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All 5 Cayo Guillermo hotels

Melia Cayo Guillermo

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4.5 of 5 Resort (All-Inclusive)   |   Jardines del Rey, Cuba
Hotel amenities
Melia Cayo Guillermo
Ranked #1 of 5 Hotels in Cayo Guillermo
Certificate of Excellence 2014
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2,910 reviews from our community

Traveler rating
    1,480
    893
    314
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    70
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740
1246
67
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (432)
Date | Rating
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English first
Guernsey, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

We´ve been there for two weeks in February and was an excellent experience. Facilities were very clean. Lovely food and drinks. Fantastic staff despite one particular barman on the lobby bar. Beach was paradise. Good to see Director Jesus around the hotel and greeting the guests. Thanks a lot to the gardners for all the fresh coconuts, to Anaysa, Alfredo,... More

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Ontario's Highlands, Canada
1 review
5 of 5 stars Reviewed 2 days ago NEW

just returned from staying here the week of September 5th. Traveled with 4 kids and 4 adults and we all had a great experience. Hotel: The grounds are beautiful. There are ponds and gardens and families of peacocks walking around. The rooms are big and clean. The water pressure in the shower was pretty low but the other rooms we... More

Was this review helpful? Yes 3
alva
Contributor
19 reviews 19 reviews
18 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

we stayed at the melia cayo coco and visited this hotel for the day its a nice hotel with an amazing beach and a nice swim up bar in the pool me and my wife had a nice day here the food and the drinks where fine and very nice staff

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Ottawa, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed here in May of 2014. Wonderful resort. Staff were friendly. Food was great no problems here at all. Rooms are awesome. They have some nice cabins with hottubs that seemed like they might be nice to try.

Was this review helpful? Yes 1
Derby, United Kingdom
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The beautiful Cayo islands are set off the mainland, and linked to Cuba by a causeway. If a total relaxation holiday is what you are looking for this is the place for you. We as a family have chosen all inclusive holidays for ten years around the Mediterranean. For all around quality The Melia Cayo Guillermo is now our favourite.... More

Was this review helpful? Yes 6
SE London
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Got married here back in 2008 and finally returned August 2014 and it was still how i remembered it. The staff couldn't do enough for you and so friendly. There's always something to do and the shows at night were great. The food in the international and Italian was lovely. The beach is one of the best you'll find and... More

Was this review helpful? Yes 2
Jesus T, Director General at Melia Cayo Guillermo, responded to this review

Dear elthamlions: Thank you very much for writing your comments about the hotel in this webpage. Thank you also for being so faithful to the resort and coming back to us. We are really glad you enjoyed so much your stay at the hotel due to mainly our staff, which is why I will pass your opinions to them. Also... More

Worcester, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Travelled here between 13th August to 27th August 2014 This was our first visit to the Cayo's and had a wonderful time, we have been to Cuba twice before at Guardalava and whilst on one of those holidays we were recommended the Cayo's. The hotel is lovey and clean yes the bedrooms are a little tired but as the Manager... More

Was this review helpful? Yes 5
Jesus T, Director General at Melia Cayo Guillermo, responded to this review

Dear hazelc82 Thank you very much for sharing your experiences at this resort in this web page. We are really glad you we could achieve your expectations about the hotel. We appreciate your positives comments about the rooms and the food. It is true that we will have an updating program coming up for next year and we do hope... More

Trapani, Sicilia, Italy
Contributor
12 reviews 12 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We booked this hotel for a 2 weeks stay all inclusive, we had a very relaxed time people were very friendly and enjoyed the 2 restaurants there are several places to eat and drink, at any time, we preferred the italian I liked the lasagne we gave them a tip, 2 nights later we asked if we could get in... More

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Manchester, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

Just returned from the Melia Hotel in Cayo Guillermo, and I can honestly say it was fabulous. Originally we had our concerns having read some of the recent reviews but when you compare this Carribean island with the prices advertised for Mexico or the Dominican Republic then you would be a fool to pay anything else. The Melia although a... More

Was this review helpful? Yes 7
Jesus T, Director General at Melia Cayo Guillermo, responded to this review

Dear Derek Thank you very much for taking your time to write your comments about our resort. We really appreciate all the good opinions about us and our staff. It was very nice you really loved your room and the maid service also we thank your comments about the food, the bars, the animation team and the quality of the... More

Nottinghamshire, United Kingdom
1 review
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I stayed at the MCG between August 20 and September 3. We travelled from Manchester with Thomas Cook and made use of both the priority check-in and express security lanes, both of which I would recommend simply to avoid all the hassle of queuing. I guess the difficulty with these reviews is that they are so subjective!... More

Was this review helpful? Yes 9
Jesus T, Director General at Melia Cayo Guillermo, responded to this review

Hello Stef: Thanks for taking the time to make this extense review on your visit to our resort. I am sorry that your expectations regarding to your request were not met. As we always explain to our guests, it all depends on availability. First of all, when we are asked about a room with a nice view, we always think... More

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Hotel Summarization (Beta)

What travelers say

  • Very good(15)
  • CUSTOMER SERVICE(11)
  • Lobby bar(10)
  • Thomas Cook(5)
  • HOT WATER(5)
  • Italian restaurant(5)
  • White sand(4)
  • Rooms are clean(4)
  • Coral reef(3)
  • Air conditioning(3)

Additional Information about Melia Cayo Guillermo

Address: Jardines del Rey, Cuba
Location: Caribbean > Cuba > Ciego de Avila Province > Jardines del Rey Archipelago > Cayo Guillermo
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Melia Cayo Guillermo 4.5*
Also Known As:
Melia Cayo Guillermo Hotel Cayo Guillermo
Cayo Guillermo Melia

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