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All 1 Chingola hotels

Protea Hotel Chingola

3.0 of 5 Hotel   |   Kabundi Road | Chingola, Chingola, Zambia
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Protea Hotel Chingola
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Ranked #1 of 1 hotels in Chingola
A recent review
3 of 5 stars Reviewed August 23, 2013
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17 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
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  • English first
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English first
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 23, 2013 via mobile

Compared to the Protea at Arcades in Lusaka the Chingola version is a real let down. Rooms are clean, but service is very slow from restuarant. Breakfast was good. Internet comes and goes. During my stay the bar had no packets of chips or even peunuts. Staff sometimes battle do understand simple requests.

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ProteaHotelsZambia, Public Relations Manager at Protea Hotel Chingola, responded to this review

Dear Sir/ madam, Thank you for taking the time to write down your comments regarding your recent stay at Protea Hotel Chingola. I can assure you that your comments will be used constructively to maintain and improve, where necessary, our service levels and facilities. We are concerned with your feedback regarding the service in the restaurant, the STAFF and the... More

Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed August 23, 2013 via mobile

Nothing special for the price you pay but you won't get anything better in Chingola. restaurant food is good! Never received refills of coffee in the room. Toilets need some major attention as they very outdated.

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ProteaHotelsZambia, Public Relations Manager at Protea Hotel Chingola, responded to this review

Dear Mr. Luis, Thank you for taking the time to write down your comments regarding your recent stay at Protea Hotel Chingola. We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible. We have taken notes of your comments regarding the bathrooms and the coffee sachets being replenished. We... More

Johannesburg, South Africa
Top Contributor
71 reviews 71 reviews
33 hotel reviews
104 helpful votes 104 helpful votes
4 of 5 stars Reviewed March 17, 2013

What an oasis in the mining town. Spacious and well laid out with a nice pool area and general ambiance. Room was spacious with all the expected features. The DSTV boquet is the norm at all hotels in Africa. Unfortunatley we did not dine or have breakfast. I will stay there when I return

Was this review helpful? Yes 2
ProteaHotelsZambia, Public Relations Manager at Protea Hotel Chingola, responded to this review

Dear Sir, Thank you for taking the time to write down your comments regarding your recent stay at Protea Hotel Chingola, we are delighted to receive your compliments. It was our pleasure to accommodate you and your interest and loyalty are truly invaluable to us. Please feel free to contact me personally for any assistance you may require from our... More

JHB
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 8, 2012

Clean rooms cold beer and friendly staff. However internet is not reliable, so from a business point of view you cant get to much done. I have stayed here numerous times as it is convenient when visiting KCM, and the internet is still the same as 4 years ago.

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ProteaHotelsZambia, Public Relations Manager at Protea Hotel Chingola, responded to this review

Dear Sir/ Madam, Thank you for taking the time to write down your comments regarding your recent stay at Protea Hotel Chingola. We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible. We have taken note of your comments regarding the internet and apologise for the inconvenience this may... More

Hofn, Iceland
Top Contributor
53 reviews 53 reviews
23 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed October 24, 2012

if you compare this with other hotels, elsewhere, you wouldn't be impressed. But this is probably one of the best hotels within a half day's drive. I say "probably", because there are an increasing number of independent lodges opening across the Copperbelt. The hotel provides decent comfort at a fair price. The rooms - all on the ground floor -... More

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ProteaHotelsZambia, Public Relations Manager at Protea Hotel Chingola, responded to this review

Dear Sir/ Madam, Thank you for taking the time to write down your comments regarding your recent stay at Protea Hotel Chingola. We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible. Your interest and concern are therefore extremely valuable to us, and we hope that you will be... More

Cape Town, Western Cape, South Africa
Top Contributor
62 reviews 62 reviews
24 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed October 9, 2012

got to the hotel because of car breakdown between Ndola and Lubumbashi. welcoming environment and comfortable rooms with cable TV for BBC, SKY, CNN and South African Channels. Staff vet friendly and food very tasty. Dont miss the breakfast if you have time in the morning..the staff do go all out to please, For those that a members a Protea... More

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ProteaHotelsZambia, Public Relations Manager at Protea Hotel Chingola, responded to this review

