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All 85 Macau hotels

Sofitel Macau at Ponte 16

4.5 of 5 Hotel   |   Rua do Visconde Paco de Arcos, Macau, China
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Ranked #10 of 85 hotels in Macau
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed today
Brigitta G Brisbane, Australia
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1,804 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (220)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
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English first
Brisbane, Australia
Senior Contributor
33 reviews 33 reviews
26 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed today NEW

Macau is a magical city, and our time at the Sofitel was an experience I will never forget. The free shuttle from the ferry terminal was easy to find, just turn right from the escalator and you’ll see it with other shuttles for the smaller hotels. If you want to see one of the major casinos, just catch the free... More

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Senior Contributor
24 reviews 24 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

The air conditioner was not working well when we arrived, the room was just so hot. Luckily, the staff fixed it later. The executive club provides us with breakfast, tea and cocktail. Good to spend time in hotel under such hot weather. Swimming pool is not properly maintained and not recommended.

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New York City, New York
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The staff at Sofitel Macau/Pointe 16 were plentiful and all friendly and helpful. This is a large and very busy hotel, and they did a good job of providing personal attention nevertheless. It has a small but nice pool and provides lockers and towels for it and the gym. The food was good. The room itself was nice, but was... More

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Sydney, Australia
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Very neat, clean and peaceful hotel. Staff very attentive and add a bit of French flavour to the atmosphere. It is within walking distance to the historic area of Macau, to general shopping and many of the casinos, not that we ventured our luck. It was good to see some of the elaborate entertainment provided by some casinos to entice... More

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Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The hotel is clean and well maintained. Rooms are a good size and it's a close, safe and secure walk to casinos, the ruins, mainstreet etc. If you go grab a room with club lounge access well worth it for the check in, cocktail hour and intimate breakfast. The staff are also more knowledge and have better English. It's away... More

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Singapore, null, Singapore
1 review
5 of 5 stars Reviewed 1 week ago

Excellent service experience at 17th floor club lounge provided by Ada, Jos & Mark. Not to forget the very helpful & courteous concierge staff Evan for helping to get us taxi during our stay. Major draw back near impossible getting a taxi including our departure day to the airport. Will recommend family & friends to stay at Sofitel, however, will... More

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Kathlene M, Guest Experience Manager at Sofitel Macau at Ponte 16, responded to this review

Dear Margaret K, Thank you for taking the time to share your experience at the Sofitel Macau on Trip Advisor. We are extremely delighted to read from your comments that you were very satisfied with the excellent service provided by our Club Sofitel Ambassadors especially Ada, Jos, and Mark, as well as Evan. It is very encouraging to receive such... More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

This place is fabulous. Rooms are awesome. View over river fabulous. Bathroom funky and fun. Shower nozzle options unique. Food here is better than Kong. Thanks Marlon, James and Sandy for a great dinner. Who would have thought.....Better than Vegas.

Was this review helpful? Yes 1
Kathlene M, Guest Experience Manager at Sofitel Macau at Ponte 16, responded to this review

Dear KrissyGuy, Thank you for choosing to stay at the Sofitel Macau at Ponte 16 on your recent visit to the city. We are happy to see from your comments that you had greatly enjoyed your stay at Macau and are particularly pleased with the room and the service provided by our Ambassadors Marlon, James, and Sandy. We are very... More

South Holland Province, The Netherlands
Senior Contributor
34 reviews 34 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I really enjoyed my stay at this hotel. Convenient shuttle from the ferry terminal. It is near the old part of town. We stayed on the club floor. The free drinks and snacks at tea time was fantastic. Delicious snacks and very nice tea to choose from. The hotel has a lot of facilities. The room was spacious, nice, modern... More

Was this review helpful? Yes 1
Kathlene M, Guest Experience Manager at Sofitel Macau at Ponte 16, responded to this review

Dear EC30, Thank you very much for taking the time to write such as great review. You somehow said it all and we are happy that you liked everything. We hope to see you again. Yours sincerely, Kathlene Marin More

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Hotel Summarization (Beta)

What travelers say

  • Very good(31)
  • Ferry terminal(25)
  • Senado Square(13)
  • Hotel staff(11)
  • Club floor(10)
  • Free shuttle(5)
  • Free shuttle bus(5)
  • Swimming pool(4)
  • Friendly and helpful(4)
  • River view(3)

Additional Information about Sofitel Macau at Ponte 16

Address: Rua do Visconde Paco de Arcos, Macau, China
Location: China > Macau Region > Macau
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Sofitel Macau at Ponte 16 4.5*
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Also Known As:
Sofitel Macau At Ponte 16 Hotel Macau
Sofitel Ponte 16
Macau Peninsula Sofitel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#5 Family Hotel in Macau #7 Romantic Hotel in Macau #9 Luxury Hotel in Macau #12 Business Hotel in Macau
Hotel Class
Official Description (provided by the hotel)
Positioned on Macau's picturesque waterfront, Sofitel Macau At Ponte 16 is located in the center of the city and amidst the charming historical quarter with walking distance to St. Paul's Ruins and A-Ma Temple! The complex of restaurant, bar, recreational facilities, meeting and banquet venues, in-house casino and MJ Gallery ensures that Sofitel has created an exquisite world for lovers of "art de vivre". The hotel has an easy access to the major points of entry into Macau and offers its guests complimentary transfers to the Macau ferry terminal and GongBei border gate on the Ponte 16 casino shuttle buses. ... more   less 
Number of rooms
408

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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