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Holiday Inn Express Cardiff Airport

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Port Road, Rhoose CF62 3BT, Wales
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1 room 1 guest
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Holiday Inn Express Cardiff Airport
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545 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reading, United Kingdom
1 review
1 of 5 stars Reviewed 6 days ago NEW

My husband and I arrived on July 29th for 3nights we attended a wedding on Friday ,on Saturday had a nice day at the coast but when we got back to the hotel our room door was locked,the duty manager said we were only booked in for 2 nights so they had packed our case and wouldn't let us back... More 

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Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Staff good, rooms very nice. Hotel provide airport shuffle. Nice eating area and lounge area , basic menu not too much to choose from, but food is nice. 24 hour bar but if you got a flight before 4:30 am you miss out on the breakfast that's included with your stay

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Alveston, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

We recently stayed at this hotel, the night before we flew to Ibiza, when we arrived the staff were very welcoming and helpful.The rooms were very clean and well presented.The next day they woke us ready for breakfast,which we all enjoyed,Then in came our shuttle driver,he was very helpful and a breath of fresh air. On our return we rang... More 

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Haverfordwest, United Kingdom
2 reviews
1 of 5 stars Reviewed 1 week ago

Terrible farce. NEVER AGAIN! Better hotel down the road and it's cheaper , avoid at all cost. And it seems to be ful off traveller work men. How much discount do they get? Blahhblahhblahh Blahhblahhblahhblahhh

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Exeter, United Kingdom
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
1 of 5 stars Reviewed 1 week ago

So we waited 30 mins at reception before being acknowledged... the room absolutely stank of stale smoke (225) the windows don't open at all do we couldn't even get a small amount of air in... The bed was shockingly uncomfortable; I think I managed 30 mins of sleep through the whole night. The room was beyond basic, remote for the... More 

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Swansea
Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good location and excellent service to transfer to hotel. It was easy to find and close to m4. Beds were a bit uncomfortable but got used to it. Food is expensive but happy with burgers we ordered. Breakfast was perfect for 4.30 am and will deffo book again!

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London, United Kingdom
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very good and clean hotel, very kind and helpful staff, room amenities were excellent and also clean, parking available without paying, quiet hotel despite even being near the airport, excellent breakfast.

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Lindas Municipality, Norway
Level Contributor
42 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed for 1 night in July, due to an early flight next morning. The room was clean and tidy and the bed comfortable. The room also had aircondition. It is a typical airport hotel - no more and no less.

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Cardigan, United Kingdom
1 review
1 of 5 stars Reviewed 2 weeks ago

Very Poor Hotel. Check in was difficult. The two adjoining rooms were really basic. Dirty carpet, stained seating and bed base. Incredibly uncomfortable beds which move around the room! Key cards failed every day of our 3 night stay and because there is never enough staff around I ended up waiting around at reception to get this rectified, while my... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Cardiff Airport, responded to this review

Dear jimclarke7, Thank you for writing a review about your recent stay with us. Our hotel is very proud of its level of service, cleanliness and quality of product. I am very disappointed to hear that you were not satisfied with your overall poor experience at the hotel. It seems that we were not able to deliver an exemplary stay... More 

Saundersfoot
Level Contributor
152 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed 3 weeks ago

As to be expected, this is a typically busy Airport Hotel..! The staff appeared stressed at reception but they were helpful and pleasant enough...! Our twin interconnecting rooms were actually 1 x twin plus 1 x double with a sofa bed pull out..! No matter it served the purpose..! The facilities we knew would be similar to the Hol Inn... More 

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