We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sofitel Macau at Ponte 16

Travelers' Choice award winner
Rua do Visconde Paco de Arcos, Macau, China
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with ACCORHOTELS.COM to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Professional photos
Sofitel Macau at Ponte 16
View Map
Add Photo Write a Review

2,353 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    1,328
    785
    157
    54
    29
See reviews for
517
977
155
145
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (324)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (2353)
  • Mar-May only
    (589)
  • Jun-Aug only
    (635)
  • Sep-Nov only
    (574)
  • Dec-Feb only
    (555)
All months
Toronto, Canada
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

This hotel is situated near Macau's landmarks. We were upgraded to a premium room for our special day thanks to the attentive front desk staff. We had an absolutely stunning view of the old Macau city and the bay harbour. The room was nicely decorated although room facilities are showing their age. The sofa in the room clearly had stains... More 

Was this review helpful? Yes
Hong Kong, China
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stayed here for two nights in mid August, and was absolutely delighted with the room and facilities. In particular, a few days before I stayed at that accommodation factory called 'The Venetian'. What a breath of fresh air the Sofitel is! I arrived at 1pm which was a couple of hours earlier than check in time of 3pm, but... More 

Was this review helpful? Yes 1
Edinburgh, United Kingdom
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Thank you Sofitel Hotel Macau for making our holiday one to remember by making sure nothing was too much trouble for any of your staff in every area of your hotel ( keep up the excellent customer service ). Booking into a club room is an experience not to be missed as everyone of the staff make sure your every... More 

Was this review helpful? Yes 1
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Stayed two days in Macau at the Sofitel, most of the experiences are great but some of the staff needs more training so they could be more helpful. For example I was asking one of the bellboy where to get taxi instead of giving me exact direction he just pointing out and turned away, then I found out I need... More 

Was this review helpful? Yes 1
Mumbai (Bombay), India
Level Contributor
31 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Having stayed here around three years ago, I sort of knew what to expect, or at least for the most part. I'll start with arriving at the ferry terminal. The last time I was there, there was someone from the hotel at the terminal to guide guests to the hotel coach. This time however, I couldn't find anyone. We had... More 

Was this review helpful? Yes 1
United Arab Emirates
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

You guys did the right thing by having a club lounge. To us, it wasn't just a lounge but a home away from home. My big thank to you to Candy who did a fantastic job of looking after us on breakfast also at tea time. My thanks also to Princess for her efficient service during the arrival. All in... More 

Was this review helpful? Yes 1
London, United Kingdom
Level Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Great location to explore old and new Macau! Free shuttle buses to the casinos otherwise a short distance taxi ride. Close to harbour and easy transfer from Hong Kong. Restaurant was nice. Overall a lovely experience.

Was this review helpful? Yes
Hong Kong Region, China
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

The room is spacious with nice sea view. Since this is away from the casino area, this is less crowded and noisy. It's difficult to find such a hotel in Macau now. When you have a chance, try their roasted chicken in MJ bar which is remarkable !!

Was this review helpful? Yes
Hotel Review Summarization

What travelers say

  • Very good(26)
  • Ferry terminal(20)
  • Hotel staff(7)
  • Club floor(7)
  • Senado Square(6)
  • Free shuttle bus(5)
  • Swimming pool(4)
  • Excellent service(3)
Questions? Get answers from hotel staff and past guests. Ask a question

1,648 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (1503)
Viewed
Bathroom (157)
Viewed
Room/suite (359)
Viewed
Hotel & grounds (207)
Viewed
Pool/beach area (51)
Viewed
Dining (70)
Viewed
View from room (91)
Viewed
Family/play areas (3)
Viewed
Business center/function rooms (6)
Viewed
Other (559)

Management photos: Courtesy of the property manager

Viewed
All management photos (145)
Viewed
Dining (17)
Viewed
Room/suite (32)
Viewed
Hotel & grounds (20)
Viewed
Business center/function rooms (11)
Viewed
Pool/beach area (5)
Viewed
Bathroom (1)
Viewed
Other (59)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Macau hotels
4.0 mi away
Sheraton Macao Hotel, Cotai Central
3.8 mi away
Conrad Macao Cotai Central
0.8 mi away
Holiday Inn Macao Cotai Central
Show Prices
Show Prices
Show Prices
3.5 mi away
Hotel Okura Macau
Hotel Okura Macau
#8 of 91 in Macau
4.5 of 5 stars 752 reviews
0.7 mi away
Royal Macau Hotel
Royal Macau Hotel
#28 of 91 in Macau
4.0 of 5 stars 1,008 reviews
0.7 mi away
Lisboa Hotel
Lisboa Hotel
#22 of 91 in Macau
4.0 of 5 stars 882 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay