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Residence Inn Cherating

Lot 826, Mukim Sungai Karang, Cherating 26080, Malaysia
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1 room 1 adult
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Residence Inn Cherating
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54 Reviews from our TripAdvisor Community

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Cherating
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Please think million times if you choose to stay here. A very very bad room condition, really need consideration to change all the furnitures. Checked in into the room with very wet floor (disgusting), i've stayed for 1 hour but still the aircond just like it's not there, like not functioning at all. The construction is on the way and... More 

Helpful?
3 Thank Ema A
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed December 14, 2015

Came here 3 weeks ago with my family and the hotel is okay, there are some construction going on at the moment. Our hotel is room is comfortable, the staffs are friendly, medium size parking lot, and the swimming pool is average. Just that it gets lonely and quiet at night unless there is an event going on at the... More 

Helpful?
Thank Sabrena I
RICMgmt, Manager at Residence Inn Cherating, responded to this review

Dear Sir / Madam, Thank you very much for taking the time to review your stay with us. Thank you for your comments and we have taken note of it. The construction is actually our additional block which will be ready before the Chinese New Year 2016. With this new facility, we will be able to provide you with a... More 

Travelers are raving about these Cherating hotels

Level Contributor
25 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed October 28, 2015

Stayed here for 3 nights as part of a business trip. Didn't expect much after reading a few reviews on tripadvisor. GOOD POINTS: 1) room is clean and spacious with 2 queen beds 2) pool is clean 3) staffs are friendly 4) situated about 5 mins walk to the beach 5) basic amenities like tea/coffee making, soap/shampoo, towels were provided... More 

Helpful?
Thank Azmnu
RICMgmt, Manager at Residence Inn Cherating, responded to this review

Dear Mr/Ms Azmnu, Warm greetings from Residence Inn Cherating ! Thank you very much for taking the time to review your stay and for the positive comments. We have taken note of your concerns and will look into it immediately. My apologies for the issue of the room key card. I will advise the department concerned so that it doesn't... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 22, 2015 via mobile

Best place i ever been. Nice place to be visited. Friendly staffs. Good services. The foods was awesome. I really enjoy the foods. Pool area was good too. My family really enjoyed the holiday mode. I would not hesitate to come again. Thank you Residence Inn teams for the assistance.

Helpful?
1 Thank m4r1ss4
RICMgmt, Manager at Residence Inn Cherating, responded to this review

Dear Sir, Warm greetings from Residence Inn Cherating ! We are pleased to know that you and your family enjoyed your stay with us. We do look forward to welcoming you and your family here again soon. Best regards Ravi Firdaus, Mr. Operations Manager More 

Cardiff, United Kingdom
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed October 13, 2015 via mobile

The hotel was old. It looked old. There was some constructions in making. Not a good view to have. The bed was bad. Not comfortable at all. The room was really bad and didnt look good at all. The breakfast was bad and the practical chef (I think so, because she was wearing white chef uniform stated her Uni, MSU... More 

Helpful?
Thank Nohaeme
RICMgmt, Manager at Residence Inn Cherating, responded to this review

Dear Mr. / Ms. Nohaeme, Tank you very much for taking the time to review our Hotel. I am sorry that you feel we are the worst Hotel that you have been in. However, please allow me to explain. 1. The Hotel is 20 years old however, we do have our preventive maintenance program which is ongoing which takes care... More 

Lancaster, United Kingdom
Level Contributor
109 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
4 of 5 stars Reviewed September 29, 2015 via mobile

We really enjoyed our stay here. The breakfasts were really good: buffet with freshly cooking options, not just eggs, but all good quality. The staff here are very friendly and very helpful, even more so than usual in Malaysia. The pool is large, clean and very nice to swim in. The rooms are a bit tired, and the electric sockets... More 

Helpful?
Thank Tony T
RICMgmt, Manager at Residence Inn Cherating, responded to this review

Dear Mr. Tony T. . Thank you so much for taking the time to write a review on your stay here. I am most pleased to know that my staff exceeded your expectations of Malaysian hospitality. We have taken note of your comments and you will be pleased to note that our new wing will be opened in the New... More 

Seremban, Malaysia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 25, 2015 via mobile

Its a place where we can call it as second home. Nice place with awesome pool view. Food was good. Staffs are friendly. We dont have the chance to go to the beach though due to the bad haze. The beach is just a walking distance. Looks nice for picnic and activities

Helpful?
1 Thank Nur Mohd I
RICMgmt, Manager at Residence Inn Cherating, responded to this review

Dear En. Nur Muhd, Thank you very much for taking the time to write a review on your stay with us recently. My team and i are glad that we made you feel that you were at Home away from Home. We do look forward to welcoming you again soon. Have a great week ahead. Best regards Ravi Firdaus Operations... More 

Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed September 18, 2015 via mobile

I was pleasantly surprised by this hotel. I was greeted warmly and professionally by the reception staff. The room was well appointed and clean. The hotel has a wonderful swimming pool and is situated within close walking distance to the beach. The breakfast was good. I enjoyed my stay there. Highly recommended. Thank you for taking such good care of... More 

Helpful?
Thank Patrick S
RICMgmt, Manager at Residence Inn Cherating, responded to this review

Dear Mr. Patrick, Thank you very much for your review on our Hotel. We are pleased to note that you had an enjoyable stay with us and we look forward to welcoming you again soon. Best regards Ravi Firdaus, Mr. Operations Manager More 

Grabouw, Western Cape, South Africa
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed August 14, 2015

Don't expect a 5-star hotel. But for what you pay, you get a lot. The rooms show a bit of wear and tear but they were renovating rooms while we were there. It's an ideal hotel for families with small children. All the rooms look onto the swimming pool. The staff is very accommodating and child friendly. If we went... More 

Helpful?
1 Thank Joris v
RICMgmt, Manager at Residence Inn Cherating, responded to this review

Dear Mr. Grabouw, Thank you very much for your review on our Hotel. WE are glad to know that we will be your choice of Home Away From Home should you ever be in Cherating again. Yes we are adding an additional block and will renovate our current rooms once the new block is ready. We look forward to welcoming... More 

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