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All 8 Sri Kembangan hotels

Palace of the Golden Horses

4.0 of 5 Hotel   |   Jalan Kuda Emas | Mines Resort City, Sri Kembangan 43300, Malaysia
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52%
Ranked #1 of 8 hotels in Sri Kembangan
A recent review
5 of 5 stars reviewed 1 week ago
Jyotiagarwala Dhaka Division, Bangladesh
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342 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
Date | Rating
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  • Chinese (Simplified) first
  • English first
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English first
Dhaka Division, Bangladesh
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

A super hotel to stay. Just wow view. Rooms are Eligence. Lobby is too big to explore. Food is owe some. I liked the boat trip. Service staff is excellent. I like the golden horses idols around. Surround view is cool.

Was this review helpful? Yes
PGHMines, Manager at Palace of the Golden Horses, responded to this review

Warmest Greetings from Palace of the Golden Horses! Thank you for taking the time to write a review regarding your recent stay at the Palace of the Golden Horses. We appreciate your positive comment about overall stay experience and thanks for sharing your feedback. Once again, thank you for your support and patronage. We look forward to welcoming you back... More

Waihi, New Zealand
Contributor
17 reviews 17 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I write this from the perspective of a non-Asian Time Share user, making the distinction as during the week I stayed there, I only saw 5 other non Asians. Time Share evidently always pretty well full, but hotel low occupancy. frankly, I don't know how they can maintain 6 restaurants. This property is simply magnificent. It has 472 rooms/suites of... More

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PGHMines, Manager at Palace of the Golden Horses, responded to this review

Warmest Greetings from Palace of the Golden Horses! Thank you for taking the time to provide feedback on your recent stay here with us. We are delighted that you have enjoyed your stay with us at the Palace Of The Golden Horses had lived up to your expectations and we would like to take this opportunity to express our heartfelt... More

The Villages
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel is beautiful and the grounds manicured. From the moment you are greeted by the gentlemen opening the enormous front doors for you to enter, you feel like you are in the lap of luxury. I think the most outstanding asset of this hotel over others is the customer service that is provided. I have seen one negative review... More

Was this review helpful? Yes 2
PGHMines, Manager at Palace of the Golden Horses, responded to this review

Warmest Greetings from Palace of the Golden Horses! Thank you for taking the time to write a review regarding your recent stay at the Palace of the Golden Horses. We appreciate your positive comment about overall stay experience and thanks for sharing your feedback. Once again, thank you for your support and patronage. We look forward to welcoming you back... More

Kuala Lumpur, Wilayah Persekutuan, Malaysia
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Rude and unhelpful receptionist first of all...problem with reservation... Instead of helping to rectified the situation by a simple phone call to the office.. She insisted I walk there and get it sorted out myself. She threw tantrum right infront of me. I told her off and I demanded to see the manager. She ignored me without apologising and another... More

Was this review helpful? Yes 2
PGHMines, Manager at Palace of the Golden Horses, responded to this review

Dear Valued Guest, Warm greetings from Palace of the Golden Horses! First and foremost, please accept our sincere apologies for the unpleasant experience when you stayed with us in January 2014. I appreciate, you had taken the time to share your experiences and am very sorry that the services rendered and our facilities were not up to the expectation. Rest... More

Travelers are raving about these Sri Kembangan hotels

Klang, Malaysia
Contributor
13 reviews 13 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

To me it's a legendary place by itself. Standing gigantically outstanding in the Mines Resort City with it's Malaysian-Moorish architecture, Palace of the Golden Horses is just a few minutes drive from the Malaysia Capital City of Kuala Lumpur. Spending my vacation here gives me the air of superiority. Excellent reception and excellent services from the staff was important to... More

Was this review helpful? Yes 1
PGHMines, Manager at Palace of the Golden Horses, responded to this review

