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4.0 of 5 Hotel   |   Rue du Vertuquet, 59535 Neuville-en-Ferrain, France (Formerly Novotel Lille Tourcoing)
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A recent review
4 of 5 stars reviewed 4 weeks ago
Ian H Denbigh, United Kingdom
  • Overview
  • Reviews (60)
  • Photos (16)
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  • Room tips (14)
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60 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
Denbigh, United Kingdom
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This was our hotel for a coach party visiting WW1 battlefields in the area. It's basically a business/ coach party hotel with good access to the local auto routes for Belgium and France, so you can't walk into a local village for a change of view. It was comfortable, served quite pleasant food, a friendly bar and had a nice... More

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Bristol, United Kingdom
13 reviews 13 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 24, 2014

Positioned to the north of Lille, its a very short distance to Ypres and the battlefield cemeteries, and a reasonable distance south to the Somme. The only drawback is that there is little else as far as bars and restaurants around it. However the rooms were good, I really enjoyed the food the food I had,, beef carpaccio and a... More

Was this review helpful? Yes 4
Top Contributor
140 reviews 140 reviews
90 hotel reviews
136 helpful votes 136 helpful votes
4 of 5 stars Reviewed June 22, 2014

I have stayed at this hotel now on two separate occasions May and June this year. Both have been groups touring the WW1 battlefield sites. One a private group coming to Ieper on a memorial dedication, the other a mix of people touring the various memorials etc in Flanders and the Somme area. Reception is well run but as stated... More

Was this review helpful? Yes 2
Exeter, United Kingdom
1 review
2 of 5 stars Reviewed June 17, 2014

Stayed here as part of a coach tour. The room was OK, it was just a shame that the cleaners decided that part of a present we had bought our daughter was rubbish and threw it away. Very understaffed, there where two coach tours staying, ( 100 people+) over the course of a weekend and they operated on a skeleton... More

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Swadlincote, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed May 4, 2014

We stayed in this hotel over Easter as part of a large group visiting the area to commemorate the WW1 Centenary. The hotel was clean and comfortable with some good facilities. Younger members of our group made use of the pool while we used the sauna and the bar. As we were a coach party we didn't use the restaurant... More

Was this review helpful? Yes
17 reviews 17 reviews
13 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed April 17, 2014

Having read the reviews prior to arriving at this hotel, I was rather concerned. However, despite the fact that the hotel does not look particularly inviting from outside and is in the middle of an industrial estate, it is actually really nice and I think some of the previous reviews are a little harsh. The rooms were quite modern and... More

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Bristol, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 9, 2014

Stayed at this hotel with a school group for two days. The reception staff were very well organised and had allocated the right number and size of rooms which is often not the case in other hotels as many tend to change arrangements at the last minute. It made getting pupils to their rooms very easy. One pupil lost the... More

Was this review helpful? Yes 1
Plymouth, England, United Kingdom
15 reviews 15 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed December 27, 2013 via mobile

Stayed here for 2 nights too many on a coach trip. Very basic clean rooms but the food was dreadful. They were unable, indeed unwilling, to provide a decent gluten free meal for me. I enquired at breakfast about bread or a cracker and was told 'No'. I asked if I could have a rasher of bacon straight from the... More

Was this review helpful? Yes 2
Senior Contributor
42 reviews 42 reviews
4 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed December 15, 2013 via mobile

I stayed at the Altia one night only as part of a coach package. We arrived around 8pm and we're able to go straight into the restaurant for dinner. The service was quick and friendly and I recommend the steak, chips and salad it was beautiful and good value. The rooms were basic, but clean with a sunflower shower and... More

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Hoylake, United Kingdom
1 review
1 of 5 stars Reviewed September 19, 2013

This must be one of the worst hotels I've stayed in. It badly needed refurbishment and our friend's toilet leaked and had no light in it. I stayed on the first floor, our friends on the second - they had table, chairs and complimentary water; we had neither. When I asked at reception why we had no water she just... More

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Additional Information about Altia Hotel

Address: Rue du Vertuquet, 59535 Neuville-en-Ferrain, France (Formerly Novotel Lille Tourcoing)
Location: France > Nord-Pas-de-Calais > Nord > Neuville-en-Ferrain
Price Range (Based on Average Rates): $
Hotel Class:4 star — Altia Hotel 4*
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16 photos of this hotel

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All traveler photos (11)
Room/suite (4)
View from room (2)
Hotel & grounds (4)
Pool/beach area (1)

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All management photos (6)
Room/suite (1)
Hotel & grounds (1)
Other (4)


Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Number of rooms

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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