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All 2 Rhoose hotels

Holiday Inn Express Cardiff Airport

3.0 of 5 Hotel   |   Port Road, Rhoose CF62 3BT, Wales
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Ranked #1 of 2 Hotels in Rhoose
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
katy83T Pembrokeshire, United Kingdom
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423 reviews from our community

Traveler rating
    165
    182
    46
    19
    11
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Pembrokeshire, United Kingdom
Contributor
11 reviews 11 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

We stayed here for 1 night as we had an early flight the next morning. hotel was a great price which we booked on the internet through holiday inn,very quiet and great nights sleep. room was very clean only thing was that the room had a plugin which was so strong that my husband had to put it out the... More

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Leamington Spa, United Kingdom
Contributor
14 reviews 14 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

This is a great hotel if you are traveling from the airport. The reception team were very friendly and welcoming and doubled up as the bar staff in the evening. The rooms were spacious, comfortable and very clean. Perhaps a little out of the way for other reasons. A good breakfast buffet, both English & Continental. Good value for money.

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South Wales
Senior Contributor
47 reviews 47 reviews
30 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 1 week ago

Myself and my husband stayed here before an early morning flight from Cardiff Airport. The room was very good, comfortable and with a good shower. The meal we had was good value and tasty. The shuttle bus picked us up on time. There was a problem getting through to the hotel on our return so we had a taxi and... More

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Holiday Inn Exp... M, Manager at Holiday Inn Express Cardiff Airport, responded to this review

Dear Sir/Madam, Thank you very much for taking the time to share your experience regarding your recent stay here on tripadvisor. I am very glad that you have enjoyed your stay with us at that all facilities offered have been to your satisfaction. Kind Regards, Jessica Deputy GM. More

Jacksonville
Top Contributor
63 reviews 63 reviews
13 hotel reviews
39 helpful votes 39 helpful votes
1 of 5 stars Reviewed 1 week ago

Well, I tried to post a review on their website, but they rejected it, allegedly because I mentioned another hotel, which I didn't. This is the third time I've stayed at this hotel. I only do so, because I do work in Bridgend and fly from Cardiff back to the states. I've never had a good experience, but nothing as... More

Was this review helpful? Yes
Holiday Inn Exp... M, Manager at Holiday Inn Express Cardiff Airport, responded to this review

Dear Sir, Thank you very much for your comments. As you are aware I am already in touch with you regarding a refund on your stay. My apologies again that the person who has dealt with you did not follow my instructions and offered a discount and apology straight away. Kind Regards, Jessica Deputy GM More

Nottingham, United Kingdom
Top Contributor
173 reviews 173 reviews
32 hotel reviews
93 helpful votes 93 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here recently on a business trip and think this hotel is pretty good from a business traveller viewpoint. It's very close to Cardiff airport but given there aren't huge numbers of flights isn't a problem noise wise. The windows don't open but seem to have layers of glass which does a good job of keeping the noise out. Plenty... More

Was this review helpful? Yes
Holiday Inn Exp... M, Manager at Holiday Inn Express Cardiff Airport, responded to this review

Dear Sir/Madam, Thank you very much for taking the time to share your experience regarding your recent stay here on tripadvisor. I am very glad that you have enjoyed your stay with us at that all facilities offered have been to your satisfaction. Kind Regards, Jessica Deputy GM. More

Cardiff, United Kingdom
Senior Contributor
33 reviews 33 reviews
21 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I always stay at this hotel when flying early and will continue to do so. The staff are very good (special mention to Karl at reception for changing our room at late notice when we had an unexpected extra guest for the night). The rooms are clean, tidy with comfy beds, modern TV's and good bathrooms. The free WIFI is... More

Was this review helpful? Yes
Holiday Inn Exp... M, Manager at Holiday Inn Express Cardiff Airport, responded to this review

Dear Sir, Firstly I would to thank you for your loyalty and for making the Holiday Inn Express the hotel of choice whenever you are in the area. I am glad that you have enjoyed your stay with us and that Carl went the extra mile during your stay. I hope we will be able to welcome you back in... More

Port Hope, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The staff was very accommodating but I found the room very spartan and utilitarian. Two single beds meant my wife and I slept apart and the beds were at best less than comfortable. The room only had a bathroom with a shower and the toilet needed extra strength to get a good flush. the room itself had no decor to... More

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Holiday Inn Exp... M, Manager at Holiday Inn Express Cardiff Airport, responded to this review

Dear Sir, Thank you very much for taking the time to share your experience regarding your recent stay here on tripadvisor. I am glad that the staff have been accommodating during your stay. Our rooms are decorated and furnished according to the Holiday Inn Express brand standards and I am afraid we can not change the layout or the furniture... More

Wales
Senior Contributor
29 reviews 29 reviews
21 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 3 weeks ago

As reflected in past reviews, the staff were wonderful ,, helpful beyond asking,,,,, I missed my airport transfer booked time,,, was so helpful to get me to airport,,, Room clean , with everything you need, quiet , comfortable. Expect another visit from me soon ,,,

Was this review helpful? Yes 1
Holiday Inn Exp... M, Manager at Holiday Inn Express Cardiff Airport, responded to this review

Dear Sir/Madam, Firstly thank you very much for your loyalty and for making the Holiday Inn Express Cardiff Airport the hotel of choice whenever you are in the area. Please be assured that I will share your comments with the whole team and I am sure that all staff members will be very proud to read your review. Thank you... More

Canberra, Australia
Top Contributor
93 reviews 93 reviews
38 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was very pleasantly surprised when we stayed in this property as I was labouring under the misapprehension that airport hotels don't really care about customers as they are gone so quick. WRONG. The staff here helped us considerably and went out of their way to assist when we decided to over stay check-out to get our washing done and... More

Was this review helpful? Yes 1
Holiday Inn Exp... M, Manager at Holiday Inn Express Cardiff Airport, responded to this review

Dear Sir/Madam, Thank you very much for your lovely comments. I am very glad that we were able to show you that the whole Holiday inn Express Cardiff Airport is always going the extra mile to make our customers as comfortable as we can. I hope we will be able to welcome you back in the future and thank you... More

1 review
3 of 5 stars Reviewed 4 weeks ago

This hotel is very close to Cardiff airport. Even so the bedrooms are very well insulated and virtually soundproof. Excellent if you need to sleep well. Ask reception to allocate you a room at end of a corridor away from lifts.

Was this review helpful? Yes
Holiday Inn Exp... M, Manager at Holiday Inn Express Cardiff Airport, responded to this review

Dear Sir/Madam, Thank you very much for taking the time to share your experience regarding your recent stay here on tripadvisor. I am very glad that you have enjoyed your stay with us at that all facilities offered have been to your satisfaction. Kind Regards, Jessica Deputy GM. More

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Additional Information about Holiday Inn Express Cardiff Airport

Address: Port Road, Rhoose CF62 3BT, Wales
Phone Number:
Location: United Kingdom > Wales > Southern Wales > Vale of Glamorgan > Rhoose
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Cardiff Airport 3*
Number of rooms: 109
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Also Known As:
Holiday Inn Express Cardiff Airport Hotel Rhoose
Holiday Inn Express Cardiff Airport Rhoose, Wales, UK

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