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All 84 Macau hotels

Grand Emperor Hotel

4.0 of 5 Hotel   |   No.288 Avenida Comercial De Macau, Macau, China
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Grand Emperor Hotel
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87%
Ranked #24 of 84 hotels in Macau
Certificate of Excellence 2013
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189 people have reviewed this hotel

Traveler rating
    80
    84
    14
    6
    5
See reviews for
36
49
18
11
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • Japanese first
  • Any
English first
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW via mobile

My wife and I stayed a night at the Grand Emperor in early April 2014 and enjoyed our stay. Overall I would recommend it to anyone planning a stay in Macau. 1) Check-in: quick and efficient, lobby had a grand old-world feel, and bellhop was efficient and courteous 2) Room: clean and comfortable, amenities in room was nice, bathroom spacious... More

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Perth, Western Australia, Australia
Contributor
17 reviews 17 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Well located for main attractions of Macau. Staff were helpful. The room was average and the breakfast had a good variety. The decore in the restaurant needs updating, as the chairs are stained and have black marks on the fabric. This hotel is low budget in comparison with many others in Macau, there is no impressive lobby features. The London... More

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Rio de Janeiro, RJ
Senior Contributor
36 reviews 36 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Well located, total easy transportation around and walking distance to the historic center. Excellent breakfast, luxurious facilities. Only problem is that the casino works in the first 6 floors and some cigarette smell in the elevators.

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Italy
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Large comfortable rooms with good view, very close to Wynn, MGM and Lisboa hotels which are very happening places. Spa facility no where close to what u would find in Thailand or Bali. Spa reception not even welcoming and so we didn't even bother checking out the facility. If u r looking for travel information at the front desk, not... More

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Braga, Portugal
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 21, 2014

I stood here inn 2008 during a business trip. The hotel is very well located and it is very well designed. Lobby was great, spacious and staff were extremely efficient and nice. Room and very big with an extra large bed. Bathroom and room were very clean. Breakfast was very very good and with lots of variety. I would stay... More

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Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 20, 2014

Grand emperor treated our group of 19 pax with courtesy and care. From the reception staff to the bell boys they were efficient and charming. They made the special effort to make sure our stay was comfortable,right down to organising an appropriate courtesy bus for transfers. Recommended. A golden service.

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2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 6, 2014 via mobile

This hotel has only one non smoking floor, deluxe rooms only. We paid the extra for an executive room only to be advised if we wanted a non smoking room this could not be accommodated, although advertised. We asked for the difference in room costs to be refunded. Don't waste your time complaining if you book through agoda the hotel... More

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Taipei, Taiwan
1 review
5 of 5 stars Reviewed January 31, 2014

that was my second time stay at this hotel.... I find out the servise has be getting better that last time... the people getting more friendly, the price is acceptble, I will stay this hotel again for my business trip at april

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Melbourne, Australia
Contributor
15 reviews 15 reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed January 22, 2014

This was a beautiful hotel, situated in an excellent location. We arrived in quite bad moods as having caught the ferry over from Hong Kong; the employees running the complementary shuttle bus service from the ferry station wouldn't let us get on the bus and kept pointing for us to go in several different directions every time we mentioned "Grand... More

Was this review helpful? Yes 2
Taipei, Taiwan
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 14, 2014 via mobile

If there's any chance that I ever go to Macau again, I'll definitely visit this hotel again. Especially when I checked in, I think there was a staff called Angel (can't remember her last name), she was very helpful when I arrive the hotel.

Was this review helpful? Yes 1

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Additional Information about Grand Emperor Hotel

Also Known As:
Grand Emperor Macau
Hotel Grand Emperor
Address: No.288 Avenida Comercial De Macau, Macau, China
Phone Number:
Location: China > Macau
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites
Hotel Style:
#21 Luxury Hotel in Macau
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Emperor Hotel 4*
Reservation Options:
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