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Romantik Hotel Santis

Certificate of Excellence
Landsgemeindeplatz | 9050 Appenzell, Appenzell CH - 9050, Switzerland
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1 room 1 guest
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Romantik Hotel Santis
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96 Reviews from our TripAdvisor Community

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Traveler rating
    40
    36
    12
    3
    5
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16
39
6
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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  • German first
  • Italian first
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    (96)
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    (18)
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Dallas
Level Contributor
43 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 160 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our first trip to Switzerland. We took our son for his high school graduation. Given my last name originates from this Canton, we had to go to Appenzell. We stayed in this hotel and it was our favorite of the entire trip. It is in a perfect location right in the middle of town. We had two connecting... More 

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Hotel-Saentis, Leiter Front Office at Romantik Hotel Santis, responded to this review

Dear PR Thank you very much for your stay and the great review. We are very glad that you enjoyed Appenzell and our hotel so much. It will be a pleasure to welcome you again next time. We wish you all the best. Warm regards Romantik Hotel Säntis Karen Griesbach, Assistant of Management More 

Putnam County, NY
Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed April 26, 2015 via mobile

I stayed for 3 nights while on a 15 day trip to Switzerland in a group of 24; this was my favorite hotel of the 4 I stayed at. The style was what I expected for a European chain; friendly staff, welcoming lobby with a sitting area, great outside area for eating and drinking. Close to everything. The breakfast was... More 

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Abu Dhabi, United Arab Emirates
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 24, 2015

I had read the bad reviews on this hotel first as probably many do. If I would have had a choice, I probably wouldn't have booked this hotel, it was booked for me in fact. It was a very positive surpise: super clean (spotless!), nicely renovated and spacious room, scrumptious breakfast, friendly staff - I didn't recognize the hotel of... More 

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Hotel-Saentis, Leiter Front Office at Romantik Hotel Santis, responded to this review

Dear EMS S Thank you very much for your positive review. We are so pleased you enjoyed your stay in our hotel and appreciate the time you took to motivate us further to do our very best. It would be an honour to welcome you back in future! Warm regards Romantik Hotel Saentis Karen Griesbach, Assistant of Management More 

Queensland
Level Contributor
76 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed January 8, 2015

The location of this hotel is hard to beat. Appenzell is a wonderful town, made even more special by Christmas celebrations. Everything is within walking distance of the hotel. My average rating of 3,solely depends on the breakfast supplied and the efficiency of the wait staff ( or maybe the chef). Chaos would describe our last day in the dining... More 

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Hotel-Saentis, Front Office Manager at Romantik Hotel Santis, responded to this review

Dear EnjoylifeQueensland Thank you very much for your review. We are glad that you enjoyed your stay. We are very sorry about the breakfast trouble. We apologize and promise that this is not the standard of our hotel. We take the critics very seriously to improve our service. We hope to welcome you another time in Appenzell and wish you... More 

Huntersville, North Carolina
Level Contributor
182 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 stars Reviewed January 3, 2015

Romantik Hotel Santis in in the heart of a handsome Swiss town. Immaculate, large family room is what appears to be an addition to the main hotel. Friendly, homey family-run hotel. Near a brewery, lots of shops and restaurants, 2 museums, and a river runs through town. Great home goods shop, a hardware store and wood carving shop. We had... More 

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Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed December 2, 2014

You can't really get a better central location for Appenzell itself, you are literally in the town centre. We use the hotel when visiting family, the accommodation and service is a superb. The food is also of a very high standard and the menu caters for all tastes.

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Stirling, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed August 6, 2014

A fabulous hotel, with welcoming staff, excellent food, and a setting which couldn't be any more central. Great memories of being well looked after by the Heeb family, of long walks in the beautiful mountains, and of enjoying a wonderful meal on the edge of the square under the canopies while it poured with rain!

Was this review helpful? Yes 1
Hotel-Saentis, Leiter Front Office at Romantik Hotel Santis, responded to this review

We are very appreciated about your comment. Great that you enjoyed your stay so much. Thank you again for your visit and we hope to welcome you again next time you will come to Appenzell. All the best and warm regards Romantik Hotel Säntis More 

Le Mont
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 25, 2014

We stayed for 3 days in Appenzell at the Romatik Hotel Säntis. Just a wonderful experience! The hotel is high class with deligthful furnishing. Great breakfast buffet and Gourmet dinner (Kaiserschmaren as desert 2 was a bit too heavy). Reception staff very friendly. We were a group of 7 and enjoed the use of the game room to sit together... More 

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Geneva, Switzerland
Level Contributor
3 reviews
5 of 5 stars Reviewed July 22, 2014

We had such a wonderful time staying at this charming hotel in beautiful Appenzell. Great food, friendly service and lovely rooms. Traditional, but with modern facilities (flat screen TVs, free Wifi). Excellent! Couldn't recommend more!

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Stein AR, Switzerland
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 22, 2014

I organized a class reunion here in June 2014. The staff went out of their way to assure that the organization went smoothly. All my emails were answered promptly. Once we were at the hotel everyone on the staff made sure we were well looked-after. The rooms were beautifully furnished and comfortable. The breakfast was generous and the food in... More 

Was this review helpful? Yes
Hotel-Saentis, Leiter Front Office at Romantik Hotel Santis, responded to this review

Dear Appenzellfan Thank you so much for this great review. We are very glad that the whole group enjoyed the stay. It was a pleasure to welcome you and your guests and we hope to see you again. With warm regards Karen Griesbach Romantik Hotel Säntis More 

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