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Novotel Bilbao Exhibition Center

GreenLeadersBronze level
Rio Castanos, 2, 48903 Barakaldo, Spain
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Novotel Bilbao Exhibition Center
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448 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Level Contributor
2 reviews
3 of 5 stars Reviewed 4 days ago NEW

The hotel website claims 10 minutes to the centre of Bilbao. Maybe by car in the quiet hours. The closest metro stop Ansio is already 15-20 minutes by foot away. The metro website shows a pool, but doesn´t mention that it won´t open until you are gone and closes before you are back from work. Not adequate for a business... More 

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Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

Nightmare to locate wrong postcode.underground car park which was also a pain to locate.restaurant food was minuscule,three slices of pork loin 1/4 inch thick and two slices of aubergine came to thirteen euros not enough for a child.anything else was extras.breakfast was continental,64 euros for room.totally disappointed

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Travelers are raving about these Barakaldo hotels

Formby, United Kingdom
Level Contributor
50 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is not a holiday hotel, but excellent for a city visit or for a business stay. Close to the Exhibition Centre and within easy reach of the main city area, the hotel is modern and functional. Check in was fast and friendly. Rooms are quite spacious, clean and well appointed with mini bar, free tea and coffee making facilities... More 

Was this review helpful? Yes
GMNovotel5218, Director General at Novotel Bilbao Exhibition Center, responded to this review

We appreciate you taking the time to share your feedback further to your recent stay in our hotel with us and the rest of the Tripadvisor Community. We value all comments as they help us improve on a daily basis. I am happy to read that you enjoyed your stay with us and valued our services and facilities. We are... More 

Madrid, Spain
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed April 12, 2015

Travelled here on business and not a bad hotel. Rooms were big and clean and breakfast was decent (warm selection not so great). Location is a bit of a walk to the underground and not much around other than a few places to eat and shop. All in all a decent place to stay for a couple of nights.

Was this review helpful? Yes
GMNovotel5218, Director General at Novotel Bilbao Exhibition Center, responded to this review

Thank you for your comments further to your recent stay in our hotel as all the feedback received is used to improve on a daily basis, We appreciate your comments regarding our facilities and breakfast. Regarding our location, as mentioned we are in Barakaldo in a shopping and commercial area at about 1 km away from the metro station that... More 

Berkshire
Level Contributor
112 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 175 helpful votes
3 of 5 stars Reviewed March 28, 2015

This hotel is quite basic. The rooms are more like that of an Ibis hotel, but if you're just staying for one or two nights to attend a concert or meeting at the nearby exhibition centre, then it is fine. The location, for our needs, was ideal. There are a few shops and eateries nearby so you don't have to... More 

Was this review helpful? Yes 4
GMNovotel5218, Director General at Novotel Bilbao Exhibition Center, responded to this review

Thank you for having taken the time to share your opinion further to your recent stay in our hotel. We value all our guest's comments as they help us improve our services on a daily basis. I was dissapointed to read that the layout of our rooms was not as expected however you appreciated our location next to the Bilbao... More 

Market Weston
Level Contributor
245 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 217 helpful votes
5 of 5 stars Reviewed January 10, 2015 via mobile

This hotel is in a great location for shopping, sightseeing or a visit to the exhibition centre as we did, planning for an event in the summer. It was fortunate to find a Novotel so close, as I had recently been given top tier of the membership reward programme for Accor Hotels by Amex Platinum. We are both Diamond Card... More 

Was this review helpful? Yes 4
NovBio, Director General at Novotel Bilbao Exhibition Center, responded to this review

Thank you for having taken the time to share your feedback further to your recent stay at our hotel as we am keep on improving in the future. We are happy to read that as a Platinum Member and frequent traveler you have awarded us a Top mark. Regarding our benefits dedicated to your Membership, it is with great pleasure... More 

Liverpool, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed November 10, 2014

I’m not going to say this is a bad hotel – I’ve stayed in some bad hotels in the past and this is nothing like them – but I was very disappointed with certain aspects of the package. I don’t usually stay in 4-star hotels so I didn’t really know what to expect. I expected a Novotel to be better... More 

Was this review helpful? Yes 3
NovBio, Director General at Novotel Bilbao Exhibition Center, responded to this review

I would like to thank you for having taken the time to share your feedback with us and the tripadvisor community. We appreciate all the comments that we receive as we can improve our levels of service and standards First of all, I would like to than you for your comments regarding the attitude of our staff as well as... More 

Brisbane, Australia
Level Contributor
231 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
3 of 5 stars Reviewed September 24, 2014

The rooms are open plan and sizable. As always Novotels can be counted on for Being clean and comfortable. The hotel has a good restaurant as well. On the down side the shower leaked and had a glass door which revisited being opened! The hotel has one lift which is crazy when used by Cosmos for tour groups. Staff are... More 

Was this review helpful? Yes 1
NovBio, Director General at Novotel Bilbao Exhibition Center, responded to this review

Thank you for having taken the time to share your feedback with us further to your recent stay in our hotel We value all guest's comments as they help us to keep on improving. Thanks for the positive comment regarding our staff and our restaurant. On the down side, please accept my apologies for the inconvenience caused by the problem... More 

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