Fantastic place to stay, travelled down with boys football team (12 year olds) and parents and couldn't fault facilities or helpfulness of staff from booking right through to departure. excellent. Pauline on reception made the group booking easy and couldn't do enough to help us when we arrived. Thank you. Would definitely go back here again.

This Premier Inn has excellent staff who were very friendly and helpful. It has recently been refurbished and as such is in excellent condition. The rooms are clean, large and very comfortable. It is attached to a Brewers Fayre restaurant. The food is okay but not as good as Brewers Fayre's used to be. The new emphasis on buffet theme... More

This is the first time we have stayed at a Premier Inn and was pleasantly surprised on how good it was . The bedroom was very spacious and spotlessly clean. Would definately recommend this accomodation to others and would be happy to stay here again. Ideal for people who are using the ferry as very close to the port.

Staff couldn't do enough, very friendly, both on reception and in the pub next door. Stayed for three nights hotel is situated near the ferry terminal but in ideal location for Newcastle centre and Whitley Bay, Shopping outlet opposite the hotel which was basic but ok to take a look round..plenty for kids to do opposite, with bowling wet and... More

We had a great stay at the Premier Inn at North Shields, we travelled up to see relatives and used this as a base, with two young boys aged 6 and 3, the staff were lovely and welcoming and very attentive to the boys, the room was clean and a great size for all us all to stay in. We... More

We arrived and we were due to spend one night as we were getting the ferry to Amsterdam the next day and the hotel allows you to park until your return for a donation to Great Ormond Street.. a great service and a great cause. We were met by a very friendly lady on reception and out room was clean... More

I got a good deal for our stay here when we pre-booked. We stayed for 3 nights from 22nd of March. Staff were very welcoming and helpful (sorry I didn't get their names). We had a call a few days before our visit to ask if there was anything the could do to make our stay more enjoyable - a... More

not great but what's there is good stuff the cafe next to m.s is very expensive for a breakfast it is £5.50 and they would not give you a smaller one the staff need to smile a bit more But go to the stand they do bacon and pork samwiches

A great hotel, one of the best Premier Inn hotels i have used and i use them frequently. Pauline on reception was superb, couldn't do enough for you. A great manner, even late at night. Would strongly recommend this hotel for anybody considering it. The rooms were clean and modern, ample cart parking facilities. Close to a retail park with... More