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Txai Resort Itacare

Certificate of Excellence
Rod. Ilheus - Itacare Km 48, Itacare, State of Bahia, Brazil
Hotel amenities
Txai Resort Itacare
Best prices for: 1 room 1 guest
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Ranked #2 of 7 Hotels in Itacare
Certificate of Excellence
A recent review
4 of 5 stars reviewed 4 weeks ago
Fabio K
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175 reviews from our community

Traveler rating
    122
    34
    9
    7
    3
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29
94
6
4
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (175)
  • Mar-May only
    (54)
  • Jun-Aug only
    (27)
  • Sep-Nov only
    (43)
  • Dec-Feb only
    (51)
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Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My wife and I were looking for a place in Brazil to spend a few days relaxing and we choose Txai. No doubts it is a great hotel with a nice beach and very good food. On top of that, Itacaré beach is amazing and the hotel is in a private area so it's all for you. Obviuosly, as almost... More 

Was this review helpful? Yes 1
TxaiResorts, Gerente de relações públicas at Txai Resort Itacare, responded to this review

Dear Mr. Fabio K. Its an honor to us to know that you choose Txai to relax. We are delighted to hear that you liked our beach and food. We are really sorry for the inconvenience about the clarity in the morning pass by the door of your bungalow, worried with your discomfort we moved you to a better room... More 

Sao Paulo, Brazil
Top Contributor
51 reviews 51 reviews
8 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed April 16, 2015 via mobile

Itacaré is one of the most beautiful cities in Brazil, with pretty beaches surrounded by exuberant forests, and Txai's owners knew how to add charm and good services to it. We've rented a house in a group of 6 adults, but next time I'll choose a bungalow - romantic and closer to the beach and hotel facilities.

Was this review helpful? Yes
TxaiResorts, Gerente de relações públicas at Txai Resort Itacare, responded to this review

Mr Anader, Firstly thank you for taking your time to share your comments about Txai and for a lovely review about our privileged location, phenomenal natural scenery . Once again we would like to thank you profoundly for your kind words and we truly hope to have the pleasure of welcoming you back to TXAI in the future. Warms Regards... More 

northwood
Top Contributor
307 reviews 307 reviews
71 hotel reviews
199 helpful votes 199 helpful votes
4 of 5 stars Reviewed April 2, 2015

This hotel has a magnificent location amazing empty beach, great facilities , excellent chef, super 6 swimming pools, top quality spa. Some areas of the hotels work well, ie the restaurant, pool bar and lunch area and houskeeeping but as many TA reviewers note the service generally is pathetic. The comments are acknowledged by the hotel who clearly do nothing... More 

Was this review helpful? Yes 2
Mety A, Diretor de Operaçōes at Txai Resort Itacare, responded to this review

Dear Mr Peterah, I'm the diretor of operations for TXAI brand, let me say that we are deeply sorry about your in-satisfaction and deception on our general manager and our management quality. I read your comments very carefully and i 'll like to apologies to you on the phone, if you can give me your phone number on my email... More 

New York City, New York
Contributor
13 reviews 13 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed March 1, 2015

My wife and I stayed at Txai at the end of February. We were looking primarily for quiet and relaxing beach time away from the hustle and bustle of an urban environment, yet we looked for high quality amenities. Txai Itacare was the perfect combination: - endless pristine Bahian beach. You are literally the only person at the beach (see... More 

Was this review helpful? Yes
TxaiResorts, Gerente de relações com clientes at Txai Resort Itacare, responded to this review

Dear Mr. “Alex_Atzb”, Thank you very much for such a lovely review. We are delighted to hear that you have enjoyed your stay with us! Due to our privileged location, phenomenal natural scenery and well-appointed accommodations and amenities, we have to agree that Txai offers the perfect setting for a luxuriously relaxing vacation! I will be sure to let our... More 

Rio de Janeiro, RJ
Top Contributor
50 reviews 50 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 27, 2015

The resort is absolutely gorgeous: the gardens beautifully arranged, with two beautiful pools and it has a private empty beach. The Shamash Spa is one of a kind and has a magnificent view. For us Txai is a piece of paradise! The reservation included half board. So for dinner you get to chose from 3 starters and 3 main courses.... More 

