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Sandy Glade Holiday Park

Coast Road | Berrow, Burnham-On-Sea TA8 2QX, England
Sandy Glade Holiday Park
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281 reviews from our community

Traveler rating
    73
    96
    43
    30
    39
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162
39
1
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Essex
Contributor
12 reviews 12 reviews
7 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

We arrived at 9.30pm on bank holiday Friday, after a 41/2 hour journey. Feeling very tired we found the reception, there isn't a proper reception it is joined on to the bar. I had to wait ages for a barman to check us in, you would think the reception would be open late to check guests in on a bank... More 

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JohnFowlerHolidays, Guest Relations Manager at Sandy Glade Holiday Park, responded to this review

It is rare to get a poor review on this holiday park. If you read the other reviews you will see that the majority of people had a totally different experience. However we do not ignore negative reviews and I will be contacting you to discover precisely where you where staying in order to carry out a full investigation. Pat... More 

Worcester, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

On arrival, we were surprised to find the lodges were not on the site but tucked away on a side road. However, it is in a gated field and we were overlooking a field of ponies. Ducks and rabbits were regular visitors but beware - there are also rats, pigeons and seagulls so be careful not to do too much... More 

Was this review helpful? Yes 4
JohnFowlerHolidays, Guest Relations Manager at Sandy Glade Holiday Park, responded to this review

Hello Diana Thank you for taking the time to leave your fantastic feedback; it’s always a pleasure receiving such positive comments. We take great pride in cleaning all grades of accommodation to a very high standard and it’s brilliant that this isn’t going unnoticed. All comments will be passed on to our Housekeeper and the cleaning team. We are very... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

My family and I (two adults 3 children) visited sandy glade for a week holiday. The chalet was self catering but we don't like to cook on holiday so we thought we would try the on site cafe and were over the moon! The prices were extremely reasonable -very within our low budget and the food was lovely with lots... More 

Was this review helpful? Yes 1
JohnFowlerHolidays, Guest Relations Manager at Sandy Glade Holiday Park, responded to this review

Hello Jessica Thank you very much for leaving us such a fantastic 5 star review, we really appreciate it. Your comments have been passed on to all departments. Once again our catering team has been singled out for extra praise and there is no doubt that they deserve it. They are doing a brilliant job this year and work extremely... More 

Birmingham, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Had booked a 3 night break for 17 th April 2015 and read the reviews after booking. We stayed in a budget chalet and it was adequate for our needs just used it to shower and sleep( well when water came out of the shower!) It was clean, but had rust on cooker where the knobs were, but don't know... More 

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JohnFowlerHolidays, Guest Relations Manager at Sandy Glade Holiday Park, responded to this review

Hello Julie Thank you very much for taking the time to share your experience at our holiday park. We certainly do not ignore any constructive criticism and perhaps there are some areas that could be improved in the interest of future guests. Your comments have been passed on to all departments and we really hope that you will visit us... More 

axminster
Contributor
12 reviews 12 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We are very unhappy with our experience at Sandy Glade. Our bronze chalet (which we had to have as we have a dog) was in a very tired condition. The weather was very cold, and there is no heating in the bedroom or bathroom, only one small heater in the lounge. Guests are warned that the hot water will run... More 

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JohnFowlerHolidays, Guest Relations Manager at Sandy Glade Holiday Park, responded to this review

Hello Susie I am very sorry that the accommodation provided during your recent stay with us did not meet your expectations. This is a very popular holiday park and the bungalows are in constant use. However, we have an on-going programme of refurbishment where all units are constantly monitored to ensure that we maintain the standards expected by our clients.... More 

Travelers are raving about these Burnham-On-Sea hotels

Birmingham, United Kingdom
1 review
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Firstly I have to say we had no issues with the caravan we rented or the swimming pool, it was a basic pool but was suitable for our needs as my daughter is only 13 months old. We was only there for a weekend so never really used much more on the site apart from the café. The Friday night... More 

Was this review helpful? Yes 8
JohnFowlerHolidays, Guest Relations Manager at Sandy Glade Holiday Park, responded to this review

I am sorry to read that you had poor experience at our Chef's Corner. As you can read in other reviews, this is not the service that is generally given. Obviously, now it would be too late to investigate the issues. Perhaps with hindsight More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Been to south bay Brixham for 5 years.so tried sandy glade.was well happy . fantastic place..clean caravan even though we only booked bronze.pool very nice .clubhouse beautiful and prices very reasonable. Entertainment ok .stripes very good..will be returning soon. Overall 5 star.

Was this review helpful? Yes
JohnFowlerHolidays, Guest Relations Manager at Sandy Glade Holiday Park, responded to this review

Thank you for such a lovely review, we really appreciate you taking the time. Your comments have been passed to all departments, especially the catering team, who will be delighted to hear your thoughts. We pride ourselves on our family feel at John Fowler Holidays, and are delighted to have such loyal customers as yourselves. We really hope to see... More 

Gloucester, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Was very pleased with the caravan and the park, last year we went to John Fowler in Devon even though we Had a nice time it wasn't a match for this place. The park was clean and tidy, staff was excellent and friendly and our budget caravan was clean and perfect for what we needed as there was only 3... More 

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JohnFowlerHolidays, Guest Relations Manager at Sandy Glade Holiday Park, responded to this review

Hello Emmy Thank you for your five stars. It is satisfying to hear that you had a great time on our park. I am sorry that you were disappointed with the Chef's Corner, but I am delighted to read that you did not allow this to spoil your holiday and still gave our park 5 stars. Once again let me... More 

Senior Contributor
25 reviews 25 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I booked a last minute break over the phone, I did not know what to expect as my last visit was a nightmare & fully refund, however great improvements all round, I will be returning! Check In - Quick, Easy & Simple - Served by a lady called Tracey who was very polite, explained everything I needed to know. Great... More 

Was this review helpful? Yes
JohnFowlerHolidays, Guest Relations Manager at Sandy Glade Holiday Park, responded to this review

Thank you for taking the time to write such a fantastic review. We are thrilled to hear how much you enjoyed your stay and how helpful and friendly the staff were. We take great pride in the standard of all grades of accommodation and our customer care. It’s brilliant that this isn’t going unnoticed. Your comments will be passed on... More 

stoke on trent
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Stayed here Easter week Monday to Monday. On arrival at two o clock we were told to come back at four o clock as the silver chalet we had booked was not ready it still had to be cleaned.. So went t o the local market just up the road which luckily was on as it being a bank holiday.... More 

Was this review helpful? Yes
JohnFowlerHolidays, Guest Relations Manager at Sandy Glade Holiday Park, responded to this review

Hello Sue Thank you very much for taking the time to leave us such an honest review. We certainly do not ignore any constructive criticism and perhaps there are some areas that could be improved in the interest of future guests. I am sorry to hear about the cleaning mix-up but I am equally pleased to hear that it was... More 

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