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Palace of the Golden Horses

Jalan Kuda Emas | Mines Resort City, Sri Kembangan 43300, Malaysia
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Palace of the Golden Horses
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480 Reviews from our TripAdvisor Community

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Minneapolis, Minnesota
1 review
1 of 5 stars Reviewed 3 days ago NEW

There are honestly too many complaints for me to recount them all. First, it took us 15 minutes to check in because the woman at the front desk did not recognize our RCI voucher. Apparently you must check in a a desk literally 2 feet away if you have that voucher. She, and apparently no one else, seemed to know... More 

Helpful?
Thank Julie M
Petaling Jaya, Malaysia
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

Spent a night there last December. Getting to our room was somewhat complicated. Walked to the end of the corrridor, go through the doors to connect with an outside corrider. The standard room assigned to us was relatively large though the furniture and fittings looked as if they needed to be replaced. All these we could accept but we could... More 

Helpful?
Thank Winston L

Travelers are raving about these Sri Kembangan hotels

Pretoria, South Africa
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 1 week ago

Needs a lot of attention, this hotel requires a total make over. 5 Star rating a big NO. We had to move room because of the smell in the room. The shuttle service to the mall and KLCC is a plus but the times need reviewing. Very far away from public transport services.

Helpful?
Thank Vis1701
Singapore, Singapore
1 review
3 of 5 stars Reviewed 2 weeks ago

We stayed for a night as we had an appointment at a nearby university the next day. Although we had clearly requested twin beds in the reservation, and I repeated the request when I first arrived, I was initially assigned a room with a king bed. It was only reassigned when I requested the change. The room was spacious and... More 

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Thank tripz99
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

This 5 stars Hotel looks nice but the service is super lousy. No proper signage to show where is the swimming pool. We give up searching for it as it's also closed for the day. Hotel location is not near to shopping centres. It will be more suitable for people who just want to relax and stay in the hotel.... More 

Helpful?
Thank Jenny P
Johor, Malaysia
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I am a patience person and when my header above as such, you know what I mean.. 1) Stayed 3 nights, solo 2) Hotel staffs inexperienced:- i) in-room dining cannot charged to credit card which was the deposit ? knock and called my room so many times as if I would ran away with that RM38 and I was in... More 

Helpful?
Thank LorainneNg
Kuala Lumpur, Malaysia
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed January 5, 2016

Very cozy place. Although with many rooms and lot of guest, you still get the privacy. the hotel is old but still maintain and well decorated. Few stuff getting wear and tear such as bathrooms fitting but quick response from maintenance / guest service. Breakfast need to improve, not many choice. Front desk also need to further improve, at one... More 

Helpful?
Thank Azwandy
Malaysia
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed January 3, 2016

Although the Hotel is old, but feel very comfortable & relax. Is a good place for family to relax & enjoy. The Room: Old but clean & comfortable. Have great view in the garden The Food: In the hotel is very expensive - Roti Canai = RM 7 The Location: If driving it take few KM to reach others location,... More 

Helpful?
Thank Auxoy
Malaysia
1 review
5 of 5 stars Reviewed December 30, 2015

Nice location but traffic very busy there, good for family trip for stay hotel. the breakfast not bad but staff not so friendly. Location near to shopping central and easy to travel to out side for shopping.

Review collected in partnership with Amoma.com

Helpful?
Thank Jason F
Kota Bharu, Malaysia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed December 29, 2015

I visited the hotel in 2007 and remembered it fondly. During the recent Christmas holidays, I decided to bring my kids there. I thought of taking the package - room with "GHHS health screening and also Asean Lantern Festival" since there was an offer going on. I called twice on 2 consecutive days to find out more about the GHHS... More 

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2 Thank Gan H
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