Was this review helpful? Yes
TxaiResorts, Gerente de relações com clientes at Txai Resort Itacare, responded to this review

Dear “P S” Firstly thank you very much for the time you have dedicated sharing your comments about our resort! We are delighted to hear that you consider TXAI to be a “piece of paradise!” And we couldn´t agree more that our Shamash SPA really is one of a kind. Regarding our accommodations, we are happy that you consider them... More 

1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 3, 2015

Txai is located in a breathtaking scenary, however, its poor quality service does not allow its visitors to enjoy the hotel to its fullest capacity. Clearly, the hotel is understaffed, and suffers with management problems, lacking infrastructure such as beach huts, and basic amenities such as towels. The beauty does not compensate for the lack of service.

Was this review helpful? Yes 2
TxaiResorts, Gerente de relações com clientes at Txai Resort Itacare, responded to this review

Dear "Julialopes705" Firstly thank you for taking your time to share your comments about TXAI. We are truly blessed to be located in an area so rich in natural beauty and are happy that you have highlighted this aspect. However, we regret to hear that your experience was less than perfect and that our service has not been up to... More 

Sao Paulo, SP
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 2, 2015

Not enough staff to atend the guests. On two ocasions the buffet lunch food finished and was not replaced. The management does not seem to want to solve problems. The staff at the reception doesnt seem to know anything about the hotel. The rooms need painting on the outside.

Was this review helpful? Yes 2
TxaiResorts, Gerente de relações com clientes at Txai Resort Itacare, responded to this review

Dear "RobertoL" Thank you very much for taking your time to share your comments about TXAI Resorts Itacaré. We are sorry to hear that your experience at TXAI was unsatisfactory and that you felt our management team is not interested in solving problems. I can assure you that the reality is rather different; one of their main priorities is improving... More 

Paris
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 30, 2014

We had a great time @ Txai resort : - the beach is really incredible - the new French chef makes excellent cooking - the palm tree garden is a paradise on Earth BUT: - Except 2/3 persons in the staff no one speaks ANY word of English. For instance : if you want to book a massage, the spa... More 

Was this review helpful? Yes 1
TxaiResorts, Gerente de relações com clientes at Txai Resort Itacare, responded to this review

Dear "TGVM", We were honored by your visit and appreciate you taking your time to share your comments about our resort. Although we are delighted to hear that you liked our beach, Chef and garden, we were concerned about your other comments and have shared them with our management team. The lack of English unfortunately, is a big problem within... More 

São Paulo
Top Contributor
66 reviews 66 reviews
33 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed December 10, 2014

This hotel is everything you could ask for...great bungalow, excellent food, exceptional spa. The best massage I have ever experienced (ayurvedic massage), highly recommended. The spa infinity pool has a view to die for. The pool area is quiet, with low, soothing music (bossa nova kind). The staff is really nice and caring, even if the service is a bit... More 

Was this review helpful? Yes
TxaiResorts, Gerente de relações com clientes at Txai Resort Itacare, responded to this review

Dear “Buriti”, Thank you very much for taking your time to share your comments about your experiences at TXAI Resort Itacaré. Our resort is committed to continuously improving our services and to meeting and exceeding our guest´s expectations. We are honored by your compliments and feel extremely gratified. We regret to hear that our service was slower than desired and... More 

Boston
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed December 6, 2014

This is our 3rd visit to this magnificent resort where Paradise has found a spot. The staff is wonderful and the accommodations and food exceptional. HOWEVER:this was our third visit and the FIRST during which we had to suffer from crying screaming infants and toddlers who were not allowed at this resort during previous years. This is a SMALL intimate... More 

Was this review helpful? Yes 3
TxaiResorts, Gerente de relações com clientes at Txai Resort Itacare, responded to this review

Dear "Kafrid" Thank you very much for taking your time to share your comments about our hotel. We are very happy that you consider Txai to be a paradise and thank you sincerely for your various visits. We are sorry to hear that you were disturbed during your stay and we are grateful that you have shared this with us.... More 

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