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Romantik Hotel Santis

Certificate of Excellence
Landsgemeindeplatz | 9050 Appenzell, Appenzell CH - 9050, Switzerland
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1 room 1 adult
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Romantik Hotel Santis
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106 Reviews from our TripAdvisor Community

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Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

The Santis is not a mass produced hotel, it's evolved over many years and generations to be a fantastic combination of modernity while maintaining a typical Appenzell feeling. Service and knowledge is of the highest standard, the food is outstanding. I have visited Appenzell regularly for over 20 years now and the Santis remains a firm favourite of ours. PS... More 

Helpful?
Thank Tim D
Hotel-Saentis, Leiter Front Office at Romantik Hotel Santis, responded to this review

Dear Tim D Thank you very much for your positive review. We are so pleased you enjoyed your stay in our hotel and appreciate the time you took to motivate us further to do our very best. It would be an honour to welcome you back in future! Warm regards Romantik Hotel Säntis Karen Griesbach, Assistant of Management More 

Switzerland
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 28, 2015 via mobile

In the very centre of town a beautifully decorated room. Very high quality food in the restaurant. Quick and very efficient service. Prices a little on the high side but if one likes quality, good value. The staff is always very welcoming and the owner is always present to ensure the quality.

Helpful?
Thank Bodrum123
Raleigh, North Carolina
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed October 26, 2015

The Hotel Santis is a nice hotel located a 10min walk from the train station. The hotel room where we stayed 3 nights was spotless and the room was large enough. The view from the room we had left something to be desired. The restaurant, where we dined 3 nights as part of a Wanderweg Holidays package, served 4 course... More 

Helpful?
Thank Skiirabbit
Hotel-Saentis, Leiter Front Office at Romantik Hotel Santis, responded to this review

Dear Skirabbi Thank you for taking the time to give us your valued feedback. We’re sorry you were not happy with all aspects of your stay. We are constantly striving to improve our services. We would like to take this opportunity to clarify several points raised: -We do not and have never charged for tap water in this hotel. -Being... More 

Blonay, Switzerland
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed September 17, 2015

Very good situation in the centre of Appenzell. Very lovely decoration. The room was spacious and very tasteful. Very nice restaurant with good food. The staff was very friendly. A little noisy in the evening due to the situation, but you cannot have all.

Helpful?
Thank rapfred
LONDON
Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed September 6, 2015 via mobile

The hotel is beautiful, traditional Swiss, with really lovely staff. The rooms were immaculately clean, extremely spacious and well equipped. The bathrooms were definitely for couples - 2 sinks - as the "Romantik" name suggests. Extremely comfortable beds, food and the restaurant was delicious, and the wine list is one that only true collectors could really appreciate (bottles up to... More 

Helpful?
Thank cjg101
Dallas
Level Contributor
46 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 162 helpful votes
5 of 5 stars Reviewed August 15, 2015

This was our first trip to Switzerland. We took our son for his high school graduation. Given my last name originates from this Canton, we had to go to Appenzell. We stayed in this hotel and it was our favorite of the entire trip. It is in a perfect location right in the middle of town. We had two connecting... More 

Helpful?
Thank PR
Hotel-Saentis, Leiter Front Office at Romantik Hotel Santis, responded to this review

Dear PR Thank you very much for your stay and the great review. We are very glad that you enjoyed Appenzell and our hotel so much. It will be a pleasure to welcome you again next time. We wish you all the best. Warm regards Romantik Hotel Säntis Karen Griesbach, Assistant of Management More 

Putnam County, NY
Level Contributor
35 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed April 26, 2015 via mobile

I stayed for 3 nights while on a 15 day trip to Switzerland in a group of 24; this was my favorite hotel of the 4 I stayed at. The style was what I expected for a European chain; friendly staff, welcoming lobby with a sitting area, great outside area for eating and drinking. Close to everything. The breakfast was... More 

Helpful?
1 Thank gobytrain99
Abu Dhabi, United Arab Emirates
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 24, 2015

I had read the bad reviews on this hotel first as probably many do. If I would have had a choice, I probably wouldn't have booked this hotel, it was booked for me in fact. It was a very positive surpise: super clean (spotless!), nicely renovated and spacious room, scrumptious breakfast, friendly staff - I didn't recognize the hotel of... More 

Helpful?
Thank EMS S
Hotel-Saentis, Leiter Front Office at Romantik Hotel Santis, responded to this review

Dear EMS S Thank you very much for your positive review. We are so pleased you enjoyed your stay in our hotel and appreciate the time you took to motivate us further to do our very best. It would be an honour to welcome you back in future! Warm regards Romantik Hotel Saentis Karen Griesbach, Assistant of Management More 

Queensland
Level Contributor
79 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed January 7, 2015

The location of this hotel is hard to beat. Appenzell is a wonderful town, made even more special by Christmas celebrations. Everything is within walking distance of the hotel. My average rating of 3,solely depends on the breakfast supplied and the efficiency of the wait staff ( or maybe the chef). Chaos would describe our last day in the dining... More 

Helpful?
Thank EnjoylifeQueensland
Hotel-Saentis, Front Office Manager at Romantik Hotel Santis, responded to this review

Dear EnjoylifeQueensland Thank you very much for your review. We are glad that you enjoyed your stay. We are very sorry about the breakfast trouble. We apologize and promise that this is not the standard of our hotel. We take the critics very seriously to improve our service. We hope to welcome you another time in Appenzell and wish you... More 

Huntersville, North Carolina
Level Contributor
223 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 stars Reviewed January 2, 2015

Romantik Hotel Santis in in the heart of a handsome Swiss town. Immaculate, large family room is what appears to be an addition to the main hotel. Friendly, homey family-run hotel. Near a brewery, lots of shops and restaurants, 2 museums, and a river runs through town. Great home goods shop, a hardware store and wood carving shop. We had... More 

Helpful?
Thank niteowljune
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