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All 85 Macau hotels

Sofitel Macau at Ponte 16

4.5 of 5 Hotel   |   Rua do Visconde Paco de Arcos, Macau, China
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Sofitel Macau at Ponte 16
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90%
Ranked #10 of 85 hotels in Macau
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Tse A Hong Kong, China
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1,758 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (208)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Hong Kong, China
1 review
5 of 5 stars Reviewed 4 days ago NEW

I would recommend the suite at the Sofitel Hotel in Macau, the suite room was very nice, the club lounge was great, the services was excellent - especially Amelia who assisted me for the booking, nice surprised for the birthday cake. I do not usually write a recommendation even though the hotels and resorts are nice and have a good... More

Was this review helpful? Yes
Kathlene M, Guest Experience Manager at Sofitel Macau at Ponte 16, responded to this review

Dear Tse A, Thank you very much for choosing to stay at Sofitel Macau and for writing your review on Trip Advisor. It is a pleasure to know that you had a great stay with us and heart warming to receive your very positive recommendation of the hotel. We very much appreciate your kind comments. Amelia is also very happy... More

Selangor, Malaysia
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed 3 night in end of June. As a accor Platinum member, they have offered an upgrade to the club floor with lounge access, which I pretty much appreciated it.However, we still can't check in at 12pm as the room still not yet ready. Hence, we are invited to the lounge to help ourself for some drinks. The room is... More

Was this review helpful? Yes
Kathlene M, Guest Experience Manager at Sofitel Macau at Ponte 16, responded to this review

Dear Tan K, Thank you for staying at Sofitel Macau at Ponte 16 and for sharing your experience with us. We apologize that you had to wait for the room upon arrival. As you can understand, the hotel is running on high occupancy and early check in is subject to availability of the room upon arrival. On the other hand,... More

Hong Kong, China
1 review
5 of 5 stars Reviewed 6 days ago NEW

We stayed two nights in a luxury Club Sofitel room on the 17th floor with great view on my birthday weekend and wished we can stay longer. From the moment we stepped into the lobby, we were treated with great care. Checked in on my birthday and had a special surprise waiting for us with birthday cake. Check in at... More

Was this review helpful? Yes
Kathlene M, Guest Experience Manager at Sofitel Macau at Ponte 16, responded to this review

Dear Christine L, A VERY HAPPY belated birthday wishes to you! Although a short two-night stay, we are delighted to know that you enjoyed the little surprise we prepared for your special day and that we were able to make this one a memorable experience for you. It is a pleasure to know that you were extremely pleased with the... More

Warsaw, Poland
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I have just got back from 4 days at the Sofitel Macau. It was really very good. I never went for the casino so I can't comment on that aspect of the hotel. I went there for a short break and stayed. In a club room on the 17th floor. The staff were very very good always efficient and cheerful... More

Was this review helpful? Yes 3
Kathlene M, Guest Experience Manager at Sofitel Macau at Ponte 16, responded to this review

Dear scookeuk, We do hope you had a safe trip back home. Thank you for choosing Sofitel Macau and for taking the time to share your experience with us. We are delighted to learn that you had a very nice stay – thanks to the Club Ambassadors who never fail to amaze our guests with their very attentive, efficient, and... More

Melbourne, Australia
Contributor
13 reviews 13 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Spent 5 nights here in late May and have nothing but praise for the staff and facilities.We satyed in an Executive Suite with access to the Executive Club and our room had a great view out over the water. The Executive Lounge was excellent and the service from the staff - Diego, Nikkole, Mary-Jane & Leizel - was faultless. Firstly... More

Was this review helpful? Yes 2
Kathlene M, Guest Experience Manager at Sofitel Macau at Ponte 16, responded to this review

Dear pmes30, Thank you for choosing Sofitel Macau for your visit to the city in May and for sharing your experience on Trip Advisor. It is a pleasure to read that your had enjoyed the services and facilities in the hotel during your stay. We also appreciate your kind comments on the service provided by our Club Sofitel Ambassadors especially... More

1 review
5 of 5 stars Reviewed 6 days ago NEW

This is a trip to celebrate my fiancé's birthday in Macau. We read he comment in tripadvisor and found this hotel with very high rating. Now, we can confirm this is a fact!!! The staff there are very helpful and friendly. The supervisor, GiGi, free upgraded us to a very spacious suite with sea view in 13/F. We got a... More

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Kathlene M, Guest Experience Manager at Sofitel Macau at Ponte 16, responded to this review

Dear Sophia L, Thank you for choosing Sofitel Macau at Ponte 16 for this very special occasion. We are very pleased to know that your expectations were met by our Ambassadors. We are also glad to know that you loved the room and the luxurious Hermes amenities. And oh, the mango cake! In fact this is also one of my... More

1 review
4 of 5 stars Reviewed 1 week ago

I was stayed at Macao sofritel of Ponte 16 Mansion Black Galaxy, it has one bedroom with big living room, 10 people dining table, in-house karaoke, Sauna and big jacuzzi, very luxury, also has private swimming pool only for mansion guests and executive lounge. It's good for party. Costed 3,800 HKD per night in week end.

