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Palmbeach Resort & Spa

Travelers' Choice award winner
Punta Engano, 6000, Philippines
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Palmbeach Resort & Spa
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Palmbeach Resort & Spa
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73 reviews from our community

Traveler rating
    32
    22
    6
    7
    6
See reviews for
28
10
7
6
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Seattle, Washington
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

During our latest trip to Peking to attend an international conference, my business partner and I planned to make a quick stopover in Cebu for a short break. We stayed in Palmbeach for three nights and found the place excellent for vacation and relaxation. Both of us adventured diving for the first time in our life, thanks a lot to... More 

Was this review helpful? Yes 2
ReginaNonato, Chief Operations Officer at Palmbeach Resort & Spa, responded to this review

Thank you for the positive feedback during your stay with us. I am glad to know you were able to avail of our diving services, which is one of our highly recommended services especially for first-timers in Cebu. I hope you were able to see a lot of beautiful corals, fishes, and scenery during your diving adventure. Thank you for... More 

Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 3 weeks ago

The suite room is spacious with two nice bedrooms and two bathrooms yet the water in the bathroom during our stay was cold. The hotel ground are ok but really nothing special, pool relatively small and the water seems far from being clean. This resort is the type of resort for divers, you get out in the morning and visit... More 

Was this review helpful? Yes
ReginaNonato, Chief Operations Officer at Palmbeach Resort & Spa, responded to this review

Thank you for sharing your experience during your stay with us. Thank you for commending our Suite rooms which are perfect for families and group of friends. We apologize for any inconvenience caused due to the cold water in the bathroom. Rest assured, we will look into this matter immediately with our Housekeeping Head and Maintenance department. Thank you for... More 

Cebu City, Philippines
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 11, 2015

Me and my family stayed at Palmbeach Resort & Spa over the weekend. It was an enjoyable weekend stay. Though just overnight, we felt like we were VIPs by the hospitality and friendliness of the resort staff, from the front desk, housekeeping, housemen, to the restaurant personnel. We enjoyed swimming at the pool and since it was high tide, we... More 

Was this review helpful? Yes 3
ReginaNonato, Chief Operations Officer at Palmbeach Resort & Spa, responded to this review

Thank you for the positive feedback during your stay with us. I am glad to know all of our staffs made you and your family feel like VIPs and more so, like you were in the comforts of your home. Our staffs are indeed one of our best assets in ensuring excellent and personal customer service to all our valued... More 

1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 3, 2015

My family really enjoyed our short stay in Cebu. Very corteous and accommodating staff. Good food. Reasonable price. Facilities are adequate. I will definitely recommend Palmbeach Resort and Spa to my friends and relatives upon my return to Melbourne.

Was this review helpful? Yes 5
ReginaNonato, Chief Operations Officer at Palmbeach Resort & Spa, responded to this review

Thank you for sharing the positive feedback during your short stay with us. Thank you also for the kind words on our staffs’ hospitality. Indeed, it has been more than our pleasure to let our guests feel our warm personal touch during their stay at Palmbeach Resort & Spa. We hope you get to visit again soon with your family... More 

Singapore
1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 1, 2015

During our late summer holidays, few of my office workers and I choose to fly to Mactan Island for a fun vacation. At first we didn't know there is a dive shop in the resort, we were then introduced by the manager to a competent Korean diving instructor who taught us how to dive at a short period of time.... More 

Was this review helpful? Yes 7
ReginaNonato, Chief Operations Officer at Palmbeach Resort & Spa, responded to this review

Thank you for the positive feedback during your stay with us. I am glad to know you were able to try our diving services and actually got to experience diving in the beautiful waters of Mactan, Cebu. Indeed, there is a great diversity of species to see under the waters of Mactan, Cebu. We shall look forward to your next... More 

Dallas, Texas
1 review
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 5, 2015

It was not so frequent that my beautiful wife and I had the same vacation together, specially we are working in two different hospitals. Our family flew to Cebu for two weeks and three days in Bohol. Palmbeach was highly recommended by a distant relative which it proved to be a perfect choice. Since my children love swimming and boating,... More 

Was this review helpful? Yes 8
ReginaNonato, Chief Operations Officer at Palmbeach Resort & Spa, responded to this review

Thank you for the positive feedback during your stay with us. I am glad to know you were able to avail our highly recommended services especially for first-timers in Cebu. The island hopping and city tour are activities which are indeed to be experienced and enjoyed with loved ones and I am glad to know you were able to experience... More 

Manila, Philippines
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed December 30, 2014

We booked 5 days in Palm Beach hoping to spend our NYE celebration by the beach. Their photos and reviews are quite misleading, being as there's no shore line (sand) and the water right infront is dirty. There were a couple of things about the Palm Beach that disappointed us: 1. Price is almost as much as a 4-star hotel,... More 

Was this review helpful? Yes 10
ReginaNonato, Chief Operations Officer at Palmbeach Resort & Spa, responded to this review

Thank you for staying with us. I am deeply concerned about your feedback. As to our rates, please know that we are offering one-half of the rates offered by 5-star and 4-star resorts in the area. As to the water pressure, Mactan area particularly Punta Engano area, was experiencing water problems from MCWD at the time of your stay, hence,... More 

1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 10, 2014

Our 4days stay in Palm Beach was great. My fiancee and I enjoyed the food,view and the service was awesome. Their staff was so hospitable and kudos to their lifeguard-i think his name is Rudy who was accomodating enough and encouraged me to do some diving..Unfortunately,i wasnt able to do their watersports coz my fiancee wont let me but hopefully... More 

Was this review helpful? Yes 3
ReginaNonato, Chief Operations Officer at Palmbeach Resort & Spa, responded to this review

Thank you for sharing your experience during your stay with us. I am glad to know that our resort felt like home to you and your fiancé during your four-day stay in Cebu. Thank you also for the kind words on our staffs’ hospitality especially to our lifeguard who accommodated and accompanied you to do some diving on the beach.... More 

Pasig, Philippines
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 4, 2014

my Palmbeach resort was really really awesome! I loved their facilities and the view was so fascinating. The food was really delicious and worth it! All the rooms are nice and fully furnished. They have cold A/C and it is very relaxing. The beds are comfortable. They have a very good cable television with complete channels.Wifi connection is fast and... More 

Was this review helpful? Yes
ReginaNonato, Chief Operations Officer at Palmbeach Resort & Spa, responded to this review

Thank you for the kind words and positive feedback during your stay with us. I am glad to know you were able to relax and enjoy the view of the sea, the food we’ve prepared, the comfort of our beds and room, as well as the other facilities we offer for the convenience and relaxation of our valued guests. I... More 

Fremont, California
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 3, 2014

I spent several days in Palmbeach and it was one of the best choices we made. The room was cozy, the staff was friendly, and the food was delicious. That it is so close to the open sea, with amazing views, is a great added bonus too! I highly recommend this to those who want to enjoy being far from... More 

Was this review helpful? Yes 3
ReginaNonato, Chief Operations Officer at Palmbeach Resort & Spa, responded to this review

Thank you for the positive feedback during your stay with us. Thank you also for the kind words on our staffs hospitality, spaciousness of our room, and food. I am glad to know you were able to enjoy the view of the sea and serenity of the place. It is our pleasure to have made your stay with us enjoyable.... More 

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