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The Venetian Macao Resort Hotel

5.0 of 5 Estrada da Baia de N. Senhora da Esperanca, s/n,, Macau, China
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#15 of 85 hotels in Macau
3,881 Reviews 4.5 of 5 stars
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The Venetian Macao Resort Hotel
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The Venetian Macao Resort Hotel
  • Overview
  • Reviews (3,881)
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  • Room tips (557)
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3,881 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (557)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
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  • Spanish first
  • Thai first
  • Turkish first
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English first
2 reviews
5 of 5 stars Reviewed yesterday NEW

One of the best properties in Macau.. just the moment you enter the resort you are transported to a different world.. Amazing place.. Amazing people..very friendly staff.. Amazing Indian food at Golden peacock restaurant .. The super amazing Gondola ride with amazing singers from Italy...Best Casino..Just the feel of the place is soo amazing.. It's worth every penny you spend... More

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Quezon City, Philippines
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

The Venetian is a destination itself. When in Macau, one should experience staying here. Checking in was a breeze with the help of fellow pinoy who works in the hotel. The lobby is very grand, we must have took a hundred pictures in the lobby alone. :)) The room is very spacious and can accommodate 4 persons. I love the... More

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Seoul, South Korea
Top Contributor
72 reviews 72 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Very popular hotel. Nice spacious rooms, large casino, huge shopping mall, elaborate decor (water ways, paintings, scultptures, exhibits. I really like the rooms (large) and service from hotel (bell, desk clerk, bellmen, room service, managers) is top notch. As an example, room service includes full setup of the meal, including a real flower display. I was told that this was... More

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CustomerCareTeam, Manager at The Venetian Macao Resort Hotel, responded to this review

Dear itaewon-mickey, Thank you very much for your sterling review after your recent stay at The Venetian Macao Resort Hotel. Your kind comments about the team and the property were most appreciated and thank you for your many praises about the amazing design, opulent décor and attention to detail. I am glad you found our suites to be spacious, comfortable... More

Macau, China
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Ive stayed here twice before.... no change in my opinion, except I'd say probably its even better, it is being well maintained, I feel like I'm coming home when ever I walk into the rooms...love it. Service... genuinely seems like its improved, better each passing year. (the place seems to get busier too... more and more people coming) The rooms...... More

Was this review helpful? Yes 1
CustomerCareTeam, Manager at The Venetian Macao Resort Hotel, responded to this review

Dear MattReece2000, It was a pleasure to read a review from such a loyal guest, who truly knows the level of service that we provide at The Venetian Macao Resort Hotel. We appreciate your great comments regarding our hotel facilities and amenities, especially your fantastic comments about our spacious and beautifully decorated suite, but and what was the best to... More

Contributor
11 reviews 11 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

I have been sitting on the FLOOR in the foyer along with about 50 others waiting for my husband to check us in. The queue is roughly the same long. Have been here for nearly an hour now. At least I can sit. My husband has to just stand and wait. If you can't cope with this many people. ..why... More

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CustomerCareTeam, Manager at The Venetian Macao Resort Hotel, responded to this review

Dear lovinhippos, We value your feedback significantly and understand the arrival experience play an important role of a perfect trip. Please accept my sincere apology for the inconvenience you had experienced upon your check-in. In no way does an hour reflect our normal business practice as it was on this occasion. I will share your precious feedback with our Front... More

Vancouver
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Our family stayed at the Venetian Macao Resort Hotel in July 2014 for an overnight due to a concert located at Cotai Arena, which was inside the hotel. From Hong Kong, you take the 1-hour hydrofoil to arrive Taipa, Macau. Then you go through Immigration, and as you exit to the left, you will see blue shuttle buses that will... More

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CustomerCareTeam, Manager at The Venetian Macao Resort Hotel, responded to this review