Was this review helpful? Yes
Kathlene M, Guest Experience Manager at Sofitel Macau at Ponte 16, responded to this review

Dear Anabela H, Thank you very much for choosing to stay at Sofitel Macau on your recent visit to the city and for posting your review on Trip Advisor. We are delighted to hear that you enjoyed the mansion and appreciate your descriptive reference to the facilities inside the room. We hope to see you again at Sofitel Macau in... More

Singapore, Singapore
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

No regrets for my wife and I for choosing the sea-facing unit at the 17th floor, since we could still enjoy city view when taking breakfast at the 17th floor Club Sofitel. The Breakfast and High Tea is good and Evening Cocktail has good choices. The room / bathroom is well maintained, clean and comfortable. The world class customer orientated... More

Was this review helpful? Yes 6
Kathlene M, Guest Experience Manager at Sofitel Macau at Ponte 16, responded to this review

Dear Edtan9783, Thank you very much for choosing to stay at Sofitel Macau and for posting your review on Trip Advisor. It is nice to note that you were extremely pleased with our facilities and the service provided to you by our Ambassadors, in particular the Club Sofitel team. Our Ambassadors take pride in creating memorable experiences for our guests... More

Sydney
Top Contributor
67 reviews 67 reviews
21 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 1 week ago

On our second visit to Macau, this French influenced hotel met all our expectations. The location was unusual in that the hotel stands alone, on the other end of the central street that runs through old Macau. This is the other end away from the city casinos (Wynn, Sands, Grand Lisboa). It was a 5 minute walk to Senado Square,... More

Was this review helpful? Yes 3
Kathlene M, Guest Experience Manager at Sofitel Macau at Ponte 16, responded to this review

Dear Colahman, Thank you for choosing Sofitel Macau for your visit to the city last month and for sharing your experience on Trip Advisor. We are glad that your enjoyed your stay with us particularly the room, the view overlooking China, and the wide selection we have at Mistral buffet restaurant. We do hope that you managed to visit most... More

1 review
4 of 5 stars Reviewed 1 week ago

It's our first time visiting Sofitel Macau at Ponte 16. Our highlight of the trip was the Privé French Restaurant. We didn't want to go out for dinner so we booked the restaurant at 8pm. It's a Sunday and the restaurant didn't have any booking except us so we had the entire place by ourselves. The waiter who served us... More

Was this review helpful? Yes
Kathlene M, Guest Experience Manager at Sofitel Macau at Ponte 16, responded to this review

Dear Penguinl, Thank you for choosing Sofitel Macau for your recent visit to the city and for posting your review on Trip Advisor. It is a pleasure reading your feedback and glad that you enjoyed your dining experience at Privé restaurant especially the service provided to you by Robinson. Your kind feedback will definitely be shared with him. Thank you... More

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Hotel Summarization (Beta)

What travelers say

  • Very good(31)
  • Ferry terminal(25)
  • Senado Square(13)
  • Hotel staff(11)
  • Club floor(10)
  • Free shuttle(5)
  • Free shuttle bus(5)
  • Friendly and helpful(4)
  • Swimming pool(4)
  • River view(3)

Additional Information about Sofitel Macau at Ponte 16

Address: Rua do Visconde Paco de Arcos, Macau, China
Location: China > Macau
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Sofitel Macau at Ponte 16 4.5*
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Also Known As:
Sofitel Macau At Ponte 16 Hotel Macau
Sofitel Ponte 16
Macau Peninsula Sofitel

1,214 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#6 Family Hotel in Macau #8 Romantic Hotel in Macau #9 Luxury Hotel in Macau #12 Business Hotel in Macau
Hotel Class
Official Description (provided by the hotel)
Positioned on Macau's picturesque waterfront, Sofitel Macau At Ponte 16 is located in the center of the city and amidst the charming historical quarter with walking distance to St. Paul's Ruins and A-Ma Temple! The complex of restaurant, bar, recreational facilities, meeting and banquet venues, in-house casino and MJ Gallery ensures that Sofitel has created an exquisite world for lovers of "art de vivre". The hotel has an easy access to the major points of entry into Macau and offers its guests complimentary transfers to the Macau ferry terminal and GongBei border gate on the Ponte 16 casino shuttle buses. ... more   less 
Number of rooms
408

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