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Premier Inn Burgess Hill

Certificate of Excellence
3.0 of 5
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Charles Avenue, Burgess Hill, England
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Ranked #1 of 1 Hotels in Burgess Hill
Certificate of Excellence
A recent review
3 of 5 stars reviewed 2 days ago
Davidfrost63 Leicester, United Kingdom
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290 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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  • All months
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    (86)
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Leicester, United Kingdom
Level Contributor
36 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Ideally placed on edge of town near to ring road and industrial estate, yet only a few miles off the A23 near Hickstead. Adjoining Beafeater restaurant with good bar., caters well for families. Ideal for business clients or those visiting friends/relatives in the area of Burgess Hill.

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Dunstable
1 review
3 of 5 stars Reviewed 1 week ago

The room was of standard Premier design and the bed very comfortable but unfortunately the windows were sealed and the climate control, although not working was loud and noisy. The TV reception was extremely poor and we could only access very few of the free view channels.

Review collected in partnership with premierinn.com

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Hassocks, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

A fairly new hotel, showers great, if old bath height an issue, reastaurant good, with big Tesco 2 mins walk and bus route to station, all ok. Family room slightly bigger than other Prem Inn experiences. a busy hotel in so saying room quiet.

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Clutton
Level Contributor
185 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
4 of 5 stars Reviewed 1 week ago

Friendly welcoming staff, predictable rooms...large, air con, wifi, tea&scoffed...and we got ours early as we were off to a lunch party. The staff were particularly helpful over this. Premier Inns are good value and this one is no exception.

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UK
Level Contributor
51 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Brand new premier inn on a small retail park on outskirts of town. Despite arriving at 12:15pm room was ready which made everything perfect as wedding was at 2pm nearby. Staff could not have been more helpful, room was new and very comfortable and quiet. Breakfast is served next door in a new Beefeater - all you can eat ...... More 

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Winchester, United Kingdom
Level Contributor
62 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed for one night so we could visit gardens in the area, and the hotel was just right for this. As we expect from Premier Inns, we had a good-sized well-equipped room, everything was clean, and the staff were friendly and helpful.

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Salisbury
Level Contributor
39 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Excellent stay.Stayed last week for 3 nights room lovely and clean as expected from Premier Inn. Ate at the attached Beefeater,service was excellent at breakfast and dinner,on the Thursday evening staff were obviously stretched but still managed to be polite and provide good customer service.My food at each meal was beautifully cooked and presented. And the banoffee pie was very... More 

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Matlock
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 27, 2015

when we booked with Premier Inn for our stay at Burgess Hill was nearly 11 months before we went and we highly recommend this hotel for anybody wanting to be based within easy reach of Brighton etc. All the staff were outstanding from start of our stay till we left and the rooms were just as clean as we would... More 

Review collected in partnership with premierinn.com

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London, United Kingdom
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
1 of 5 stars Reviewed May 23, 2015 via mobile

We booked a room at the premier inn and checked in which was fine. We then proceeded to visit the hotel's restaurant for a late lunch....Do not eat here! Walked in whilst 4 waitresses/bar staff looked at us but did nothing and did not help seat us. Stood at the hostess stand whilst again the waitresses looked but did nothing.... More 

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WhitbreadHotels, Online Customer Feedback at Premier Inn Burgess Hill, responded to this review

Thank you for your review. At Premier Inn our main objective remains to deliver a high level of customer service in all our establishments. We apologise for the service you experienced the our hotel restaurant Your comments have been noted and will be duly investigated by both Head Office and the Management Team at our hotel. Please be assured at... More 

Valencia, Spain
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 5, 2015

It's a quiet hotel, it's perfect to sleep when you have spent a hard day visiting cities. Moreover, the hotel has wi-fi, the beefeater restaurant is delicious and it's near Gatwick Airport. Highly recommended!!

Review collected in partnership with premierinn.com

Was this review helpful? Yes 1
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