We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 2 Neuville-en-Ferrain hotels

Hotel des Acacias

3.0 of 5 Hotel   |   39 rue de Dronckaert, 59960 Neuville-en-Ferrain, France
Hotel website
Hotel amenities
Hotel des Acacias
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Save Saved
You added Hotel des Acacias to your Saves list
53%
A recent review
3 of 5 stars reviewed 2 weeks ago
SBfromPateley Leeds, United Kingdom
Write a Review

63 reviews from our community

Traveler rating
    7
    26
    23
    5
    2
See reviews for
1
29
4
14
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (63)
  • Mar-May only
    (12)
  • Jun-Aug only
    (25)
  • Sep-Nov only
    (15)
  • Dec-Feb only
    (11)
All months
Leeds, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here for 4 nights, on a Leger Battlefields trip. The trip was very good value, which probably explains why they often stay here. I imagine a good price has been agreed for a large number of parties to stay here during the year. As a solo traveller l would never book this hotel to stay in. The hotel restaurant... More

Was this review helpful? Yes
DDeWeerdt, Propriétaire at Hotel des Acacias, responded to this review

Dear Sir, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I am particular surprised about the food, knowing that everything, except... More

manchester
Contributor
17 reviews 17 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at the Hotel Des Acasias as a part of our National Holidays, Battlefields tour. The hotel is situated a little out of the way, but central enough for a touring party. The rooms are pleasant and comfortable, if rather small, and everything was clean, tidy and presentable. The breakfast was of the continental type buffet, the food was... More

Was this review helpful? Yes
DDeWeerdt, Propriétaire at Hotel des Acacias, responded to this review

Dear M Richard thank you for this nice review. We are so happy to read that you liked the rooms, the breakfast and the dinners. Also, we would like to specify that we have wine bottles from 11 euro on, so maybe you should come back to try this one :-) See you soon ! More

Norwich, United Kingdom
Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed August 24, 2014

I stayed here for 3 nights whilst on a Leger Battlefield Tour. The room was quite nice if not a bit dated. The room came with tea and coffee making facilities however the tea tasted a bit odd and so I only had the one cup! The room did not come with free bottles of soap but did instead came... More

Was this review helpful? Yes 3
DDeWeerdt, Propriétaire at Hotel des Acacias, responded to this review

Dear customer thank you for your nice review. I am happy to read that you liked your room and especially our restaurant. we indeed work with soap dispensers and not separate bottles as we have a "Green key" label, which means we do everything to take care about the environment. Hope to see you again in our hotel soon ! More

Ireland
Top Contributor
63 reviews 63 reviews
21 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed August 3, 2014

We stayed here for one night, the last night of our Shearings trip. Strangely, the hotel room doors opened outward. Room was comfortable and quiet. However, there was no air-conditioning, and it was very hot. We asked for a fan for the room and reception duly obliged. Dinner was very tasty, but very small portions, child size! Breakfast was mainly... More

Was this review helpful? Yes
DDeWeerdt, Propriétaire at Hotel des Acacias, responded to this review

Dear madam, Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We will definitively ask the kitchen to check the size of our dishes for groupes and... More

London, England, United Kingdom
Contributor
14 reviews 14 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed July 29, 2014

Stayed here for 4 nights as part of a Leger Battlefield tour. Room was nice and clean, great shower, only thing odd was that there were no complimentary soap or shampoos, except from the wall dispensers in the bathroom. The hotel says they are trying to protect the environment, maybe that's the reason. I found the staff fine, but my... More

Was this review helpful? Yes 1
DDeWeerdt, Propriétaire at Hotel des Acacias, responded to this review

Dear M James, we thank you for your review. We indeed use soap and bath gel dispenser, as we have the "Green Key" label and try to preserve our environment as good as possible. About the restaurant, I can say our prices are really not expensive for a 3 stars hotel. we indeed do not have snacks but we have... More

Uttoxeter, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 5, 2014

We stayed here while on a battlefield tour had a brill holiday not impressed with food in hotel rest of hotel okay Portions very small no choice The staff pleasant Had to stay in hotel at night as nowhere else around to go .

