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IBEROSTAR Daiquiri

Jardines del Rey, 65100, Cuba
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IBEROSTAR Daiquiri
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Ranked #2 of 6 Hotels in Cayo Guillermo
A recent review
4 of 5 stars reviewed 3 days ago
Bruce G Halifax, Canada
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2,752 Reviews from our TripAdvisor Community

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781
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (327)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
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  • All months
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  • Mar-May only
    (881)
  • Jun-Aug only
    (644)
  • Sep-Nov only
    (447)
  • Dec-Feb only
    (780)
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Halifax, Canada
1 review
4 of 5 stars Reviewed 3 days ago NEW

My girlfriend and I traveled to this resort back in March and feel bad for only writing a review now. This resort was simply awesome. It's relatively small (which we aimed for), so we could walk to anything in just minutes from our room, and it was very clean. We were in Cuba once before and the food was terrible... More 

Was this review helpful? Yes 2
DirectorDaiquiri, Director General at IBEROSTAR Daiquiri, responded to this review

Dear Guest, Thank you so much for taking the time to share your opinion and experience at our hotel IBEROSTAR Daiquiri. Its makes us happy to know you had a nice stay with us. We buyed more safety box, we solved that problem!! We hope to have you back again with us. Best Regards, Online Reputation Manager More 

Kingston, Ontario, Canada
Level Contributor
24 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Would go back in a heart beat we had the time of our lives food was good staff were awesome you can just sit back and relax or they had lots of day excursions I would recommend this resort and the area in general

Was this review helpful? Yes 2
DirectorDaiquiri, Director General at IBEROSTAR Daiquiri, responded to this review

Dear Guest, On behalf of IBEROSTAR Daiquiri we would like to thank you for sharing your experience. We would like to welcome you anytime back in Cuba, and happy to offer you our hospitality and beautifull beaches again. Best regards, Online Reputation Manager More 

Toronto
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed at the Iberostar Daiquiri from July 18-July 25. This is our sixth trip to Cuba. I travelled with my husband, two daughters (age 5 & 7) and my parents. The hotel was not at full occupancy, which made changing rooms, restaurants, pools and beaches less busy. Rooms: We upgraded to the Superior Oceanview Room which was recently renovated.... More 

Was this review helpful? Yes 2
DirectorDaiquiri, Director General at IBEROSTAR Daiquiri, responded to this review

Dear Guest, All the staff and Management team at IBEROSTAR Daiquiri wants to thank you for sharing your comments and experience with us and other readers. We are glad to know that you were able to enjoy our services and we will go through your comments with each department involved in order to go beyond the guest expectations and improve... More 

Winnipeg, Canada
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

First of off, we upgraded to this resort online because it is apparently a 4 star but I would have to say it is a 3 star at best. It is a true shame because the resort itself is pretty beautiful and has potential to be an amazing resort but our major issue was with the staff. We didn't receive... More 

Was this review helpful? Yes 3
DirectorDaiquiri, Director General at IBEROSTAR Daiquiri, responded to this review

Dear customer, thank you very much for your comments, I am very sorry for the things are you mentioning. We buyed more safety box and towels, we wont have no more those problems. I regret the lack of good attitude you experienced in our hotel, this is one of the strongest point in the hotel. I give you my personal... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Pirates of the Caribbean beaches. Was a spectacular hotel best by miles. Lovely white beaches with clear blue seas with fish swimming around your feet. Could walk at least a mile out and sea was still up to your knees. Rooms very spacious and large. Staff very friendly and polite. Food was fantastic such a variety of different nations of... More 

Was this review helpful? Yes
DirectorDaiquiri, Director General at IBEROSTAR Daiquiri, responded to this review

Dear Guest, Thank you so much for taking the time to share your opinion and experience at our hotel IBEROSTAR Daiquiri. Its makes us happy to know you had a nice stay with us. Apparently you could capture the essence of travel to Cuba, a wonderful country!!! We hope to have you back again with us. Best Regards, Online Reputation... More 

