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Premier Inn Burgess Hill

Certificate of Excellence
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Charles Avenue, Burgess Hill RH15 9TQ, England
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1 room 1 guest
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Premier Inn Burgess Hill
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312 Reviews from our TripAdvisor Community

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Traveler rating
    169
    91
    37
    8
    7
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108
100
12
51
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
  • All months
    (312)
  • Mar-May only
    (86)
  • Jun-Aug only
    (103)
  • Sep-Nov only
    (63)
  • Dec-Feb only
    (60)
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Christchurch, United Kingdom
2 reviews
3 of 5 stars Reviewed 3 days ago NEW

Room was ok, service was good.but.........breakfast was below average, bacon very salty, sausage skins very tough/rubbery, sausages weren't a good taste, hash browns fairy dry, poached eggs were overcooked, scrambled egg was also overcooked & tasteless, it was not cooked fresh, Mushrooms were probably cooked in water, no taste at all. Would recommend the continental breakfast, for the money, over... More 

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2 reviews
5 of 5 stars Reviewed 1 week ago

Air conditioning in all rooms, and the restaurant is attached which was brilliant as it poured down all week. Staff really friendly and helpful and food very good. You need to 'know' to walk through the bar to a separate seating area if you want waiter service! :-)

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Henley-on-Thames, United Kingdom
Level Contributor
63 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed 1 week ago

we needed to be in the Burgess Hill area for a wedding, and booked into the Premier Inn. We arrived earlier than the scheduled book in time because we needed to change from travelling clothes into wedding clothes. The receptionist was most helpful in finding a room that had been cleaned and was ready for immediate occupancy. Super service -... More 

Review collected in partnership with premierinn.com

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ESSEX
Level Contributor
19 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Had a fab time ,Michelle on reception was very helpful.Had a meal in the BeefEater that is in the hotel and the food was fantastic a special mention to Katie great service even though it was very busy . Lovely room and comfy bed 👍😀😀😀😀😀very quiet room looking forward to breakfast

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Bristol, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed last weekend and had a comfortable good sized room with sofa. Location from the A23 was a bit of a fiddle but not difficult. The Beefeater next door was a pleasant surprise with good quality food, we would not normally pay for a full English but pleased we did as everything was cooked to order (as much or as... More 

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Level Contributor
79 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Stayed at the hotel as I was attending a local festival. The room was clean, spacious and had enough pillows and towels. The location was slightly out of town which meant that restaurant wise you are reliant on the Beefeater onsite(great value and range of food, the unlimited breakfast is amazing)!!!

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Stafford, United Kingdom
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is situated outside Brighton which was perfect for us as Brighton is very busy in August. Premier Inn standards are consistent and the room was very clean and bed very comfortable. The staff in reception were exceptional. Car parking is free and convenient. This is an 'Eco" hotel which is very impressive but the sound insulation is possibly... More 

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Oxted, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Parking excellent, room appeared clean except for a half full bottle of water left on the carpet which we found on arrival. Our rooms ended up on different floors why do hotels do this if the rooms are all booked understandable but our friend booked after us and was only a few rooms away so will make sure we only... More 

Review collected in partnership with premierinn.com

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Cheshire
Level Contributor
68 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
1 of 5 stars Reviewed July 29, 2015

Obese Elephant having dancing lessons at 2am in morning every night screaming kids bouncing off the walls in next rooms as this location is popular with families of the type bad parents who cant control their kids belong to Complained to young lad on reception he couldn't have given a damn and did nothing and wasn't prepared to. Don't stay... More 

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WhitbreadHotels, Online Customer Services at Premier Inn Burgess Hill, responded to this review

Hi Vindaloovampire Thank you for taking the time to review your stay at our hotel. At Premier Inn we endeavour to ensure all our guests have a relaxed stay in a comfortable environment and I apologise that on this occasion we failed to provide this. Please be assured your comments have been noted and will be followed up with the... More 

Manchester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 27, 2015

Stayed here for family wedding nearby with husband and small children in family room. Great value for money, excellent food at breakfast and great staff. Would definitely recommend the hotel to others.

Review collected in partnership with premierinn.com

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