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All 5 Cayo Guillermo hotels

Sol Cayo Guillermo

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4.0 of 5 Resort (All-Inclusive)   |   Jardines Del Rey | Cuba, Cuba
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  • Reviews (2,347)
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Sol Cayo Guillermo
Ranked #2 of 5 hotels in Cayo Guillermo
Certificate of Excellence 2014
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2,347 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (458)
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WIGAN
Reviewer
4 reviews 4 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I have stayed at this hotel for the last three years and am returning again jan 14th 2015 for three weeks not all the staff get a mention in customer reviews but I can tell u everyone of them is brilliant they never moan they are always smiling and willing to help in anyway possible from reception guys to the... More

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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Stayed again for summer 3 weeks and it wasnt long enough. all staff brilliant especialliy yaniel and all the entertainment staff as well as nelson, carlos and george at the beach bar. great holiday and will go again, take any old clothes especially kids stuff as they struggle to get some of the most basic things eg toiletries clothes and... More

Was this review helpful? Yes 1
Nottingham, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Fantastic hotel ran by many fantastic staff. We returned two weeks ago from SCG and really enjoyed our two week break. We got married here on the beach with 25 family and friends traveling with us. Beautiful beautiful place. The gardens are well tendered and lush, the gardeners do a really good job and are pleasant and polite. The food... More

Was this review helpful? Yes 3
Doncaster, United Kingdom
Contributor
12 reviews 12 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Visited Sol Cayo in july and everything about our visit was excellent. The hotel is very low rise and doesn't give the mass hotel feel about it. The position of the hotel is ideal being at the very end of the beach and some days didn't see anyone around us, seemed like our very own private beach. We stayed in... More

Was this review helpful? Yes 1
Manchester, United Kingdom
Contributor
12 reviews 12 reviews
7 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 1 week ago

We returned 6th August for our fourth visit. We return to this destination for total relaxation and in the knowledge that we will have a great time, meet friends and always be treated well by our Cuban "family". Most of the staff have worked at the hotel for many years and always make us welcome. We consider them with the... More

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Manchester, United Kingdom
2 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Would definitely recommend this fantastic hotel. The staff are all lovely and the entertainment throughout day is brilliant - volleyball, riffle shooting, ping pong and much more... The facilities in the hotel are brilliant. The rooms are lovely and clean ! Of course the weather is fantastic. Can't wait to return to the hotel. :-)

Was this review helpful? Yes 10
Jose Antonio R, General Manager at Sol Cayo Guillermo, responded to this review

Dear Sweetheart Annie, Thank you very much for posting your comments on your recent stay in our hotel,we really appreciate it! Great to know you have enjoyed your holiday. Hope you be back soon! have a wonderful day... With Warmest Regards, Jose Antonio / General Manager More

Zolder
Contributor
19 reviews 19 reviews
16 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Had a great time in this hotel. Can't wait to go back. Very friendly staff, front desk, restaurants, maintenance, and above all: the entertainment team. Just feel like home! i regret I lost my phone which I have taken the pictures with. This place is little paradise in Cuba. Loved it, loved it and loved it. Can't wait to go... More

Was this review helpful? Yes 7
Jose Antonio R, General Manager at Sol Cayo Guillermo, responded to this review

Dear Hanzerito, First of all, thank you very much for taking part of your time to write your comments on tripadvisor, we really appreciate it, as you said our staff is great! We think they are our asset, beach too, they make the difference and they make worth you have spent your holiday in Sol Cayo Guillermo, Great to know... More

Halifax, Canada
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Went May 31- June 15, 2014, West Jet Standard ocean view room If memory serves me right this would be our 10th trip to Cuba. We had asked for our favorite room 411, upper floor with ocean view. The request for our room was granted but to be fair we did book well in advance. No complaints about the room,... More

Was this review helpful? Yes 1
Jose Antonio R, General Manager at Sol Cayo Guillermo, responded to this review

Dear Customer, First of all, thank you very much for taking part of your time to write your comments on tripadvisor, we really appreciate it! we love enjoy having feedback from our clients. We do our best to please you, small details like your wife birthday always are present in everyplace of the resort, just for make you feel happy,... More

Gloucester, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have been to this hotel 8 times now and every one of them has been memorable, the staff are brilliant!!!! nothing is too much trouble for them. If you want a relaxing holiday where it looks like the picture in the brochure then you will not be disappointed with this hotel.Absolutely love this place!!!! can't wait to go back... More

Was this review helpful? Yes 3
Jose Antonio R, General Manager at Sol Cayo Guillermo, responded to this review

Dear Customer, WOW! your words make me feel proud... the staff are brilliant!!!! nothing is too much trouble for them... Absolutely love this place!!!! can't wait to go back again. Thank you for let us know your oppinion, we appreciate it. Hope you be back soon as you mentioned in your review. see you! With Warmest Regards, Jose Antonio /... More

Contributor
16 reviews 16 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We went here for the day to visit friends . They have a lovely pool and beach in which there was lots of activities going on .it was very clean and the staff are friendly and helpful.we went to the beach and went out to sea on a pedalo with the water so clear and the sand so white it... More

Was this review helpful? Yes 5
Jose Antonio R, General Manager at Sol Cayo Guillermo, responded to this review

Dear Costumer, it was like living on another planet compared to England.WOW! Thank you... have so much enjoyed reading all your comments on your recent stay in our hotel. great to read we have been able to provide you with a nice holiday. thank you for post it on tripadvisor. Please, email us your booking details and just ring the... More

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Additional Information about Sol Cayo Guillermo

Address: Jardines Del Rey | Cuba, Cuba
Location: Caribbean > Cuba > Ciego de Avila Province > Jardines del Rey Archipelago > Cayo Guillermo
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sol Cayo Guillermo 4*
Also Known As:
Sol Cayo Guillermo Hotel Cayo Guillermo
Sol Hotel Cayo Guillermo
Cayo Guillermo Sol Hotel
Sol Cayo Guillermo Cuba

3,722 photos of this hotel

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Amenities

Beach Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Swimming Pool
Hotel Class
Official Description (provided by the hotel)
Four Stars All Inclusive Resort with 268 rooms. Located in Cayo Guillermo,Cuba, in one of the most beautiful beaches, in the archipelago Jardines del Rey, near Playa Pilar and near one of the most beautiful coral reefs in the world. Known for its romantic and lush tropical vegetation. Recommended for families, couples, weddings and honeymoons.268 rooms: 135 standard, 96 Standard Ocean View, 37 Superior Standard 3 Dining Restaurants (Buffet),4 bars.An incredible natural paradise. ... more   less 
Number of rooms
264

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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