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All 5 Cayo Guillermo hotels

Sol Cayo Guillermo

Jardines Del Rey | Cuba, Cayo Guillermo, Cuba
Hotel amenities
Sol Cayo Guillermo
Certificate of Excellence 2013
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2,186 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (418)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Russian first
  • Spanish first
  • Any
English first
Toronto, Canada
2 reviews
5 of 5 stars Reviewed today NEW

I stayed for 1 week and had a blast from start to finish. Met lots of wonderful people. The hotel has something magical that makes you feel right at home. From the great waiters in the dinning room to the bartenders and the maids and not to forget everyone at the front desk, they are always greeting you with a... More

Review collected in partnership with this hotel

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Banbury, United Kingdom
2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My goodness, where do I begin to review yet another wonderful holiday at SCG?? Graham, my hubby and I arrived at Sol Cayo Guillermo on 27/3/14 which was my birthday - I cannot think of a better place to spend it. I have to say the amazing service that we have gotten with each of our 5 visits started again... More

Was this review helpful? Yes 2
Kitchener, Canada
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We have travelled to Sol Guillermo three times and will be returning again in Nov. A special shout out to all the staff from the front desk to the gardeners. Totally cater to your every need or want. If you want something they wiil go out of their way to find it for you. The beach is beautiful and clean,... More

Was this review helpful? Yes 1
Jose Antonio R, General Manager at Sol Cayo Guillermo, responded to this review

Dear Loyal Diane & Mark, So great have clients with your loyalty! you are visiting us sine 1997, WOW ! I have so much respect of you! Thank you for choosing us every year as your resort to spend your holiday, that show me how much you love our hotel and show me we have been able to provide you... More

S
Contributor
12 reviews 12 reviews
9 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Hello ,fellow fun in the sunseekers! I believe, this was our our 18th stay at this hotel. I'll try and be as fair, unbiased, and factual, as possible with my review. Shuttle to the resort took aprox. 40 minutes, as we dropped off people at other resorts on the way. This can vary , depending on the time of year,... More

Review collected in partnership with this hotel

Was this review helpful? Yes 4
Jose Antonio R, General Manager at Sol Cayo Guillermo, responded to this review

Dear Friendly & Loyal Deebod, So glad to read your review, you are very helful for all my clients, every day on Tripadvisor Forums, replying questions of future guests, That is INCREDIBLE! you help me a lot! Thank you! Great to know we have provided you with another positive holiday experience and our special appreciation for recommending us on this... More

Ottawa, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Stayed 1 week in room 801, oceanview near the beach bar, excellent location and quiet. Beach was clean and ocean was beautiful. Thank you to the young men cleaning the beach every morning. Room was clean, at time the air conditioner would freeze, no big deal all you needed to do was to shut it down for awhile. Thank you... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Jose Antonio R, General Manager at Sol Cayo Guillermo, responded to this review

Dear Customer, Thank you very much for posting your comments on your recent stay in our hotel. Thank you for your observations which have already been addressed. I'm happy to read you have met wonderful tourist who also make point of returrning every year. I'm sorry about the stolen towel, that can't happend but we advertise to all our clients... More

Port Perry, Canada
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We just got back, we travelled from April 2 - 9th. This was our third trip to SCG, and dare I say our best trip yet. When we were looking to book, the prices were higher than last year and we humoured the idea of going elsewhere, but we just couldn't get ourselves to do it...and we are so happy... More

Was this review helpful? Yes 3
Jose Antonio R, General Manager at Sol Cayo Guillermo, responded to this review

Dear Lovely Couple Candice & Chris! Thank you for your magnificent comments, I have enjoyed reading it. A long comment but it was so nice you have taken part of your time to review it! WOW! you make me feel so honorable wile reading it. I'm Agree with your remarks about the staff, they are AMAZING, the first reason to... More

