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All 4 Cherating hotels

Suria Cherating Beach Resort, Kuantan

3.0 of 5 Hotel   |   KM 32.5 Jalan Kemaman Kuantan, Cherating 26080, Malaysia
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Suria Cherating Beach Resort, Kuantan
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Ranked #3 of 4 Hotels in Cherating
A recent review
3 of 5 stars reviewed 3 weeks ago
Chuman Kuala Lumpur, Malaysia
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73 reviews from our community

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    24
    19
    10
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7
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Kuala Lumpur, Malaysia
Reviewer
5 reviews 5 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is the 3rd time stayed at this hotel. Location is good, nearer to Kemaman where all the good satar and keropok lekor stalls are located. Checking in and out were quick. Beach was clean. The only sore point was there was some kind of programme held at night at the open air hall near the swimming pool which included... More

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Malaysia
1 review
4 of 5 stars Reviewed September 30, 2014

I went to Suria Cherating Beach Resort on 19th of September 2014, The resort hotel is comfortable it has given me a life time memory, location is great near to Kemaman Town, staff the most helpful they were ever ready to help, I ate in the Bunga Padi Restaurant the food was very good - the Pinang Char Keow Teow... More

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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 19, 2014

My rooms have a nice view (rooms 226), The rooms were clean and comfortable with hotel bedding,there was a good breakfast selection and access to the beach is easy (the beach are very clean). The staff are friendly and attentive. A lot of people have said that it is tired but actually for what you pay it's good value. Not... More

Was this review helpful? Yes 1
SuriaresortsMY, Manager at Suria Cherating Beach Resort, Kuantan, responded to this review

Dear js_william, Thank you for taking time to share your feedback on Tripadvisor as it will truly assist us in our continuous effort to bring necessary changes to our operation in order to provide our guest with the best holiday experience. We truly appreciate your good and fair feedback of our resort and wish you thank you for your patronage... More

Kuala Lumpur, Malaysia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed September 19, 2014

Stayed in the hotel for one night during school holidays. Booking was made through Agoda, multiple rooms since we were having a family gathering. Check in was quite straight forward, requests for connecting rooms were met and they even upgraded one of our room to Deluxe Seaview. The only gripe is that although our rooms did face the sea, it... More

Was this review helpful? Yes 2
Kuantan, Malaysia
Contributor
15 reviews 15 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed September 17, 2014

Staying there for 3D2N. At first, I book this hotel just because I thought the Suria group of hotels is good like others in London and Johor Bahru. But I was wrong. This hotel is really bad and spoil my vacation mood. Prior of arriving, no bell service provided for me as the receptionist said the bell boy is not... More

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KL
Contributor
19 reviews 19 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed September 17, 2014

1st time staying here but also will be the last time. Checked in at about 2.30pm, was given room G11 which is not ready yet. I used to do the checking before transfer all my things in, but to my surprise, the housekeeping ppl r still inside the room cleaning and the supervisor told me that she have yet to... More

Was this review helpful? Yes 3
Singapore, Singapore
Senior Contributor
28 reviews 28 reviews
21 hotel reviews
38 helpful votes 38 helpful votes
1 of 5 stars Reviewed September 7, 2014

our 1st time stay in this resort. frankly, as most members said here, this resort really really badly needs a total upgrading! The outlook of the resort is pleasant but the rooms are very disappointing. The resort has free wifi, from the reception area to the room but the connection sucks all time! The room we had comes with a... More

Was this review helpful? Yes 1
SuriaresortsMY, Manager at Suria Cherating Beach Resort, Kuantan, responded to this review

Dear White Spa, Thank you for taking time to share your feedback on Trip Advisor as it will truly assist us in our continuous effort to bring necessary changes to our operation in order to provide our guest with the best holiday experience. It concerns us greatly to read your comment with regards to your experience at our resort recently... More

Malaysia
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed September 2, 2014

The hotel is manageable by minimal staff, the room are dirty especially the toilet. It looks disgusting & the housekeeping do not do a good job. The swimming pool is dirty & it's not drained daily. Requested for extra pillow & towel, the staff wanted to charge RM5.00 per item which is ridiculous as other hotels do not practice it.... More

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2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 1, 2014

This place is great because of the location: very near the beach. It will be best for families. If you are looking for alcoholic drinks, you will not find it at this hotel. Staff was good. Check-in and check-out was smooth. Expect the pool to br crowded and noisy during peak season, lots of kids. Though they are adorable, if... More

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Kuala Selangor, Malaysia
1 review
4 of 5 stars Reviewed July 18, 2014

Nice view especially the beach and the pools were good. We are like the breakfast. The rooms clean and good. The place was good and comfortable especially for my family. Located near to the beach and easy to find food outside. Staff very friendly especially during check in. Thanks, will come again!

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Additional Information about Suria Cherating Beach Resort, Kuantan

Address: KM 32.5 Jalan Kemaman Kuantan, Cherating 26080, Malaysia
Location: Malaysia > Pahang > Kuantan District > Cherating
Price Range (Based on Average Rates): $
Hotel Class:3 star — Suria Cherating Beach Resort, Kuantan 3*
Number of rooms: 114
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Also Known As:
Suria Cherating Beach Resort, Kuantan Hotel Cherating
Best Western Kuantan
Suria Cherating Hotel

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