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All 2 Garforth hotels

Holiday Inn Leeds Garforth

3.0 of 5
Wakefield Road, Garforth, Leeds LS25 1LH, England
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Holiday Inn Leeds Garforth
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Ranked #2 of 2 hotels in Garforth
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269 reviews from our community

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Date Rating
Warrington
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed June 18, 2013 NEW

This is the second I've had to stay in The Holiday Inn at Garforth. The last time was about 7 years ago and it was a very sad run down place then. It's had a coat of paint since then but little else has been done to improve this rather grotty Holiday Inn. With the exception of the receptionist, all... More

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Oslo, Norway
Senior Contributor
31 reviews 31 reviews
21 hotel reviews
Reviews in 21 cities Reviews in 21 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed June 17, 2013 NEW

I had read all the horrible reviews here on TA before arriving, and have to say I was positively surprised. Although the rooms were a bit out of fashion (but nice and clean), the entire experience was perfectly OK. During the week we stayed here, we tried eating in both the bar and the restaurant, and found both pretty good... More

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Bristol, United Kingdom
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
Reviews in 19 cities Reviews in 19 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 1, 2013

I stayed here last week just for 1 night. The room was clean and comfortable the staff were lovely, the breakfast was tasty and hot. The overall feel of the hotel was value for the price I paid. It does need a refurbishment but that did not detract from my comfort. I would recommend this hotel

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Sarah Y, Administrative Assistant at Holiday Inn Leeds Garforth, responded to this review
June 11, 2013

Thank you for staying with us and taking the time to leave a review. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. I am very pleased to hear you mentioned our friendly staff. We aim to make every valued guests feel as welcome... More

Southampton, United Kingdom
Senior Contributor
41 reviews 41 reviews
18 hotel reviews
Reviews in 23 cities Reviews in 23 cities
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed May 26, 2013

I stopped here May 2013 on business and managed to last for 2 nights before I had to change hotel... It's rare for me to rate a hotel as 1*, however I couldn't rate this hotel any higher as I have nothing but negative points about it. Starting with the rooms, you have to wonder what you are actually paying... More

Was this review helpful? Yes 1
Sarah Y, Administrative Assistant at Holiday Inn Leeds Garforth, responded to this review
June 11, 2013

Thank you for your comments following your recent stay with us and we were very sorry to hear of your dissatisfaction with your restaurant experience. As you will see reading back through previous guests feedback, we regularly get excellent reviews for the quality and standard of food in our Restaurant so it is of great disappointment to hear of your... More

Travelers are raving about these Garforth hotels

Red Lodge, England, United Kingdom
1 review
1 of 5 stars Reviewed May 24, 2013

The only reason my family chose this hotel was the price and the typical reliability of the Holiday Inn brand. The rooms are tiny & in desperate need of an update. The toilet did not flush at all when we first checked into the room, & the front desk did not pick up when we tried to call the problem... More

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Sarah Y, Administrative Assistant at Holiday Inn Leeds Garforth, responded to this review
June 11, 2013

Thank you for your review, we are very disappointed to hear of your experience at our hotel. At the Holiday Inn Leeds- Garforth it remains our objective to deliver a high standard of service in our hotel. We are deeply sorry we fell below your expectations. Our hotel is very proud of its level of service, cleanliness and quality of... More

Spain
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 20, 2013

Stayed en route to Scotland as part of a coach trip. The small swimming pool and gym were welcome after sitting on the coach all day and public areas were O.K. The bedroom and bathroom were clean, sheets and towels, too. The food was average. The drinks an absolute "Rip Off", prices were the same as a 5 star hotel!!!

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Sarah Y, Administrative Assistant at Holiday Inn Leeds Garforth, responded to this review
June 11, 2013

Thank you again for your contact and for the time you have taken to inform us of your experience. We sincerely hope that you will give us the opportunity to serve you in the future should your travel bring you back to the Leeds area again. Many Thanks Sarah Admin Assistant More

Lockerbie, Scotland
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed May 17, 2013

I am a Platinum Ambassador Priority Club member who values the IHG chain. That said, this one night stay must go on record as one of the worst ever. I checked in via an indifferent clerk with dirty fingernails. I was allocated none smoking Room 56. I asked if it was on the ground floor and was told the hotel... More

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Sarah Y, Administrative Assistant at Holiday Inn Leeds Garforth, responded to this review
May 22, 2013

