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All 4 Cherating hotels

Suria Cherating Beach Resort, Kuantan

3.0 of 5 Hotel   |   KM 32.5 Jalan Kemaman Kuantan, Cherating 26080, Malaysia
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Suria Cherating Beach Resort, Kuantan
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Ranked #3 of 4 Hotels in Cherating
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71 reviews from our community

Traveler rating
    2
    17
    23
    19
    10
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24
14
Solo
0
7
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
1 review
4 of 5 stars Reviewed 2 days ago NEW

My rooms have a nice view (rooms 226), The rooms were clean and comfortable with hotel bedding,there was a good breakfast selection and access to the beach is easy (the beach are very clean). The staff are friendly and attentive. A lot of people have said that it is tired but actually for what you pay it's good value. Not... More

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Kuala Lumpur, Malaysia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Stayed in the hotel for one night during school holidays. Booking was made through Agoda, multiple rooms since we were having a family gathering. Check in was quite straight forward, requests for connecting rooms were met and they even upgraded one of our room to Deluxe Seaview. The only gripe is that although our rooms did face the sea, it... More

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Kuantan, Malaysia
Contributor
14 reviews 14 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Staying there for 3D2N. At first, I book this hotel just because I thought the Suria group of hotels is good like others in London and Johor Bahru. But I was wrong. This hotel is really bad and spoil my vacation mood. Prior of arriving, no bell service provided for me as the receptionist said the bell boy is not... More

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KL
Contributor
18 reviews 18 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

1st time staying here but also will be the last time. Checked in at about 2.30pm, was given room G11 which is not ready yet. I used to do the checking before transfer all my things in, but to my surprise, the housekeeping ppl r still inside the room cleaning and the supervisor told me that she have yet to... More

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Singapore, Singapore
Senior Contributor
26 reviews 26 reviews
19 hotel reviews
36 helpful votes 36 helpful votes
1 of 5 stars Reviewed 2 weeks ago

our 1st time stay in this resort. frankly, as most members said here, this resort really really badly needs a total upgrading! The outlook of the resort is pleasant but the rooms are very disappointing. The resort has free wifi, from the reception area to the room but the connection sucks all time! The room we had comes with a... More

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SuriaresortsMY, Manager at Suria Cherating Beach Resort, Kuantan, responded to this review

Dear White Spa, Thank you for taking time to share your feedback on Trip Advisor as it will truly assist us in our continuous effort to bring necessary changes to our operation in order to provide our guest with the best holiday experience. It concerns us greatly to read your comment with regards to your experience at our resort recently... More

Malaysia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The hotel is manageable by minimal staff, the room are dirty especially the toilet. It looks disgusting & the housekeeping do not do a good job. The swimming pool is dirty & it's not drained daily. Requested for extra pillow & towel, the staff wanted to charge RM5.00 per item which is ridiculous as other hotels do not practice it.... More

Was this review helpful? Yes 1
SuriaresortsMY, Manager at Suria Cherating Beach Resort, Kuantan, responded to this review

Dear Grace Chan Hui Fen, Thank you for taking time to share your feedback on Trip Advisor as it will truly assist us in our continuous effort to bring necessary changes to our operation in order to provide our guest with the best holiday experience. It concerns us greatly to read your comment with regards to your experience at our... More

2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

This place is great because of the location: very near the beach. It will be best for families. If you are looking for alcoholic drinks, you will not find it at this hotel. Staff was good. Check-in and check-out was smooth. Expect the pool to br crowded and noisy during peak season, lots of kids. Though they are adorable, if... More

Was this review helpful? Yes
SuriaresortsMY, Manager at Suria Cherating Beach Resort, Kuantan, responded to this review

Dear Jennifer F, Thank you for taking the time to share your feedback on Trip Advisor as it will truly assist us in our continuous effort to bring necessary changes to our operation in order to provide our guest with the best holiday experience. It concerns us greatly to read your comment in regards to your experience at our resort... More

Kuala Selangor, Malaysia
1 review
4 of 5 stars Reviewed July 18, 2014

Nice view especially the beach and the pools were good. We are like the breakfast. The rooms clean and good. The place was good and comfortable especially for my family. Located near to the beach and easy to find food outside. Staff very friendly especially during check in. Thanks, will come again!

Was this review helpful? Yes
SuriaresortsMY, Manager at Suria Cherating Beach Resort, Kuantan, responded to this review

Dear naini abd ghani, Thank you for taking the time to share your feedback on Trip Advisor as it will truly assist us in our continuous effort to bring necessary changes to our operation in order to provide our guest with the best holiday experience. It concerns us greatly to read your comment in regards to your experience at our... More

Kuala Lumpur, Malaysia
1 review
4 of 5 stars Reviewed July 17, 2014

Stay 1 night at this hotel since heard and read a lot of review from others. During check in, front office very friendly and answer all question (i'm asking a lot) with nice smile. Got deluxe room.What i can summarize when enter the room, it worth for what you pay. You cannot expected 5 star facilities when you check in... More

Was this review helpful? Yes
SuriaresortsMY, Manager at Suria Cherating Beach Resort, Kuantan, responded to this review

Dear nurienishak, Thank you for taking the time to share your feedback on Trip Advisor as it will truly assist us in our continuous effort to bring necessary changes to our operation in order to provide our guest with the best holiday experience. It concerns us greatly to read your comment with regards to your experience at our resort recently.... More

Petaling Jaya, Malaysia
1 review
5 of 5 stars Reviewed July 14, 2014

Was at Suria Cherating Beach Resorts during the weekend for our family outing. nice resort with a traditional Malay architecture. Check in process was fast and we get our rooms at 2.30pm. The outdoor activity was well handle by the resort staffs. Breakfast was great and staffs entertain us nicely. The food really up to date and delicious, my kids... More

Was this review helpful? Yes
SuriaresortsMY, Manager at Suria Cherating Beach Resort, Kuantan, responded to this review

Dear Jaja S, Thank you for taking the time to share your feedback on Trip Advisor as it will truly assist us in our continuous effort to bring necessary changes to our operation in order to provide our guest with the best holiday experience. It concerns us greatly to read your comment with regards to your experience at our resort... More

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Additional Information about Suria Cherating Beach Resort, Kuantan

Address: KM 32.5 Jalan Kemaman Kuantan, Cherating 26080, Malaysia
Location: Malaysia > Pahang > Kuantan District > Cherating
Price Range (Based on Average Rates): $
Hotel Class:3 star — Suria Cherating Beach Resort, Kuantan 3*
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Also Known As:
Suria Cherating Beach Resort, Kuantan Hotel Cherating
Best Western Kuantan
Suria Cherating Hotel

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