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Palmbeach Resort & Spa

Travelers' Choice award winner
Punta Engano, 6000, Philippines
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Palmbeach Resort & Spa
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82 Reviews from our TripAdvisor Community

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Traveler rating
    36
    23
    7
    10
    6
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32
13
7
6
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Washington, Virginia
4 of 5 stars Reviewed 5 days ago NEW

We were greeted with courteous and hospitable staff from the moment we entered the lobby. The location is great as it is not far from the airport. We stayed a good 4 days there and my daughter definitely had a great time in the child play area and the pool. I, myself, love the infinity designed pool with the view... More 

Was this review helpful? Yes 2
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Since it is still hot and humid, my family decided to go on an overnight stay in an affordable resort in Mactan Island. We saw Palmbeach Resort and Spa as the most affordable with their summer promo rates. We decided to stay in the 2-bedroom suite facing the sea which we found nice and roomy for a family of 4.... More 

Was this review helpful? Yes 2
Cebu City, Philippines
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

My family celebrated father's day here. We paid for day use and our experience here was reasonable for what we paid. I do not know if the place is just intended for diving because they did not put much care in their resort. One pool is just enough for us, both of their pools are small. The sea water is... More 

Was this review helpful? Yes
ReginaNonato, Chief Operations Officer at Palmbeach Resort & Spa, responded to this review

Thank you for your feedback during your day use with us. We are well aware of the pools we currently have. We are actually in the process of improving our beach frontage including the pools. Please watch out for it latter part of this year. We are also in the process of improving our other facilities for the satisfaction and... More 

Redmond, Washington
Level Contributor
202 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
2 of 5 stars Reviewed 3 weeks ago

the bed was horrible. The room was dingy, and none of the electrics worked. it was the night before we went on a dive safari, so we chose to stay close to the departure point. worst decision ever.. should have stayed somewhere that was a little less convenient and more comfortable. the room was small, the window looked out on... More 

Was this review helpful? Yes
ReginaNonato, Chief Operations Officer at Palmbeach Resort & Spa, responded to this review

Thank you for your feedback during your stay with us. I am surprised to know that you encountered problems with the TV and electrics inside the room as our Housekeeping Head or Operations Head usually checks the room before check in of guests. As to our rooms, please know that we have a variety of room types with different sizes.... More 

Saint John, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 23, 2015

After accepting a generous invitation from a Pilipino associate in our office, my fiancee and I flew all the way from New Brunswick to Philippines with him to be his house guests. Although Manila is a beautiful cosmopolitan city, we preferred to be walking along the beach in a quiet scenic island, thus Mactan, Cebu was our best choice. Surprisingly,... More 

Was this review helpful? Yes 2
Cebu Island, Philippines
Level Contributor
45 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed June 14, 2015

We had a visit for a friend from the US and stayed at Palm Beach Hotel, their swimming pool is on a very limited space, though their overlooking terrace attracts me most. It is very relaxing to stay over a cup of coffee or something to drink whilst seeing the sea breeze. The room is well ventilated and with clean... More 

Was this review helpful? Yes 1
Kuala Lumpur, Malaysia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 27, 2015

Being attracted by its promo rates and convenient location, my cute boyfriend and I checked in at Palmbeach Resort and Spa early this month. Among the resort hotels in the area, this is the less expensive though the smallest. We were not expecting too much for its quality of services and amenities, but to our surprise the services they offered... More 

Was this review helpful? Yes 2
ReginaNonato, Chief Operations Officer at Palmbeach Resort & Spa, responded to this review

Thank you for the positive feedback during your stay with us. Thank you for commending our staffs for their honesty and hospitality. I am glad to know you were able to enjoy your stay while you were in Cebu. We shall look forward to your next visit so we can have the pleasure of welcoming and serving you once again.... More 

Seoul
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed April 13, 2015

I spent 5 nights here over New Year 2014/15 and on arrival my companion and I were told our room had been upgraded. I've wondered ever since what the more basic room would have been like. The upgraded room offered the following: A used sanitary towel in the bathroom bin. Incredibly noisy air conditioning. A mattress without bedding that we... More 

Was this review helpful? Yes 1
ReginaNonato, Chief Operations Officer at Palmbeach Resort & Spa, responded to this review

Thank you for staying with us and for raising the concerns you encountered during your stay. I am deeply concerned about your feedback as it seems that you have pointed out quite a lot of things from the rooms to our facilities and amenities. Rest assured that we will look into all the matters you have raised with all the... More 

Bangkok, Thailand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 26, 2015

In order to surprise my attractive wife for our first wedding anniversary, I booked a 3 days/ 2 nights romantic package with an extra 2 nights regular stay. Aside from the welcome drink, daily buffet breakfast , we were also served a gourmet dinner and one bottle of wine after dinner inside the room. Palmbeach had a unique atmosphere compared... More 

Was this review helpful? Yes 1
ReginaNonato, Chief Operations Officer at Palmbeach Resort & Spa, responded to this review

Thank you for availing of our Romantic Package and for sharing your positive experience during your stay with us. I am glad to know that you and your wife were able to relax and have some quality time together in the comforts of our resort. Perhaps next time you can try to avail of our other packages – Experience Cebu... More 

Seattle, Washington
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 9, 2015

During our latest trip to Peking to attend an international conference, my business partner and I planned to make a quick stopover in Cebu for a short break. We stayed in Palmbeach for three nights and found the place excellent for vacation and relaxation. Both of us adventured diving for the first time in our life, thanks a lot to... More 

Was this review helpful? Yes 4
ReginaNonato, Chief Operations Officer at Palmbeach Resort & Spa, responded to this review

Thank you for the positive feedback during your stay with us. I am glad to know you were able to avail of our diving services, which is one of our highly recommended services especially for first-timers in Cebu. I hope you were able to see a lot of beautiful corals, fishes, and scenery during your diving adventure. Thank you for... More 

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