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Burnham on Sea Holiday Park - Haven

Certificate of Excellence
4.0 of 5
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Marine Drive, Burnham-On-Sea TA8 1LA, England
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Burnham on Sea Holiday Park - Haven
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476 reviews from our community

Traveler rating
    201
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (146)
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Cardiff
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Just returned from long weekend fri - mon at the park. We regulary stay at haven resorts but have never been to This one before. The resort is very clean and all caravans look new and to a high standard. The complex building had everything you needed: spar which was well stocked, amusements, pub, restaurant, show bar, outdoor and indoor... More 

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Preston, United Kingdom
1 review
4 of 5 stars Reviewed yesterday NEW

We hired a private caravan on the complex direct from the owner and not through Haven. It was so much cheaper dealing with the owner direct than from Haven. We found the site easily and upon entry it looked clean and well kept. Our caravan was very close to the main reception and swimming pool, occasionally it was noisy on... More 

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Worcester, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We have just got back from our family holiday and there were a mixture of negatives and positives. We get to the site and we were in "fishpond close" you are not allowed to park outside the caravan... which would be fine but I am 34 weeks pregnant so I couldn't carry the stuff also not ideal if there is... More 

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Coventry, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We have stayed at this site twice and would highly recommend. The animation team (fun stars) were amazing very well organised kids loved it. I have only one negative comment since our last visit the entrance tot he amusement show bar mash and barrel and owners lounge there is now a chip shop, however cost £4 and taste like a... More 

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Caldicot
Senior Contributor
29 reviews 29 reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This is a pleasant, well maintained park that caters for just about everybody. We enjoyed our stay on the whole but found our deluxe plus caravan to be a little tired and tatty, and to be honest it could have done with a good clean, particularly the walls, and whatever stains that adorned the walls of the second bedroom should... More 

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Burham H, Guest Relations Manager at Burnham on Sea Holiday Park - Haven, responded to this review

Thank you for your recent review of our Park. I am sorry if your holiday home was not cleaned to our usual high standards. Please always be sure to let one of our team know if something is not right and we will do our best to fix any concerns right away for you so you can have the most... More 

Aylesbury, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW via mobile

We payed to get upgraded to a 2015 model Platinum caravan, and were put over in 'Fishpond Close' over by a lake. Our first impression was that the caravan looked idyllic, but then we noticed the duck/swans/geese and their poop which was literally everywhere. Got trodden in a couple of times, which isn't nice, and lack of paths around the... More 

Was this review helpful? Yes 1
Burham H, Guest Relations Manager at Burnham on Sea Holiday Park - Haven, responded to this review

Thank you for taking the time to review our Park. I'm sorry you were woken up early by the seagulls. As a seaside park we do get many of them on site and have not yet found a fool proof way to stop them dancing on the holiday home roofs. We do our best to make the most of our... More 

Caerphilly, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We booked a 2 bedroom Retreat as a last minute weekend break. On arrival booking in was straightforward and e were given our keys and directions to our caravan. It was in a great location by the lake with parking close nearby. The caravan was very modern and up to date and the beds were made up as described. Wifi... More 

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Burham H, Guest Relations Manager at Burnham on Sea Holiday Park - Haven, responded to this review

Thank you for your recent trip advisor review. It's wonderful to hear that you and your family found plenty to do while staying with us and found your Retreat holiday home to be everything you needed it to be during your stay with us. I'm so pleased you enjoyed your meals in the Mash and Barrel and I will be... More 

Basingstoke
Senior Contributor
46 reviews 46 reviews
18 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

We arrived late on the Wednesday and were met by two very lovely people. Showed to our pitch and shown where everything was. Wednesday night and Thursday night were great as park was near on empty. So got a seat at entertainment and it was calm. Bit disappointed that the slide in pool not open at all Thursday, I think... More 

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Burham H, Guest Relations Manager at Burnham on Sea Holiday Park - Haven, responded to this review

Thank you for taking the time to review our Park. It's great to hear that the kids enjoyed your time away with us. I am sorry you were woken up so early in the morning, sometimes our younger guests can be early risers on holiday. We have found that lots of our guests love watching our evening entertainment so it... More 

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Lovely park. But I found one of the doorman bring a voyeur. Watching me over the top of cubicle. I confronted him. He made up a story and got me removed from the camp. Upsetting my 7 year old son... disgrace

Was this review helpful? Yes 5
Birmingham, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Haven at burnham not asgood as devon cliffes but ok.worst point was slow bar service due to understaffing and some not all bar staff no heart in job. Also dirty glasses andplates remain on tables after people move and next people sit down caravan windows filthy and shower either burnt or froze you no medium.actual siteapart from this good and... More 

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Burham H, Guest Relations Manager at Burnham on Sea Holiday Park - Haven, responded to this review

Thank you for taking the time to review our park. I am sorry to hear you had some concerns during your stay. Please feel free to contact me directly on burnhamtripadvisor@haven.com if you wish to discuss this further. Pippa Jarvis More 

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