We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Grand Emperor Hotel

4.0 of 5 No.288 Avenida Comercial De Macau, Macau, China
Hotel website
Special Rate
HKD1,480 (HKD)
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Certificate of Excellence 2014
Grand Emperor Hotel
Professional photos View all
Browse nearby
Grand Emperor Hotel
Write a Review

244 reviews from our community

Traveler rating
    107
    105
    19
    8
    5
See reviews for
51
60
23
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Russian first
  • Any
English first
  • All months
    (244)
  • Mar-May only
    (53)
  • Jun-Aug only
    (76)
  • Sep-Nov only
    (55)
  • Dec-Feb only
    (60)
All months
1 review
4 of 5 stars Reviewed 2 days ago NEW

By paying this price, the room quality was good. The location of the hotel is closed to city. Only 1 comment to the hotel, the gym. seems was closed. The carpet looks a little bit old. Staffs are good in services.

Review collected in partnership with this hotel

Was this review helpful? Yes
Jenny Z, Public Relations Manager at Grand Emperor Hotel, responded to this review

Hello Elvis Y, Thank you for taking the time to review your recent stay with us. We are glad you enjoyed your time and will be passing your comments on to our management team for review. Thank you so much! Warm regards, Grand Emperor Hotel More

Singapore
2 reviews
4 of 5 stars Reviewed 1 week ago

This is a nice hotel, but the rooms are a bit old. The carpet is quite dirty and looked like the housekeeping did not do a good job at vacuuming it. The hotel has a nice food court which is in the casino. So families with children will not be able to dine there. Overall, I would recommend staying at... More

Was this review helpful? Yes
Jenny Z, Public Relations Manager at Grand Emperor Hotel, responded to this review

Hello ChinSY2012, Thank you very much for your recent review of our hotel. We are glad to hear that you generally enjoyed your time with us. Regarding your housekeeping comments, we will be sure to pass this to our management team - thank you for taking the time to leave a review! Warm regards, Grand Emperor Hotel More

Sydney, Australia
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

Stayed here this year, Stayed here last year and will probably stay here next year as well! I love the place! The staff are professional and friendly. The food is fantastic, the rooms are spacious and the location central. I just spent 6 days here and feel like I'm royalty! I just love this place!

Review collected in partnership with this hotel

Was this review helpful? Yes
Jenny Z, Public Relations Manager at Grand Emperor Hotel, responded to this review

Hello Heals64, Thank you so much for your kind words on your recent stay with us at Grand Emperor Hotel! We are glad you enjoyed your stay and are looking forward to welcoming you back on your next trip to Macau! Warm regards, Grand Emperor Hotel More

Vancouver Island, Canada
Top Contributor
209 reviews 209 reviews
76 hotel reviews
79 helpful votes 79 helpful votes
3 of 5 stars Reviewed 1 week ago

The Grand Emperor works very hard to be that...grand. Perhaps it tries a bit too hard and focuses on the wrong things. Check in was fine, in a large lobby done up in Italianate style with a Chinese influence (with gilded chariots outside the front entrance, and "gold" bars set into the floor which presumably indicate what awaits gamblers in... More

Was this review helpful? Yes
Jenny Z, Public Relations Manager at Grand Emperor Hotel, responded to this review

Hello toad55, Thank you very much for taking time to leave a detailed review on your recent stay with us at Grand Emperor Hotel. We appreciate the comments - we take them seriously and will be sharing them with our management team. Thank you again - we truly appreciate the feedback! Warm regards, Grand Emperor Hotel More

San Jose, California
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stayed here last summer, took me a while to write this review. The room was big enough for two but the carpet was old. We stayed at the none smoking room and didn't smell any smoke, this the good side of the story. We went to the bar during happy hour on top floor, ordered two drinks and was... More

Was this review helpful? Yes
Jenny Z, Public Relations Manager at Grand Emperor Hotel, responded to this review

Hello Castlerock0908, Thank you very much for taking time to review your recent stay with us at the Grand Emperor Hotel Macau. We are very sorry to hear that your stay was not up to your expectations and would like to talk with you further to investigate the issues, as we take our customer comments very seriously. May we request... More

Melbourne Australia
Top Contributor
103 reviews 103 reviews
56 hotel reviews
105 helpful votes 105 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Was not hard to find the purple 88 bus after arriving from the ferry from Hong Kong, you go through an under-pass after leaving the ferry to get to where the shuttle buses are - they are pretty obvious and hard to miss as they all seem to be there and it is fairly open in area. We were greeted... More

