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All 38 Mactan Island hotels

Costabella Tropical Beach Hotel

3.0 of 5 Hotel   |   Buyong, Philippines
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Costabella Tropical Beach Hotel
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Ranked #12 of 38 Hotels in Mactan Island
A recent review
4 of 5 stars reviewed 6 days ago
Yue C Singapore, Singapore
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258 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Singapore, Singapore
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I am the organizer of our company from tech Singapore, we are 30 people who did our team building here for our company.I personally choose this Hotel because it was recommended to us by Cebu Exclusive Holiday Private Tour. They don't have commissions from this hotel but they are good in recommendation. Our breakfast was good with very good sticky... More 

Was this review helpful? Yes 1
London, England, United Kingdom
Top Contributor
60 reviews 60 reviews
9 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for 4 nights staff were very helpful & friendly, the rooms were large & very clean. The food in the two restaurants was excellent although a little expensive. The swimming pool was perfect and the private beach was adequate we just lazed around in the Large sun loungers. Various water sports on offer including Jet skiing of... More 

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Contributor
14 reviews 14 reviews
11 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife, family and friends stayed for 3 nights at the Costabella Resort for our wedding. We found the the resort to be a great place to stay, relax and to chill. The rooms were spacious and it had a nice mix of modern and local mixed theme. The bed was comfortable, the bathroom clean and everything worked as expected.... More 

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Perth, Australia
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Stayed here for one night only and in the short time we were there my 4 year old daughter flew off the side of the pool slide at a height of about 8 foot, flew across the bushes and landed on the concrete path around the pool. Luckily she landed on her knees and not her head and only got... More 

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CTBHMarc0m, CTBH, Marketing Officer at Costabella Tropical Beach Hotel at Costabella Tropical Beach Hotel, responded to this review

Dear Julie O, Thank you for sharing your review and for giving us the opportunity to respond. We understand how distraught you must have felt upon seeing the scratches on your daughter’s knees. We learned from our team that she fell off from the slide about a foot and a half away from the ground and landed on her knees.... More 

Laguna Niguel, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We stayed here for two nights but were forced to leave early because of Typhoon Seniang. The hotel wouldn't let us check out and charged us for the remaining two nights. The sad thing is they probably rented the rooms to a stranded traveler. Another problem is with the beachfront. There isn't one as the area is only about 2-3... More 

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CTBHMarc0m, CTBH, Marketing Officer at Costabella Tropical Beach Hotel at Costabella Tropical Beach Hotel, responded to this review

Dear Bradley T, Thank you for appreciating our Team. You came at a peak season when rooms are guaranteed and paid for. There were no stranded passengers on the day that you cut short your stay as flights out of Cebu were not cancelled. Your room remained vacant for the remaining days. Because of our topography high and low tide... More 

Bacau, Romania
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is good, clean, with very good staff. They are all very well educated, very attentive and always happy to help with any matter. One minus is the lack of safety boxes in the room. They say it is safer to leave valuables at the reception... Depends on the point of view... The staff can arange island trips, city... More 

Was this review helpful? Yes
CTBHMarc0m, CTBH, Marketing Officer at Costabella Tropical Beach Hotel at Costabella Tropical Beach Hotel, responded to this review

Dear Andrei C, Thank you for staying with us and for appreciating our Team. Rest assured that our precautionary measures are for the safety and security of our guests. We only deal with our concessionaires who are licensed to operate and whom we know are reliable and trustworthy. We do not endorse the vendors beyond our breakwater wall because they... More 

Contributor
11 reviews 11 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed a total of 3 nights in two different suites in the hotel. Both rooms were nice and had reasonably comfortable beds for Asia. Separate shower and a tub in the bathroom. International channels on the TV. Free WiFi available in the public areas and supposedly in the rooms, but the suite on the 5th floor in the end of... More 

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CTBHMarc0m, CTBH, Marketing Officer at Costabella Tropical Beach Hotel at Costabella Tropical Beach Hotel, responded to this review

Dear Antti E, Thank you for choosing to stay in Costabella and for appreciating our rooms. Our free Wifi is strongest in public areas; LAN cable is available in our West Wing (Premiere Deluxe Poolside & Seafront Suites). There are restaurants and grocery stores within 1-2.5 kilometers away from the resort. One may enjoy a stroll or try the three-wheeler... More 

Senior Contributor
28 reviews 28 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have nothing bad to say about Costabellaresort, the front desk and reservation staff are really great! We were stranded in Bohol due to a typhoon and arrived a day later than our reservation, they're very calm and friendly and no problem refunding our money. The pool service is great and quick with great selections same with their breakfast also... More 

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CTBHMarc0m, CTBH, Marketing Officer at Costabella Tropical Beach Hotel at Costabella Tropical Beach Hotel, responded to this review

Dear Tess N, Thank you for spending New Year with us and for enjoying the dance show. We are happy that your overall experience in Costabella has been great and we truly appreciate your commendation. With a full piece band, a lavish cultural show and a festive buffet dinner plus fireworks on the beach, a lot do find our New... More 

Senior Contributor
35 reviews 35 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We chose this based on price and Tripadvisor's reviews, although we were not disappointed, there are a couple of points to be aware: 1. The beach is pretty to look at, it is not really for swimming, the seaweed and sand give it a muddy feel especially at low tide. 2. The resort is set back at a remote location,... More 

Was this review helpful? Yes 2
CTBHMarc0m, CTBH, Marketing Officer at Costabella Tropical Beach Hotel at Costabella Tropical Beach Hotel, responded to this review

Dear A13JWC, Thank you for choosing to stay in Costabella. We are glad that our warm, genuine and caring service have made your stay relaxing and comfortable. The seaweeds are natural part of our marine eco-system which signify that our water is clean and is fit for swimming. During low tide, a fun option is scouring for sea shells. There... More 

Somerset, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

An incredible resort. Staff were super friendly, polite and helpful. The resort itself was very clean, well managed and luxurious. We had the buffet breakfast each morning, quite expensive but all very fresh and tasty, great if you have a big appetite! Would recommend this resort to anyone as a few days treat to really relax and enjoy Mactan island.

Was this review helpful? Yes
CTBHMarc0m, CTBH, Marketing Officer at Costabella Tropical Beach Hotel at Costabella Tropical Beach Hotel, responded to this review

Dear Jen L, We feel elated with your feedback. What a wonderful compliment, thank you very much. At P600 net per person, we are delighted that you enjoyed our fresh serving of breakfast buffet. It will be lovely to have you back. See you soon! More 

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Additional Information about Costabella Tropical Beach Hotel

Address: Buyong, Philippines
Location: Philippines > Visayas > Cebu Island > Mactan Island
Price Range (Based on Average Rates): $
Hotel Class:3 star — Costabella Tropical Beach Hotel 3*
Number of rooms: 156
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Also Known As:
Hotel Costabella Tropical Beach
Costabella Tropical Beach Hotel Cebu Island/Mactan Island
Hotel Style:
#7 On the Beach Hotel in Mactan Island
#9 Spa Hotel in Mactan Island

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