Dear SiYauKai, Thank you for your brilliant and detailed review following your recent stay at The Venetian Macao Resort Hotel. I was thrilled to read that you and your family fully enjoyed your holiday with us. I am glad you found our complimentary shuttle bus service and resort “Great location”, in the vibrant heart of the Cotai Strip, convenient, being... More

Bangalore
Top Contributor
156 reviews 156 reviews
75 hotel reviews
107 helpful votes 107 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We booked a room for three adults for a stay on 17th August, for a night. It was a Sunday and I was told that some Chinese holidays were there during that week. It took more than 90 minutes to do the check in. The hotel was fully crowded and we could see a long, long queue outside for taxi... More

Was this review helpful? Yes 3
CustomerCareTeam, Manager at The Venetian Macao Resort Hotel, responded to this review

Dear Qwelt, Thank you for taking the time to complete a Trip Advisor review regarding your family recent getaway at The Venetian Macao Resort Hotel. It is through such feedback that we can isolate issues and areas in need of attention. Whilst I am thrilled to read that you were impressed with our resort rare combination of facilities, attractions and... More

Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The hotel is huge. It's easy to get there because of the free buses from the ferry terminal. We stayed at the royal suite. It had a queen sized bed, living room, & 2 tv sets. The bathroom is really big. It was a good stay. I had the best sleep after a tiring day. There are shops where you... More

Was this review helpful? Yes 1
CustomerCareTeam, Manager at The Venetian Macao Resort Hotel, responded to this review

Dear SenyoritaLakwach…, We value and appreciate your sterling comments following your recent visit at The Venetian Macao Resort Hotel. We are happy to know that you had a great time staying with us, found our complimentary travel links from the ferry terminal convenient and our bed to be extremely comfortable, allowing you to sleep restfully after your journey. Thank you... More

Luzon, Philippines
Contributor
15 reviews 15 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My husband booked a room for us (3adult 1child; 3D2N) when we visited him in Macau. It was indeed a pleasant surprise! We checked in easily and since venetian hotel was so huge they included a map and instructions how to get to our room. It was on the south wing side, there's a bit of a que towards the... More

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CustomerCareTeam, Manager at The Venetian Macao Resort Hotel, responded to this review

Dear Mia M, Thank you for your precious feedback from your latest “Great experience” at The Venetian Macao Resort Hotel. We are glad to hear that you were impressed with our spacious suite and found the resort to be of good value for the money. We are pleased to read that our caring team member was able to offer quick... More

Mumbai
Contributor
13 reviews 13 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The Venetian Macao Hotel is the right place to be if you want to enjoy a Great Stay! You can spend hours in the room watching TV or lazing in the bed. You can also sit together and have some good quality time with your family in the living-room area of your suite. To add to it you have a... More

Was this review helpful? Yes
CustomerCareTeam, Manager at The Venetian Macao Resort Hotel, responded to this review

Dear AshuRadhu, We sincerely appreciate and thank you for choosing The Venetian Macao Resort Hotel to host during your recent visit. Thank you for recommending us and we are flattered you described us as “the right place to be if you want to enjoy a Great Stay”. I am thrilled to read that you were impressed with our hotel and... More

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Hotel Summarization (Beta)

What travelers say

  • Food court(92)
  • Gondola ride(55)
  • Very good(35)
  • Free shuttle(30)
  • Ferry terminal(28)
  • Shuttle buses(25)
  • Swimming pool(22)
  • Bella Suite(19)
  • Shopping area(16)
  • Golf course(12)

Additional Information about The Venetian Macao Resort Hotel

Address: Estrada da Baia de N. Senhora da Esperanca, s/n,, Macau, China
Phone Number:
Location: China > Macau Region > Macau
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Venetian Macao Resort Hotel 5*
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Also Known As:
Venetian Macao Hotel Macau
Venetian Macao Resort

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Amenities

Hotel Style
#2 Top resorts Hotel in #6 Business Hotel in #9 Family Hotel in #13 Romantic Hotel in #13 Luxury Hotel in
Hotel Class
Number of rooms
3000

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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