I booked this hotel via Internet and payed 3 month prior to my arrival and requested a confirmation on several times with no luck. Unfortunately I arrived a day late at this hotel and the front office manager told me she would look into the problem and would come back to me but never did try to contact me. We...
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Dear Siggi1,
Thank you for your feedback - it will help us improve to provide the very best to future customers. We are currently busy with maintenance and the repainting of the rooms and regret not meeting your expectations on this occasion.
Thank you for the complements to our kitchen staff.
Wishing you happy travels in future!
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First room offered was overrun by ants....thousands of them, floor was literally covered with them. Room quickly changed to another basic box with canvas covered windows instead of curtains. I guess it might have worked if the zips worked, as it was hardly any did, the canvas behaved as it wished. Hanging loose here and there, once opened almost imposiple...
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Dear Lovetotraveldubai,
The first rains of the season brought along ants and although we do our utmost to control them, we can’t always foresee where they will ‘invade’ next. Apologies for not meeting your expectations – we are currently busy with maintenance and the repainting of our rooms.
Glad that you enjoyed our restaurant, food and wine selection!
We thank...
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I travelled with a group of 09 and we all loved the lodge. If you consider that you are on the middle of the desert. This place is more than especial it is " UNIQUE" . The staff is very friendly and help us with all. The rooms are comfortable but bit warm at day time but fresh on the...
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Dear Leo L,
Thank you for your wonderful review!
Glad you enjoyed your stay and our special New Year’s celebrations.
We are looking forward to welcome you back at Sossusvlei Lodge in due course.
Best wishes,
The Sossusvlei Lodge Team.
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We Chose this Lodge because it is at the entrance to sossusvlei and we wanted to Be early. The rooms were nice, Staff friendly and we enjoyed the Area around it. The rooms are a Kombination of a traditional Lodge and a tent. We fehlt we got good Value for Money. The only Thing we did Not like is the...
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Dear Werner D,
Thank you so much for your review.
We are pleased that you enjoyed your stay!
Looking forward to welcome you back at Sossusvlei Lodge.
Best wishes,
The Sossusvlei Lodge Team.
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What a jewel in the desert. We stopped by at various places in search of the right lodge to suit our holiday needs. This was the place! The most friendly people and the best food in all Namibia. The views are great and so we stayed longer than anticipated. We'll definitely be back!
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Dear Patricia M,
Thank you for your wonderful review and complements!
We are looking forward to welcome you back at Sossusvlei Lodge.
Best wishes,
The Sossusvlei Lodge Team.
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This lodge is just outside the entrance to the national park and is therefore very convenient for an early start on the dunes. But beyond that its not got a huge amount to recommend it. The architecture is quirkly at best and distinctly odd at worst. This is exampled in the accomodation; part room part tent. The view across the...
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So sorry we could not meet your requirement with our very unique style, which by chance, happens to blend in perfectly well with the surrounding beautiful nature. This is the art of brilliant architecture combined with eco-friendliness for which we have won several awards. Some 98% of our approximately 30,000 guests per annum have only high regard for our lovely...
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Always want to stay longer. Fantastic location right next door to entrance to the National Park - the 60 kilometre drive to Sossusvlei. Fabulous rooms, bedroom walls constructed in canvas gives a real feel of being out in the bush, but with all the trimmings. Great bathroom with a good shower. Outdoor/indoor dining (your choice) with a gourmet selection whether...
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Hi BongoBickford,
Thank you for your wonderful review!
We are looking forward to welcome you back at Sossusvlei Lodge in due course.
Best wishes,
The Sossusvlei Lodge Team
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I agree w/ the previous reviewer. We too had a terrible accident while driving a 2wd on the gravel roads 12km from the lodge. I highly recommend a 4wd as the roads are quite treacherous. Fortunately, no one was seriously injured and lodge staff picked us up on site.
All in all, the facilities and staff went beyond expectations.
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Dear jcsuffer,
We are pleased to hear that you, your wife and the little one arrived home safely.
Thank you for your kind words and we hope to have you visit us again in future.
Our regards to your wife and lovely little daughter.
May you keep well,
Christelle
GUEST RELATIONS MANAGER
Sossusvlei Lodge
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The lodge is very well run by a super-efficient manager, Karl-Heinz, who rescued us after we had a horror crash off the gravel approach road (I would recommend only driving there in a 4x4 and taking it VERY cautiously unless you want to bounce upside down twice as we did in our destroyed VW Polo hire car). The lodge looked...
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Dear tpsontour, (I did not want to use your real name in order to uphold your privacy)
Thank you for your kind words and I am happy to hear that you both arrived home safely.
It is always our pleasure to assist in situations like these and it is wonderful to know that given the circumstances you still enjoyed your...
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Stayed three nights at Sossusvlei Lodge during a 16 day Namibia self driving tour arranged by Lily at Cardboard Box Travel Shop (Windhoek). The lodge is in a great location for Sossusvlei park tours and has plenty of amenities. The tent rooms are fantastic with full view of the savanah and surrounding mountain landscape. The staff was very friendly and...
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