Was this review helpful? Yes
Jenny Z, Public Relations Manager at Grand Emperor Hotel, responded to this review

Hello optionalextras, Thank you so much for your review of our hotel! We are so glad to hear that you enjoyed your stay with us. Thank you for taking the time to share this with everyone and we truly hope to be able to welcome you back to the Grand Emperor Hotel and Macau very soon! Warm regards, Grand Emperor... More

Sydney
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed at the Grand Emperor Hotel in October 2014. Overall, the experience was excellent and good if you want to spoil yourself. Was upgraded to a Executive Room. The room was huge, as was the bathroom. Though, I have a minor complaint about the shower. Not a big fan of the bath/shower set up, I'd prefer them to be separate.... More

Was this review helpful? Yes
Jenny Z, Public Relations Manager at Grand Emperor Hotel, responded to this review

Hello HolidayBee3214, Thank you very much for reviewing your recent stay with us here in Macau! We are glad that you enjoyed your stay and will be sure to pass your comments on to our team. We truly look forward to welcoming you back to Macau and the Grand Emperor Hotel very soon! Warm regards, Grand Emperor Hotel More

Singapore
Contributor
11 reviews 11 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 7, 2014

I stayed with my wife at Grand Emperor in September and had a great time as usual (My third stay here in 5 years). I am glad to say that the standards have remained and check in was smooth. What I like about the location for Grand Emperor is that it is very central with the departmental store just beside... More

Was this review helpful? Yes 3
Jenny Z, Public Relations Manager at Grand Emperor Hotel, responded to this review

Hello Angal, Thank you for taking time to write about your recent stay with us at Grand Emperor Hotel! We're glad to hear that you enjoyed your time with us and discovered a few new things in Macau. We're also so happy to hear you've stayed with us several times and hope that you will be coming back to visit... More

Melbourne, VIC
Contributor
20 reviews 20 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 4, 2014

Stayed here with my wife and daughter from 7th/9 till 10/9 caught turbojet fromh.k. airport then walked out and walked the underpass to hotel bus area this hotel use purple buses with 88 scrawled on them,arr early p.m. quick and smooth check-in,rooms are a generous size and beds also v/good.This hotel is a short walk to sonado sqr,and various other... More

Was this review helpful? Yes 1
Jenny Z, Public Relations Manager at Grand Emperor Hotel, responded to this review

Hello treerabbit, Thank you for your review of Grand Emperor Hotel! We are glad to hear that you were able to stay with us and that you enjoyed your time here. We hope that on your next trip in Macau we will be able to welcome you again. Thank you so much! Warm regards, Grand Emperor Hotel More

British Columbia
Top Contributor
139 reviews 139 reviews
6 hotel reviews
119 helpful votes 119 helpful votes
3 of 5 stars Reviewed September 27, 2014

This is a review of the gold display and the “show” at the Grand Emperor Hotel. After our tour of the A-Ma Temple, our last stop before our ferry ride back to Hong Kong was the casino district. The bus dropped us off in front of this hotel and we had an hour or so to explore the area. I... More

Was this review helpful? Yes
Jenny Z, Public Relations Manager at Grand Emperor Hotel, responded to this review

Hello Traveller55555_8, Thank you for taking the time to review your visit to our hotel during your stay here in Macau. We are glad that you were able to stop by and check out several of our attractions. We hope that if you do have another stop in Macau, you are able to come back and check out even more... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Grand Emperor Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Grand Emperor Hotel

Address: No.288 Avenida Comercial De Macau, Macau, China
Phone Number:
Location: China > Macau Region > Macau
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Emperor Hotel 4*
Number of rooms: 300
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Agoda, HotelTravel.com, Tingo, EasyToBook, Despegar.com, Odigeo and Ctrip TA so you can book your Grand Emperor Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grand Emperor Macau
Hotel Grand Emperor

180 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (138)
Viewed
Room/suite (22)
Viewed
Hotel & grounds (40)
Viewed
Bathroom (11)
Viewed
Dining (1)
Viewed
Other (64)

Management photos: Courtesy of the property manager

Viewed
All management photos (43)
Viewed
Hotel & grounds (13)
Viewed
Dining (19)
Viewed
Room/suite (10)
Viewed
Bathroom (1)
Hotels you might also like...
Check In Check Out
Price Your Stay