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Txai Resort Itacare

Certificate of Excellence
Rod. Ilheus - Itacare Km 48, Itacare, State of Bahia, Brazil
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Txai Resort Itacare
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Ranked #2 of 7 Hotels in Itacare
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 weeks ago
Alex_Atzberger New York City, New York
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158 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York City, New York
Contributor
13 reviews 13 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I stayed at Txai at the end of February. We were looking primarily for quiet and relaxing beach time away from the hustle and bustle of an urban environment, yet we looked for high quality amenities. Txai Itacare was the perfect combination: - endless pristine Bahian beach. You are literally the only person at the beach (see... More 

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TxaiResorts, Gerente de relações com clientes at Txai Resort Itacare, responded to this review

Dear Mr. “Alex_Atzb”, Thank you very much for such a lovely review. We are delighted to hear that you have enjoyed your stay with us! Due to our privileged location, phenomenal natural scenery and well-appointed accommodations and amenities, we have to agree that Txai offers the perfect setting for a luxuriously relaxing vacation! I will be sure to let our... More 

Rio de Janeiro, RJ
Top Contributor
50 reviews 50 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 27, 2015

The resort is absolutely gorgeous: the gardens beautifully arranged, with two beautiful pools and it has a private empty beach. The Shamash Spa is one of a kind and has a magnificent view. For us Txai is a piece of paradise! The reservation included half board. So for dinner you get to chose from 3 starters and 3 main courses.... More 

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TxaiResorts, Gerente de relações com clientes at Txai Resort Itacare, responded to this review

Dear “P S” Firstly thank you very much for the time you have dedicated sharing your comments about our resort! We are delighted to hear that you consider TXAI to be a “piece of paradise!” And we couldn´t agree more that our Shamash SPA really is one of a kind. Regarding our accommodations, we are happy that you consider them... More 

1 review
3 of 5 stars Reviewed January 3, 2015

Txai is located in a breathtaking scenary, however, its poor quality service does not allow its visitors to enjoy the hotel to its fullest capacity. Clearly, the hotel is understaffed, and suffers with management problems, lacking infrastructure such as beach huts, and basic amenities such as towels. The beauty does not compensate for the lack of service.

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TxaiResorts, Gerente de relações com clientes at Txai Resort Itacare, responded to this review

Dear "Julialopes705" Firstly thank you for taking your time to share your comments about TXAI. We are truly blessed to be located in an area so rich in natural beauty and are happy that you have highlighted this aspect. However, we regret to hear that your experience was less than perfect and that our service has not been up to... More 

Sao Paulo, SP
1 review
3 of 5 stars Reviewed January 2, 2015

Not enough staff to atend the guests. On two ocasions the buffet lunch food finished and was not replaced. The management does not seem to want to solve problems. The staff at the reception doesnt seem to know anything about the hotel. The rooms need painting on the outside.

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TxaiResorts, Gerente de relações com clientes at Txai Resort Itacare, responded to this review

Dear "RobertoL" Thank you very much for taking your time to share your comments about TXAI Resorts Itacaré. We are sorry to hear that your experience at TXAI was unsatisfactory and that you felt our management team is not interested in solving problems. I can assure you that the reality is rather different; one of their main priorities is improving... More 

Paris
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 30, 2014

We had a great time @ Txai resort : - the beach is really incredible - the new French chef makes excellent cooking - the palm tree garden is a paradise on Earth BUT: - Except 2/3 persons in the staff no one speaks ANY word of English. For instance : if you want to book a massage, the spa... More 

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TxaiResorts, Gerente de relações com clientes at Txai Resort Itacare, responded to this review

Dear "TGVM", We were honored by your visit and appreciate you taking your time to share your comments about our resort. Although we are delighted to hear that you liked our beach, Chef and garden, we were concerned about your other comments and have shared them with our management team. The lack of English unfortunately, is a big problem within... More 

São Paulo
Top Contributor
63 reviews 63 reviews
31 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed December 10, 2014

This hotel is everything you could ask for...great bungalow, excellent food, exceptional spa. The best massage I have ever experienced (ayurvedic massage), highly recommended. The spa infinity pool has a view to die for. The pool area is quiet, with low, soothing music (bossa nova kind). The staff is really nice and caring, even if the service is a bit... More 

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TxaiResorts, Gerente de relações com clientes at Txai Resort Itacare, responded to this review

Dear “Buriti”, Thank you very much for taking your time to share your comments about your experiences at TXAI Resort Itacaré. Our resort is committed to continuously improving our services and to meeting and exceeding our guest´s expectations. We are honored by your compliments and feel extremely gratified. We regret to hear that our service was slower than desired and... More 

Boston
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed December 6, 2014

This is our 3rd visit to this magnificent resort where Paradise has found a spot. The staff is wonderful and the accommodations and food exceptional. HOWEVER:this was our third visit and the FIRST during which we had to suffer from crying screaming infants and toddlers who were not allowed at this resort during previous years. This is a SMALL intimate... More 

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TxaiResorts, Gerente de relações com clientes at Txai Resort Itacare, responded to this review

Dear "Kafrid" Thank you very much for taking your time to share your comments about our hotel. We are very happy that you consider Txai to be a paradise and thank you sincerely for your various visits. We are sorry to hear that you were disturbed during your stay and we are grateful that you have shared this with us.... More 

Senior Contributor
41 reviews 41 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed December 3, 2014

The scenery is incredible and it has great details. I am not a swimming pool fan, specially in hotel like where you have lots of miles of desert beach where you can walk along and dive whenever you feel like. But 2 amazing swimming pools! The Spa is definitely worth the visit, on top of the hill with a cutting... More 

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TxaiResorts, Gerente de relações públicas at Txai Resort Itacare, responded to this review

Hello Mr ''sharkcuca'', We are very happy that you liked our 5 swimming pools also our gorgeous spa with the best view of the our resort. You know already ‘’Bahia Service’’ and we are working hard to make it better each day. We like to thank you very much for taking your time to write your review. Best regards from... More 

Rio de Janeiro, RJ
Contributor
19 reviews 19 reviews
18 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 21, 2014

a resort that does not feel like a resort. only 38 bungalows and they have a large structure. deserted beach, friendly service, fresh and delicious cuisine especially seafood and fruits. the spa is amazing with very knowledgeable therapists. had one of the best massage of my life! Views from all over the hotels are beautiful, they are located in a... More 

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Sao Paulo, SP
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed August 2, 2014

The spot is very beautiful and beach really privative. The bangalo, structure are nice. All packaging is ok but its missing a little bit of charm.... the famous "je ne sais quoi..". The chef is good and acxept demands out of menu.

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