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All 2 Rhoose hotels

Holiday Inn Express Cardiff Airport

3.0 of 5 Hotel   |   Port Road, Rhoose CF62 3BT, Wales
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83%
Ranked #1 of 2 Hotels in Rhoose
Certificate of Excellence 2014
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416 reviews from our community

Traveler rating
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    179
    45
    19
    10
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Wales
Senior Contributor
29 reviews 29 reviews
21 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

As reflected in past reviews, the staff were wonderful ,, helpful beyond asking,,,,, I missed my airport transfer booked time,,, was so helpful to get me to airport,,, Room clean , with everything you need, quiet , comfortable. Expect another visit from me soon ,,,

Was this review helpful? Yes 1
Holiday Inn Exp... M, Manager at Holiday Inn Express Cardiff Airport, responded to this review

Dear Sir/Madam, Firstly thank you very much for your loyalty and for making the Holiday Inn Express Cardiff Airport the hotel of choice whenever you are in the area. Please be assured that I will share your comments with the whole team and I am sure that all staff members will be very proud to read your review. Thank you... More

Canberra, Australia
Top Contributor
88 reviews 88 reviews
35 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I was very pleasantly surprised when we stayed in this property as I was labouring under the misapprehension that airport hotels don't really care about customers as they are gone so quick. WRONG. The staff here helped us considerably and went out of their way to assist when we decided to over stay check-out to get our washing done and... More

Was this review helpful? Yes 1
Holiday Inn Exp... M, Manager at Holiday Inn Express Cardiff Airport, responded to this review

Dear Sir/Madam, Thank you very much for your lovely comments. I am very glad that we were able to show you that the whole Holiday inn Express Cardiff Airport is always going the extra mile to make our customers as comfortable as we can. I hope we will be able to welcome you back in the future and thank you... More

1 review
3 of 5 stars Reviewed 2 weeks ago

This hotel is very close to Cardiff airport. Even so the bedrooms are very well insulated and virtually soundproof. Excellent if you need to sleep well. Ask reception to allocate you a room at end of a corridor away from lifts.

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Holiday Inn Exp... M, Manager at Holiday Inn Express Cardiff Airport, responded to this review

Dear Sir/Madam, Thank you very much for taking the time to share your experience regarding your recent stay here on tripadvisor. I am very glad that you have enjoyed your stay with us at that all facilities offered have been to your satisfaction. Kind Regards, Jessica Deputy GM. More

Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

No faults at all. Stayed over night on return from holiday. We were collected from the airport and dropped to hotel in their minibus. Had a quick super easy check in. Rooms were spotless and made up ready. Tea and coffees facilities down stairs perfect. But breakfast included in the price was fabulous. Loads of choice and all great!!!

Was this review helpful? Yes
Holiday Inn Exp... M, Manager at Holiday Inn Express Cardiff Airport, responded to this review

Dear Sir/Madam, Thank you very much for taking the time to share your experience regarding your recent stay here on tripadvisor. I am very glad that you have enjoyed your stay with us at that all facilities offered have been to your satisfaction. Kind Regards, Jessica Deputy GM. More

Knowsley, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

hello all just had 4 great nights at the holiday inn Cardiff airport the hotel is very close to the airport but the good thing is you can have a good nights sleep becoz you can not hear the planes in the room only in the reception where you book in coz of the doors opening the all so have... More

Was this review helpful? Yes
Holiday Inn Exp... M, Manager at Holiday Inn Express Cardiff Airport, responded to this review

Dear Sir/Madam, Thank you very much for taking the time to share your experience regarding your recent stay here on tripadvisor. I am very glad that you have enjoyed your stay with us at that all facilities offered have been to your satisfaction. Thank you very much for making us the hotel of choice whenever you are in the area.... More

