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Hotel Casa Real del Cafe

Certificate of Excellence
3.5 of 5
Hotel website
58, Zamora Street, Downtown, Coatepec 91500, Mexico
Hotel Casa Real del Cafe
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Ranked #1 of 2 Hotels in Coatepec
Certificate of Excellence
A recent review
4 of 5 stars reviewed 2 weeks ago
GranPena Zacatecas, Mexico
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46 Reviews from our TripAdvisor Community

Traveler rating
    28
    15
    2
    1
    0
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19
12
4
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (46)
  • Mar-May only
    (20)
  • Jun-Aug only
    (17)
  • Sep-Nov only
    (1)
  • Dec-Feb only
    (8)
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Zacatecas, Mexico
Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Comfortable, well maintained, spotless. Service was cordial, prompt and faultless. I ordered a pizza at the front desk asking for a recommendation. The pizza arrived promptly, was better than expected and the hotel staff brought it to my room with plate and silverware just in case. The room could have used brighter lighting and more drawer or shelf space. The... More 

Was this review helpful? Yes
Liliana P, Gerente at Hotel Casa Real del Cafe, responded to this review
Google Translation

Estimado GranPena, ¡Muchas gracias por compartir su experiencia en Casa Real del Café! Esperamos que haya tenido un buen viaje... More 

San Ignacio, Belize
Level Contributor
54 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed June 6, 2014

We enjoyed our stay and appreciated the hotel staff arranging a guided tour with a transplanted lady from Mexico City who appeared to know everyone we encountered. What we almost missed was breakfast, and it would have been a huge mistake, a terrible loss. The food was exquisite regional Mexican cuisine, and it simply gets no better. We usually consume... More 

Was this review helpful? Yes
Liliana P, Gerente at Hotel Casa Real del Cafe, responded to this review

Dear Chucumite, We apreciate very much that you share your experience with other travelers! Our team will be grateful with your comments and inputs regarding our traditional kitchen. We are very proud to count with our tour guide Maribel, and share your opinion: she loves Coatepec and knows every secret of it! We would be more than happy to have... More 

London, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed March 18, 2014

I had high hopes from this place. It is billed as Coatepec's luxury hotel. It also gets very good reviews on the site. Don't get me wrong - it is very good. But there are some things they need to tweak to make it perfect. First, our room was damp. There was that slightly disappointing musty smell that you often... More 

Was this review helpful? Yes 1
Delray Beach, Florida
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 22, 2013

I just came back from Coatepec and loved staying at Casa Real del Cafe. Staff was very attentive and made me feel at home as soon as I arrived. My room was very comfortable, clean and spacious. I plan to come back with my whole family. I highly recommend it.

Was this review helpful? Yes 2
Liliana P, General Manager at Hotel Casa Real del Cafe, responded to this review
Google Translation

Estimada Sra. Carmie, Agradecemos enormemente sus comentarios. Nos gustaría que nos proporcionara su dirección electrónica para poder hacerle llegar de... More 

Amsterdam, The Netherlands
Level Contributor
84 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed February 25, 2013

Casa Real del Cafe is a very small hotel (currently just 6 rooms, but they're building new ones), located in a beautiful old coffee farm in the colonial centre of Coatepec. Rooms are located around a beautiful courtyeard. The (old) rooms have two floors with a large king size bed on the ground floor and two separate smaller beds on... More 

Was this review helpful? Yes 1
Liliana P, Gerente at Hotel Casa Real del Cafe, responded to this review
Google Translation

Estimado Sr. Rob, Agradecemos infinitamente sus comentarios. Esperamos que haya tenido un buen viaje de regreso a Casa. Fue un... More 

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