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All 5 Cayo Guillermo hotels

Sol Cayo Guillermo

4.0 of 5 Resort (All-Inclusive)   |   Jardines Del Rey | Cuba, Cuba
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Sol Cayo Guillermo
Ranked #2 of 5 hotels in Cayo Guillermo
Certificate of Excellence 2014
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2,310 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (449)
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English first
Dublin, Ireland
Contributor
13 reviews 13 reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This was a first time in Cuba ,and also a first time in an all inclusive.resort . Flew down with Rouge ,great flight and good crew ,left Toronto early ,and got there early . Small airport ,in and out very quickly . The resort hotel is generally old ,but is looked after fairly well . Gardens are the best part... More

Was this review helpful? Yes 3
Jose Antonio R, General Manager at Sol Cayo Guillermo, responded to this review

Dear Customer, Thank you very much for posting your comments on your recent stay in our hotel. Thank you for your observations which have already been addressed. I'm not glad to read your first time in cuba wasn't as good as you liked be. Our hotel is 18 years old and we are doing some renovation in our rooms. Staff... More

Lincoln, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Yet again I have come home from this idillic place feeling rested and refreshed. The staff are all very friendly and genuinely pleased to help you. Food was lovely and always a varied choice. The relaxed atmosphere creates the perfect place to go for a chill out. Beach and sea are superb. Only downside were the Mozzies and Sand Flies,... More

Was this review helpful? Yes
Jose Antonio R, General Manager at Sol Cayo Guillermo, responded to this review

Dear Repeated Customer, Our beach and staff are our asstes, they worth every peny you have spent. we fog the mosquitoes but sandflies are stronger, so everytime i recomment bring spray and cream after bite. Great to read you have enjoyed your holiday and i hope your visit be soon. Have a wonderful time. With Warmest Regards, Jose Antonio /... More

Nottingham, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

Nice little condo and beach. Not much to do near resort and prices of excursions bit expensive. Otherwise great resort but maybe if your vegetarian take some of your own food. We ate pringles for a week as there wasnt much else.

Was this review helpful? Yes
Jose Antonio R, General Manager at Sol Cayo Guillermo, responded to this review

Dear Customer, Thank you for let me know your oppinion on this site. We have differnts kinds of vegetables at the buffet and in our station for cook them, ex: lettuce, cabbage, tomatoes,chard, spinach, etc, also qe have pasta station. If you want to bring your food we can cook them and everybody is happy, we love to work for... More

Montreal, Canada
Top Contributor
57 reviews 57 reviews
21 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed 1 week ago

Third summer in Cuba. First 2 years in Varadero. I enjoyed the beach and the sea at Cayo Guillermo: fantastic and unbelievable calm sea and beautiful turquoise water. Best thing about the resort. Best water I have seen in all my trips. A note of A++++.I still don't understand why 95% of the clientele are spending all day round the... More

Was this review helpful? Yes 3
Jose Antonio R, General Manager at Sol Cayo Guillermo, responded to this review

Dear Customer, irst of all, thank you very much for taking part of your time to write your comments on tripadvisor, we really appreciate it, they give us the opportunity to work on you to be better, and we took them very seriously. Great to hear you enjoy our beach and staff was nice. . Thank you for your observations... More

Montreal, Canada
1 review
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We traveled to the Sol Cayo Guillermo from June 26th to July 3rd. I am giving this resort a 5 star rating, not because it is a 5 star resort, but because we had an amazing "5 star" vacation. This was my first time ever staying at a 3 1/2 star (our last 5 trips have been to 5 star... More

Was this review helpful? Yes 14
Jose Antonio R, General Manager at Sol Cayo Guillermo, responded to this review

Dear Customer, So great to read you had an amazing "5 star" vacation. Thank you for mentioning those who outstand out for you, all our staff are great, front desk is one of the beginning. your favorite part about Sol Cayo Guillermo on beach was how far you could walk out during the low tide, that is common in our... More

Derbyshire, United Kingdom
2 reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Visited Cuba before and loved it so was a bit apprehensive about returning and it not living up to scratch....needn't have worried it was really nice rooms are a little basic,we were given a down stairs room but had asked for upstairs but once we explained to reception we were moved the following morning.Very friendly people can't do enough for... More

