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All 3 Barakaldo hotels

Novotel Bilbao Exhibition Center

4.0 of 5 Hotel   |   Rio Castanos, 2, 48903 Barakaldo, Spain
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Novotel Bilbao Exhibition Center
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Ranked #2 of 3 Hotels in Barakaldo
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393 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Top Contributor
87 reviews 87 reviews
30 hotel reviews
51 helpful votes 51 helpful votes
2 of 5 stars Reviewed 1 week ago

Could only stand one night at this Novotel. General facilities looked acceptable but the rooms were definitely worn down. Especially the carpets were dirty and in dire need of replacement. Rooms were smaller than expected. Front desk staff were helpful and breakfast was satisfactory.

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NovBio, Director General at Novotel Bilbao Exhibition Center, responded to this review

Thank you for having taken the time to share your feedback further to your recent stay at our hotel. We value all guests comments as they help us to keep on improving our services and facilities. We appreciate your comment regarding our facilities and staff helpfulness as well as our breakfast. Regarding the conditions of the rooms I would like... More

Senior Reviewer
6 reviews 6 reviews
3 of 5 stars Reviewed 1 week ago

A fairly standard novotel, friendly staff, great breakfast (although a bit expensive, children were free). It has a swimming pool which is nice when travelling with kids. The sleeping couch is good voor kids under 6 but definitely not suitable for older children (12 en 10), the width is 105 cm! Barakaldo has a nice area where you can experience... More

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NovBio, Director General at Novotel Bilbao Exhibition Center, responded to this review

Thank you for taking the time to give us your feedback further to your recent stay in our hotel. We take all comments seriously as they give us an opportunity to keep on improving our standards. I thank you for appreciating our friendliness, breakfast and some of our facilities such as the swimming pool, parking and also the access to... More

Buckingham, England, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Booked this hotel at the end of a stay in Spain, this was for the night before a ferry back to UK. Ideal location, close to ferry port on day of departure. Has a Metro station nearby which was ideal for a short trip into the City to see the sights including the Guggenheim. We used the trams in the... More

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NovBio, Director General at Novotel Bilbao Exhibition Center, responded to this review

Thank you for having taken the time to share your feedback with the rest of the Tripadvisor community. We value all the reviews as they help us to keep on improving our levels of services and standards We appreciate your comments regarding our facilities, breakfast and our bar service. Indeed, our restaurant opens at 7:30 pm but you can have... More

London, United Kingdom
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Positives: Nice room with ac and room for 3. Good bathroom and shower. Nice pool though only sunny in pm Outlet shops in abundance Easy drive or metro to city centre Great breakfast although expensive Pleasant reception staff Good value Negatives Expensive parking when off street is available Slow inattentive bar staff...we gave up one eve and went back to... More

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NovBio, Director General at Novotel Bilbao Exhibition Center, responded to this review

We appreciate you taking the time to share your feedback with us and the rest of the Tripadvisor community further to your recent stay at our hotel. We need this type of comments to keep on improving our standard of services. I am happy to read that you valued positively some our facilities, location, breakfast and reception staff. Regarding the... More

Saint Neots, England, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

This will be the 4th time we have stayed at the hotel and the breakfast was up to the normal standard. My only faults with the hotel are as follows- 1) wifi not working from room 716 2) the windows seemed to open a little to much for my liking, we have a young family 3)the sliding door between the... More

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NovBio, Director General at Novotel Bilbao Exhibition Center, responded to this review

Thank you again for sharing your feedback further to both your stays during this summer into our hotel. We always appreciate the comments but it is even more satisfying to know that you are a repeat customer as that means you are happy with our hotel. We will look into the wifi problem in the room assigned as well as... More

Northants
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Modern hotel with reasonably sized rooms. Awkward to find parking entrance though. Good variety of food for breakfast. WiFi sporadic on my stay and poor choice of english channels on TV. Located close to motorway.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
NovBio, Director General at Novotel Bilbao Exhibition Center, responded to this review

Thank you for taking the time to give us your feedback further to your recent stay with us. We value every guest´s comments as we analyze them to improve in the future. We appreciate you valued our facilities, breakfast and location. Regarding the difficulty to find the parking, even if we have several signposts in the vicinity we are unfortunately... More

Travelers are raving about these Barakaldo hotels

Dover, United Kingdom
Top Contributor
171 reviews 171 reviews
35 hotel reviews
120 helpful votes 120 helpful votes
3 of 5 stars Reviewed August 11, 2014

Usual Novotel standards, situated on an exhibition site next to s shopping centre/retail park. Easy to find. Underground car park belonging to the hotel, for which you have to pay a very steep €13 per night. Although underground - no problem for cars with roof boxes as roof is high enough. Free wi fi - with up to 3 devices... More

Was this review helpful? Yes
NovBio, Director General at Novotel Bilbao Exhibition Center, responded to this review

First of all thank you for taking the time to share your comments with the Tripadvisor community. We take all the comments seriously as they help us improve in the future. We are glad you mostly enjoyed your stay with us, With regards to the dinner served in our restaurant I am sorry to read that our special summer parrillada... More

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Additional Information about Novotel Bilbao Exhibition Center

Address: Rio Castanos, 2, 48903 Barakaldo, Spain
Location: Spain > Basque Country > Vizcaya Province > Barakaldo
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Bilbao Exhibition Center 4*
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Also Known As:
Novotel Bilbao Exhibition Hotel Barakaldo
Accor Bilbao Barakaldo
Novotel Barakaldo
Barakaldo Novotel

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