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Grand Emperor Hotel

4.0 of 5 No.288 Avenida Comercial De Macau, Macau, China
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HKD1,480 (HKD)
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Certificate of Excellence 2014
Grand Emperor Hotel
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253 reviews from our community

Traveler rating
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    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Any
English first
  • All months
    (253)
  • Mar-May only
    (53)
  • Jun-Aug only
    (76)
  • Sep-Nov only
    (58)
  • Dec-Feb only
    (66)
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Tuross Head, Australia
Top Contributor
57 reviews 57 reviews
16 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Booked this hotel after shopping around on-line for a central location and looking for value for money. Stayed for 3 nights and was thoroughly impressed by the quality of the accommodation, all facets but particularly the room sizes and fit-outs. The customer service was way above average, such lovely staff and always smiling and willing to help. The hotel is... More 

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1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

Was here for 4 ngts I stood here because I did not want to spend 400 a night at large casino hotel this place was wondering free bus service to major casino hotels but what impressed me the most was that the morning j checked out I left my passport and ferry ticket on the counter I was taking the... More 

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Manila, Philippines
Top Contributor
334 reviews 334 reviews
53 hotel reviews
315 helpful votes 315 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Grand Emperor Hotel was the first stop in our itinerary of the 'old Macau', situated along the busy Avenida Commercial in the heart of downtown district within walking distance to the Senado Square and other attractions within the Centro de Turismo de Negocios de Macau. It is close to Grand Lisboa, New Yaohan, and Starworld Hotel. A giant LED screen... More 

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Jenny Z, Public Relations Manager at Grand Emperor Hotel, responded to this review

Dear TravelBug1469 We greatly appreciate your time to share with us your recent satisfactory stay at Grand Emperor, Macau. We are very pleased to learn that you enjoyed our facilities and the conveniency in location at the heart of Macau. We look forward to welcoming you back again soon. Best Regards, Grand Emperor More 

Singapore, Singapore
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We arrived in Macau by ferry from HKIA on Sat evening. Knowing that weekends are usually very busy for all Macau hotels, I wrote to the hotel before our trip with our requests as I was travelling with my family of 8 (including my 70-yr old mum & 9-yr old girl). Upon arrival at the Macau ferry terminal, it took... More 

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Jenny Z, Public Relations Manager at Grand Emperor Hotel, responded to this review

Hello calendar33, Thank you so much for your recent review of our hotel and your stay with us! We are so happy to hear that you enjoyed your time and cannot wait to welcome you back to the Grand Emperor Hotel when you return to Macau! Warm regards, Grand Emperor Hotel More 

Bangalore
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I stayed here for a couple of days in Oct. The rooms were great, the staff helpful (despite the language barrier) and the hotel is located close to the center of Macau. There was a regular shuttle bus from the hotel to Taipa and the port. The hotel was good value for money especially considering the mini bar was on... More 

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Jenny Z, Public Relations Manager at Grand Emperor Hotel, responded to this review

Hello RahulArora2014, Thank you very much for your recent review of our hotel! We are glad to hear that you enjoyed your time here and that you found our team helpful. We truly hope to welcome you back soon on your next visit to Macau! Warm regards, Grand Emperor Hotel More 

Ann Arbor, Michigan
Top Contributor
715 reviews 715 reviews
71 hotel reviews
363 helpful votes 363 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel and casino were the last stop on our tour of Macau. We did not spend much time here, since our tour guide happened to share our aversion to gambling, but the fifteen minutes or so in the amazingly ornate hotel lobby proved definitely to be worth a look. The genuine gold bars embedded in the floor add to... More 

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Jenny Z, Public Relations Manager at Grand Emperor Hotel, responded to this review

Hello AnnArborMiBob, Thank you very much for your write up of your quick stop at Grand Emperor Hotel! We are glad to hear you got to check us out - we invite you to check in with us on your next trip to Macau! Warm regards, Grand Emperor Hotel More 

1 review
4 of 5 stars Reviewed 4 weeks ago

By paying this price, the room quality was good. The location of the hotel is closed to city. Only 1 comment to the hotel, the gym. seems was closed. The carpet looks a little bit old. Staffs are good in services.

Review collected in partnership with this hotel

Was this review helpful? Yes
Jenny Z, Public Relations Manager at Grand Emperor Hotel, responded to this review

Hello Elvis Y, Thank you for taking the time to review your recent stay with us. We are glad you enjoyed your time and will be passing your comments on to our management team for review. Thank you so much! Warm regards, Grand Emperor Hotel More 

Singapore
2 reviews
4 of 5 stars Reviewed November 13, 2014

This is a nice hotel, but the rooms are a bit old. The carpet is quite dirty and looked like the housekeeping did not do a good job at vacuuming it. The hotel has a nice food court which is in the casino. So families with children will not be able to dine there. Overall, I would recommend staying at... More 

Was this review helpful? Yes
Jenny Z, Public Relations Manager at Grand Emperor Hotel, responded to this review

Hello ChinSY2012, Thank you very much for your recent review of our hotel. We are glad to hear that you generally enjoyed your time with us. Regarding your housekeeping comments, we will be sure to pass this to our management team - thank you for taking the time to leave a review! Warm regards, Grand Emperor Hotel More 

Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed November 12, 2014

Stayed here this year, Stayed here last year and will probably stay here next year as well! I love the place! The staff are professional and friendly. The food is fantastic, the rooms are spacious and the location central. I just spent 6 days here and feel like I'm royalty! I just love this place!

Review collected in partnership with this hotel

Was this review helpful? Yes
Jenny Z, Public Relations Manager at Grand Emperor Hotel, responded to this review

Hello Heals64, Thank you so much for your kind words on your recent stay with us at Grand Emperor Hotel! We are glad you enjoyed your stay and are looking forward to welcoming you back on your next trip to Macau! Warm regards, Grand Emperor Hotel More 

Vancouver Island, Canada
Top Contributor
211 reviews 211 reviews
76 hotel reviews
86 helpful votes 86 helpful votes
3 of 5 stars Reviewed November 11, 2014

The Grand Emperor works very hard to be that...grand. Perhaps it tries a bit too hard and focuses on the wrong things. Check in was fine, in a large lobby done up in Italianate style with a Chinese influence (with gilded chariots outside the front entrance, and "gold" bars set into the floor which presumably indicate what awaits gamblers in... More 

Was this review helpful? Yes
Jenny Z, Public Relations Manager at Grand Emperor Hotel, responded to this review

Hello toad55, Thank you very much for taking time to leave a detailed review on your recent stay with us at Grand Emperor Hotel. We appreciate the comments - we take them seriously and will be sharing them with our management team. Thank you again - we truly appreciate the feedback! Warm regards, Grand Emperor Hotel More 

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Additional Information about Grand Emperor Hotel

Address: No.288 Avenida Comercial De Macau, Macau, China
Phone Number:
Location: China > Macau Region > Macau
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Emperor Hotel 4*
Number of rooms: 300
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Also Known As:
Grand Emperor Macau
Hotel Grand Emperor
Hotel Style:
#5 Casino Hotel in Macau
#7 Spa Hotel in Macau
#17 Luxury Hotel in Macau
#18 Romantic Hotel in Macau
#21 Family Hotel in Macau

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