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All 5 Cayo Guillermo hotels

Sol Cayo Guillermo

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4.0 of 5 Resort (All-Inclusive)   |   Jardines Del Rey | Cuba, Cuba
Hotel amenities
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  • Reviews (2,338)
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  • Amenities
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  • Room tips (455)
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Sol Cayo Guillermo
Ranked #2 of 5 hotels in Cayo Guillermo
Certificate of Excellence 2014
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2,338 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (455)
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Zolder
Contributor
19 reviews 19 reviews
16 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Had a great time in this hotel. Can't wait to go back. Very friendly staff, front desk, restaurants, maintenance, and above all: the entertainment team. Just feel like home! i regret I lost my phone which I have taken the pictures with. This place is little paradise in Cuba. Loved it, loved it and loved it. Can't wait to go... More

Was this review helpful? Yes 4
Halifax, Canada
Contributor
11 reviews 11 reviews
6 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 1 week ago

Went May 31- June 15, 2014, West Jet Standard ocean view room If memory serves me right this would be our 10th trip to Cuba. We had asked for our favorite room 411, upper floor with ocean view. The request for our room was granted but to be fair we did book well in advance. No complaints about the room,... More

Was this review helpful? Yes
Jose Antonio R, General Manager at Sol Cayo Guillermo, responded to this review

Dear Customer, First of all, thank you very much for taking part of your time to write your comments on tripadvisor, we really appreciate it! we love enjoy having feedback from our clients. We do our best to please you, small details like your wife birthday always are present in everyplace of the resort, just for make you feel happy,... More

Gloucester, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have been to this hotel 8 times now and every one of them has been memorable, the staff are brilliant!!!! nothing is too much trouble for them. If you want a relaxing holiday where it looks like the picture in the brochure then you will not be disappointed with this hotel.Absolutely love this place!!!! can't wait to go back... More

Was this review helpful? Yes 3
Jose Antonio R, General Manager at Sol Cayo Guillermo, responded to this review

Dear Customer, WOW! your words make me feel proud... the staff are brilliant!!!! nothing is too much trouble for them... Absolutely love this place!!!! can't wait to go back again. Thank you for let us know your oppinion, we appreciate it. Hope you be back soon as you mentioned in your review. see you! With Warmest Regards, Jose Antonio /... More

Contributor
16 reviews 16 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We went here for the day to visit friends . They have a lovely pool and beach in which there was lots of activities going on .it was very clean and the staff are friendly and helpful.we went to the beach and went out to sea on a pedalo with the water so clear and the sand so white it... More

Was this review helpful? Yes 4
Jose Antonio R, General Manager at Sol Cayo Guillermo, responded to this review

Dear Costumer, it was like living on another planet compared to England.WOW! Thank you... have so much enjoyed reading all your comments on your recent stay in our hotel. great to read we have been able to provide you with a nice holiday. thank you for post it on tripadvisor. Please, email us your booking details and just ring the... More

scotland
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Got married last July 2013. Had a fantastic time location was great, beaches lovely and people very friendly. Food was changed regularly so you didn't get fed up with the same stuff all the time. We had all different ages at the wedding from age 7 to 75 the hotel catered for us all which made our holiday run smoothly.... More

Was this review helpful? Yes 3
Carlisle
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Amazing holiday in this hotel and Cuba, cannot wait to go back. All of the staff including the animation team could not do enough to help you and make sure you enjoyed your holiday. The main areas of the hotel have been modernized and at present they are working on the hotel rooms, the hotel rooms are very basic but... More

Was this review helpful? Yes 5
Ribchester, United Kingdom
Contributor
14 reviews 14 reviews
12 hotel reviews
88 helpful votes 88 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at this incredibly fabulous hotel 14th to 28th May It has taken a while to write this review due to the fact that since we returned, we didn’t want to think too hard about the holiday as it was quite depressing remembering the best 2 weeks of our lives. However, I am pleased to say that we have... More

Was this review helpful? Yes 25
west mids
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our First visit to Cuba was this hotel in January 2010, we loved it, the hotel and staff were so lovely, we have since been back to Cuba 4 times, staying at different resorts, after reading such wonderful reviews, I can see that this hotel is better than ever... so much so that me and my partner have just booked... More

Was this review helpful? Yes 3
Jose Antonio R, General Manager at Sol Cayo Guillermo, responded to this review

Dear Customer, Just by reading the title of your review we get a perfect portrait of your very much enjoyable holiday experience, we are so glad to read it has been such a great time shared with our team! thank you very much to share it with us! Thank you for let us know you'll be back soon, have a... More

Shropshire, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We returned from 2 weeks in this beautiful location a few days ago after previously visiting in July 2011 for our son and daughter and laws wedding( which I must say was perfect!!) and what can I say .....The hotel and staff are amazing, the beach is out of this world ,the location is so relaxing.We wished we could stay... More

Was this review helpful? Yes 3
Jose Antonio R, General Manager at Sol Cayo Guillermo, responded to this review

Dear Repeated Customer, First of all, Thank you to your son and daughter and law for prefering us to held their wedding. that is an important place and they got the blessing from Sol Cayo Guillermo. Thank you for let me know you had an AMAZING trip, happy because you have shared your experince on this site. I also cannot... More

Shrewsbury, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was our 4th trip to this hotel after getting married here in 2011. Hotel just as good. We have travelled all around the Carribean and its the best beach and sea we have found (walk out for what seems like miles and still be waist high in turquoise water - our giant swimming pool !)). I read some review... More

Was this review helpful? Yes 2
Jose Antonio R, General Manager at Sol Cayo Guillermo, responded to this review

Dear Customer, Perfect place to go for a relaxing,stress free beach holiday! WOW! Great to know we have provided you with a positive holiday experience and our special appreciation for recommending us on this site. We are very happy to read you have encountered our staff to be very hard working and provided you with outstanding service. Your comments make... More

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Additional Information about Sol Cayo Guillermo

Address: Jardines Del Rey | Cuba, Cuba
Location: Caribbean > Cuba > Ciego de Avila Province > Jardines del Rey Archipelago > Cayo Guillermo
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sol Cayo Guillermo 4*
Also Known As:
Sol Cayo Guillermo Hotel Cayo Guillermo
Sol Hotel Cayo Guillermo
Cayo Guillermo Sol Hotel
Sol Cayo Guillermo Cuba

3,711 photos of this hotel

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Amenities

Beach Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Swimming Pool
Hotel Class
Official Description (provided by the hotel)
Four Stars All Inclusive Resort with 268 rooms. Located in Cayo Guillermo,Cuba, in one of the most beautiful beaches, in the archipelago Jardines del Rey, near Playa Pilar and near one of the most beautiful coral reefs in the world. Known for its romantic and lush tropical vegetation. Recommended for families, couples, weddings and honeymoons.268 rooms: 135 standard, 96 Standard Ocean View, 37 Superior Standard 3 Dining Restaurants (Buffet),4 bars.An incredible natural paradise. ... more   less 
Number of rooms
264

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Sol Cayo Guillermo and other travelers.
2 questions
Questions? Get answers from Sol Cayo Guillermo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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