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Protea Hotel Chingola

3.0 of 5 Kabundi Road | Chingola, Chingola, Zambia
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Protea Hotel Chingola
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Protea Hotel Chingola
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23 reviews from our community

Traveler rating
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    9
    12
    1
    0
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17
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Johannesburg, South Africa
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 30, 2014

I have used the conferencing facilities at this hotel on two recent occasions for running technical training courses of several days each. The arrangements are always excellent, everything is ready when it is supposed to be, and it is clean and pleasant. The staff are very friendly and helpful. The conference room could do with a much larger screen as... More

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ProteaHotelsZambia, General Manager at Protea Hotel Chingola, responded to this review

Dear Kathy, Thank you for your positive feedback regarding your recent stay at Protea Hotel Chingola. We are delighted to hear that the STAFF were so friendly and efficient and that you enjoyed the food. Please be assured that I will congratulate our TEAM for doing a great job. Thank you for choosing to stay with us and we look... More

Paris, France
Contributor
11 reviews 11 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed August 16, 2014

A good basic hotel for business My room was decent and very clean I could only complain about the fridge running all night because it had not been defrosted for a while (yes I am quite sensitive about this kind of noise...) Kitchen is quite good as well; for one evening we had a nice braai ! Otherwise staff is... More

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ProteaHotelsZambia, General Manager at Protea Hotel Chingola, responded to this review

Dear Nicolas, Thank you for taking the time to write down your comments regarding your recent stay with us. We are delighted to hear that the room was clean and the STAFF were helpful. We have taken note of your comments regarding the fridge, please accept our sincere apologies for the inconvenience caused. Your interest and concern are therefore extremely... More

Watford, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 18, 2014

Clean, comfortable hotel with friendly staff. The food was good despite the limited menu. Wifi was a little unreliable but definitely good enough to use. Well recommended for anyone looking for a place to stay in Chingola.

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ProteaHotelsZambia, General Manager at Protea Hotel Chingola, responded to this review

Dear SinoWino, Thank you for taking the time to write down your comments regarding your recent stay at Protea Hotel Chingola. We are delighted to hear that the STAFF were so friendly and that you enjoyed the food. GUEST feedback is imperative for us to ensure that we are meeting and exceeding our GUESTS expectations. Your comments are therefore much... More

Johannesburg, South Africa
Top Contributor
97 reviews 97 reviews
46 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed June 15, 2014

Protea is Tops! I stayed at the Protea Chingola & was again very happy. The hotel is unfortunatley a bit out of the way for most business but this is only due to horrible road infrastucture and on going road works. The staff are Protea friendly! The breakfast food was great, and I had dinner at the hotel & it... More

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ProteaHotelsZambia, General Manager at Protea Hotel Chingola, responded to this review

Dear Colm, Thank you for taking the time to write down your comments regarding your recent stay at Protea Hotel Chingola and for scoring us a 5 out of 5! We are delighted to receive your compliments about the STAFF being friendly and the food being great. We will definitely congratulate the STAFF for their exemplary service. It was our... More

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 3, 2014

A good hotel, considering the others in the area. Staff are friendly and helpful. The Wifi is included, but sporadic at times. Could improve on the television variety. Meals served are decent, and relatively well priced. A gym would be a welcome addition, seeing that it is mainly a business hotel

Was this review helpful? Yes 1
ProteaHotelsZambia, General Manager at Protea Hotel Chingola, responded to this review

Dear Pieter, Thank you for taking the time to write down your comments regarding your recent stay at Protea Hotel Chingola and for scoring us a 4 out of 5. We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible. Your interest and concern are therefore extremely valuable to... More

Lund, Sweden
Contributor
17 reviews 17 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 31, 2014

This was a nice hotel with an excellent service, excellent food (breakfast, lunch and dinner as well) and very fine possibilities to sleep deep, no noices - and also possibilities to swim a bit... nice experience!

Was this review helpful? Yes 1
ProteaHotelsZambia, General Manager at Protea Hotel Chingola, responded to this review

Dear Per W, Thank you for taking the time to write down your comments regarding your recent stay at Protea Hotel Chingola and for scoring us 4 out of 5. We are delighted to receive your feedback regarding the excellent service and excellent food and we will certainly congratulate the STAFF for their exemplary service. GUEST feedback is imperative for... More

Contributor
13 reviews 13 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed August 23, 2013 via mobile

Compared to the Protea at Arcades in Lusaka the Chingola version is a real let down. Rooms are clean, but service is very slow from restuarant. Breakfast was good. Internet comes and goes. During my stay the bar had no packets of chips or even peunuts. Staff sometimes battle do understand simple requests.

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ProteaHotelsZambia, Public Relations Manager at Protea Hotel Chingola, responded to this review

Dear Sir/ madam, Thank you for taking the time to write down your comments regarding your recent stay at Protea Hotel Chingola. I can assure you that your comments will be used constructively to maintain and improve, where necessary, our service levels and facilities. We are concerned with your feedback regarding the service in the restaurant, the STAFF and the... More

Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed August 23, 2013 via mobile

Nothing special for the price you pay but you won't get anything better in Chingola. restaurant food is good! Never received refills of coffee in the room. Toilets need some major attention as they very outdated.

Was this review helpful? Yes
ProteaHotelsZambia, Public Relations Manager at Protea Hotel Chingola, responded to this review

Dear Mr. Luis, Thank you for taking the time to write down your comments regarding your recent stay at Protea Hotel Chingola. We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible. We have taken notes of your comments regarding the bathrooms and the coffee sachets being replenished. We... More

Lagos, Nigeria
Top Contributor
88 reviews 88 reviews
44 hotel reviews
135 helpful votes 135 helpful votes
4 of 5 stars Reviewed March 17, 2013

What an oasis in the mining town. Spacious and well laid out with a nice pool area and general ambiance. Room was spacious with all the expected features. The DSTV boquet is the norm at all hotels in Africa. Unfortunatley we did not dine or have breakfast. I will stay there when I return

Was this review helpful? Yes 2
ProteaHotelsZambia, Public Relations Manager at Protea Hotel Chingola, responded to this review

Dear Sir, Thank you for taking the time to write down your comments regarding your recent stay at Protea Hotel Chingola, we are delighted to receive your compliments. It was our pleasure to accommodate you and your interest and loyalty are truly invaluable to us. Please feel free to contact me personally for any assistance you may require from our... More

JHB
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 8, 2012

Clean rooms cold beer and friendly staff. However internet is not reliable, so from a business point of view you cant get to much done. I have stayed here numerous times as it is convenient when visiting KCM, and the internet is still the same as 4 years ago.

Was this review helpful? Yes
ProteaHotelsZambia, Public Relations Manager at Protea Hotel Chingola, responded to this review

Dear Sir/ Madam, Thank you for taking the time to write down your comments regarding your recent stay at Protea Hotel Chingola. We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible. We have taken note of your comments regarding the internet and apologise for the inconvenience this may... More

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Additional Information about Protea Hotel Chingola

Address: Kabundi Road | Chingola, Chingola, Zambia
Location: Zambia > Copperbelt Province > Chingola
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Protea Hotel Chingola 3*
Number of rooms: 40
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