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All 85 Macau hotels

The Venetian Macao Resort Hotel

5.0 of 5 Resort   |   Estrada da Baia de N. Senhora da Esperanca, s/n,, Macau, China
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86%
Ranked #17 of 85 hotels in Macau
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Khanna2255 Panchkula, India
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3,758 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (530)
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Panchkula, India
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed yesterday NEW

A lot was heard about Macau resorts, but was not imagined what it could be. Landing at Venetian was surprising as large crowds of people, children were rushing in out. Thought we were stranded at wrong place. When in, we were taken care by hotel staff and comfortably escorted to check in counters. Offered water bottles much needed at that... More

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jakarta
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

The finest all-suite luxury resort, world-class duty free shopping, sensational entertainment and irresistible dining - all under one roof. The room has the luxurious amount of space and very fantastic with artistic design.

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CustomerCareTeam, Manager at The Venetian Macao Resort Hotel, responded to this review

Dear vyonna, Thank you for choosing to stay with us, and for taking the time to submit a sterling review of your full vacation experience at The Venetian Macao Resort Hotel. We strive to ensure our guests are satisfied to the fullest. It is pleasing to hear that we achieved this for you and your family in providing such a... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

29 and 30th june....was a great visit njoyed a lot the pool, food court ,shoppin, ganola ride etc...was a nyc stay with kids and superb spacious rooms as we are a family of 4 with 2 double beds in the room...great keep it up

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CustomerCareTeam, Manager at The Venetian Macao Resort Hotel, responded to this review

Dear Pashmeen K, I want to personally thank you for taking the time to share your wonderful “Holiday” experience with us, following your recent stay at The Venetian Macao Resort Hotel. I am delighted to read you found our extremely spacious suite to be comfortable and well-suited to you and your family, and it is an absolute plus to know... More

Las Vegas, Nevada
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

Recently arrived for a 2 night stay at the Venetian Macao. I suppose that after having been to most Las Vegas hotels and resorts , especially having experienced the top notch treatment EVERY paying customer gets at the Venetian Las Vegas and the Palazzo , I had come to expect the same great service starting at the front desk. Boy... More

Was this review helpful? Yes 2
CustomerCareTeam, Manager at The Venetian Macao Resort Hotel, responded to this review

Dear Tiggerbug, We sincerely regret that you were disappointed with the service received from the beginning during your recent stay at The Venetian Macao Resort Hotel. We are very sorry to read that you have experienced a negative interaction with the receptionist upon check-in, which affected the experience you had in our property. Our customer service was not what it... More

Jakarta, Indonesia
Senior Contributor
44 reviews 44 reviews
19 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stay 2 nights. The room is very big 72m2. Suitable for 4 or 6 adults. A lot of shopping mall around the hotel. Free shuttle bus to and from Ferry Terminal. Free shuttle to Galaxy Resort. From Galaxy we took free shuttle to Senado Square and Ruin of Church. No need to take taxi in Macao.

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CustomerCareTeam, Manager at The Venetian Macao Resort Hotel, responded to this review

Dear TanWidya, We appreciate you leaving such a lovely comment after your recent stay at The Venetian Macao Resort Hotel. I was so happy to read that you enjoyed your stay, were impressed with our extremely spacious Euro-style suite, ideal for families, and glad you were able to experience our vast shopping center with more than 600 duty-free shops housed... More

Chandigarh, India
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

It is a very big hotel and very expensive also. The rooms are given antique look which might impress some and may not also. The check-in time is very long...it is more than 2 hours. It is far off from market but free shuttle bus service is available at connecting hotel

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CustomerCareTeam, Manager at The Venetian Macao Resort Hotel, responded to this review

Dear Amitjind, Thank you for providing valuable feedbacks on your recent stay at The Venetian Macao Resort Hotel. I am so glad to know that you enjoyed most facets of your visit with us, and happy that you found our complimentary shuttle bus to explore Macau, convenient to you and your friends. In regards to your arrival experience, we thank... More

Santa Cruz, California
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

absolutely horrible customer service here. the front desk lost my reservation and i had to book a different room after i had prepaid for my room. When i tried to show them my reservation they would not let me use the hotel's wifi to show that i had already booked the hotel. the next day they found my reservation and... More

Was this review helpful? Yes 1
CustomerCareTeam, Manager at The Venetian Macao Resort Hotel, responded to this review

Dear honest_observer69, Thank you for providing valuable feedbacks following your recent stay at The Venetian Macao Resort Hotel. We are disappointing to understand that your visit was not a success, and deeply apologize that the inconveniences you have experienced upon check-in and with your suite has caused a negative impact on your experience of stay in our hotel. Your feedback... More

Perth, Australia
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

We spent one night here, we caught the shuttle bus from the ferry terminal, the drop off point was a long distance from the check-in counter and not very easily sign posted. The room was on the 26th floor with a lovely view of the pool and surrounding Hotels. The room did not offer Free Wifi which was a little... More

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CustomerCareTeam, Manager at The Venetian Macao Resort Hotel, responded to this review

Dear Caroline O, Thank you for taking the time to post a lovely review after your recent visit at The Venetian Macao Resort Hotel, for which we are very grateful. We are flattered you described us as “Lovely beautiful very Large Hotel” and glad that you and your friends thoroughly enjoyed your stay with us, especially our relaxing Spa. I... More

Singapore, Singapore
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This is the second time I have stayed in this hotel for a conference. It's big, grand but starting to look dated and worn out now. The hotel rooms are very large. On the other hand the dinner we attended (Western) for over 700 was pretty good given the number of people they were catering for. There are some newer... More

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CustomerCareTeam, Manager at The Venetian Macao Resort Hotel, responded to this review

Dear AussieDoris, Thank you for taking the time to comment on your recent trip at The Venetian Macao Resort Hotel. We appreciate reviews with constructive feedback because we are always working to provide an even better experience for our guests. Your kind comments about our extremely spacious suite and the outstanding service of our team members during your dining experience... More

New Delhi, India
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Its a great hotel with spacious rooms, lobby, restaurants, shops, casino, shows etc. One need not even step out of this hotel for anything else. The only thing I didn't like about this hotel is that it is too big and has too many people.

Was this review helpful? Yes
CustomerCareTeam, Manager at The Venetian Macao Resort Hotel, responded to this review

Dear XTCINXS, We are very satisfied to know that you had a lovely time, and thank you for choosing The Venetian Macao Resort Hotel to host you during your most recent visit. We are thrilled to read that you have enjoyed our integrated resort, with such a rare combination of facilities, attractions and amenities, all under one roof. It is... More

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Hotel Summarization (Beta)

What travelers say

  • Food court(92)
  • Gondola ride(55)
  • Very good(35)
  • Free shuttle(30)
  • Ferry terminal(28)
  • Shuttle buses(25)
  • Swimming pool(22)
  • Bella Suite(19)
  • Shopping area(16)
  • Golf course(12)

Additional Information about The Venetian Macao Resort Hotel

Address: Estrada da Baia de N. Senhora da Esperanca, s/n,, Macau, China
Phone Number:
Location: China > Macau
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Venetian Macao Resort Hotel 5*
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Also Known As:
Venetian Macao Hotel Macau
Venetian Macao Resort

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#3 Top resorts Hotel in Macau #6 Business Hotel in Macau #9 Family Hotel in Macau #14 Romantic Hotel in Macau #15 Luxury Hotel in Macau
Hotel Class
Number of rooms
3000

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