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All 38 Mactan Island hotels

Crown Regency Suites Mactan

4.0 of 5 Hotel   |   Maximo Patalinghug, 6015, Philippines
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Crown Regency Suites Mactan
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Ranked #22 of 38 Hotels in Mactan Island
A recent review
3 of 5 stars reviewed 3 days ago
Ann J Surfers Paradise, Australia
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126 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Surfers Paradise, Australia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Room was o.k. Housekeeping good. A nice pool but not direct access by lift. We did not eat in restaurant as tried breakfast and another meal and disappointed with quality and choice. The hotel was close to the airport but not close to good restaurants or good shopping malls so catching taxis was not a problem but traffic was very... More

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Cambridge, United Kingdom
Contributor
14 reviews 14 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Room was very clean and a reasonable size. Room had 2 double beds with a balcony which had to be opened by housekeeping staff and a waiver signed.A kitchenette provide but no gas to cook. Unsure if it was available on request. Well soundproofed, never heard traffic but I was on the 8th floor. A choice of 3 restaurants, 50's... More

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Lapu Lapu, Philippines
Top Contributor
97 reviews 97 reviews
29 hotel reviews
127 helpful votes 127 helpful votes
3 of 5 stars Reviewed 2 weeks ago

As I said, I did not stay here, But I was looking after two friends from Australia, that were staying here ! We had breakfast ( not bad, not good though ) swam in the pool, nice, but closed too early, The 50's Cafe, Nice but some of the meals were a little suspect ! It all started with me... More

Was this review helpful? Yes 1
Adelaide
Reviewer
5 reviews 5 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed September 19, 2014

The Staff were very good and everyone tried very hard to make my stay comfortable. The room was good, my only gripe was that there was a kitchenette facility but everything was turned off or disconnected. There was no cutlery or dishes or pots and pans so obviously they were discouraging any use of the kitchenette. Other than that the... More

Was this review helpful? Yes 2
Bristol, United Kingdom
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed September 15, 2014

I stayed here with my husband last September 12-14. I'll say front desk check in and check out is fast. Concierge is fast! Food is fast! However I will suggest dine in the restaurant, we had room service pasta was dry already, but taste great. Anyways if coming from seaport, don't be scammed it's just around 400 pesos cab fare.... More

Was this review helpful? Yes 1
Australia
Senior Contributor
38 reviews 38 reviews
28 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed September 10, 2014

Booked and stayed 2 nights during my transit .... staff were ok..... I checked in and out with no fuss, the bill was correct.. The meals at the Fifties (bar& bistro) were poor.. don't eat there.. I ordered 3 different items on the menu and none were available.. The cook /chef should be replaced.. I ended up with pizza, but... More

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Basrah, Iraq
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 10, 2014

I chose the Crown Regency Suites because of its excellent reviews and I was not disappointed. The hotel is actually attached to an up-market subdivision /housing complex which is probably one of the reasons the hotel is so good. We took a one bed suite and it was a real delight; large and airy with a comfortable sitting area and... More

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Singapore, Singapore
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed July 31, 2014

I stayed in this hotel for about 1 week where I stayed in a 2 bedroom suite. The living room was nicely done up with cosy lightings and there is a big dining table and a sofa bed provided in the living room which is good for family. There were TVs (box TV) and cable channels (very limited channels) in... More

Was this review helpful? Yes 2
Manila, Philippines
Senior Contributor
27 reviews 27 reviews
26 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed July 25, 2014

The location of the hotel is around 15 to 20 minutes from the airport (assuming traffic). So if you are traveling for business within Lapu-Lapu City for a few days, this is the place for you. Airport service is available, use it. The hotel is around P150 taxi fare to Mandaue City and around P200 to Cebu City. So plan... More

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CrownRegencyHotels, Guest Relations Manager at Crown Regency Suites Mactan, responded to this review

Dear Tonyph08, Thank you very much for writing a comprehensive review of our hotel. We highly appreciate all of our guests' remarks as they help us in evaluating on which areas of our services need improvement and which ones we can maintain. We are glad to know that you were satisfied with our room amenities. Rest assured that we will... More

Trondheim
1 review
1 of 5 stars Reviewed July 24, 2014

We stayed at this hotel at the beginning of July and were really disappointed. When we checked in the girl at the reception was not nice at all, she looked angry and barely talked to us during the check in process. This made it very difficult for us to get info about the hotel. Two days after leaving the hotel... More

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CrownRegencyHotels, Guest Relations Manager at Crown Regency Suites Mactan, responded to this review

Dear Maimg, Thank you for sharing your experience with us here on TripAdvisor. Although it saddens us to know about what had happened during your whole stay, still we want to thank you for letting us know about all of it. With all the issues that have transpired during your stay, we offer no excuses. We could only hope that... More

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Additional Information about Crown Regency Suites Mactan

Address: Maximo Patalinghug, 6015, Philippines
Location: Philippines > Visayas > Cebu Island > Mactan Island
Price Range (Based on Average Rates): $
Hotel Class:4 star — Crown Regency Suites Mactan 4*
Number of rooms: 148
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Also Known As:
Crown Regency Suites Mactan Hotel Mactan Island
Regency Mactan Island
Mactan Island Regency
Crown Regency Suites Mactan Cebu Island/Mactan Island

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