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Holiday Inn Express Cardiff Airport

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Port Road, Rhoose CF62 3BT, Wales
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Holiday Inn Express Cardiff Airport
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Holiday Inn Express Cardiff Airport
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479 reviews from our community

Traveler rating
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    55
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    13
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chicago, Illinois
Top Contributor
110 reviews 110 reviews
20 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This typical Holiday Inn Express is only about a three minute walk from Cardiff Airport, or you can take the complimentary shuttle. The hotel itself is exactly what you can expect, clean rooms, complimentary breakfast. Free internet. No minibar. You will not hear too much airplane noise due to double windows, this does however also mean you can not open... More 

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Pembrokeshire, United Kingdom
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

5 star rating based on Value for money deals. You get exactly what you would expect. Clean and tidy rooms with a buffet breakfast. Hotel shuttle is efficient and long stay parking available. Staff as ever helpful, we have stayed here many times.

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Cardiff, United Kingdom
Contributor
12 reviews 12 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here for three days over February half term whilst we visited nearby Cardiff and the surrounding area. Room was immaculately clean and standard was excellent, absolutely no noise from the airport next door and the kids loved watching the planes landing and taking off. Breakfast was buffet style and staff were helpful and friendly even under pressure. Drive into... More 

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Rhondda Cynon Taf, United Kingdom
Senior Contributor
45 reviews 45 reviews
17 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Booked online needed to stay and park for a week before our holiday, easy to book and had a number of confirmations before we actually booked in. Check in absolutely painless staff attentive and helpful, room was very good and had enough space for me, my wife and grandson, no noise comfortable bed and shower, early morning call arranged and... More 

Was this review helpful? Yes 1
Bracknell, United Kingdom
Contributor
14 reviews 14 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Really helpful and friendly staff, the room was simple but a good size and the amenities were decent. Lovely shower room but filled with water quite a bit during use. Lovely bed, good nights sleep and wasn't disturbed by the nearby airport. Breakfast was nice and easy but not a huge range of hot food.

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Seaton, United Kingdom
2 reviews
3 of 5 stars Reviewed February 22, 2015

Me & my partner went to Barry island for the day & stayed at the Holiday Inn Express Cardiff Airport, although the room was ok & clean, we couldn't say the same for the breakfast area, food everywhere on the floor, no clean tables & generally in a poor state, we were quite surprised as we stay at the holiday... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Cardiff Airport, responded to this review

Dear Matt D, Thank you very much for taking the time to share your feedback. We always strive to provide great service and comfortable accommodations to all of our guests and it is nice to note that the rooms are up to your par. However, it is regrettable that your dining experience fell below your expectations. Rest assured that this... More 

Morpeth, United Kingdom
Senior Contributor
39 reviews 39 reviews
20 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed February 19, 2015

Conveniently close for airport with shuttle bus & parking a plus. Modern clean budget hotel & priced accordingly, bedrooms are simplistic yet comfortable, room to room sound insulation is poor. Food choice is limited & un-inspiring. Staff are helpful. O.k for one night stays.

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IHGCare, Guest Relations Manager at Holiday Inn Express Cardiff Airport, responded to this review

Dear Angus D, Thank you very much for sharing your experience with us. I am pleased to note that despite the inconvenience you had with the room insulation and the dissatisfaction you had with the food served, you were still able to enjoy your stay and you were satisfied with the services and amenities that we provide. Guest comfort is... More 

Wales
Top Contributor
57 reviews 57 reviews
37 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed February 18, 2015

used this for park and fly package, it was little more than the parking at airport clean and comfortable good food friendly staff free wifi would definitely use again and would recommend for stress free departure early in the morning

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Richard E, General Manager at Holiday Inn Express Cardiff Airport, responded to this review

Dear Gilli Thank you for your review and your comments. I am pleased that the hotel has proved to be very satisfactory and that you would stay here again. On behalf of the team we look forward to welcoming you again. Regards Richard Ellis More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 17, 2015

I stayed here with my husband for the weekend.. and got to say the staff is really friendly and really looked after us.. the room was really clean and so was the bathroom.. a member of staff called Carl has been really helpful. As we had a flat tyre and he told us about local garages and tyre places. Also... More 

Was this review helpful? Yes 1
Richard E, General Manager at Holiday Inn Express Cardiff Airport, responded to this review

Dear Zuleira M I am very pleased that you not only found the Holiday Inn Express Cardiff Airport to be in general to your satisfaction but also that the team were very helpful. Sorry to hear about the tyre, however hope this was soon rectified. I trust the team will have the pleasure of welcoming you again soon. Regards Richard... More 

Cardiff, United Kingdom
Senior Contributor
37 reviews 37 reviews
5 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed February 17, 2015

Stayed here for a few days. Lovely and clean. They have a laundry room which was useful as we used their facilities to iron our clothes. The breakfast was bufet style with usual offerings. We ate in the restaurant twice. We had a sharing starter of garlic bread, potato skins, etc.. and then had a roasted veg pizza. The food... More 

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Richard E, General Manager at Holiday Inn Express Cardiff Airport, responded to this review

Dear bluezazzria I would like to thank you for taking the time to post your review. It is great that you have found the Holiday Inn Express Cardiff Airport to be very satisfactory. I will pass you comments regarding your eating experience to the chef, I am sure he will be very pleased. We hope you will return soon. Regards... More 

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