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All 38 Mactan Island hotels

Costabella Tropical Beach Hotel

3.0 of 5 Hotel   |   Buyong, Philippines
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Costabella Tropical Beach Hotel
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Ranked #11 of 38 Hotels in Mactan Island
A recent review
3 of 5 stars reviewed yesterday
rose l Iloilo Province, Philippines
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227 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Iloilo Province, Philippines
1 review
3 of 5 stars Reviewed yesterday NEW

we stayed there in 8 group for three days just oct 17-19,2014. Hotel and it's amenities are all nice which makes you not to go home and free ride to from airport. But hell, yes! everything is pricey but i love breakfast food but not the soup. :) it's safe because of their strict security. The wifi sucks, we're an... More

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Rotterdam
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

I booked through the hotel's website and unfortunately missed the announcement that the hotel is undergoing heavy renovation activities. Only in the confirmation email this became clear to me. So that was a real disappointment as the noise was really disturbing. Except for that inconvenience which is temporarily, it would call Costabella a nice well maintained hotel good for a... More

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CTBH, Marketing Officer at Costabella Tropical Beach Hotel, responded to this review

Dear Miriam V, Thank you for your review. We are happy to hear that you enjoyed your stay in our Premiere Deluxe Room and our custom-made exclusive Costabella King Size bed. We are glad that you found your brief stay with us most enjoyable. A point of clarification about our beach, though simply 80-meter long, it is of natural white... More

Senior Contributor
35 reviews 35 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

The resort itself is wonderful with friendly helpful staff. Everything is clean and the pools were a delight. Since this resort is extremely far away from anything the only places to eat are the two restaurants at the resort. Unfortunately this means that your food bills will be pricey and the quality of food is not the best, especially breakfast.... More

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CTBH, Marketing Officer at Costabella Tropical Beach Hotel, responded to this review

Dear RitchieSachdev, Thank you for your kind review and for choosing to stay with us. We appreciate that you find us a great place to unwind! For the safety and security of our guests, we do not recommend unlicensed and unregistered boats and illegal vendors soliciting business near our beach. We hope you understand that they are uninsured and extra... More

Makati, Philippines
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I haven't heard of Costabella until my Cebuano friend recommended it as a seminar venue. I checked the website and was surprised on how beautiful the place is. I immediately thought our guests would have a great time here. Since I can't go to the venue prior to the seminar, the entire planning was done via emails. I would like... More

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CTBH, Marketing Officer at Costabella Tropical Beach Hotel, responded to this review

Dear jun_barnes, Thank you for your high commendation of Costabella and for finding your paradise with us. We are happy to hear that we have met your expectations particularly your conference needs. Thank you for holding your Live-in Meeting here in the Resort. We appreciate greatly your patronage of Costabella. Juby and the rest of the Team will be complimented... More

Cebu Island, Philippines
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 weeks ago via mobile

I like everything about it besides the restaurant nearby the front desk. I didnt like the waiters, they dont pay attention on our orders everytime we go there. Our simple breakfast were all wrong, I have to go get the server 3 times because they forget some of our food. But we like the place. It was a piece of... More

Was this review helpful? Yes 1
CTBH, Marketing Officer at Costabella Tropical Beach Hotel, responded to this review

Dear cristine b, Thank you for finding your piece of paradise in Costabella. We are happy to hear that you enjoyed our facilities. We are surprise about the kind of service that you received from our waiters. Please accept our apologies as this is contrary to the genuine and caring service that we are known for. We shall take this... More

Yerevan, Armenia
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 5 weeks ago

Please see below Mr. Nicholas review about the hotel. I totally confirm his words and totally deny what answered hotel representative. "good nature and professional manner. He is soft spoken and calm at all times" this words are just about security guard who was called to confirm we went out from the conference room. What about Mr. Felix, he opened... More

Was this review helpful? Yes 4
CTBH, Marketing Officer at Costabella Tropical Beach Hotel, responded to this review

Dear Arsen_Ham, Thank you. Allow us not to answer further as we stand firm with our earlier reply. Have a good day! More

1 review
5 of 5 stars Reviewed September 15, 2014

This is great, cozy (like home) resort! The stuff is great and very helpful. Good rooms - get everything, what you need. Two big pools, plus white sand beach with cristal clear water. Just remember about hi and low tides. Stuff speaking english quite good. Two restaraunts with great meals - you will really enjoy it! Great choice of europian,... More

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CTBH, Marketing Officer at Costabella Tropical Beach Hotel, responded to this review

Dear EROP 3, We are delighted that our warm hospitality made you feel very much at home at Costabella.. Our Team will be pleased to hear that they are part of your good holiday memories. Our Chef thanks you for your compliments on our great meals and varied choices of international and local dishes. Our Front Office Manager certainly misses... More

London
2 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed September 11, 2014

We stayed at the Costabella for the Annual Asian Telecom conference, which took place at the nearby Shangri-La hotel 9-12 September 2014 at night, on our return, we had to make a conference call with our UK based head office. We tried to make it from the main lobby which is open - but got seriously bitten by mosquitoes, so... More

Was this review helpful? Yes 7
CTBH, Marketing Officer at Costabella Tropical Beach Hotel, responded to this review

Dear Nicholas R, Thank you for sharing your review on TripAdvisor as it gives us the opportunity to share our side of the story. Before anything else, please allow us to correct a wrong impression. Mr. Felix Almendras was the Duty Officer the night of the incident and is not the General Manager. More importantly, Mr. Almendras is one of... More

1 review
4 of 5 stars Reviewed September 11, 2014

Stayed at this hotel in May 2013 and we all enjoyed our stay. Very clean and amenities are just ample to holiday makers. Staff were brilliant all around and cannot fault them for anything. The food was superb and affordable considering they were hotel prices. They also cater for all your needs and would definitely do an extra mile so... More

Was this review helpful? Yes
CTBH, Marketing Officer at Costabella Tropical Beach Hotel, responded to this review

Dear Alex B, Thank you for the hearth-warming feedback. We are very pleased to hear about your commendation of our Team who truly cares for each of our guests. Your high regard for our genuine and caring service will inspire us to continue doing well. It is also great to hear that you have fully enjoyed our food and services.... More

Mandaue, Philippines
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 6, 2014

I enjoyed the lunch, good food, good staff service. I don't like the quality of the road getting there! (too bumpy needs to be asphalted by your beloved barangay). Nice view. Management has to check the bathroom fixtures for Men's changing room (saw old roofs, and missing shower handle lol). As for the beach, it would be much better if... More

Was this review helpful? Yes 3
CTBH, Marketing Officer at Costabella Tropical Beach Hotel, responded to this review

Dear jwarain, Thank you for your review. Our Team will be delighted to hear that you liked our food and our genuine and caring service. We understand your concern about the road. It is one of the government’s priority and is being addressed. As for the Sea grass, our beach attendants try to manage it but we were advised not... More

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Additional Information about Costabella Tropical Beach Hotel

Address: Buyong, Philippines
Location: Philippines > Visayas > Cebu Island > Mactan Island
Price Range (Based on Average Rates): $
Hotel Class:3 star — Costabella Tropical Beach Hotel 3*
Number of rooms: 156
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Also Known As:
Hotel Costabella Tropical Beach
Costabella Tropical Beach Hotel Cebu Island/Mactan Island

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