Dear Sir/ Madam, Thank you for your words of appreciation regarding your recent stay at Protea Hotel Chingola. We are delighted to receive your compliments and we will certainly congratulate the STAFF for their exemplary service. It was our pleasure to accommodate you, and your interest and loyalty are truly invaluable to us. Please feel free to contact me personally... More

Falmouth
Contributor
18 reviews 18 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed August 22, 2012

My wife and I spent 5 nights here, our base for a nostalgic visit to Chingola, our home nearly 40 years ago. The hotel was perfectly adequate for our stay. It was clean and comfortable, the food in the restaurant was good, and the staff were helpful and friendly. It's a pity the pool was not heated and that only... More

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ProteaHotelsZambia, Public Relations Manager at Protea Hotel Chingola, responded to this review

Dear Sir, Thank you for taking the time to write down your comments regarding your recent stay at Protea Hotel Chingola. We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible. In response to your comment regarding the sun loungers, the hotel took the opportunity to carry out some... More

United Kingdom
Contributor
11 reviews 11 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed March 16, 2012

Stayed here for three nights on business. My biggest gripe is water in the shower and tap which even after a few minutes of running had a noticeable brownish hue. The rest of the experience was average, including meals and overall comfort. No gym, only a very small pool not suited to exercise.

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Travelers are raving about these Chingola hotels

Cape Town Central, South Africa
Top Contributor
111 reviews 111 reviews
26 hotel reviews
84 helpful votes 84 helpful votes
3 of 5 stars Reviewed February 18, 2012

Stayed at the Protea hotel during a business trip in Feb. I had a really good nights sleep. The room, bed and bedding where very comfortable and just what I needed after travelling hundreds of Km's. The aircon also worked very well and the staff where friendly and quick during check-in and check-out. It is definitely the best accommodation i... More

Was this review helpful? Yes
ProteaHotelsZambia, Public Relations Manager at Protea Hotel Chingola, responded to this review

Dear Sir, We would like to thank you for taking the time to write down your comments regarding your recent stay at Protea Hotel Chingola. We are concerned about the issues you raised regarding the bathroom facilities and the general appearance of the hotel. GUEST feedback is imperative for us to ensure whether or not we are meeting and exceeding... More

Hyderabad, India
Contributor
20 reviews 20 reviews
20 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 30, 2011

I stayed at the Protea hotel for a couple of days, and although this is the best property in Chingola, it has its own share of problems. While the staff were friendly, and the food was good, there were elementary issues like the toilet flush malfunctioning - and even after calling the housekeeping multiple times, no one turned up:( May... More

Was this review helpful? Yes
ProteaHotelsZambia, Manager at Protea Hotel Chingola, responded to this review

Dear GUEST We thank you for taking the time to share your feedback after your recent stay with us at Protea Hotel Chingola. Your feedback and comment "just about average" is of great concern to us. Protea Hotels prides itself in delivering the best GUEST service and strives to get the basics right consistently. I can assure you that we... More

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Additional Information about Protea Hotel Chingola

Address: Kabundi Road | Chingola, Chingola, Zambia
Location: Zambia > Copperbelt Province > Chingola
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Chingola
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Protea Hotel Chingola 3*
Official Description (provided by the hotel):
Protea Hotel Chingola - Affordable Luxury in the heart of Zambia's Copperbelt. Chingola, the most picturesque of the Copperbelt towns, is where Protea Hotel Chingola offers a choice of 40 well-appointed, air-conditioned and en-suite rooms with tea/coffee making facilities, hairdryer, telephone, DSTV and free wireless internet access. The Restaurant offers a mouth-watering selection of meals, while the pub has a delightful variety of cocktails and drinks for a relaxed social get-together. After a long day, you can unwind and relax over sundowners on the terrace, next to the swimming pool. Conference and banqueting facilities are available for up to 120 delegates, while the gardens make an ideal venue for weddings, private parties and banquets.Sport and leisure activities include golf, fishing and swimming. The Business Centre will help with all office and secretarial services that the international businessman may require. Travel arrangements and car hire can be arranged at Reception. ... more   less 
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