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The Venetian Macao Resort Hotel

#17 of 89 Hotels in Macau
Certificate of Excellence
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Estrada da Baia de N. Senhora da Esperanca, s/n,, Macau, China
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The Venetian Macao Resort Hotel
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The Venetian Macao Resort Hotel
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4,525 reviews from our community

Traveler rating
    2,451
    1,401
    452
    139
    82
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1,289
1,017
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (670)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Indonesian first
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English first
  • All months
    (4525)
  • Mar-May only
    (1252)
  • Jun-Aug only
    (1101)
  • Sep-Nov only
    (1135)
  • Dec-Feb only
    (1037)
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Hyderabad, India
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Huge Hotel that you will get lost. Would suggest to go with a room at the top floors to get nice view especially on cotai strip side. You will still be left over with unexplored places inspite of staying there for days. Huge casino makes you occupied till late hours.

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Hong Kong, China
1 review
4 of 5 stars Reviewed 2 days ago NEW

Overall experience is good, impressive room size and comfortable bedding. Lost and found department is excellent and helpful. Reception desk is pleasant and satisfy our request. The advice for hotel improvement as follows: - frontline of housekeeping staff speaks Mandarin only, could not communicate with English or even Cantonese (their local language) - noisy plumbing (shower head) and slow water... More 

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Hyderabad, India
Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed 3 days ago NEW

We checkout on 12.5.15 and checked in 10th May ...during check in Hotel ask for a security deposit of 2000MOP (macau Dollar)we gave our card and they blocked the amount thru one of their local bank and informed during the time of check out the same will be released...but till date thats 21.5.15 its not yet credited back to my... More 

Was this review helpful? Yes
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Just wanted to share that the luggage services in The Venetian Macau are no longer free. They charge HKD10 per 24hrs. The bus service they offer is also commendable, especially coming from the airport and going to the ferry station. The terminal to ride the free bus at The Venetian can get a little crowded after lunch because there are... More 

Was this review helpful? Yes 1
CustomerCareTeam, Manager at The Venetian Macao Resort Hotel, responded to this review

Dear fyremoonfeather, Thank you for your informative review after your recent visit at The Venetian Macau Resort Hotel. We are very satisfied to know that you had a lovely time with us, and happy to read that our complimentary shuttle bus service was convenient to you and your family. We are glad that you found the choice of cuisine at... More 

Bari
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is a beautiful, pulsing hotel. Inside and outside you can find little Venice and it is really very nice. The room is spacious, clear and the King size bed is the must comfortable I have ever tried :) The hotel offer shuttle bus service to the port and to the city center.

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CustomerCareTeam, Manager at The Venetian Macao Resort Hotel, responded to this review

Dear Zsuzsi S, Thank you for your brief but sterling 5 star review after your recent stay at The Venetian Macau Resort Hotel. I am glad that you were impressed with our resort exterior and interior design that are modeled after the lovely city of Venice, and thank you for pointing out that our spacious Euro-style room offers comfort and... More 

Rome
Reviewer
5 reviews 5 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

The room (they call it suite) was huge, it was amazing Clean, kuxurious, great sofas, great view Only the 2 tv-sets were obsolete (leftovers from the 1980's ???) Great service (Free) Transportation to and from the hotel was perfect and waiting times for the buses was fairly short

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CustomerCareTeam, Manager at The Venetian Macao Resort Hotel, responded to this review

Dear Hoi Shan L, Thank you for providing great feedback of your recent experience at The Venetian Macau Resort Hotel. I am glad you enjoyed the splendor of our great location, and found our spacious room to be comfortable and well appointed, the décor to be of a high standard, and we will certainly take your remarks into consideration when... More 

madrid
Contributor
19 reviews 19 reviews
3 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Having come from Vegas only 2 weeks ago it is an interesting back-to-back comparison and Vegas rocks! This is still impressive though although the rooms are a little shabby, detail is missing but staff helpful nonetheless - all quite young and keen to help. The hotel is on new area of Macau, not old town, so walking out at night... More 

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CustomerCareTeam, Manager at The Venetian Macao Resort Hotel, responded to this review

Dear RaguGuru, Thank you for your continuous support, and for sharing your feedback from your latest stay at The Venetian Macau Resort Hotel. While I am glad to read that you were impressed with our resort and our extremely spacious room, I have taken your comments on board regarding the furniture, and I will certainly share your remarks to our... More 

Senior Contributor
23 reviews 23 reviews
23 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

this is the best hotel i have ever stayed in my life...i booked this hotel online from agoda,as i was getting an excellent deal of royal suite for only 10000 INR,i kept it surprise for my wife, and the moment she entered the lobby,she was so happy, and the moment she entered the room, she really loved it...amazing hotel,beautiful is... More 

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CustomerCareTeam, Manager at The Venetian Macao Resort Hotel, responded to this review

Dear rijul anand, How very kind of you to take the time to write such a lovely 5 star review after your recent stay at The Venetian Macau Resort Hotel, and we all greatly appreciate your time. We are flattered you described us as “the best hotel you ever stayed”, and it was great to hear that we were able... More 

Mumbai (Bombay), India
Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed 5 days ago NEW

All I can say is that if you happen to visit Macau, you have to stay here. The Bella Suite Rooms are very spacious and it has the biggest casino in the area. For first time travellers it gets a bit confusing to find your rooms, as its a very big property and ppl tend to get lost, but once... More 

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CustomerCareTeam, Manager at The Venetian Macao Resort Hotel, responded to this review

Dear veralasata, Earning referrals from our previous guest is a wonderful compliment that you have provided, and thank you for taking the time to offer us your outstanding 5 star review after your recent stay at The Venetian Macau Resort Hotel. I am delighted to read that you enjoyed your stay with us, and glad you were impressed with our... More 

Hong Kong, China
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I was so excited about the night my friends and I were staying at The Venetian. To say I was disappointed would be an understatement! The beds were comfortable and the room was big, but that's the only good I can say for it. There were holes in the sheets on the bed I was sleeping in and when I... More 

Was this review helpful? Yes 2
CustomerCareTeam, Manager at The Venetian Macao Resort Hotel, responded to this review

Dear Kimberly S, We appreciate you took the time to share with us about your recent experience at The Venetian Macau Resort Hotel, as this is the best way for us to know which are our areas of opportunity and work towards improvements. I would like to assure you we take your feedback seriously, and these are not the Venetian... More 

Hotel Review Summarization

What travelers say

  • Food court(77)
  • Gondola ride(49)
  • Very good(29)
  • Free shuttle(25)
  • Shuttle buses(20)
  • Ferry terminal(18)
  • Swimming pool(16)
  • Bella Suite(16)
  • Shopping area(12)
  • Shopping mall(10)
Questions? Get answers from hotel staff and past guests. Ask a question

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