Thank you for your comments following your recent visit to the Holiday Inn Leeds-Garforth. Firstly and most importantly, may we apologise most sincerely for the problems which you encountered during your visit. We have carried out a full investigation and I confirm that corrective action has taken place and re-training will be carried out. Please be assured that this is... More

Johnstone, United Kingdom
Top Contributor
71 reviews 71 reviews
55 hotel reviews
Reviews in 34 cities Reviews in 34 cities
64 helpful votes 64 helpful votes
2 of 5 stars Reviewed May 15, 2013 via mobile

Let me start by saying I stay in hotels at least 3 nights a week and I try to write fair and honest reviews. In the case of this hotel I was disappointed in the cleanliness, poor service and general attitude of the staff. The hotel was busy upon arrival and I was handed a silver envelope as I'm a... More

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Sarah Y, Administrative Assistant at Holiday Inn Leeds Garforth, responded to this review
May 22, 2013

Thank you for you comments with reference to your stay with us. We welcome all feedback good or bad as your comments will allow us to futher develop and train our staff in any areas where we are not delivering 100% customer service. The points you have raised have been addressed with the appropriate departments and actions have been put... More

Edinburgh
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 14, 2013

Stayed here on our way south and it was a first visit to a Holiday Inn. Staff very good and helpful, bedroom was basic but clean and just big enough. Ate in the bar and the food was fine. Not a high end experience but you got what it said on the tin.

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Sarah Y, Administrative Assistant at Holiday Inn Leeds Garforth, responded to this review
May 22, 2013

Thank you for taking the time to give us some feedback following your recent stay at the Holiday Inn Leeds-Garforth. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. We appreciate the candid feedback we receive and welcome any opportunity to improve. Thank you... More

Harwich, Essex
Top Contributor
59 reviews 59 reviews
28 hotel reviews
Reviews in 25 cities Reviews in 25 cities
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed May 5, 2013

Stayed here overnight whilst on a coach holiday stopover. The staff and food were both lovely. The room nice enough and basic, bit dusty though and the bathroom could've been cleaned much better as there was still the previous occupants hair in there and also bit dusty. Overall ok, comfy bed, kettle in room & tv. Nice gardens and bar... More

Was this review helpful? Yes 1
Sarah Y, Administrative Assistant at Holiday Inn Leeds Garforth, responded to this review
May 14, 2013

Dear Whitbyabi, Thank you very much for your recent stay with us. Im very pleased you mentioned our friendly staff as we strive to make our guests feel as welcomed as possible. Im very sorry to hear about the quality of cleanliness in the room. Our hotel is very proud of it's level of service and cleanliness. Therefore this will... More

 
 
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Additional Information about Holiday Inn Leeds Garforth

Also Known As:
Holiday Inn Leeds Garforth Hotel
Holiday Inn Leeds Garforth Hotel Garforth
Holiday Inn Garforth
Garforth Holiday Inn
Holiday Inn Leeds Garforth
Address: Wakefield Road, Garforth, Leeds LS25 1LH, England
Phone Number:
Region: United Kingdom > England > Yorkshire > West Yorkshire > Leeds > Garforth
Amenities:
Business Center Fitness Center Free Parking Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 hotels in Garforth
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Crowne Plaza Leeds Hotel enjoys an excellent location within the heart of the city. The hotel has parking for 120 cars, 5 coaches and is easily accessible from the M1/M621 and M62 . The hotel is an excellent base for visiting local attractions such as Leeds United Football Stadium (3 km), Headingley Cricket ground (2 km), Harewood House (11 km) and Roundhay Park (11 km) or visiting Knightsbridge of the North for shopping. The hotel combines an excellent range of facilities for both business and leisure travellers, including Kids Stay and Eat Free . Facilities include 135 fully air conditioned bedrooms, with accessible and family rooms available, High Speed Internet Access and Wireless Internet Access in the public areas, conference and banqueting facilities for up to 180 people and a Spirit Health and Leisure Club. The hotel has 7 purpose built meeting rooms that can cater for all requirements. The Spirit Health and Leisure Club offers a gym and a large indoor heated swimming pool complimented by a Spa and Beauty Therapy rooms. Our hotel Restaurant, Lounge and Bar offer tempting dishes from around the World, including some Yorkshire Hearty Favourites from our long-serving Head Chef. The Hotel is within a 5 minute walk to HBOS, RBOS, BT, PWC and the NHS ... more   less 
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