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Holiday Inn Express Cardiff Airport

3.0 of 5 Port Road, Rhoose CF62 3BT, Wales
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Certificate of Excellence 2014
Holiday Inn Express Cardiff Airport
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Holiday Inn Express Cardiff Airport
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463 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Newton Abbot, United Kingdom
Top Contributor
50 reviews 50 reviews
37 hotel reviews
87 helpful votes 87 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We took a package with the car parking and transfer included. We arrived late evening and were the only guests eating, but we had a huge portion of fish and chips. Checking in was rather slow and there seemed to be a lot of paperwork. The room was comfortable and had a shower but no bath and a flat screen... More 

Was this review helpful? Yes
Cwmbran, United Kingdom
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 days ago NEW

great way to start holiday if you have an early flight as so near to airport. good clean accommodation, transfers to airport quick and easy. rooms with bed for the kids included. Parking for the holiday time included. Booked in then went to the local Toby carvery for evening meal, back for a couple of drinks in the bar, then... More 

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Bridgend Wales
Contributor
18 reviews 18 reviews
17 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed at this hotel on the 9th January before leaving on holidays the day after. We paid £60 for the night including breakfast and 15 days parking which also included airport transfer. The hotel is next to the airport and the transfer taking less that 5 minuets. Rooms very clean and comfortable with a large television. Breakfast is continental and... More 

Was this review helpful? Yes 2
Richard E, Manager at Holiday Inn Express Cardiff Airport, responded to this review

Dear Reynolds 1949, Thank you for taking the time to leave a review with regards to your recent stay at the hotel. I am pleased you enjoyed your stay and was able to take advantage of the restaurant facilities . It is always good to hear that guests have found our rooms very clean and comfortable. I look forward to... More 

Swansea, United Kingdom
Top Contributor
80 reviews 80 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed here as we had a morning flight so was nice to relax. Check in was easy. Room was very nice and Co. FYI bed. We had meal in restaurant which was a bit pricey but very nice so worth it. Breakfast in the morning was very nice. Plenty of selection. Cheap enough to stay here and great location... More 

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Richard E, Manager at Holiday Inn Express Cardiff Airport, responded to this review

Dear Rebecca C, Thank you for taking the time to leave a review following your recent stay at the hotel. It is always good to hear guests comment on our service. I was pleased you had a pleasant stay and enjoyed the facilities offered. I look forward to welcoming you to the hotel again in the future. Regards Richard Ellis... More 

Cardiff
Contributor
20 reviews 20 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed for only a short night, as we had a very early flight. the staff were very friendly and welcoming and the menu choices were excellent. Tasty and well cooked. We did not have to ask for an early morning call it was offered (this was an automated call, that was followed by another call five minutes later to... More 

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Richard E, Manager at Holiday Inn Express Cardiff Airport, responded to this review

Dear Dianne, Cardiff Thank you for taking the time to leave an excellent review following your recent short stay at the hotel. It is always good to hear pleasing reports with regards to our staff standards of professionalism, friendliness and helpfulness towards our guests. I will pass on your comments to the Chef and the kitchen staff and all those... More 

Cardiff, United Kingdom
1 review
3 of 5 stars Reviewed 1 week ago

Breakfast was a mad scramble ,as there is just a small amount served on bread and butter plates, very limited on produce… take it all leave it attude. Tables not wiped down or cleared in fact saw no one around to ask, had to spread butter with a spoon no clean silver wear.Evening one had to contend with other guests... More 

Was this review helpful? Yes
Richard E, General Manager at Holiday Inn Express Cardiff Airport, responded to this review

Dear Sir Thank you for taking the time to leave a review. I would be very grateful if you would contact me at the hotel on 01446 711 117, this would be of great assistance. Best Regards Richard More 

Staffs
Top Contributor
52 reviews 52 reviews
42 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Booked 4 rooms for a sporting event, smooth check in despite there being a large holiday party checking in at the same time. We were all allocated a room close to each other. The rooms were usual Holiday Inn Express styles. Tea coffee making facilties, hairdryer. Nice and clean and large, lovely large bath towels. I did find the bed... More 

Was this review helpful? Yes
Richard E, Manager at Holiday Inn Express Cardiff Airport, responded to this review

Dear Bootrek, Thank you for taking the time to leave a review following your stay at the hotel. I am pleased to hear that the staff were able to offer you rooms that were close to each other despite the large Holiday group booking in, and your check in went smoothly. It is always appreciated to be recognised for our... More 

UK
Top Contributor
57 reviews 57 reviews
23 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 2 weeks ago

For the price paid you cannot fault this hotel. Excellent value. Free car parking. Free Wifi. Express Breakfast included with stay. Rooms are clean and spacious. The staff are very good and I cannot fault anyone of them thus far. The chef is accommodating and when some items are not available they will do anything they can to help make... More 

Was this review helpful? Yes
Richard E, Manager at Holiday Inn Express Cardiff Airport, responded to this review

Dear Daz Edwards, Thank you for taking the time to leave an excellent review of the hotel. We always strive to provide an excellent service for all our guests. We will always endeavour to provide an excellent alternative if a menu item is unavailable. I will pass on your comments to our chefs. Our Smoking Rooms are situated so not... More 

Yorkshire
Contributor
14 reviews 14 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel was clean and the room comfy. Staff are frendly, parking is ample and the on site resturant is nice. This is a great hotel for the price, although its best to have a car if you want to get about from the hotel (although I did see several buses).The hotel is really convienient for the airport and travel... More 

Was this review helpful? Yes
Richard E, Manager at Holiday Inn Express Cardiff Airport, responded to this review

Dear Slippas, Yorkshire Thank you for taking the time to leave a review following your stay with the hotel on business. I am pleased to hear you enjoyed your stay with us. It is always good to hear that guests found the rooms clean and comfortable and the staff friendly of which we are proud of. With reference to transport,... More 

Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 2 weeks ago

Had a accessible room very nice sofa was nice comfy had the same room few months ago,lovely staff very helpful gave us de caf kencos milks only one in room,nice tv to watch,sleeped better this stay last time,if flying from airport again will stay again

Was this review helpful? Yes
Richard E, Manager at Holiday Inn Express Cardiff Airport, responded to this review

Dear Colette, Thank you for taking the time to leave a review on the hotel. I am pleased you enjoyed your stay in the accessible room at the hotel and had a good nights sleep. It is always good to hear that the staff were able to respond to your needs and apologies for inadequate supplies in the room. I... More 

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Additional Information about Holiday Inn Express Cardiff Airport

Address: Port Road, Rhoose CF62 3BT, Wales
Phone Number:
Location: United Kingdom > Wales > Southern Wales > Vale of Glamorgan > Rhoose
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Cardiff Airport 3*
Number of rooms: 109
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Also Known As:
Holiday Inn Express Cardiff Airport Hotel Rhoose
Holiday Inn Express Cardiff Airport Rhoose, Wales, UK

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