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All 7 Altea hotels

Hotel La Serena

3.0 of 5 Hotel   |   Calle Alba 10, 03590 Altea, Spain
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Hotel La Serena
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79%
Ranked #4 of 7 hotels in Altea
Certificate of Excellence 2013
A recent review
3 of 5 stars Reviewed February 9, 2014
Janine S Sebastopol, CA
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77 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
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English first
Sebastopol, CA
Senior Contributor
38 reviews 38 reviews
23 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed February 9, 2014

Great in town location. Beautiful and spacious rooms. quiet. Not a lot of options for breakfast but a spacious and open dining area. Small hotel, cozy, but spare decor (which I like). Parking is difficult.

Was this review helpful? Yes 1
2 reviews
5 of 5 stars Reviewed October 15, 2013

We stayed 2 nights and it was wonderful. One of the rooms had a problem with the air conditioning and the staff changed one couple to another room with no fuss. The internal architecture is a treat. The upstairs terrace had a great view over rooftops to the sea and was a wonderful place to watch the sun go down.... More

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laserenaaltea, Propietario at Hotel La Serena, responded to this review

Thank you very much Paul Your opinions and recomendanciones have been a gift to us. You can see that I have begun to respond quickly to all our loving clients (also those who are angry with us). I did not think that was offering to answer not the image that I did not mind your opinion, and is quite the... More

London, United Kingdom
1 review
5 of 5 stars Reviewed September 24, 2013

We stayed here for 6 nights and found La Serena to be the ideal getaway for a relaxing break. This is a tremendous hotel experience. A relaxed and informal atmosphere throughout, from check-in to check-out, means that you get to enjoy the wonderful rooms, take in the views and the gorgeous poolside setting undisturbed. That said, help and top quality... More

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laserenaaltea, Propietario at Hotel La Serena, responded to this review

Many, many, thank you very much Michael and Sarah It's all so easy with people who do not come with an idea left closed advise. Life is full of big brands that give the same thing as you are and you need to be what you need. There are times when you just need silence, and here it is, sometimes... More

Calgary, Canada
2 reviews
4 of 5 stars Reviewed August 24, 2013

Upon arrival very casual greeting from staff and this atmosphere continued through the stay. Any request was immediately and effectively dealt with, but the staff stay out of your way and will not disturb you. Feels like staying at a friends house with maid service as needed. Minor maintenance issues indicate a need to freshen the facilities, however none of... More

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laserenaaltea, Propietario at Hotel La Serena, responded to this review

Thanks Ron We still remember the moments that we provided in the pieno. Sometimes we do not want our guests leave With best wishes from Spain Elia Albert More

Glasgow, United Kingdom
Senior Contributor
22 reviews 22 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 18, 2013

The hotel is in a great location and looks very stylish, however like a good handful of the other reviewers, found the hotel and service lacking. The welcome was poor - on arrival we were simply handed a key. For half of our stay there was no hot water and the air conditioning in our room was not working. The... More

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laserenaaltea, Propietario at Hotel La Serena, responded to this review

We're sorry you did not enjoy your stay and also would like to ask apologize for the inconvenience .  Normally, when someone arrives at the hotel , we asked them if they need anything and if you know the area. In this case , the person who answered spoke very little English and so that night I put a note... More

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 8, 2013

We have just returned from a very relaxing break at La Serena. The hotel is in a lovely quiet position and is near the old town and the beach. The old town comes to life at night and is a great people watching place. Food at La Serena was superb and highly recommended.

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laserenaaltea, Gerente at Hotel La Serena, responded to this review

Thank you very much for your comments. delighted that you have enjoyed your stay in Spain. I would add that Bellaguarda neighborhood, which is La Serena, is the oldest area of ​​Altea, also the most unknown and there is no public estableciento the area allowing us to enjoy the silence and the light of Altea without the disadvantages of tourist... More

Newcastle upon Tyne, United Kingdom
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed April 17, 2013 via mobile

We tasked our friends who we were going with for a few days to find 'somewhere' on the Costa Blanca. It was their Ruby Wedding. And they came up with this 10 bedroom gem. Other friends were a bit sniffy about the location. ('It looks a bit near Benidorm'). Elia and her husband run the show. And it is a... More

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laserenaaltea, Propietario at Hotel La Serena, responded to this review

Thank you very much for your comments. Benidorm is unique in Spain. and as unique, not anything else around. It is much more common to find villages like Altea and hotels like ours. We apologize for charging them without telling sterling, the exchange rate was better in pounds but we have taken note of this and preguntamso customer. It is... More

Madrid, Spain
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 8, 2013

La Serena, nestled into the gorgeous whitewash of old Altea, is a fantastic experience. A thoughtfully designed, comfortable hotel; food for the soul, largely locally sourced and the most generous hospitable welcome imaginable. In particular, our 2 girls were wonderfully catered for (fresh pasta made for Little Miss Fussy). A must visit.

Was this review helpful? Yes 1
laserenaaltea, Propietario at Hotel La Serena, responded to this review

Thank you very much Ben You and your family are among those customers who leave more than you take: you are a lovely family and it was a pleasure that we chose to spend a few days relaxing with us. We will be happy to teach your child to make bread on your next visit. Kind regards More

Paris, France
1 review
5 of 5 stars Reviewed March 8, 2013

We had a brilliant stay there just after new years. The owners are very kind and helpful and great cooks! You should try the restaurant if you stay. An excellent and relaxing stay to escape the daily grind. Location is perfect, as next to the old town and if you're lucky you get a room with sea view. Highly recommended,... More

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laserenaaltea, Gerente at Hotel La Serena, responded to this review

Thank you very much for your comments. Very representative of what we want to convey to our clients: well located, quiet and aware of what our customers may need. That's how we first saw this place and we love it. Again, thank you very much Elia Albert More

Dorset
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 10, 2013

Ended up here enroute to the mountains it's not really advertised as a place for children but we were made extremely welcome - especially as we were travelling with a child in a wheelchair. We had rooms at the top of the hotel, including one overlooking the sea with a wonderful balcony for relaxing in the evening. The rooms are... More

Was this review helpful? Yes 1
laserenaaltea, Propietario at Hotel La Serena, responded to this review

Thank you very much for your comments. We have difficulty writing in English, but today we have taken a little time to thank everyone for their comments. Especially when we visit other countries and we can show you something from our hospitality. Your children are wonderful and you are very courageous to come to places like Altea, full of hills.... More

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Additional Information about Hotel La Serena

Address: Calle Alba 10, 03590 Altea, Spain
Location: Spain > Valencian Country > Alicante Province > Costa Blanca > Altea
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #4 of 7 hotels in Altea
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Hotel La Serena 3*
Official Description (provided by the hotel):
La Serena is a small charming luxury hotel in Altea's old town strategically situated to allow you to walk to the shopping area, to the church square, restaurants and bars. And at the same time get a good flavour of the peace that can only be found in a Mediterranean village. It is a newly built house that has respected the architecture of the area and has been filled with elements that are bound to make you feel at peace and stimulate your imagination, such as the intimate Turkish bath or its south facing terrace, where you can relax and have a drink whilst savouring the delights of our Mediterranean cuisine ... more   less 
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