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All 8 Sri Kembangan hotels

Palace of the Golden Horses

4.0 of 5 Hotel   |   Jalan Kuda Emas | Mines Resort City, Sri Kembangan 43300, Malaysia
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Ranked #1 of 8 hotels in Sri Kembangan
A recent review
5 of 5 stars reviewed 4 days ago
Enas A dubai
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349 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
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dubai
Senior Reviewer
8 reviews 8 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

It is just the perfect place for a nice,relaxing and completely tension free holidays.it has got everything and the staff is also extremely cooperative and kind. they are always ready to help. the hotel also provides free shuttle service to the mines resort(the shopping mall) there is also another way to get to the mines resort that is through the... More

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Madinah
2 reviews
4 of 5 stars Reviewed 1 week ago via mobile

The hotel was nice and clean and the swimming pool was great also the view and the garden was very nice It was amazing stay for 2 nights The breakfast was not too bad. But I think it needs maintenance to be 5 star hotel

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PGHMines, Manager at Palace of the Golden Horses, responded to this review

Warmest Greetings from Palace of the Golden Horses! Thank you for taking the time to provide feedback on your stay here with us. We believe that it is only through guest feedback that we are able to continue to improve on our services and facilities. At the same time, we noted your feedback about the area for improvement on maintenance... More

Perth, Australia
Top Contributor
70 reviews 70 reviews
46 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 1 week ago

Truly a palace. Very impressive entry with golden horses on the lawn. Tall columns and a high domed ceiling, inlaid marble floors, lovely furniture. Most of the staff were very professional, courteous and friendly. Our spacious room was delightful with a super comfortable bed, all mod cons, lovely marble bathroom with shampoo, etc in small bottles with horses head lids,... More

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PGHMines, Manager at Palace of the Golden Horses, responded to this review

Warmest Greeting from Palace of the Golden Horses! It was our pleasure to have you as our guest and we appreciate your constructive feedback on your recent stay. We would like to extend our sincere apologies for the inconvenience and disappointment that you had especially services at the restaurant. We take pride in creating memorable hotel experiences for our guests... More

Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This hotel requires refurbishment the main reception area was fine but other areas were tatty and didn't feel as clean as they should. My room also had problems with biting insects. I would not recommend this hotel to friends and won't be returning.

Was this review helpful? Yes 2
PGHMines, Manager at Palace of the Golden Horses, responded to this review

Warmest Greetings from Palace of the Golden Horses! First and foremost, please accept my sincere apologies for the unpleasant experience during your stay recently. I appreciate you taking the time to share your experience and am very sorry that the services rendered not up to the expectation. Rest assured, this is not standard of service that the hotel is renowned... More

Travelers are raving about these Sri Kembangan hotels

Seremban, Malaysia
Contributor
20 reviews 20 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel has undergone some much needed refurbishment and all the better for it. The hotel complex is huge which is reflected in the lobby, facilities and rooms. Unfortunately we found the air-conditioning to be below par. The event rooms were not cold enough and the bedrooms were quite warm especially at night and early morning, even when set to... More

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PGHMines, Manager at Palace of the Golden Horses, responded to this review

Warmest Greetings from Palace of the Golden Horses! Thank you for taking the time to provide feedback on your stay here with us. We believe that it is only through guest feedback that we are able to continue to improve on our services and facilities. At the same time, we noted your feedback about the areas for improvement on air... More

Penang, Malaysia
Senior Contributor
24 reviews 24 reviews
23 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed one night at deluxe room. Everything was luxury and hotel is lavishly decorated. Close to Mines Resort City. Limited choices of complimentary buffet breakfast which does not meet 6 star hotel standard.

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PGHMines, Manager at Palace of the Golden Horses, responded to this review

Warmest greeting from Palace of the Golden Horses! Dear Valued Guest, Thank you for sharing your points and hope you have had an enjoyable stay. Noted your feedback about the food quality for the breakfast which we will definitely address with our team. We look forward to showing you improved quality on your next visit. Our team look forward to... More

Adelaide
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Palace of the Golden Horses is an opulent, luxury hotel, situated about 20 minutes from Kuala Lumpur city. We stayed there as part of a vacation club to which we belong. It has nearly 500 rooms, and is part of a 1000-acre campus. The extensive buffet breakfast was not included in our tariff. Meals are a little pricey by Asian... More

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PGHMines, Manager at Palace of the Golden Horses, responded to this review

Dear Valued Guest, Warmest Greetings from Palace of the Golden Horses! Thank you for taking the time to provide feedback on your stay here with us. We believe that it is only through guest feedback that we are able to continue to improve on our services and facilities. Nevertheless, we would like to extend our sincere apologies for the inconveniences... More

Dhaka Division, Bangladesh
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 20, 2014

A super hotel to stay. Just wow view. Rooms are Eligence. Lobby is too big to explore. Food is owe some. I liked the boat trip. Service staff is excellent. I like the golden horses idols around. Surround view is cool.

Was this review helpful? Yes 2
PGHMines, Manager at Palace of the Golden Horses, responded to this review

Warmest Greetings from Palace of the Golden Horses! Thank you for taking the time to write a review regarding your recent stay at the Palace of the Golden Horses. We appreciate your positive comment about overall stay experience and thanks for sharing your feedback. Once again, thank you for your support and patronage. We look forward to welcoming you back... More

Waihi, New Zealand
Contributor
17 reviews 17 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 12, 2014

I write this from the perspective of a non-Asian Time Share user, making the distinction as during the week I stayed there, I only saw 5 other non Asians. Time Share evidently always pretty well full, but hotel low occupancy. frankly, I don't know how they can maintain 6 restaurants. This property is simply magnificent. It has 472 rooms/suites of... More

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PGHMines, Manager at Palace of the Golden Horses, responded to this review

Warmest Greetings from Palace of the Golden Horses! Thank you for taking the time to provide feedback on your recent stay here with us. We are delighted that you have enjoyed your stay with us at the Palace Of The Golden Horses had lived up to your expectations and we would like to take this opportunity to express our heartfelt... More

The Villages
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 8, 2014

The hotel is beautiful and the grounds manicured. From the moment you are greeted by the gentlemen opening the enormous front doors for you to enter, you feel like you are in the lap of luxury. I think the most outstanding asset of this hotel over others is the customer service that is provided. I have seen one negative review... More

Was this review helpful? Yes 2
PGHMines, Manager at Palace of the Golden Horses, responded to this review

Warmest Greetings from Palace of the Golden Horses! Thank you for taking the time to write a review regarding your recent stay at the Palace of the Golden Horses. We appreciate your positive comment about overall stay experience and thanks for sharing your feedback. Once again, thank you for your support and patronage. We look forward to welcoming you back... More

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Additional Information about Palace of the Golden Horses

Address: Jalan Kuda Emas | Mines Resort City, Sri Kembangan 43300, Malaysia
Location: Malaysia > Selangor > Petaling District > Sri Kembangan
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Palace of the Golden Horses 4*
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Also Known As:
Palace Of The Golden Horses Hotel Sri Kembangan
Palace Golden Horses
Palace Of The Golden Horses Malaysia/Sri Kembangan, Selangor

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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