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Hotel Xixim

3.5 of 5 Km 10 del Viejo Camino a Sisal Celestun, Celestun 97636, Mexico
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Certificate of Excellence 2014
Hotel Xixim
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Hotel Xixim
Hotel Xixim
Hotel Xixim
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183 reviews from our community

Traveler rating
    117
    31
    14
    7
    14
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51
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4
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 2 weeks ago

VERY UNSATISFIED We stayed at this resort for my wife's birthday. As we had a pet with us, we declined cleaning services, also as we were only staying two nights didn't see the need. On the second evening, during a 20 minute walk around the grounds we returned to find over $2500 of items missing. Yet, no signs of a... More 

Was this review helpful? Yes 3
Houston, Texas
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Upon checking in, we were not told that there's an access window in our room that any average size person can crawl through. We left the room for 20-30 minutes to walk our dog. During that time, my phone was stolen (off the charger), my husband's sunglasses, my wallet (from inside my suitcase) and a couple of other items. I... More 

Was this review helpful? Yes 4
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 28, 2015 via mobile

The place was great. Special Magic location, staff extremely well trained and friendly. The swimming pool was ice cold and no heating system during the winter season and they did not warn us about this which was a great disappointment. On the other hand very good food and quality of dinning, amazing virgin beach, magical retirement and a great place... More 

Was this review helpful? Yes 2
XIXIM, Owner at Hotel Xixim, responded to this review

Dear Alejandro, Thank you for having taken your time to write such a nice, kind and enjoyable review. You are totally right, the water in our swimming pools is very cold. About 5 years ago we made a mayor investment to heat the water with solar panels. We spent around USD $30,000.00 in about 25 solar panels. This system worked... More 

London, United Kingdom
Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 22, 2015

We adored relaxing at Xixim, it is peacefully secluded from any outside influences - just a totally natural environment with lots of space to enjoy within the hotel's Eco resort. We loved the Master suite which we found to be worth the extra cost. The suite was so gorgeous we didn't want to move from the wonderful terrace with views... More 

Was this review helpful? Yes 1
XIXIM, Owner at Hotel Xixim, responded to this review

Dear Simon M: In my name and in the name of all the staff that works in Xixim, Unique Mayan Hotel, we thank you for such a breathtaking, wonderful, inspiring review. Obviously, the comment of being “this trip to Mexico the best experience ever”, fills me with joy and pride. Thank you so much for this. I agree with you... More 

Montreal, Canada
Top Contributor
63 reviews 63 reviews
35 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 15, 2015

You want to get away from everything, that's the place to go. Quiet, the ocean only for you and nice and respectful environment. You need a car and it's at the end of 10km unpaved road from Celestun village. Highly recommanded for couple.

Was this review helpful? Yes
XIXIM, Owner at Hotel Xixim, responded to this review

Dear Bozo05, In my name and in the name of all the staff that works in Xixim, Unique Mayan Hotel, we thank you for such a lovely, wonderful, encouraging review. “Secluded Paradise” is exactly what I think we offer, but not only for birds, also for our guests. The remoteness, the sunsets, the miles and miles of virgin white sand... More 

Cuernavaca, Mexico
Contributor
11 reviews 11 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 12, 2015

Beautiful hotel in Celestun! The rooms are really nice and comfortable, the beach is really gorgeous, people and service is really good. We loved to have gym, bicycles and kayas so we have so much fun knowing the jungle and it's birds, as well as we enjoy a lot a tour to visit the Cenotes and an Island not so... More 

Was this review helpful? Yes
XIXIM, Owner at Hotel Xixim, responded to this review
Google Translation

Estimado Jim F.: Agradezco infinitamente el que se haya tomado tiempo en hacer una reseña de Xixim, Unique Mayan Hotel.... More 

Contributor
14 reviews 14 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 6, 2015

Me and my husband spent the night of New Years Eve at Xixim Hotel in Celestun and loved it. After passing the village of Celestun you enter a wonderful sand road that crosses a lagoon and brings to Xixim, flamingos and pelicans are everywhere and the site is simply amazing. The first impression at Xixim is not really the right... More 

Was this review helpful? Yes
XIXIM, Owner at Hotel Xixim, responded to this review

Dear Silvianegrifirman, In my name and in the name of all the staff that works in Xixim, Unique Mayan Hotel, we thank you for such a lovely, wonderful, reassuring review. I am delighted you found the sand road to our resort wonderful. I also consider it so, as you enter into another world – precisely into a nature reserve and... More 

Mexico City, Mexico
Contributor
18 reviews 18 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 3, 2015

Perfect place to take a break from the hustle and bustle of the city. This eco chic hotel is a great choice to visit the birds reserve or just to turn off the stress switch. The jr. suite has a spectacular terrace from where you can chill and see the turquoise waters of the mexican golf. The service was excellent,... More 

Was this review helpful? Yes
XIXIM, Owner at Hotel Xixim, responded to this review

Dear Nedve 18: In my name and in the name of all the staff that works in Xixim, Unique Mayan Hotel, we thank you for such wonderful, inspiring review. Indeed I also feel that Xixim is the perfect place to unwind from city stress and other anxieties and traumas that life holds for us. I live in Mexico City and... More 

Phoenix, Arizona
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 3, 2014

The whole atmosphere was very laid back. The bungalow was perfect, great view and the coffee delivered each morning was a nice touch. The hotel area and beach was very natural and pretty secluded. We took a long walk on the beach and did not pass any other people - a dog did follow us for awhile. Although it said... More 

Was this review helpful? Yes
XIXIM, Owner at Hotel Xixim, responded to this review

Dear Wattknott, In my name and in the name of all the staff that works in Xixim, Unique Mayan Hotel, we thank you for such a lovely, wonderful, encouraging review. Indeed, what we offer is a secluded relaxing atmosphere for our guests to relax. As we describe it on our webpage: It is a space of peace - a place... More 

Plymouth, United Kingdom
Contributor
13 reviews 13 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed November 26, 2014

Superb location in an area of excellent biodiversity and a haven for birders like me whose partner likes to sunbathe instead. A strange arrival though as we were met by a boy with no English or welcome drink. It rained that night and due to holes in the thatch we got wet feet and I had to remove 2 large... More 

Was this review helpful? Yes
XIXIM, Owner at Hotel Xixim, responded to this review

Dear Paul N: Thank you so much for having taken your time to write a review in TripAvisor. I am really very sorry, that you did not get your welcome drink and that you got wet feet and had to remove some bugs from your bungalow on arrival. Also that you did not get sugar and or milk with the... More 

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Additional Information about Hotel Xixim

Address: Km 10 del Viejo Camino a Sisal Celestun, Celestun 97636, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Yucatan > Celestun
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Xixim 3.5*
Number of rooms: 32
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Also Known As:
Eco Paraiso Xixim Celestun
Eco Paraiso Xixim Hotel Celestun

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