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All 85 Macau hotels

Sofitel Macau at Ponte 16

4.5 of 5 Hotel   |   Rua do Visconde Paco de Arcos, Macau, China
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90%
Ranked #10 of 85 hotels in Macau
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
Vincy C Hong Kong
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1,760 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (210)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
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English first
Hong Kong, China
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

this is my 2nd time to stay here in sofitel and they never fail to amaze me. the staff were courteous and very helpful. especiallly Sergio Chan. He helped me plan my suprise anniversary treat for my bf. the rooms are clean and big. the food and beverages were great too. if your a Micheal jackson fan, They have this... More

Was this review helpful? Yes
Kathlene M, Guest Experience Manager at Sofitel Macau at Ponte 16, responded to this review

Dear PKSL L, Thank you for choosing to stay at the Sofitel Macau at Ponte 16 once again. Having stayed with us before, we are pleased that you had once again enjoyed your stay. It is very encouraging to know that we were able to amaze you again during this visit. Your kind comments are much appreciated and will be... More

Durban, South Africa
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Unforgettable experience in a beautiful hotel. Upon checking in , upgraded to a club room with breathtaking views over the Pearl river. Club room benefits were really nice. Enjoyed the afternoon cocktail hour in the club lounge. The staff in the club lounge were the most courteous and helpful that we experienced in all our travels. Rooms were luxurious and... More

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Kathlene M, Guest Experience Manager at Sofitel Macau at Ponte 16, responded to this review

Dear D0ra2204, Thank you for choosing Sofitel Macau at Ponte 16 and for sharing your thoughtful review about your experience. We are glad that you had thoroughly enjoyed your stay with us and were very pleased with the service of our Ambassadors. Guest care is indeed amongst one of our highest priorities and it is always rewarding to receive such... More

Hong Kong, China
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Generally speaking, all staff I have encountered were helpful and friendly. Front desk staff took the initiative in suggesting the restaurant for breakfast upon my check-in. The food and beverage staff was able to provide service effectively and efficiently while i was enjoying my breakfast at the cafe. Even the cleaners greeted the guests promptly which it was really impressive... More

Was this review helpful? Yes
Kathlene M, Guest Experience Manager at Sofitel Macau at Ponte 16, responded to this review

Dear cancer1998, Thank you for taking the time to write your review on Trip Advisor. It has been a pleasure reading your thoughtful feedback and glad that you had an enjoyable stay at Sofitel Macau at Ponte 16 and that all our Ambassadors made you feel at ease throughout your stay. Thank you for you kind comments and we look... More

Hong Kong, China
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

4th time staying here, love this place, nice location and friendly staff, nice evening cocktails and breakfast, will go back again for sure, very in love with the karaoke room in room, we spent whole night in it singing!

Was this review helpful? Yes
Kathlene M, Guest Experience Manager at Sofitel Macau at Ponte 16, responded to this review

Dear corrineto, Thank you for choosing Sofitel Macau at Ponte 16 once again and for taking the time to write about your experience. We are pleased to read your comments that you had enjoyed your stay at our hotel and glad that you were delighted with the friendliness of our Ambassadors, the evening cocktails, and the mansion – especially the... More

Raichur
1 review
5 of 5 stars Reviewed 1 week ago NEW

Amazing hotel with amazing food have stayed for two nights n I have to admit it was really a wonderful experience with special mention to hotel staff who are exceptionally friendly n helpful.. Club rooms r class apart looking forward to visit again..

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Kathlene M, Guest Experience Manager at Sofitel Macau at Ponte 16, responded to this review

Dear Abhishek456, We appreciate your choosing Sofitel Macau at Ponte 16 and for taking the time to share your experience with us. It is a pleasure reading your comments and we are extremely delighted to know that you had an amazing and wonderful experience at our hotel. We look forward to your next visit at Sofitel Macau at Ponte 16.... More

Australia
Contributor
14 reviews 14 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

This was a great experience. The Sofitel is a lovely property. We stayed in a Club room on the 16th floor which had fabulous views of the city and also the Pearl River.The club room allowed us access to the club lounge which was great. The staff were particularly good, very friendly and welcoming, the level of service was exceptional.... More

Was this review helpful? Yes
Kathlene M, Guest Experience Manager at Sofitel Macau at Ponte 16, responded to this review

Dear roomwithaview44, Thank you for choosing Sofitel Macau at Ponte 16 and for taking the time to share your experience with us. We are very pleased to know that you had an exceptional experience at our hotel. We appreciate your comments regarding the room, the service provided by our Ambassadors, and the quality of breakfast at Mistral. As you may... More

Hong Kong, China
1 review
5 of 5 stars Reviewed 1 week ago

I would recommend the suite at the Sofitel Hotel in Macau, the suite room was very nice, the club lounge was great, the services was excellent - especially Amelia who assisted me for the booking, nice surprised for the birthday cake. I do not usually write a recommendation even though the hotels and resorts are nice and have a good... More

Was this review helpful? Yes
Kathlene M, Guest Experience Manager at Sofitel Macau at Ponte 16, responded to this review

Dear Tse A, Thank you very much for choosing to stay at Sofitel Macau and for writing your review on Trip Advisor. It is a pleasure to know that you had a great stay with us and heart warming to receive your very positive recommendation of the hotel. We very much appreciate your kind comments. Amelia is also very happy... More

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Hotel Summarization (Beta)

What travelers say

  • Very good(31)
  • Ferry terminal(25)
  • Senado Square(13)
  • Hotel staff(11)
  • Club floor(10)
  • Free shuttle(5)
  • Free shuttle bus(5)
  • Swimming pool(4)
  • Friendly and helpful(4)
  • River view(3)

Additional Information about Sofitel Macau at Ponte 16

Address: Rua do Visconde Paco de Arcos, Macau, China
Location: China > Macau
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Sofitel Macau at Ponte 16 4.5*
Reservation Options:
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Also Known As:
Sofitel Macau At Ponte 16 Hotel Macau
Sofitel Ponte 16
Macau Peninsula Sofitel

1,223 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#6 Family Hotel in Macau #8 Romantic Hotel in Macau #9 Luxury Hotel in Macau #12 Business Hotel in Macau
Hotel Class
Official Description (provided by the hotel)
Positioned on Macau's picturesque waterfront, Sofitel Macau At Ponte 16 is located in the center of the city and amidst the charming historical quarter with walking distance to St. Paul's Ruins and A-Ma Temple! The complex of restaurant, bar, recreational facilities, meeting and banquet venues, in-house casino and MJ Gallery ensures that Sofitel has created an exquisite world for lovers of "art de vivre". The hotel has an easy access to the major points of entry into Macau and offers its guests complimentary transfers to the Macau ferry terminal and GongBei border gate on the Ponte 16 casino shuttle buses. ... more   less 
Number of rooms
408

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