2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We are active pensioners who needed an overnight stop-over en-route to Malta via Cardiff Airport with 8 day car parking included. Our stay coincided with the NATO Conference so the hotel was extremely busy at that time. Despite that, telephone booking was a breeze. Using the Cardiff Airport postcode our our vehicle sat-nav found the hotel first time. Upon our... More

Was this review helpful? Yes
Holiday Inn Exp... M, Manager at Holiday Inn Express Cardiff Airport, responded to this review

Dear Sir and Madam, Thank you very much for taking the time to share your experience regarding your recent stay here on TripAdvisor. I am pleased to read that you have enjoyed your stay with us. I am very happy that all facilities we have offered you have been to your satisfaction. I hope we will be able to welcome... More

London, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

On arrival Holiday Inn I found the staffs disorganised and busy with training and updating the computer than attending to us.The response time to attend to us was disappointing especially arriving 11pm in heavy rain and sat nav taking us somewhere else. I had booked and printed confirmation for 8 double non smoking rooms booked through Amoma who were very... More

Was this review helpful? Yes
Holiday Inn Exp... M, Manager at Holiday Inn Express Cardiff Airport, responded to this review

Dear Sir/Madam, Thank you very much for sharing your experience here on tripadvisor. Would you be so kind to contact me directly under deputy@hiexcardiffairport.co.uk so I can investigate what happened with your bookings? Thank you very much in advance. Jessica Gresens Deputy GM More

Wolverhampton, United Kingdom
Senior Contributor
44 reviews 44 reviews
14 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here just overnight on a weekend trip to Barry Island. Really nice location right next to Cardiff Airport ( although there was no disturbance from planes ) The kids thought it was great to watch the jets take off. We found the location great, about 4 miles to Barry Island, we still had a sea view from our room.... More

Was this review helpful? Yes
Holiday Inn Exp... M, Manager at Holiday Inn Express Cardiff Airport, responded to this review

Dear Sir/ Madam, Thank you very much for taking the time to share your experience regarding your recent stay. I am pleased to read that you have enjoyed your stay with us. I am very happy that all facilities we have offered you have been to your satisfaction. I hope we will be able to welcome you back in the... More

Sidmouth, United Kingdom
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
34 helpful votes 34 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We were travelling as a group oof 9 people and stayed at this hotel before our holiday on the 23rd August. I had originally contacted the hotel to let them know that there would be 2 vehicles and was told that this wouldn't be a problem (I wasn't advised of any extra charges). Upon checking in at the hotel an... More

Was this review helpful? Yes
Holiday Inn Exp... M, General Manager at Holiday Inn Express Cardiff Airport, responded to this review

Dear Sir Thank you for taking the time to post your review. I have now investigated your comments. Regarding the the parking fee I have investigated and found that you did call on the hotel on the 16th July and the reservationist had made a note that space for an extra vehicle was required and the fee of £50 was... More

Carmarthen, Wales, United Kingdom
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Stayed overnight and left our car for a week again this year. We have found that it leaves our life stress free and chilled out before our flight. Rooms are well kept, clean and comfortable. Food is nice and the only thing I would like to see improved is for a higher seating capacity on the buses they use to... More

Was this review helpful? Yes
Holiday Inn Exp... M, Manager at Holiday Inn Express Cardiff Airport, responded to this review

Dear Sir/Madam, Thank you very much for taking the time to share your experience here on tripadvisor. I am glad you have enjoyed your stay with us and that we contributed to a stress free start to your holidays. We do have 2 buses but only 1 is currently in service but hopefully the second one will be back in... More

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Additional Information about Holiday Inn Express Cardiff Airport

Address: Port Road, Rhoose CF62 3BT, Wales
Phone Number:
Location: United Kingdom > Wales > Southern Wales > Vale of Glamorgan > Rhoose
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Cardiff Airport 3*
Number of rooms: 109
Reservation Options:
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Also Known As:
Holiday Inn Express Cardiff Airport Hotel Rhoose
Holiday Inn Express Cardiff Airport Rhoose, Wales, UK

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