Warmest greeting from Palace of the Golden Horses! Thank you for the compliments about our services and overall hotel facilities. Your positive encouragement would definitely spur our team onto greater heights. I personally thank you for your recommendation of the hotel and our offerings. We greatly appreciate your support and look forward to your return hopefully sometime soon. Best regards,... More

dago on holidays
Contributor
13 reviews 13 reviews
3 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 4 weeks ago

had one of the best Cantonese meals ever, we were not sure what to order but ,the staff especially Benjamin the manager suggested may be one of the best scallop meals we have ever tasted. I could not recommend this restaurant ,without thanking them for one of our best experiences . the restaurant has only been recently renovated, has the... More

Was this review helpful? Yes 1
PGHMines, Manager at Palace of the Golden Horses, responded to this review

Warmest Greetings from Palace of the Golden Horses! Thank you for taking the time to provide feedback on your recent stay here with us. We are delighted that your dining experience here with us at the Palace Of The Golden Horses had lived up to your expectations and we would like to take this opportunity to express our heartfelt thanks... More

Sydney, Australia
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed June 20, 2014

The horse theme gets carried to extreme: everywhere you look are horses! The hotel is huge, and much is on a grand scale, but sometimes that seems like a folly: looking good but not quite working, having to walk upstairs and downstairs again to get somewhere close, or having to walk long ways around the grounds to get somewhere simple.... More

Was this review helpful? Yes 3
PGHMines, Manager at Palace of the Golden Horses, responded to this review

Warmest Greetings from Palace of the Golden Horses! Thank you for taking the time to provide feedback on your stay here with us. We believe that it is only through guest feedback that we are able to continue to improve on our services and facilities. At the same time, we would like to extend our sincere apologies for the inconveniences... More

2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 19, 2014 via mobile

Checked into this hotel late for a rest. From the outside looks magnificent same for the foyer. The room was clean but certainly not what id expect for a 5 star hotel. Bathroom was horrible not clean and water not running warm. Very disappointing. Worst was waking up in the morning to be covered in bites, hopefully from mosquitoes. Over... More

Was this review helpful? Yes 2
PGHMines, Manager at Palace of the Golden Horses, responded to this review

Warmest Greetings from Palace of the Golden Horses! First and foremost, please accept my sincere apologies for the unpleasant experience during your stay recently. I appreciate you taking the time to share your experience and am very sorry that the services rendered not up to the expectation. Rest assured, this is not standard of service that the hotel is renowned... More

Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 18, 2014

The worst ever encounter wifi. It drops so frequent that you need to reconnect every 2-3mib. The "beauty" is only 1 guest can log on at a time. Nice refurbished hotel room though part of the hotel is tired looking. Do not open the window in the room unless you would like to invite mosquito to share the room with... More

Was this review helpful? Yes
PGHMines, Manager at Palace of the Golden Horses, responded to this review

Warmest Greetings from Palace of the Golden Horses! Thank you for taking the time to provide feedback on your stay here with us. We believe that it is only through guest feedback that we are able to continue to improve on our services and facilities. At the same time, we would like to extend our sincere apologies for the inconveniences... More

Mumbai (Bombay), India
Senior Contributor
38 reviews 38 reviews
22 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed June 16, 2014

Clean spacious and beautiful room. The room I stayed in was comfortable and cosy. Very spacious rooms which were probably considered high class about 15 years ago. The staff smiled all the time and nothing was to much bother for them. We have stayed in 5 Star Hotels all over the world. But, nothing can compare to this hotel. The... More

Was this review helpful? Yes 1
PGHMines, Manager at Palace of the Golden Horses, responded to this review

Greetings from Palace of the Golden Horses! Thank you for taking the time to provide feedback on your stay here with us. We believe that it is only through guest feedback that we are able to continue to improve on our services and facilities. At the same time, we noted your feedback about the areas for improvement (WIFI) which we... More

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Additional Information about Palace of the Golden Horses

Address: Jalan Kuda Emas | Mines Resort City, Sri Kembangan 43300, Malaysia
Location: Malaysia > Selangor > Petaling District > Sri Kembangan
Price Range (Based on Average Rates): $
Hotel Class:4 star — Palace of the Golden Horses 4*
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Also Known As:
Palace Of The Golden Horses Hotel Sri Kembangan
Palace Golden Horses
Palace Of The Golden Horses Malaysia/Sri Kembangan, Selangor

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Class
Number of rooms
480

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