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All 3 Ranau hotels

Mount Kinabalu Heritage Resort & Spa

3.5 of 5 Hotel   |   W.D.T. 11, 89309, Malaysia
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Ranked #3 of 3 hotels in Ranau
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87 people have reviewed this hotel

Traveler rating
    2
    19
    33
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    15
See reviews for
27
26
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2
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
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English first
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

We stayed in one of the chalets/huts at this hotel for 4 nights during our 2 1/2 week honeymoon in Malaysia. Compared to many of the lovely hospitable hotels we stayed in, in Malaysia this was poor and overpriced for the service. The hotel is quite dated and shabby and staff were not particularly hospitable compared to our experience in... More

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1 review
3 of 5 stars Reviewed 1 week ago

The rooms clearly needs attention. It was tired and old, the smell of mould is rather prominent. Breakfast was disappointing. Was expecting for something better but ended up with fried noodles and rice. It's a little heavy to be enjoyed in the morning. The location is nice! It was beyond words and imagination to be greeted in the morning with... More

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Kuala Lumpur, Malaysia
1 review
1 of 5 stars Reviewed 1 week ago

This hotel was booked for us as we were climbing mount Kinabalu the next day. The hotel is tired looking- the carpets are dirty, a large part of the enamel bath had come off, the shower head attachment meant the water didn't flow out properly, hot water was only available 7-9 am & pm, the food was awful- cold and... More

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Auckland Region, New Zealand
1 review
1 of 5 stars Reviewed 1 week ago

We stayed in some lovely hotels in Sabah but this was not one of them. Very old and poorly maintained rooms, no Wi-Fi, poor TV nothing to do after dinner which was very average. Hot water only available for 2 hours at night.

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Singapore, Singapore
Contributor
11 reviews 11 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Chalets were old and surrounding area were dark as the lights were quite deem. Water suppose to flow out of tap but came out of the bathroom floor like a small fountain that is why water flow out of tap were extremely slow. Group of 8 of us decides to change to the hotel rooms as chalets are not save... More

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Ampang
Top Contributor
87 reviews 87 reviews
42 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed June 30, 2014

Location: The hotel is located approximately 2 hrs drive from Kota Kinabalu. It is approx 10 minutes drive from Ranau city (small city). The hotel is at the top of the hill. So arrange for transportation while you are at Kota Kinabalu or else, you will be left stranded at the hotel. Ranau area is green and beautiful and you'll... More

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Kuala Lumpur, Malaysia
Contributor
13 reviews 13 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 29, 2014

Simply awesome view of Mt Kinabalu from our chalets. Remember to choose chalet no. 13. If it is not available, then ask for chalet no.14, 12 or 11. I promise you will be happy. There are 3 outdoor round tables with a few chairs on the patio right outside the chalets for your dining pleasure and in privacy, amidst the... More

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Kuala Lumpur, Malaysia
Contributor
14 reviews 14 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed June 23, 2014

Hotel outlook seem 2-3 star hotel. Room quite outfashion, urgent refurbishment needed, bed is old springed bed, room door hard to close. Limited tv channel. Nothing much to do after dinner. Sleep early and can't wait to leave this place next day. Breakfast & dinner keep your expectation low bcos tis is rural area, food quality and variety are acceptable.... More

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Kuala Lumpur, Malaysia
Contributor
16 reviews 16 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed June 21, 2014 via mobile

Stay a night at Mount Kinabalu Heritage Resort & Spa booked thru Travel Agent. We are check-in late almost 7pm and we were total 6 rooms. The reception arrange all rooms at same floor and nearby. This was up for our expectation as we were requested earlier. Room was nice and quite big with Mount Kinabalu view. Really cold at... More

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Sandakan, Malaysia
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 9, 2014

Receptionist not friendly and irresponsible. Check-in time should 2 pm and I only able to check-in at 3.30 pm with reason room is not ready which booked for 3 rooms and 2 rooms are not ready. When I'm asking estimate the room is ready, reception only replied with unwilling answer and said don't know and explain one floor only have... More

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Additional Information about Mount Kinabalu Heritage Resort & Spa

Address: W.D.T. 11, 89309, Malaysia
Location: Malaysia > Sabah > Ranau
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Mount Kinabalu Heritage Resort & Spa 3.5*
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Also Known As:
Mount Kinabalu Heritage Resort And Spa
Mount Kinabalu Heritage Hotel Ranau
Mount Kinabalu Heritage Resort & Spa Ranau, Sabah

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Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa
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