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Holiday Inn Express Cardiff Airport

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Port Road, Rhoose CF62 3BT, Wales
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Holiday Inn Express Cardiff Airport
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Holiday Inn Express Cardiff Airport
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495 reviews from our community

Traveler rating
    187
    211
    62
    22
    13
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Contributor
11 reviews 11 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The stay in the hotel was lovely, we had a nice meal in the restaurant and was taken by a minibus to the airport the following morning. on arrival back we were told to ring and the bus would pick us up from the red bus stop in the short stay car park. We did this and was told we... More 

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Penzance, England, United Kingdom
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 1 week ago

Very basic, but good value for price we paid Bed extremely low to the ground ! Like a kids beds Bar area ok, restaurant like a canteen , need to make nicer to attract people to eat there. Menu ok, food ok Breakfast very basic, no staff around, plates were side plates - very odd ! Very convenient for airport... More 

Was this review helpful? Yes 1
Cardiff, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Not a bad hotel. Would stay here again if need be due to the closeness of the airport. Shuttle bus free. Rooms nice. Staff ok. No room service facilities but I suppose it's because it's an express hotel. However menu is nice downstairs. The fire alarm went off at 3.00am in the morning. Frightened us to death!& were due to... More 

Was this review helpful? Yes 2
Solva, Pembrokeshire United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 2 weeks ago

arrived in the aternoon beore our early morning flight , was met by a very abrupt receptionist no hello nor welcome but a what can i do , booked us in and handed our key. Evening reception were far more friendly and more helpful only disappointment was to be told there was no chef to do evening meal, staff put... More 

Was this review helpful? Yes 4
IHGCare, Guest Relations Manager at Holiday Inn Express Cardiff Airport, responded to this review

Dear Sharon R, Thank you for taking the time to leave a review of our property. We strive to provide the best possible experience and it is great to read from our guests on how we are doing. We would like to apologize for the overall dissatisfaction you had experienced during your stay. It is certainly not our intent to... More 

Cardiff
1 review
4 of 5 stars Reviewed 4 weeks ago

I was happy with my stay at this hotel where I spent a good and quiet night,the roms are perfectly soundproufed .and , moreever is very convenient as close to airport . For all these reasons,I recommend this hotel

Review collected in partnership with Galahotels.com

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Okehampton, United Kingdom
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Bad, Was in a ground floor room, no bath, room cold and took ages to warm up, only one person on reception and bar so service slow, decided in the end to eat elsewhere. Asked to upgrade WiFi online, told at reception it was not available only to find an advert in the room for "upgraded internet". Good Clean, young... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Cardiff Airport, responded to this review

Dear andysindevon, Thank you for taking the time to review our property. I am delighted that you were satisfied with the cleanliness, helpful and polite staff, breakfast service and convenient hotel location. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations.... More 

Newcastle upon Tyne
Senior Contributor
35 reviews 35 reviews
26 hotel reviews
157 helpful votes 157 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Very nice room, I did share with a mate as we were going to an RAF reunion, Only problem was when we arrived back at hotel after reunion ther was was only one hard working guy doing the bar and reception. No other complaints. Breakfast was good

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Tredegar, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 22, 2015

The hotel is clean and comfortable, it is ideally located for the airport! The triple glazing makes the rooms surprisingly quiet and the staff are friendly. There is an excellent bus service into the city centre, which can enable you to experience Wales' Capital City! The breakfast, which was included in the price, was satisfactory.

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Yalikavak, Turkey
Top Contributor
71 reviews 71 reviews
27 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed April 19, 2015

Nice room with a very nice channel view at a very reasonable price. Though right next to the airport and a fairly busy road no noise very well insulated.We ate at the restaurant which was also reasonably priced . Not a gourmet restaurant but I had a good rump steak with fresh salad and chunky chips and my wife had... More 

Was this review helpful? Yes 1
Cardiff, United Kingdom
Top Contributor
183 reviews 183 reviews
95 hotel reviews
391 helpful votes 391 helpful votes
4 of 5 stars Reviewed April 17, 2015

Cardiff Airport may be underused, hard to get to and have limited routes but the Cardiff Airport HIX turned out to be the cheapest hotel we stayed at on a 3 week tour of the Southern US and Caribbean and was was also one of the most convenient. I’ve flown from Cardiff (CWL) about 12 times but only 3 times... More 

Was this review helpful? Yes 1
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