Was this review helpful? Yes 3
Jose Antonio R, General Manager at Sol Cayo Guillermo, responded to this review

Dear Customer, WOW! thank you for all your comments aboutr the beach. also about the staff Very friendly people can't do enough for you, totally agree, thank you for mentioning bar staff and restaurant staff service and talk about food letting us it was very good and varied always something to tempt you. I;m glad to read you'll be back... More

Wigan, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We have visited this hotel twice now and both times we have had an amazing time. The staff are fantastic and cannot do enough for you. The entertainment team are just so friendly and do everything in their power to encourage people to join in the fun and activities. Check in was quick and our room was very comfortable. We... More

Was this review helpful? Yes 1
Jose Antonio R, General Manager at Sol Cayo Guillermo, responded to this review

Dear Customer, We are happy to know you are already planning a return visit in 2 years, Thank you for all your comments about the hotel and facilities, I'm agree withg you, my staff are fantastic and cannot do enough for you, thank you for recommend us to anyone. Hope to see you soon! With Warmest Regards Jose Antonio /... More

Stockport, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We visited as a couple in June 2014 and wanted a relaxing, quiet holiday, a place to unwind. The holiday fitted the bill perfectly in that respect. Pros - Exquisite beach with gently sloping sea floor. Plenty of small fish as soon as you step into the sea - Offshore coral reef is a catamaran trip (on site but at... More

Was this review helpful? Yes 3
Jose Antonio R, General Manager at Sol Cayo Guillermo, responded to this review

Dear Kevin, Thank you very much for posting your comments on your recent stay in our hotel. Thank you so much for your comments on our facilities and services. Thank you for your observations which have already been addressed. we fog mosquitoes every day but as you said we are in the wet season, so clientes need to bring repellant... More

Worcestershire, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

We went to Sol cayo Guillermo November last year and it was just PERFECT for us ( four adults in our forties ) .The staff were so friendly ,the food varied and tasty ,the rooms not perfect but "rustic " and clean ,all you need .very comfy ,huge beds .The sea ....... what can I say about the sea ??... More

Was this review helpful? Yes
Jose Antonio R, General Manager at Sol Cayo Guillermo, responded to this review

Dear Anna, So great to hear you have had an amazing holiday and We'll see you in four months. WOW! that's was fantactic, I'm so glad to read it has been such a great time shared with our team! Thank you very much for your comments on this site. See you soon! With Warmest Regards, Jose Antonio / General Manager More

cambridgeshire
Reviewer
5 reviews 5 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Arrived in Cuba on 18th June 2014.Check in was quite quick nice cocktail as we were waiting.Shown to our rooms which was 301 for us and 302 for our friends.First impressions of rooms wernt good I must say but we soon got used to them.Next morning we went down to the beach and my god it is amazing lovely white... More

Was this review helpful? Yes 1
Jose Antonio R, General Manager at Sol Cayo Guillermo, responded to this review

Dear Customer, Thank you for your comments and let us know your chek-in was quite quick nice, that is very importatnt for the first impression and after you have found our beach was amazing, lovely white sand and the sea was beautiful too managed to get the same sunbed area all fortnight, another point who make you feel fine with... More

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Additional Information about Sol Cayo Guillermo

Address: Jardines Del Rey | Cuba, Cuba
Location: Caribbean > Cuba > Ciego de Avila Province > Jardines del Rey Archipelago > Cayo Guillermo
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sol Cayo Guillermo 4*
Also Known As:
Sol Cayo Guillermo Hotel Cayo Guillermo
Sol Hotel Cayo Guillermo
Cayo Guillermo Sol Hotel
Sol Cayo Guillermo Cuba

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Amenities

Beach Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Swimming Pool
Hotel Class
Official Description (provided by the hotel)
Four Stars All Inclusive Resort with 268 rooms. Located in Cayo Guillermo,Cuba, in one of the most beautiful beaches, in the archipelago Jardines del Rey, near Playa Pilar and near one of the most beautiful coral reefs in the world. Known for its romantic and lush tropical vegetation. Recommended for families, couples, weddings and honeymoons.268 rooms: 135 standard, 96 Standard Ocean View, 37 Superior Standard 3 Dining Restaurants (Buffet),4 bars.An incredible natural paradise. ... more   less 
Number of rooms
264

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