent! Couldn't recommend more!

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Stein AR, Switzerland
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 22, 2014

I organized a class reunion here in June 2014. The staff went out of their way to assure that the organization went smoothly. All my emails were answered promptly. Once we were at the hotel everyone on the staff made sure we were well looked-after. The rooms were beautifully furnished and comfortable. The breakfast was generous and the food in... More 

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Hotel-Saentis, Leiter Front Office at Romantik Hotel Santis, responded to this review

Dear Appenzellfan Thank you so much for this great review. We are very glad that the whole group enjoyed the stay. It was a pleasure to welcome you and your guests and we hope to see you again. With warm regards Karen Griesbach Romantik Hotel Säntis More 

Telford, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed July 1, 2014

One of the best hotels for hospitality, food and cleanliness we’ve stayed in. Spending seven nights there in June 2014 it provided a base for touring this Canton, still a very Swiss farming area. The food, wine selection and service are top quality. One hotel we want to re-visit again.

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Hotel-Saentis, Leiter Front Office at Romantik Hotel Santis, responded to this review

Dear William We are very appreciated about your comment. Great that you enjoyed your stay so much. Thank you again for your visit and we hope to welcome you again next time you will come to Appenzell. All the best and warm regards Romantik Hotel Säntis More 

Geneva, Switzerland
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 10, 2014

We stayed here for New Year's Eve and it was really wonderful. The room was large, beautifully decorated, overlooking the magnificent square with a very large bathroom. The staff were welcoming and extremely kind and helpful in all ways. There was a great deal of attention to detail to make the stay comfortable, the seasonal decorations in the room and... More 

Was this review helpful? Yes 1
Hotel-Saentis, Leiter Front Office at Romantik Hotel Santis, responded to this review

We thank you very much for the fantastic feedback and are very glad you enjoyed your stay. We hope to welcome you again in Appenzell and wish you all the best. Warm regards Romantik Hotel Säntis More 

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