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All 84 Macau hotels

Sofitel Macau at Ponte 16

4.5 of 5 Hotel   |   Rua do Visconde Paco de Arcos, Macau, China
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91%
Ranked #11 of 84 hotels in Macau
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed today
Canbcouple Canberra, Australia
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1,622 people have reviewed this hotel

Traveler rating
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    105
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (183)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Hong Kong, China
1 review
1 of 5 stars Reviewed yesterday NEW

Wasted my time in room change due to the air conditioning problem! Called to reception and wait for over 20 mins...They sent the engineer staff to my room tried to fix it but failure. The engineer staff showed me the temperature is fine but there was no cold air coming out from the air vent. I called to reception request... More

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Geneva, Switzerland
Top Contributor
83 reviews 83 reviews
57 hotel reviews
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed for 2 nights in Macau. LOCATION 

The hotel is located in a remoter part of Macau, a good walk away from the main casinos and waterfront. On the other side, it is much closer to the old Macau town and a few minutes walk from the famous ruins and historical sights. This location is very nice if you... More

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Juan Pablo R, Quality Assurance Manager at Sofitel Macau at Ponte 16, responded to this review

Dear Trip Advisor Member (aka Jewels_Gva) Thank you for sharing with us you recent stay at the Sofitel Macau at Ponte 16. We are extremely happy that you had an enjoyable time during your holiday. It gives us great pleasure to know that everything from your arrival until your departure was properly taken care of and that our staff was... More

Hong Kong, China
1 review
2 of 5 stars Reviewed 3 days ago NEW

My stay at Sofitel Macau At Ponte 16 was not impressive at all. It started off at the shuttle stop at the Macao Pier; the organization and management at the shuttle stop was a mess, many people including myself was confused as to where to line up and the schedule of the buses. Next it was the check-in, I waited... More

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Juan Pablo R, Quality Assurance Manager at Sofitel Macau at Ponte 16, responded to this review

Dear Trip Advisor Member (aka ilmc717) We are terribly sorry to learn that your experience was affected by the poor attention to detail given by our Ambassadors. We can assure you that we are committed to the satisfaction of every guest and that this was for sure a slip in our daily service. In the hospitality industry where mostly everything... More

Contributor
18 reviews 18 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stayed one night at this hotel during the Easter holidays. Stayed in a superior room. Requested a single king sized bed and non smoking room during booking. The hotel actually did reserve the room for us even though we checked in late in the evening. I was really happy about that. The room facilities were impressive. There is a... More

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Juan Pablo R, Quality Assurance Manager at Sofitel Macau at Ponte 16, responded to this review

Dear Trip Advisor Member (aka Jensen Y) Thank you for sharing with us your recent stay at the Sofitel Macau at Ponte 16. We are happy to learn that you had a wonderful time in our property during your holiday. We hope you found a peaceful retreat in our hotel away from the fuzz and buzz of the casino scene.... More

Hong Kong, China
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is the first time I stayed in this hotel. The location is convenient to me. I can walk to the Senado Square within 10 minutes. Also the view from the room is excellent. I can see different landmarks e.g. Guia Lighthouse, Macau Tower and Casino Grand Lisboa. Besides, it is easy to reach some Catholic churches like Cathedral and... More

Review collected in partnership with Accorhotels.com

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Juan Pablo R, Quality Assurance Manager at Sofitel Macau at Ponte 16, responded to this review

Dear Trip Advisor Member (aka ayshhk) Thank you for sharing with us and fellow travelers your recent stay at the Sofitel Macau at Ponte 16. We are happy to learn that you found in Sofitel a Home away from home. In fact, our location is perfect for all visitors looking forward to visiting the historical and cultural sites that Macau... More

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Hotel Summarization (Beta)

What travelers say

  • Very good(31)
  • Ferry terminal(26)
  • Senado Square(13)
  • Hotel staff(11)
  • Club floor(10)
  • Free shuttle(5)
  • Free shuttle bus(5)
  • Friendly and helpful(4)
  • Swimming pool(4)
  • Grand lisboa(3)

Additional Information about Sofitel Macau at Ponte 16

Address: Rua do Visconde Paco de Arcos, Macau, China
Location: China > Macau
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Macau
#8 Romantic Hotel in Macau
#9 Luxury Hotel in Macau
#9 Business Hotel in Macau
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Sofitel Macau at Ponte 16 4.5*
Official Description (provided by the hotel):
Positioned on Macau's picturesque waterfront, Sofitel Macau At Ponte 16 is located in the center of the city and amidst the charming historical quarter with walking distance to St. Paul's Ruins and A-Ma Temple! The complex of restaurant, bar, recreational facilities, meeting and banquet venues, in-house casino and MJ Gallery ensures that Sofitel has created an exquisite world for lovers of "art de vivre". The hotel has an easy access to the major points of entry into Macau and offers its guests complimentary transfers to the Macau ferry terminal and GongBei border gate on the Ponte 16 casino shuttle buses. ... more   less 
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Also Known As:
Sofitel Macau At Ponte 16 Hotel
Sofitel Macau At Ponte 16 Hotel Macau
Sofitel Ponte 16
Sofitel Macau
Macau Peninsula Sofitel

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