Toronto
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
2 of 5 stars Reviewed 1 week ago

Before I write my (long) review, I want to state that I have never written a negative review on here (all have been positive as I usually overlook the small stuff). Also, I've been to more than 10 All Inclusives (Mexico, Bahamas, Dominican Republic & Cuba) and this is my 4th stay at an Iberostar property (2nd in Cuba). Iberostar... More 

Was this review helpful? Yes 7
DirectorDaiquiri, Director General at IBEROSTAR Daiquiri, responded to this review

Dear Guest, Thank you for taking the time to share with us your experience. We are very sorry to hear you had a badly stay at our hotel and we didn’t fulfill your needs, we will go through your comment with each head of department involved in order to avoid future complains, our main goal is to be better each... More 

Mississauga, Canada
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

This was our first time travelling to an all inclusive with our kids, 10 and 6. We also travelled with other family members. The hotel was able to accomodate our request to have rooms close to each other and on the main floor which was great. The resort was well maintained and the rooms were clean and spacious, I liked... More 

Was this review helpful? Yes 2
DirectorDaiquiri, Director General at IBEROSTAR Daiquiri, responded to this review

Dear Guest, All the staff and Management team at IBEROSTAR Daiquiri wants to thank you for sharing your comments and experience with us and other readers. We are glad to know that you were able to enjoy our services and we will go through your comments with each department involved in order to go beyond the guest expectations and improve... More 

Laval, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

We spent a week in June at this resort and we liked it (except a few things) ; we had exactly the room we asked for ( quiet and upper floor), in Baracoa building. It was clean, looked like recently renovated, and everything was functioning ( patio door, a/c, tv, toilet etc). We lost power maybe twice, but only for... More 

Was this review helpful? Yes
DirectorDaiquiri, Director General at IBEROSTAR Daiquiri, responded to this review

Dear Guest, On behalf of all the hotel staff, and particularly the manager, we would like to thank you this positive review about your experience stay at this hotel IBEROSTAR Daiquiri, we are pleased to know you enjoyed a lot our Hotel!!. When the hotel is full up is very difficult to keep all the time the availability of furnitures,... More 

Glasgow, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Not my best stay at a hotel but it was not the worst. Just a tip I would not book the Italian as it is very bland but the entertainment at night I'm lobby was good and funny. The staff were good mannered but they could of been more helpful. All in all it was okay!

Was this review helpful? Yes 1
DirectorDaiquiri, Manager at IBEROSTAR Daiquiri, responded to this review

Dear Guest, Thank you so much for taking the time to share your opinion and experience at our hotel IBEROSTAR Daiquiri.Its makes us happy to know you had a nice stay with us and was not the worst you ever had!.The Management and all the staff in the hotel are always willing to serve our guests with very good manners... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We just came back from the resort. First time seeing Cuba. It is an ok resort with rooms clean, but you can see at times roaches in the bathroom at night. I saw twice a roach at Guillermo buffet right next to soup pots! It can be a struggle to get one bottle of water a day! I felt that... More 

Was this review helpful? Yes 2
DirectorDaiquiri, Manager at IBEROSTAR Daiquiri, responded to this review

Dear Guest, Thank you for taking the time to share with us your experience. We are very sorry to hear you had a badly stay at our hotel and we didn’t fulfill your needs, we will go through your comment with each head of department involved in order to avoid future complains, our main goal is to be better each... More 

Hotel Review Summarization

What travelers say

  • Very good(15)
  • Thomas Cook(8)
  • Friendly and helpful(6)
  • Pilar beach(5)
  • Kid Club(4)
  • Pool area(4)
  • Entertainments team(4)
  • Lobby bar(4)
  • Great time(3)
  • Dining room(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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Hotel & grounds (820)
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Room/suite (389)
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Bathroom (39)
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Other (2010)

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Hotel & grounds (10)
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Other (1)
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