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Novotel Bilbao Exhibition Center

GreenLeadersBronze level
Rio Castanos, 2, 48903 Barakaldo, Spain
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Novotel Bilbao Exhibition Center
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Novotel Bilbao Exhibition Center
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    463 Reviews from our TripAdvisor Community

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    Rating summary
    • Sleep Quality
      4 of 5 stars
    • Location
      3.5 of 5 stars
    • Rooms
      4 of 5 stars
    • Service
      4 of 5 stars
    • Value
      4 of 5 stars
    • Cleanliness
      4 of 5 stars
    Traveler tips help you choose the right room.   Room tips (8)
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    Aalborg, Denmark
    Level Contributor
    21 reviews
    12 hotel reviews
    common_n_hotel_reviews_1bd8 5 helpful votes
    3 of 5 stars Reviewed yesterday NEW

    OK hotel for one or two nights. Nice pool and great breakfast buffet. Very small rooms. And very uncomfortable beds. We didn't sleep very well. The hotel is situated outside the citycenter, so you have to drive or take a bus if you want to visit the Guggenheim Museum.

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    Yate, United Kingdom
    Level Contributor
    15 reviews
    15 hotel reviews
    common_n_hotel_reviews_1bd8 20 helpful votes
    4 of 5 stars Reviewed 2 days ago NEW

    Stayed for one night on our way home from holiday in Andorra. This was exactly what we expected from a Novotel. It was clean tidy and good quality food and room comfort. Ideal one night stop. Would stay here again if in the area.

    Was this review helpful? Yes
    Level Contributor
    2 reviews
    common_n_hotel_reviews_1bd8 2 helpful votes
    3 of 5 stars Reviewed 4 weeks ago

    The hotel website claims 10 minutes to the centre of Bilbao. Maybe by car in the quiet hours. The closest metro stop Ansio is already 15-20 minutes by foot away. The metro website shows a pool, but doesn´t mention that it won´t open until you are gone and closes before you are back from work. Not adequate for a business... More 

    Was this review helpful? Yes 2
    GMNovotel5218, Director General at Novotel Bilbao Exhibition Center, responded to this review

    i appreciate you having taken the time to share your feedback further to your recent stay with us and the rest of the Tripadvisor community. We are indeed at 7,5 km from Bilbao City Center which is 10-15 minutes in normal traffic hours by car. Regarding the Metro Station is at slightly 1km from the hotel. With respect to the... More 

    Level Contributor
    4 reviews
    3 hotel reviews
    common_n_hotel_reviews_1bd8 3 helpful votes
    1 of 5 stars Reviewed June 27, 2015

    Nightmare to locate wrong postcode.underground car park which was also a pain to locate.restaurant food was minuscule,three slices of pork loin 1/4 inch thick and two slices of aubergine came to thirteen euros not enough for a child.anything else was extras.breakfast was continental,64 euros for room.totally disappointed

    Was this review helpful? Yes
    GMNovotel5218, Director General at Novotel Bilbao Exhibition Center, responded to this review

    Thank you very much for taking the time to share yur comments with us as they always help us improve on a daily basis. I am sorry to read that you found difficulties to find our hotel due to a wrong postcode. I do not know by which mean you made your reservation, but I have revised the information on... More 

    Travelers are raving about these Barakaldo hotels

    Formby, United Kingdom
    Level Contributor
    53 reviews
    12 hotel reviews
    common_n_hotel_reviews_1bd8 64 helpful votes
    5 of 5 stars Reviewed June 17, 2015

    This is not a holiday hotel, but excellent for a city visit or for a business stay. Close to the Exhibition Centre and within easy reach of the main city area, the hotel is modern and functional. Check in was fast and friendly. Rooms are quite spacious, clean and well appointed with mini bar, free tea and coffee making facilities... More 

    Was this review helpful? Yes
    GMNovotel5218, Director General at Novotel Bilbao Exhibition Center, responded to this review

    We appreciate you taking the time to share your feedback further to your recent stay in our hotel with us and the rest of the Tripadvisor Community. We value all comments as they help us improve on a daily basis. I am happy to read that you enjoyed your stay with us and valued our services and facilities. We are... More 

    Madrid, Spain
    Level Contributor
    19 reviews
    10 hotel reviews
    common_n_hotel_reviews_1bd8 10 helpful votes
    4 of 5 stars Reviewed April 12, 2015

    Travelled here on business and not a bad hotel. Rooms were big and clean and breakfast was decent (warm selection not so great). Location is a bit of a walk to the underground and not much around other than a few places to eat and shop. All in all a decent place to stay for a couple of nights.

    Was this review helpful? Yes
    GMNovotel5218, Director General at Novotel Bilbao Exhibition Center, responded to this review

    Thank you for your comments further to your recent stay in our hotel as all the feedback received is used to improve on a daily basis, We appreciate your comments regarding our facilities and breakfast. Regarding our location, as mentioned we are in Barakaldo in a shopping and commercial area at about 1 km away from the metro station that... More 

    Berkshire
    Level Contributor
    112 reviews
    56 hotel reviews
    common_n_hotel_reviews_1bd8 175 helpful votes
    3 of 5 stars Reviewed March 28, 2015

    This hotel is quite basic. The rooms are more like that of an Ibis hotel, but if you're just staying for one or two nights to attend a concert or meeting at the nearby exhibition centre, then it is fine. The location, for our needs, was ideal. There are a few shops and eateries nearby so you don't have to... More 

    Was this review helpful? Yes 4
    GMNovotel5218, Director General at Novotel Bilbao Exhibition Center, responded to this review

    Thank you for having taken the time to share your opinion further to your recent stay in our hotel. We value all our guest's comments as they help us improve our services on a daily basis. I was dissapointed to read that the layout of our rooms was not as expected however you appreciated our location next to the Bilbao... More 

    Market Weston
    Level Contributor
    243 reviews
    51 hotel reviews
    common_n_hotel_reviews_1bd8 221 helpful votes
    5 of 5 stars Reviewed January 10, 2015 via mobile

    This hotel is in a great location for shopping, sightseeing or a visit to the exhibition centre as we did, planning for an event in the summer. It was fortunate to find a Novotel so close, as I had recently been given top tier of the membership reward programme for Accor Hotels by Amex Platinum. We are both Diamond Card... More 

    Was this review helpful? Yes 4
    NovBio, Director General at Novotel Bilbao Exhibition Center, responded to this review

    Thank you for having taken the time to share your feedback further to your recent stay at our hotel as we am keep on improving in the future. We are happy to read that as a Platinum Member and frequent traveler you have awarded us a Top mark. Regarding our benefits dedicated to your Membership, it is with great pleasure... More 

    Liverpool, United Kingdom
    Level Contributor
    6 reviews
    3 hotel reviews
    common_n_hotel_reviews_1bd8 12 helpful votes
    2 of 5 stars Reviewed November 10, 2014

    I’m not going to say this is a bad hotel – I’ve stayed in some bad hotels in the past and this is nothing like them – but I was very disappointed with certain aspects of the package. I don’t usually stay in 4-star hotels so I didn’t really know what to expect. I expected a Novotel to be better... More 

    Was this review helpful? Yes 3
    NovBio, Director General at Novotel Bilbao Exhibition Center, responded to this review

    I would like to thank you for having taken the time to share your feedback with us and the tripadvisor community. We appreciate all the comments that we receive as we can improve our levels of service and standards First of all, I would like to than you for your comments regarding the attitude of our staff as well as... More 

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