Was this review helpful? Yes 1
DDeWeerdt, Propriétaire at Hotel des Acacias, responded to this review

Dear customer we are happy to read that the hotel satisfied you and that our staff was pleasant. About the food, we indeed do not propose a choice menu as it is too difficult when we have to serve 50 persons quickly. Thereby, we only serve fresh food and it is not possible to prepare both choices for each. About... More

London
Senior Contributor
29 reviews 29 reviews
27 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed July 5, 2014

We stayed here for 4 nights whilst on a Shearings coach tour of the World War One Battlefields it is only about three quarters of an hour from Ypres which makes it convenient for visiting the battlefields in this area, The hotel is quite comfortable the rooms are quite small but the beds are very comfotable, but our room was... More

Was this review helpful? Yes 1
DDeWeerdt, Propriétaire at Hotel des Acacias, responded to this review

Dear customer, thank for this nice review. I am very happy to read you liked the hotel and our services. About the price of the drinks, please know we are the cheapest in the region ! Prices of drinks are unfortunately a little bit higher than in Belgium e.g. but we still limit them as much as possible Thank you... More

Lincoln, New Hampshire
Senior Contributor
48 reviews 48 reviews
27 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed June 28, 2014

stayed here on a coach short break to the battle fields with gold crest travel .rooms spotlessly clean breakfast superb.everything fresh staff very helpful.tea/coffee as good as costa fresh orange juice .beds very comfortable ,but after all i have put there was still people moaning .but thats life thank you to all the staff and the owner for a wonderful... More

Was this review helpful? Yes
DDeWeerdt, Propriétaire at Hotel des Acacias, responded to this review

Dear M Sheehan thank you so much for this positive review. We indeed try to give the best service to all our customers. Thank you also for saying that although everything was spotless and good, still some people are moaning. Clients cannot imagine how hard some critics can be for our staff. They do the upmost to serve our customers... More

Surrey, Angleterre
Top Contributor
99 reviews 99 reviews
25 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed June 7, 2014

Stayed here for one night on return coach trip from Germany. Hotel is in a quiet location just off the motorway near Lille. Room was very clean and had wi-fi and tea/coffee making facilities. The evening meal was very tasty albeit smallish portions. Breakfast was very good. Had a good nights sleep - no need for earplugs at this hotel... More

Was this review helpful? Yes
DDeWeerdt, Propriétaire at Hotel des Acacias, responded to this review

Dear client, I thank your for this nice review. We are always happy to welcome coach customers and we try to serve them the same we do with our individual customers : in a nice and warm way. Thank you again and see you soon back. More

Brixham
Contributor
11 reviews 11 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed June 5, 2014

Stayed here as part of a Shearings coach holiday visiting WW1 battlefields. Hotel was comfortable and clean and staff were helpful and pleasant. However the food was not good. Very little imagination and no choice, portions also very frugal. Put a damper on what should have been a great experience.

Was this review helpful? Yes
DDeWeerdt, Propriétaire at Hotel des Acacias, responded to this review

Dear M Kevin, first of all, I want to thank your for your review. it is important for us to know what our customers has liked about our services and what they disliked. I am however surprised about your feedback of the food as the main part of your group has given us very good feedbacks of the hotel in... More

Do you own or manage Hotel des Acacias?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hotel des Acacias? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel des Acacias

Address: 39 rue de Dronckaert, 59960 Neuville-en-Ferrain, France
Phone Number:
Location: France > Nord-Pas-de-Calais > Nord > Neuville-en-Ferrain
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel des Acacias 3*
Number of rooms: 42
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Priceline, Odigeo and Tingo so you can book your Hotel des Acacias reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

26 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (9)
Viewed
Hotel & grounds (4)
Viewed
Dining (1)
Viewed
Room/suite (3)
Viewed
Pool/beach area (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (18)
Viewed
Business center/function rooms (1)
Viewed
Hotel & grounds (4)
Viewed
Room/suite (5)
Viewed
Dining (2)
Viewed
Other (6)
Hotels you might also like...
Check In Check Out
Price Your Stay