We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 85 Macau hotels

Sofitel Macau at Ponte 16

4.5 of 5 Hotel   |   Rua do Visconde Paco de Arcos, Macau, China
Hotel amenities
Save Saved
You added Sofitel Macau at Ponte 16 to your Saves list
Sofitel Macau at Ponte 16
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
90%
Ranked #10 of 85 hotels in Macau
Certificate of Excellence 2014
A recent review
  • Reviews (1,749)
  • Photos (1,207)
  • Amenities
  • Room tips (202)
  • Location
  • More
Write a Review

1,749 people have reviewed this hotel

Traveler rating
    961
    615
    114
    36
    23
See reviews for
394
720
110
95
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (202)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
1 review
4 of 5 stars Reviewed today NEW

It's our first time visiting Sofitel Macau at Ponte 16. Our highlight of the trip was the Privé French Restaurant. We didn't want to go out for dinner so we booked the restaurant at 8pm. It's a Sunday and the restaurant didn't have any booking except us so we had the entire place by ourselves. The waiter who served us... More

Was this review helpful? Yes
Iowa City, Iowa
Contributor
19 reviews 19 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed yesterday NEW

We followed the reviews and upgraded to the Club level. We had a fabulous view of the city--quite wonderful at night especially. The club level gives lots of goodies, including free breakfast on the 17th floor or the main eating floor on 6. We ate on 6 and it was one of the best breakfast buffets we have had anywhere... More

Was this review helpful? Yes
Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
3 of 5 stars Reviewed yesterday NEW

the location was ok. the lobby is very small for a Sofitel. however, their guest service made a point to identify the Le Club Platinum at the lobby and escort them to the club floor for check in. this is super. impressed! the rooms on club level are small. they are do better on their selection of champagne and wines... More

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We thoroughly enjoyed our short stay at this hotel and wish we could have spent more time here. The rooms were very comfortable and luxurious especially considering the reasonable price. The breakfast was excellent. The location is great because we were in the heart of the 'old town' and yet it was a short walk to many casinos and a... More

Was this review helpful? Yes 1
Kathlene M, Guest Experience Manager at Sofitel Macau at Ponte 16, responded to this review

Dear FranBern, Thank you for choosing to stay with us at Sofitel Macau and for taking the time to share your experience with us. We are delighted to know that you thoroughly enjoyed your short stay in our hotel and were very happy with the room, the breakfast and our service. Thank you once again and we look forward to... More

Christchurch, New Zealand
Contributor
13 reviews 13 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Our stay here was faultless. We upgraded to the 17th floor and so glad we did - the room, view and lounge access were well worth the extra money. All staff in lounge were welcoming and warm, Antonio, the pool bar waiter is one of the best along with Tina in reception. The shuttle bus worked well for us. Lazing... More

Was this review helpful? Yes 1
Kathlene M, Guest Experience Manager at Sofitel Macau at Ponte 16, responded to this review

Dear Deb045, Thank you for choosing to stay with us at Sofitel Macau and for taking the time to share your experience with us. We are delighted to read your very positive feedback about your stay. I would have to agree that the Club floor with all its benefits is worth every penny. The view from the Club lounge is... More

Hong Kong, China
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Booked through an agent, and checked in late around 10pm. Lobby is quiet, 2 front office staff are chatting each other. Zero smile over front office staff, maybe I have interrupted their talking. Check in is fast and smooth, though. Front office staff get back to their chat right after my check in. Therefore, my girlfriend and I look for... More

Was this review helpful? Yes
Kathlene M, Guest Experience Manager at Sofitel Macau at Ponte 16, responded to this review

Dear stevekaty, Thank you for taking the time to share your experience with us. First and foremost, please do accept our sincere apologies for having given you a cause to write about your less than positive experience with our service. We are extremely concerned after reading your feedback related to your interactions with our Sofitel Ambassadors. Please may I assure... More

New Zealand
Top Contributor
104 reviews 104 reviews
92 hotel reviews
100 helpful votes 100 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed in a Club Room on the 17th floor. We expected great service, an excellent room and a Club Lounge that equalled the best of other hotels. We got this and more. Checkin at the Club level was concluded swiftly while we had nibbles and drinks in the lounge. Throughout our stay, every staff member in the lounge greeted... More

Was this review helpful? Yes 1
Kathlene M, Guest Experience Manager at Sofitel Macau at Ponte 16, responded to this review

Dear busterNewZealand, Thank you for choosing to stay with us at Sofitel Macau and for taking the time to share your experience with us. We are very pleased to hear about your positive experience with our service, the room, and the Club facilities (not to mention the great views of the old town). We are also delighted to share your... More

Owners: What's your side of the story?
If you own or manage Sofitel Macau at Ponte 16, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Sofitel Macau at Ponte 16? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Very good(31)
  • Ferry terminal(25)
  • Senado Square(13)
  • Hotel staff(11)
  • Club floor(10)
  • Free shuttle(5)
  • Free shuttle bus(5)
  • Swimming pool(4)
  • Friendly and helpful(4)
  • Grand lisboa(3)

Additional Information about Sofitel Macau at Ponte 16

Address: Rua do Visconde Paco de Arcos, Macau, China
Location: China > Macau
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Sofitel Macau at Ponte 16 4.5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Asiatravel.com Holdings, Splendia, Hotels.com, getaroom.com, BookingOdigeoWL, Despegar.com, Ctrip DaoDao, Jetsetter, Venere and Tingo so you can book your Sofitel Macau at Ponte 16 reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Macau At Ponte 16 Hotel Macau
Sofitel Ponte 16
Macau Peninsula Sofitel

1,207 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (1115)
Viewed
Room/suite (236)
Viewed
Bathroom (119)
Viewed
View from room (59)
Viewed
Dining (52)
Viewed
Hotel & grounds (150)
Viewed
Pool/beach area (42)
Viewed
Family/play areas (2)
Viewed
Other (455)

Management photos: Courtesy of the property manager

Viewed
All management photos (93)
Viewed
Dining (10)
Viewed
Room/suite (21)
Viewed
Hotel & grounds (8)
Viewed
Pool/beach area (5)
Viewed
Bathroom (1)
Viewed
Other (48)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#6 Family Hotel in Macau #8 Romantic Hotel in Macau #9 Luxury Hotel in Macau #12 Business Hotel in Macau
Hotel Class
Official Description (provided by the hotel)
Positioned on Macau's picturesque waterfront, Sofitel Macau At Ponte 16 is located in the center of the city and amidst the charming historical quarter with walking distance to St. Paul's Ruins and A-Ma Temple! The complex of restaurant, bar, recreational facilities, meeting and banquet venues, in-house casino and MJ Gallery ensures that Sofitel has created an exquisite world for lovers of "art de vivre". The hotel has an easy access to the major points of entry into Macau and offers its guests complimentary transfers to the Macau ferry terminal and GongBei border gate on the Ponte 16 casino shuttle buses. ... more   less 
Number of rooms
408

See which rooms travelers prefer