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Giardino di Costanza Resort

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Via Salemi Km 7100, 91026 Mazara del Vallo, Sicily, Italy
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1 room 1 guest
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330 Reviews from our TripAdvisor Community

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Traveler rating
    177
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    29
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    13
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71
156
4
14
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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Level Contributor
3 reviews
1 of 5 stars Reviewed 1 week ago NEW

Once in the 80ties this might have been a fabulous hotel , but this is so far from a 5 star hotel that it's literary a joke. Also the impression of great service from email responds and costumer replies on this page is the totally opposite from what we experience at the hotel which is 0 service or attention to... More 

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Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Beautiful building that used to be a Kempinsky but is not anymore. Rooms are well past their prime with stained floors and overall tired look. Breakfast is terrible. Atmosphere is that of a caretaker staff doing their utmost to keep the hotel of life support. Good affordable option as a base to explore West Sicily but car rental is essential.

Was this review helpful? Yes 4
BluhotelsAssistenza, Customer Care at Giardino di Costanza Resort, responded to this review

Dear client, We thank you for giving us your opinion about your stay in our hotel. We are really sorry that the hotel didn’t match up with your expectations, despite the numerous high quality services that the hotel can offer. We can ensure that rooms are well maintained, and we are sorry of your impression about them. We don’t really... More 

Belfast, United Kingdom
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed July 14, 2015

The hotel is quite difficult to find but when you do it is worth staying there. It is sprawling low rise with good facilities if a little sparse. The restaurant is accommodating to special diets although English is hardly spoken. The spa is well worth a visit. Nice for a short rest but would not want to spend more than... More 

Was this review helpful? Yes 1
Newcastle upon Tyne, United Kingdom
Level Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed July 1, 2015

Visited with a group of friends, pool area beautiful but food at poolside had too far to travel from kitchens so inevitably only ever lukewarm. Rooms were perfectly pleasant but nothing spectacular. Staff in dining room verged on downright rude, not somewhere to be hurrying back to.

Was this review helpful? Yes 5
NY
Level Contributor
82 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed June 30, 2015

My wife and I spent three nights at this hotel as part of a 14 night visit to Sicily. The general manager greeted us on arrival and could not have been more welcoming. The hotel is located about 10 minutes from the town but this is a good thing as staying in town is not something you want to do.... More 

Was this review helpful? Yes 1
Newcastle upon Tyne, United Kingdom
Level Contributor
35 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed June 23, 2015

Visited as part of a group doing a car rally. The hotel is pleasant and comfortable but somewhat tired. The pool area and gardens are delightful. Staff are mostly helpful but we encountered one or two in the restaurant with a bad attitude. The bed room was spacious and comfortable. Our main issues were that the room air conditioning never... More 

Was this review helpful? Yes 4
Yorkshire, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed June 4, 2015

Had I arrived in a Tardis or a Delorean, I might have found the timelessness of this particular place particularly comforting. The decor, the service and the ambience suggested a suitable locaton for a Sean Connery version of James Bond. I didn't order a Martini but the smooth chap behind the elegant lobby bar looked as if he'd have fully... More 

Was this review helpful? Yes 5
england
Level Contributor
44 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed May 25, 2015

We stayed here an extra night because it was so lovely. The rooms are a good size, staff are excellent, every where was very clean grounds well maintained. Food very good in the restaurant. Car hire available and at a reasonable cost.

Was this review helpful? Yes 2
Seattle, Washington
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 21, 2015

We spent three nights here in mid-May and enjoyed the great service, beautiful surroundings and a large palatial room. Highly recommend the restaurant. It's located in the country side so you do need a car. The spa was a real bonus. The rooms were immaculate. There is an indoor and outdoor pool.

Was this review helpful? Yes 4
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 6, 2015

Spent easter with my husband in the Constanza junior suite with it's fantastic terrasse. Breakfast is fabulous as well as the staff of the spa, really putting the extra miles to please you (count 20E extra per person for the hot tub, steam room, sauna a fitness & pool are free). All staff was very nice and kind, providing advice... More 

Was this review helpful? Yes 2
BluhotelsAssistenza, Customer Care at Giardino di Costanza Resort, responded to this review

Dear client, we would like to thank you for your review of our hotel. We are very glad that you appreciated our friendly staff, that is always helpful and ready to help our guests, and the fabulous Spa, that let you live very relaxing moments. We hope that your positive experience lead you once again in our hotel in the... More 

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