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Impiana Resort Cherating

Km 32 Jalan Kuantan Kemaman, Cherating 26080, Malaysia
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Impiana Resort Cherating
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Impiana Resort Cherating
Impiana Resort Cherating
Impiana Resort Cherating
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368 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (90)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Any
English first
  • All months
    (368)
  • Mar-May only
    (91)
  • Jun-Aug only
    (113)
  • Sep-Nov only
    (84)
  • Dec-Feb only
    (80)
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Houston, Texas
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

Eddy, our wedding coordinator - went above and beyond any expectations I had. Planning a wedding abroad was difficult at first - but he really helped and created a fantastic, intimate experience for my wife and I. The beach is absolutely beautiful, and while the accommodations were not the most modern in terms of the room, they were comfortable and... More 

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Kuala Lumpur, Malaysia
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

We stayed in a Superior Deluxe Seaview room, which was quite expensive, tired and dirty. There is years of dust and grime build up in some places, marks on the walls, plaster broken off corners, dirty mirror in the bathroom, hair on the floor, damage to the bath, a very wobbly 4 poster bed and a very dirty and tired... More 

Was this review helpful? Yes 1
kamarudin, General Manager at Impiana Resort Cherating, responded to this review

Thank you very much for your constructive feedback on our property. We noticed that you were not entirely satisfied with the service you received and while this is of course regrettable. We appreciate you bringing it to our attention in order to further improve. Thanks you for taking the time to share your experience and looking forward welcoming you back.... More 

Travelers are raving about these Cherating hotels

Kuala Lumpur
Level Contributor
59 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

The Welcome was good and efficient, beach is super and largely unspoiled and the staff tried very hard and that basically is all I could say in terms of positive. The buildings, furnishings are in dire need of paint, varnish, maintenance and a good clean. The room walls were dirty and needed a wipe to clean them. Ants of the... More 

Was this review helpful? Yes
kamarudin, General Manager at Impiana Resort Cherating, responded to this review

Thank you very much for your constructive feedback on our property. We noticed that you were not entirely satisfied with the service you received and while this is of course regrettable. We appreciate you bringing it to our attention in order to further improve. Thanks you for taking the time to share your experience and looking forward welcoming you back.... More 

KL
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

I had to cancel my second night because I couldn't stand the birds eating the bread and jam and no once to trying to do something about it, people jumping with cloths in the pool (no swimmsuit ... cotton and jeans), the bikes and stairs from the pool full of rost and about to break, dinning in dirty dishes outside... More 

Was this review helpful? Yes 1
kamarudin, General Manager at Impiana Resort Cherating, responded to this review

Thank you very much for your constructive feedback on our property. We noticed that you were not entirely satisfied with the service you received and while this is of course regrettable. We appreciate you bringing it to our attention in order to further improve. Hope our room size is comfortable enough for 5 of you and the complimentary breakfast extended... More 

Malaysia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

If you are looking for a quiet and peaceful get away, this is the perfect place. My family decided to take the suite and it was worth the rate we paid. Spacious, clean, comfortable and huge balcony. I decided to stay here after an invitation for an event here. Food reasonably good and lots of activity to do within the... More 

Was this review helpful? Yes 1
kamarudin, General Manager at Impiana Resort Cherating, responded to this review

Thank you for taking the time to write this review. Your kind comments and compliments are much appreciated and I can assure you that the team will be delighted to hear that you enjoyed your stay. We look forward to welcoming you back again very soon. Sunny Regards Kamarudin Kassim General Manager More 

Kuala Lumpur, Malaysia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

A good place to relax can clear your mind, our room and toilet was clean, well maintance, just need to re-furnish a bit. Staff was friendly, the breakfast buffet was good, should try the roti canai, crispy and soft at the same time. I really enjoyed my stay here at Impiana Cherating, will come here again. Cant wait for my... More 

Was this review helpful? Yes 1
kamarudin, General Manager at Impiana Resort Cherating, responded to this review

Thank you for taking the time to write this review. Your kind comments and compliments are much appreciated and I can assure you that the team will be delighted to hear that you enjoyed your stay. We look forward to welcoming you back again very soon. Sunny Regards Kamarudin Kassim General Manager More 

Kuala Lumpur, Malaysia
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

this is my 2nd time visit impiana, but compare to first time still need a lot to improve. especially the air conditioner, water heater not hot, the worst thing is using 14 inch monitor tv for guess. i wonder they put 4 star hotel but with so small tv and the reception also not that good is difficult for guess... More 

Was this review helpful? Yes
kamarudin, General Manager at Impiana Resort Cherating, responded to this review

We do appreciate that you have taken the time to write a review about your recent experience at our resort. Thank you very much for the positive comments on our property and we have noted some of the concern for improvement. We hope we will have an opportunity to welcome you back. Soon! Sunny Regards Kamarudin Kassim General Manager More 

Kuala Lumpur, Malaysia
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

The hotel room was simple, basic and competitively priced. Unfortunately, the room is unsuitable for bussiness traveller since the basic amenities not available in the room, TV was very small and the programs was regularly interrupted. Tiny ants can be easily seen everywhere in the room. Breakfast is inclusive and high speed wifi is free.

Was this review helpful? Yes 1
kamarudin, General Manager at Impiana Resort Cherating, responded to this review

We do appreciate that you have taken the time to write a review about your recent experience at our resort. Thank you very much for the positive comments on our property and we have noted some of the concern for improvement. We hope we will have an opportunity to welcome you back. Soon! Sunny Regards Kamarudin Kassim General Manager More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Affordable pricing for 2 pax, huge area with coconut trees and its own beach. We didn't try the food, nor the swimming pool though. It is the Ramadhan month, not many visitors around. Location is good. Near to Cukai town and also near to Kg Cherating which has the attractions of beach bar, kite or surfing board rental, fireflies watching... More 

Was this review helpful? Yes 1
kamarudin, General Manager at Impiana Resort Cherating, responded to this review

Thank you for taking the time to write this review. Your kind comments and compliments are much appreciated and I can assure you that the team will be delighted to hear that you enjoyed your stay. We look forward to welcoming you back again very soon. Sunny Regards Kamarudin Kassim General Manager More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

nice laid back settings, with beaut7iful view of the sea. room gives you the kind of heritage feeling, with traditional furnitures. clean and cozy. perfect place for a getaway from hectic life. Its difficult to get alcohol beverages in this town, perhaps hotel can sell them at their shop.

Was this review helpful? Yes 1
kamarudin, General Manager at Impiana Resort Cherating, responded to this review

We do appreciate that you have taken the time to write a review about your recent experience at our resort. Thank you very much for the positive comments on our property and we have noted some of the concern. We hope we will have an opportunity to welcome you back. Sunny Regards Kamarudin Kassim General Manager More 

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