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Iberostar Daiquiri

Jardines del Rey, 65100, Cuba
Iberostar Daiquiri
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2,632 reviews from our community

Traveler rating
    1,004
    982
    429
    151
    66
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747
985
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5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hamilton, Canada
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Travelled to the Iberostar Daiquiri from May 11 - 17 and had a wonderful experience. Don't let the negative reviews sway your opinion. The resort is beautiful and well kept with the staff working day and night to keep the grounds clean, provide fresh coconuts for those lounging by the pool, cleaning the pools and keeping up with the gardens.... More 

Was this review helpful? Yes 2
Sheffield, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Visited this hotel 29 April to 6th May 2015. This was not the usual standard of hotel for Iberostar and I feel very disappointed but pleased I had only booked a week!! This was the 4th time in Cuba and previously we have stayed in 3 star hotels which were far better. The room was basic on the ground floor... More 

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Manchester, United Kingdom
Contributor
14 reviews 14 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Great hotel location not far from shopping comlex not far had a great day out at sea world swam with rays and sharks room was great mini bar changed every other day food was very repetitive but still nice grounds ,pool and beach were great would visit again drinks free flowing lol

Was this review helpful? Yes
DirectorDaiquiri, Manager at Iberostar Daiquiri, responded to this review

Dear Client, We would like to thank you for staying with us and sharing your review. We are pleased to know that you enjoyed your holidays.Your comments will definitive inspire our staff to continue giving their best. We would like to welcome you anytime back at IBEROSTAR Daiquiri, and happy to offer our hospitality again. Best Regards, Online Reputation Manager... More 

1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Wonderful place! Truly the people made it a place I would definitely come back to again! Ceidel, Maidy, Rosa, Raul, the wonderful lady at guest services, the wonderful lady at the spa.... you all truly are the glue of the resort! The beach was the most Magical I've seen in my life! I am already planning my next visit!

Was this review helpful? Yes 4
DirectorDaiquiri, Manager at Iberostar Daiquiri, responded to this review

Dear Client, Thank you very much for your comments and opinions. It is really gratifying to have such a feedback from our clients. We are satisfied that you have enjoyed your vacations at the IBEROSTAR Daiquirí.We will pass your comments to them, which are always a very good incentive to stimulate the staff. We look forward to welcome you back... More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My boyfriend and I just came back last night. It was an amazing experience! Friendly staff, beautiful beach, of course very hot. Always a clean room everyday. Last but not least AMAZING FOOD!!!! Iberostar Daiquiri, you'll be seeing us again!!!

Was this review helpful? Yes 3
DirectorDaiquiri, Manager at Iberostar Daiquiri, responded to this review

Dear Client, We really appreciate your comments; we want to thank you for taking the time to send us your experience. The best award for a hotel is a feedback like yours. It will be a big pleasure to welcome here again and hopefully very soon. Kind Regards, Online Reputatoin Manager IBEROSTAR Daiqurí More 

Muskoka District, Canada
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

I cannot say I have ever lost 5 lbs going on vacation before! We were very picky with our stay as it was a Xmas present to our daughters, trying to get the best! Started out great, by day 2 all six of us had the diarrhea. Toilet paper was very sparse. You got a 1 litre bottle of water... More 

Was this review helpful? Yes 1
DirectorDaiquiri, Manager at Iberostar Daiquiri, responded to this review

Dear Client, First of all we would like to thank you for taking the time and share your experience at IBEROSTAR Daiqurí .We would like to express our sadness because you didn´t feel comfortable at our hotel during your stay with us. Just to clarify, regarding the situation you had with the paper toilet, is not a normal situation like... More 

Widnes, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

we stayed at iberostar daquuiri on 8th of april , for 2 x weeks with our 6 year old grand daughter after waiting for over an hour for our room as reception said it wasnt ready we finally got the key,s and a porter showed us to our accommodation and also carried our suit cases when we got to our... More 

Was this review helpful? Yes 1
DirectorDaiquiri, General Manager at Iberostar Daiquiri, responded to this review

Dear client, We want to thank you for the evaluation making at the review on the Tripadvisor reference your expectative got in your recent stayed at our hotel; We are happy to hear you had a good vacation in general, enjoyed our beaches,staff friendly,good food,etc... For us all comments are very important in prove to continue improving for the satisfaction... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Amazing trip. Just got back and it was a wonderful vacation. Will definitely go back. Thank you to all the staff especially the guys at the natical center for the great tours and fun. Miss it already 😃

Was this review helpful? Yes 2
DirectorDaiquiri, General Manager at Iberostar Daiquiri, responded to this review

Dear Client, Thank you for sharing with us your experience. We are happy to know you had a wonderful vacation at the IBEROSTAR Daiquirí. It was a pleasure for us having you at our resort and we hope you will give us the opportunity to welcome you once again. Best regards, Fernando Martín Online Reputation Manager IBEROSTAR Daiquirí More 

Sydney, Canada
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

WOW what a beautiful place to Vacation. The service at the resort Iberostar Daiquiri was excellent. The people are very professional and so easy and great to deal with. We gave gifts in our room each morning and they certainly appreciated it. Tipping was not expected but it went a long way for the little extras. The food was fresh... More 

Was this review helpful? Yes 4
DirectorDaiquiri, General Manager at Iberostar Daiquiri, responded to this review

Dear Loretta B, On behalf of all the hotel staff, and particularly the manager, we would like to thank you this positive review about your last experience stay at this hotel IBEROSTAR Daiquiri, we are pleased to know you enjoyed a wonderful vacation!.Iberostar aims to provide to our beloved guests an excellent service so they can “enjoy being a Star”.... More 

montreal
Contributor
14 reviews 14 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Arrival from the airport was quick and friendly. Had previously requested not be on the ground floor only to find I was put on the ground floor and it was changed quickly. Had to move several times till we had a room without something wrong. After all that was taken care of the trip was really nice. The beach was... More 

Was this review helpful? Yes 1
DirectorDaiquiri, General Manager at Iberostar Daiquiri, responded to this review

Dear guest, On behalf the hotel manager, I will like to thank you for take time to write this positive review about your experience at our hotel, is a pleasure for us to know you had a very nice vacation here with us at the IBEROSTAR Daiquirí. We hope to have you back on another occasion. Best regards, Fernando Martín... More 

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