Toronto, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We travel 4-5 times a year 2 of which to Guillermo to do kitesurfing. The beach is the best of 4 hotels in the area. It is the only one that doesn't have seaweed. The buffet has decent choices of a food; however, be careful with milk products at the bar; the entire family was sick from it. 2 members... More

Was this review helpful? Yes 2
Jose Antonio R, General Manager at Sol Cayo Guillermo, responded to this review

Dear Loyal Customer, Thank you very much for posting your comments on your recent stay in our hotel. Thank you for your observations which have already been addressed. Great to know we were able to provide you with an enjoyable holiday experience, thank you for let us know you'll be back in September, Please, as soon as your re-book, email... More

NE
Contributor
15 reviews 15 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

This place just forces you to chill. its been a whilst since we visited, so ill summarise Beach, pretty much perfect Room, clean tidy and everything you need. Facilities great there was always plenty to do if you wanted to get of your lounger Food, plain, repetitive and quite bizarre at times, it really was a let down Staff, nice,... More

Was this review helpful? Yes
Jose Antonio R, General Manager at Sol Cayo Guillermo, responded to this review

Dear Customer, I have so much enjoyed reading all your comments on your recent stay in our hotel. We are so glad to read that your time with us has been an enjoyable experience, thank you for post it on Tripadvisor. We have 14 show every night and we have night and day activities, I'll pass your comment to my... More

London, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I Went for two weeks in November 2013, on arrival it was Clean and tidy, check-in was Slightly slow but there was a lot of people, once I found my room it was nice and peaceful (222) far enough away from the main area that you could just switch off. Once I had unpacked I headed off to the buffet... More

Was this review helpful? Yes 1
Jose Antonio R, General Manager at Sol Cayo Guillermo, responded to this review

Dear Repeated Customer, So happy to read your review you'll be back! Thank you for let us know your oppinion on this site. I'm totally agree with you, Becah and staff are AMAZING, they make worth you have spend your money on this resort. I hope next time you email us and let us know your requests, Please, email us... More

Canada
Contributor
13 reviews 13 reviews
11 hotel reviews
200 helpful votes 200 helpful votes
4 of 5 stars Reviewed 1 week ago

A bit about myself. My wife and I have been to Cuba 8 times at different hotels and places. Over the span of many years I visited 54 countries, lived in 4. That does not make me a “review authority” but I might have gained some insight and experience by travelling. We just returned from a two week stay (March... More

Was this review helpful? Yes 18
Jose Antonio R, General Manager at Sol Cayo Guillermo, responded to this review

Dear Customer, WOW! You have done a great comment, our next clients will appreciate it a lot! So glad to read you have had a wonderful holiday with us! Thank you so much for reviewing your experience, especially for all your compliments about our facilities and services. Our food was better than Meliá? You make me feel so honored while... More

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Additional Information about Sol Cayo Guillermo

Also Known As:
Sol Cayo Guillermo Hotel
Sol Cayo Guillermo Hotel Cayo Guillermo
Sol Hotel Cayo Guillermo
Cayo Guillermo Sol Hotel
Sol Cayo Guillermo Cuba
Address: Jardines Del Rey | Cuba, Cayo Guillermo, Cuba
Location: Caribbean > Cuba > Ciego de Avila Province > Cayo Guillermo
Amenities:
Beach Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Swimming Pool
Hotel Style:
Ranked #2 of 5 hotels in Cayo Guillermo
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
Four Stars All Inclusive Resort with 268 rooms. Located in Cayo Guillermo,Cuba, in one of the most beautiful beaches, in the archipelago Jardines del Rey, near Playa Pilar and near one of the most beautiful coral reefs in the world. Known for its romantic and lush tropical vegetation. Recommended for families, couples, weddings and honeymoons.268 rooms: 135 standard, 96 Standard Ocean View, 37 Superior Standard 3 Dining Restaurants (Buffet),4 bars.An incredible natural paradise. ... more   less 

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