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All 7 Cayo Guillermo hotels

Sol Cayo Guillermo

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4.0 of 5 Resort (All-Inclusive)   |   Jardines Del Rey | Cuba, Cuba
Hotel amenities
Sol Cayo Guillermo
Ranked #2 of 7 Hotels in Cayo Guillermo
Certificate of Excellence 2014
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2,619 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Toronto
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars NEW

We traveled as a group of 12, staying from Feb 7th through the 21st. Before getting too far into the detail, a couple of admissions up front. (1) We love this resort. This was our 6th visit. The ambiance, the feel, the culture and the pace is right in our sweet spot; (2) the combination of the beach and staff... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

I went by myself for 2wks. Room was ready upon arrival perfect location ... Ocean view. The beach is awesome !!! They rake the seaweed daily. I was given a quick tour on the way to the room with golf cart. The buffet was great ... You can get them to cook it the way you want ... Great variety... More 

Was this review helpful? Yes 3
Burlington, Canada
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We had the privilege of staying at this amazing hidden gem for a week in January to celebrate my birthday. We like to start off by thanking Jose and Nelido for our charming room. It exceeded our expectations, with it’s high cathedral ceiling, perfect location and amazing view. The beach was one of the most beautiful and unique we have... More 

Was this review helpful? Yes 2
Fredericton, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

If you don't want to read this whole review, take my advice and just go to the Sol Cayo Guillermo! If you love a gorgeous beach, super-friendly-laid-back people, clean rooms and great food, you won't be disappointed! (If you do read the review, please pay attention to my "special travel note" at the end.) A friend and I booked this... More 

Was this review helpful? Yes 9
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We have just booked our next visit to this wonderful hotel. We had the best holiday we have ever had at this hotel and we can't wait for our next visit. The staff here are so fantastic and can't do enough to make your holiday special. From the gardeners, to the bar staff, to the management - nothing is too... More 

Was this review helpful? Yes 4
Aylmer, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

We had a wonderful one week stay at the Sol Cayo Guillarmo with our family of 10 + a baby! The staff was so accommodating, friendly and absolutely amazing! Hats off to Yusimi, Elizabeth, Ariel in the buffet restaurant as well as Arnaldo in the International Restaurant! Servers, bar staff, maids, gardeners and maintenance staff made the stay so much... More 

Was this review helpful? Yes 4
Jose Antonio R, General Manager at Sol Cayo Guillermo, responded to this review

Thank you Liz F, Great to have your comments on tripadvisor, I'm happy all your family have enjoyed Sol Cayo Guillermo as you were wishing, we'll keep working in our rooms in order to change this opinion, I really appreciate your comments, it will help to the future clients, in your next visit everything will be better, we will have... More 

Nova Scotia, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This trip was booked last minute - literally two days before we travelled and got a fantastic deal! We travelled with Sunwing and basically everything from start to finish was amazing. I've been to Cuba before and told my friend to have "lower" expectations that some other Caribbean countries as Cuba can be dated. However, this resort exceeded all expectations.... More 

Was this review helpful? Yes 5
Jose Antonio R, General Manager at Sol Cayo Guillermo, responded to this review

Dear KF21748, I'm feel really happy to have clients with your loyalty, thank you very much to review your recent stay with us on tripadvisor, we are so glad to know you had another great stay close to us next you will enjoy ae better in your second home "Your Home away from Home". Sol Cayo Guillermo (staff & managers)... More 

Fort Erie, Canada
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This was our third visit to the Sol Cayo Guillermo and we cannot wait till next February to go back. We have made many great friends in the staff. The people are so loving and welcoming. Yuby from animation is the most wonderful, sweet darling and we consider her family. Her husband Orsbel who works the front desk is a... More 

Was this review helpful? Yes 8
Jose Antonio R, General Manager at Sol Cayo Guillermo, responded to this review

Dear Lovely and Loyal Debbie F, Thank you for yor comments, thank you for following our Sol Cayo Guillermo - Cuba facebook page, we are glad to have clients with your loyalty, it is great to know we have met your expectations in your third visit in "Your Home away from Home". Sol Cayo Guillermo (staff & managers) miss all... More 

Portsmouth, United Kingdom
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Have stayed at this fantastic hotel for three consecutive years and looking forward to our fourth visit in September 2015. Amazing staff and management team. Beautiful hotel with the best location in the world. We have stayed in many hotels in Cuba and travelled extensively but this hotel is the one we always go back to for a great relaxing... More 

Was this review helpful? Yes 5
Jose Antonio R, General Manager at Sol Cayo Guillermo, responded to this review

Dear shane f, We feel really happy to have clients with your loyalty, thank you very much to review your recent stay with us on tripadvisor, we are so glad to know you had another great stay close to us, thank you for calling us Paradise, is usual in our loyal clients, we'll feel glad to welcome you one more... More 

Kitchener, Ontario, Canada
2 reviews
1 of 5 stars Reviewed 1 week ago

Very disappointed in this resort. It is in the travel magazines as a 4 star which it is no where near! If it's a 2 star at best. The staff were great and very friendly, tried to do whatever they could to make your stay it's best, but the resort itself is in major need of repair. The beach is... More 

Was this review helpful? Yes
Jose Antonio R, General Manager at Sol Cayo Guillermo, responded to this review

Dear Deb, Thank you for your comments, great to hear you have found my staff it is great and very friendly, they and our beach are the assets of the resort, they make worth you have spent your money in the resort, should be a misunderstood with the egg, we never have had problem with the egg during the breakfast,... More 

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Additional Information about Sol Cayo Guillermo

Address: Jardines Del Rey | Cuba, Cuba
Location: Caribbean > Cuba > Ciego de Avila Province > Jardines del Rey Archipelago > Cayo Guillermo
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sol Cayo Guillermo 4*
Number of rooms: 264
Also Known As:
Sol Cayo Guillermo Hotel Cayo Guillermo
Sol Hotel Cayo Guillermo
Cayo Guillermo Sol Hotel
Sol Cayo Guillermo Cuba

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