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Kakslauttanen Arctic Resort

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Kiilopaantie | 9, Saariselka 99830, Finland (Formerly Kakslauttanen Hotel & Igloo Village)
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1 room 1 adult
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727 Reviews from our TripAdvisor Community

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New York City, New York
Level Contributor
40 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

Despite a willing but very junior, low-wage staff from neighboring eastern European countries, this place lacks any sense or interest for customer service ; already booked for 3 nights in their East village, we encountered a glitch on arrival with our first night reservation with a competitor resort whose apologetic but helpful manager was trying to find us an alternative... More 

Helpful?
Thank LeDiscerningTraveler
San Antonio, Texas
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This lodge is really amazing in most ways- the cabins are beautiful- especially the Kelo-Igloos. We did get to see the aurora on the first night of our stay from our kelo-igloo. The West Village reception area and dining area are really beautiful as well. However, the staff is mainly seasonal, and there is no management presence at the West... More 

Helpful?
Thank Brenda K
Scotland
Level Contributor
124 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We went in January with temperatures of -30°C and deep, soft snow. We stayed in a Kelo number 7 which was the furthest away from the resort's reception and dining hall. This meant donning 7 layers of clothing and trekking though Winter Wonderland for 15-20 minutes just to have breakfast. We stayed at reception until our first activity of the... More 

Helpful?
Thank Brackens
Singapore
Level Contributor
113 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
1 of 5 stars Reviewed 3 days ago NEW via mobile

I must admit, despite all the warnings and bad review given here by all fellow travelers, I just couldn't resist the temptation that we can watch Aurora in the warm of the bed, so instead of 5 nights with them, I decided to do just 1 night just to satisfy my vanity. Boy I am soooooo glad I did only... More 

Helpful?
1 Thank Miaw G
New York City, New York
Level Contributor
30 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

When it comes to the rooms, hands down awesome. It was toasty, unique and comfortable looking out at the sky in the comfort of your own glass igloo. So yes in that sense it's worth it. Now for the rest -- when booking with them on high season you are required half-board which means dinner for a hefty sum. This... More 

Helpful?
Thank LeiaR
Lausanne, Switzerland
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Having the opportunity to experience a night in a snow igloo with -15 degrees is something unique! It is too expensive, but it is also a lifetime experience. We strongly recommend it. In the middle of the day, when we have visited the igloo, we hesitated and tried to change to a warmer room, but the staff convinced us that... More 

Helpful?
Thank João A
Canton of Geneva, Switzerland
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

The place and the resort are very beautiful. The cabines with igloo glass are just great. Unfortunately the informations don't exist, none explanations regarding auroras, the souvenir shop is closed as well as the santa claus house. Some flyers with a few explanations would be most welcomed.

Helpful?
1 Thank Viviane E
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

Wow what a place Even though it was -35 degrees we had a absolutely brilliant holiday.The staff were great the food was good the organisation was great.We stayed in a glass igloo in the east village for one night then moved to the west village for 3 nights in a wonderful log cabin with an log fire and our own... More 

Helpful?
1 Thank John M
Lowestoft, United Kingdom
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Having just returned from 4 night stay in the West Village I can honestly say that it was a totally magical experience. After reading some of the reviews before we left I was somewhat concerned that it was not going to live up to my expectations, but this was not the case at all. Everything was extremely well organised, all... More 

Helpful?
8 Thank tma2016
Cooper City, Florida
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Words can't begin to do justice in summing up our visit to this winter wonderland. The endless beauty is a field day for the senses! The staff is wonderful and extremely accommodating. The endless array of activities will ha e your days filled with delight! Do yourself a favor, add this phenomenal resort to your bucket list! You won't be... More 

Helpful?
5 Thank David-zinn
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