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Costabella Tropical Beach Hotel

Buyong, Philippines
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Costabella Tropical Beach Hotel
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Ranked #9 of 39 Hotels in Mactan Island
A recent review
4 of 5 stars Reviewed March 14, 2014
uschi_is_umatravels Los Angeles, California
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348 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Costabella Tropical Beach Hotel
See the most recent reviews
Los Angeles, California
Level Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed March 14, 2014

If you want to be near Cebu City and the airport, but in a secluded beach resort, this is a good choice. It is so secluded that you'll drive for an hour or so to get into the city, ie really nothing much to explore outside the gates, and you're pretty much stuck eating at the hotel. Not a bad... More 

Was this review helpful? Yes 1
CTBH, Marketing Officer at Costabella Tropical Beach Hotel, responded to this review

Dear uschi_is_umatravels, Thank you for your thorough review on Tripadvisor. We appreciate all your wonderful comments and are thankful for your kind suggestions as we continue our efforts to provide our guests a memorable experience. We look forward to welcoming you and your family again in the near future! More 

Norwich, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed March 5, 2014 via mobile

Booked a room with a "hot tub" expecting just that,,,, no it was a 2ft bath you couldn't even bath in! No kids meals, so our 3 year old had to get an adult portion and waste the rest, all charged at adult price of course.

Was this review helpful? Yes 4
CTBH, Marketing Officer at Costabella Tropical Beach Hotel, responded to this review

Dear Mark E, Thank you for your feedback. We are quite perplexed with your comment about a room with a hot tub as we have never had such an amenity in any of our rooms. What we have in our room is a “bath tub” which is clearly stated in our website and in all our marketing materials. The size... More 

Manila, Philippines
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed February 20, 2014

We stayed at Costabella Tropical Beach Hotel last November 2013. I love that they have their own private beach front where we enjoyed the ocean. They also have a recreational area. The swimming pool is nice as well as their garden. The Marina Restaurant inside the hotel serves fresh seafood everyday (yum!). The breakfast buffet has variety of choices, too.... More 

Was this review helpful? Yes
CTBH, Marketing Officer at Costabella Tropical Beach Hotel, responded to this review

Dear Bonny_Beautious, Thank you for sharing your review with Trip Advisor.  It is wonderful to hear how much you enjoyed your stay with us! Costabella is 17 km away from Cebu City and travel time is approximately an hour. We hope you enjoyed our free one way shopping trip to SM City and Ayala Center that is offered daily for... More 

Perth, Australia
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed February 4, 2014

After staying at several resorst on Mactan island Costabella is the best resort and great value for money. Its location on the beach is a little secluded but its facitlites are first class. Its in a lovely garden setting with 2 nice restaurants. The food is good and prices are reasonable considering you also get a free music with local... More 

Was this review helpful? Yes 1
CTBH, Marketing Officer at Costabella Tropical Beach Hotel, responded to this review

Dear Roger H, Thank you for sharing your 5/5 review on Tripadvisor. Our team is extremely happy to know you had a wonderful stay with us. We are thrilled that you consider us the best resort in Mactan because of the value we offer our guests. At Costabella, we also aspire to share with our guests a part of our... More 

philippines
Level Contributor
390 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 775 helpful votes
3 of 5 stars Reviewed February 1, 2014

I would love to give this place a higher score than a 3, but as my title says, its more a 3.5 than a 4. We stayed here for the day, but we got a room for a whole day use. The restaurants are typical resort prices, par to its category. Flavors are good, and we ordered a lot. They... More 

Was this review helpful? Yes 2
CTBH, Marketing Officer at Costabella Tropical Beach Hotel, responded to this review

Dear all22tecc, Thank you for your review. We appreciate your comments and feedback on our room, food and facilities. Thank you for sharing your concern on the water pressure of our outdoor pool and beach showers which, as you mentioned, was not as strong as that in your room. We have brought the matter to the attention of our Engineering... More 

Essex, United Kingdom
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed January 26, 2014

We stayed at the costabella for 2 nights - this hotel was really nice the rooms were great we had a room over looking the pool!! The hotel had a couple of restaurants - one of them was 24hrs! The food was great and very reasonably priced!!! Didn't have a bad meal - loved the chill out bar on the... More 

Was this review helpful? Yes
CTBH, Marketing Officer at Costabella Tropical Beach Hotel, responded to this review

Dear Lee D, Thank you for your wonderful review. We are very pleased that you enjoyed your room, our restaurants and beach bar as we do take every effort to provide our guests the amenities and services for an enjoyable stay. Our warm and genuinely caring Team has kept us in the industry for 32 years and your kind appreciation will... More 

Level Contributor
48 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed January 21, 2014

Hotel is located in a nice part of the island but to get there it goes thru a rough area. Needless to say inside the property all is good and safe. Hotel rooms can be compared to a Hampton inn but larger , nice set of towels , shampoo soap etc. A safe box is available only at reception. Checking... More 

Was this review helpful? Yes 2
CTBH, Marketing Officer at Costabella Tropical Beach Hotel, responded to this review

Dear Pilikai Hawaii,   It is wonderful to hear that you have enjoyed our services and appreciate our food particularly the Breakfast Buffet. Thank you for your good reviews. Our Team will be delighted to hear your good feedback.   Costabella is a family-owned and managed Resort, and as such, we offer wholesome services and are very transparent with our... More 

Auckland Region, New Zealand
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed January 16, 2014

It was a nice hotel, the rooms were big but the room facilities were old. The staff were very helpful and the food at restaurant was excellent. Their pools and the beach was awesome. The only bad thing was that there were a lot of mosquitoes and our little boy got bitten pretty badly. The roads in Mactan was atrocious... More 

Was this review helpful? Yes 2
CTBH, Marketing Officer at Costabella Tropical Beach Hotel, responded to this review

Dear msgordon_12, Thank you for sharing your reviews with Trip Advisor. We are happy to hear that the welcoming atmosphere in Costabella made up for your traveling inconvenience. We expect the roads towards the resort to be completed soon. This is just part of the whole island’s road renovation project in preparation for the ASEAN meeting next year.   We are... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 16, 2014 via mobile

We didn't set our expectations too high given the price difference with other resorts close by. The bumpy roads on Mactan Island further reduced our hopes! But for the 2 nights we were there we had a very pleasant stay. The staff were incredibly friendly, professional and attentive. One employee, Loloy, remembered our names for the whole time too, which... More 

Was this review helpful? Yes
CTBH, Marketing Officer at Costabella Tropical Beach Hotel, responded to this review

Dear James G, Thank you for your 5/5 review for successfully delivering beyond your expectation! We take pride in what we do and this is reflected in the quality of our products and the caring and attentive service that our team members give our guests. Thank you for making special mention of Loloy . He has been a member of... More 

kualalumpur
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed January 13, 2014

ı have stayed this hotel 2 nights they have nice beach and clean sea however ı could not go beach bcz all 2 days rain and storm so sad:( all staff were very friendly, rooms are very clean and nice, they have many chanel on tv.only bad thibgs about hotel food and beverge overpriced very expensive ı think hotel take... More 

Was this review helpful? Yes 2
CTBH, Marketing Officer at Costabella Tropical Beach Hotel, responded to this review

Dear turkishman09, Thank you for your review and for choosing to stay with us. It is unfortunate though that you experienced an unusual rainy weather condition during the course of your stay as Cebu is sunny most of the year. We are happy to know that you were pleased with the warm, genuine and caring service of our Team and... More 

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