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Suria Cherating Beach Resort, Kuantan

KM 32.5 Jalan Kemaman Kuantan, Cherating 26080, Malaysia
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Suria Cherating Beach Resort, Kuantan
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80 Reviews from our TripAdvisor Community

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    2
    19
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    12
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28
15
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Kuala Lumpur
Level Contributor
74 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Price - Rating: 3/5. The price is somewhat average. I got it for MYR400 during school holiday. They upgraded my room, however no view available. The resort provided great facility however i.e. beach volleyball court, futsal court, karaoke centre, ping-pong area, carum and sunbathing place. Friendliness of staff - Rating: 3/5. Frontdesk was very helpful. Able to give direction on... More 

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Putrajaya
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 11, 2015

can't find the place to stay, suddenly when we check the internet and found Suria Cherating for 2 nights stay and cost rm390. I think it's worth. Unfortunately, we are so dissapointed about the breakfast that served to us. It's very poor. However my kids loves the pool very much and also the playground and the beach.

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kuala lumpur
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed May 8, 2015

1. Check in @ 3pm we arrived at 2.45pm yet they said room still not available. They promise to call to handover key. I have lost my temper when at 3.30 no indication of rooms available nor i see any gesture to call any guest previously checked in. Only when i raised my voice and pestering them with my question... More 

Was this review helpful? Yes 2
Malaysia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 4, 2015

Reading the other reviews I was hesitant to book this resort to spend precious and much needed time to de stress. Surprisingly, I arrived at the resort feeling warmly welcomed. Although there was a long queue at during check in, this didn't bother us at all as my friends and I understood the heavy arrivals-. Mr. Hafiz was helpful in... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 3, 2015 via mobile

We reached at 3pm and get a room at 4.15pm!!reason they told,the room is still not available..then why on earth we booked in the first place??very very bad and very very terrible...no more suria cherating in the future and trust me i will share this bad experience with others..TQ!

Was this review helpful? Yes 1

Travelers are raving about these Cherating hotels

Kuantan, Malaysia
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed February 4, 2015 via mobile

We stayed here for our NGO retreat. Puan Azira, the Sales Executive was friendly and obliging, attended to all our requests. Location good, just by the sea. Room, however, although with sea view, was a bit dissapointing. Door was difficult to handle, room was not that clean, and furniture dated. Not much selection on the breakfast buffet and the other... More 

Was this review helpful? Yes 1
Terengganu, Malaysia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 21, 2014 via mobile

My first and last trip to this bad resort.Bad first impression,i have to push luggage trolley to my room myself. The room given was smelly, given a new room but with problematic toilet. Noise from kareoke room was so loud and disturbing i wondered when i fell a sleep. Ordered a dinner with a promised it would be ready by... More 

Was this review helpful? Yes 1
Kuala Lumpur, Malaysia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed November 3, 2014

This is the 3rd time stayed at this hotel. Location is good, nearer to Kemaman where all the good satar and keropok lekor stalls are located. Checking in and out were quick. Beach was clean. The only sore point was there was some kind of programme held at night at the open air hall near the swimming pool which included... More 

Was this review helpful? Yes 2
Malaysia
1 review
4 of 5 stars Reviewed September 30, 2014

I went to Suria Cherating Beach Resort on 19th of September 2014, The resort hotel is comfortable it has given me a life time memory, location is great near to Kemaman Town, staff the most helpful they were ever ready to help, I ate in the Bunga Padi Restaurant the food was very good - the Pinang Char Keow Teow... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 19, 2014

My rooms have a nice view (rooms 226), The rooms were clean and comfortable with hotel bedding,there was a good breakfast selection and access to the beach is easy (the beach are very clean). The staff are friendly and attentive. A lot of people have said that it is tired but actually for what you pay it's good value. Not... More 

Was this review helpful? Yes 1
SuriaresortsMY, Manager at Suria Cherating Beach Resort, Kuantan, responded to this review

Dear js_william, Thank you for taking time to share your feedback on Tripadvisor as it will truly assist us in our continuous effort to bring necessary changes to our operation in order to provide our guest with the best holiday experience. We truly appreciate your good and fair feedback of our resort and wish you thank you for your patronage... More 

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