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All 9 Sri Kembangan hotels

Mines Wellness Hotel

4.0 of 5 Hotel   |   Jalan Dulang, Mines Resort City, Sri Kembangan 43300 , Malaysia
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Mines Wellness Hotel
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Ranked #8 of 9 Hotels in Sri Kembangan
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102 reviews from our community

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Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Kuala Lumpur, Malaysia
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Maybe I had trusted the hotel's website too much.. We were disappointed by the condition of the facilities of the hotel: - The "lagoon pool" is almost abandoned.. and this was exactly what the kids and I was looking forward to. No pool towels. Broken waterfall. No beach sports equipment. But the sand itself was OK - my kids enjoyed... More 

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Malaysia
Contributor
20 reviews 20 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel had old outlook, not striking ...... Service was excellent, facilities okay. Chose this hotel due to close prox to Mines resort. Happy to stay except the A/C was warm so the tech had to come twice to clean, not sure why importance not given to preventative maintenance.

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MinesWellnessHotel, Manager at Mines Wellness Hotel, responded to this review

Dear Guest, Warmest Greetings from Mines Wellness Hotel! Thank you for taking the time to provide feedback on your stay here with us. We believe that it is only through guest feedback that we are able to continue to improve on our services. At the same time , we would like to extend our sincere apologies for the inconveniences that... More 

Kuala Lumpur, Malaysia
Reviewer
4 reviews 4 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed October 27, 2014

I was there in September 2014 for a nite. Upon check in we head towards the room and was given the 5th floor room.. Funny is only two rooms located at our wings and more funny the lift only takes you to 4th floor and it not accessible at our wing.. so imagine climbing stairs from 3rd floor.. the lobby... More 

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MinesWellnessHotel, General Manager at Mines Wellness Hotel, responded to this review

Dear Guest, Warmest Greetings from Mines Wellness Hotel! Thank you for taking the time to provide feedback on your stay here with us. We believe that it is only through guest feedback that we are able to continue to improve on our services and facilities. At the same time, we would like to extend our sincere apologies for the inconveniences... More 

South Ari Atoll
Contributor
15 reviews 15 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed October 15, 2014

Well, reception was bad, took me over 30 minutes to check in although there was no one in front of us. the staff are mostly trainees. the location is ok, the view is nice. but the room, it smells like damp old furniture, very nasty smell. the taps dont work, the water that comes out of the only working tap... More 

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MinesWellnessHotel, General Manager at Mines Wellness Hotel, responded to this review

Dear Guest, Warmest Greetings from Mines Wellness Hotel! First and foremost, please accept my sincere apologies for the unpleasant experience during your stay recently. Thank you for taking time to share your experience and provide feed back during your stay, and i am sorry that the services rendered were not up to expectation. All the comments are taken constructively for... More 

Penang Island, Malaysia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 14, 2014

My stay was marred by the water disruption by Syabas between 12 to 14th October, and i must say that the staff at the hotel had tried their best in reducing the level of discomfort amongst hotel patrons. Kudos! Overall a hotel to be considered around Seri Kembangan area.

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MinesWellnessHotel, General Manager at Mines Wellness Hotel, responded to this review

Dear Guest, Warmest Greetings from Mines Wellness Hotel! Thank you for the compliments about our services and the hotel. Your positive encouragement would definitely spur our team onto greater heights. We greatly appreciate your support and look forward to your return hopefully sometime soon. Best regards Eusebius Samm Senior General Manager More 

Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 5, 2014

It was a great place for the family. The staff were very nice and accommodating. There was a shuttle ride available for free to go to the city. There was also the mall near the hotel which was concenient for shopping and movies. Our stay was not boring. Food was okay but not really spectacular. The man-made pool though needs... More 

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MinesWellnessHotel, General Manager at Mines Wellness Hotel, responded to this review

Dear Guest, Greetings from Mines Wellness Hotel! Thank you for your kind review. I am very pleased to know that you have enjoyed your recent experience with us at Mines Wellness Hotel, and hope to welcome you back soon. Best regards, Eusebius Samm Senior General Manager More 

Tehran, Iran
Senior Contributor
32 reviews 32 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed September 28, 2014

I've lived in neighborhood for 3 years, and choose this hotel for its location, price and as it is so famous. A 5 star hostel for reasonable price. When I reached at hotel, nobody came to help me bring my lougages in until I asked for. After entering, there was many shocks. Hafly broken taps, broken safe box, old fashion... More 

Was this review helpful? Yes 1
MinesWellnessHotel, General Manager at Mines Wellness Hotel, responded to this review

Dear Guest, Thank you for staying with us at Mines Wellness Hotel and we appreciate your constructive feedback. We would firstly like to extend our sincere apologies for the inconvenience and disappointment you had. We take pride in creating memorable hotel experiences for our guests and, in this regard, we are genuinely regretful to learn of your experience. Please rest... More 

Kuala Lumpur, Malaysia
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
71 helpful votes 71 helpful votes
2 of 5 stars Reviewed September 1, 2014

Checking in via a short break. Don't even bother yourself talking to Marcomm people if you want them to arrange special thing for you during your stay. May be they are so scared of giving out freebies or they can't do it like other hotels. They will ask you to wrote in and the communication stop there without any replied.... More 

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MinesWellnessHotel, Manager at Mines Wellness Hotel, responded to this review

Dear Guest, Thank you for taking the time to post your feedback, we hope you will accept our sincere regrets for the inconvenience you experienced during your stay with us. Please allow me to explain as follows: We started the process of migrating our email and web server to a new hosting company on 20th August 2014, during which we... More 

Hong Kong, China
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed August 26, 2014

I should read the reviews on this page before confirming the booking. I almost experienced all those negative feedbacks, like outdated deco and furniture, musty smell, bathroom with black mold and broken tap. The 14" CRT TV, and that refused to work, suggests the room hasn't been rennovated for 20 years.

Was this review helpful? Yes 1
MinesWellnessHotel, Manager at Mines Wellness Hotel, responded to this review

Dear Guest, Greetings from Mines Wellness Hotel! Thank you for staying with us at Mines Wellness Hotel and your valuable feedback. We are constantly upgrading our facilities and improve our services in order to serve valued guests like to better. We look forward to welcome your next trip to Mines Wellness Hotel. Best regards, Zakaria Ismail Manager, Operations More 

Kota Kinabalu, Malaysia
Top Contributor
84 reviews 84 reviews
33 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed June 3, 2014

Stayed for one night. View is amazing from the wellness room. Wellness room BED not suitable for young people who are used to soft beddings. Quite friendly receptionist but lots of noise at the corridor at midnight. Located right next to the mines convention centre and mines shopping mall. Very good hotel to stay at if you are attending the... More 

Was this review helpful? Yes 1
MinesWellnessHotel, Manager at Mines Wellness Hotel, responded to this review

Dear Guest, Greetings from Mines Wellness Hotel! Thank you for staying with us at Mines Wellness Hotel and your valuable feedback. We are constantly upgrading our facilities and improve our services in order to serve valued guests like to better. We look forward to welcome your next trip to Mines Wellness Hotel. Best regards, Zakaria Ismail Manager, Operations More 

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Additional Information about Mines Wellness Hotel

Address: Jalan Dulang, Mines Resort City, Sri Kembangan 43300 , Malaysia
Location: Malaysia > Selangor > Petaling District > Sri Kembangan
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mines Wellness Hotel 4*
Number of rooms: 168
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Also Known As:
Palace Beach Hotel
Mines Wellness Hotel Malaysia/Sri Kembangan, Selangor

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