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Grand Coloane Resort Macau

#24 of 91 Hotels in Macau
Certificate of Excellence
No.1918 Estrada de Hac Sa, Coloane, Macau, China (Formerly The Westin Resort Macau)
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1 room 1 guest
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Grand Coloane Resort Macau
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548 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (110)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (548)
  • Mar-May only
    (151)
  • Jun-Aug only
    (163)
  • Sep-Nov only
    (126)
  • Dec-Feb only
    (108)
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Hong Kong, China
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We have never been to Coloane Macau so we decided to go check it out for our wedding anniversary and found the The Grand Coloane. What a gem, we where welcomed at reception with a friendly smile and great service. The hotel had huge airy space that was was lit by natural sunlight. The rooms were spacious, clean and the... More 

Was this review helpful? Yes 2
Dunedin, New Zealand
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Very spacious room, with good facilities include gym, pool, spa. walking distance to the beach, a lot of greens. Hikers friendly I heard they offer babysitting service , and they do sports shoes rental too (New Balance). We had two connecting room facing the south china sea, each of them has a balcony, if I didnt come with my parents,... More 

Was this review helpful? Yes 1
HOTELMNGMNT, Public Relations Manager at Grand Coloane Resort Macau, responded to this review

Dear Food_n_Crits, Thank you for regarding Grand Coloane as ideal for a family retreat. We strive to provide a friendly and welcoming atmosphere for all and we are happy to read your family was comfortable and enjoyed the food and all the amenities of the hotel during your time with us. We look forward to welcoming you back soon. Best... More 

Hong Kong, null, Hong Kong
Level Contributor
26 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed there for a weekend during summer and it was the perfect spot to relax for a weekend. The rooms are big and so is the terrace. The swimming pool is great, by my only complaint would be that they arrange weddings arround it, making it very noisy and full of people (not inside the pool, but around it)

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HOTELMNGMNT, Public Relations Manager at Grand Coloane Resort Macau, responded to this review

Hello Marta C, Thank you very much for your review. We try our very best to maintain the music volume at a level which creates atmosphere during our events but which is in tune with guests needs so I do hope it was not too noisy for you. We hope to have you back again soon. Best wishes, Grand coloane... More 

Mumbai (Bombay), India
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Loved the room. A cozy place. After the tiring stints at casinos and nightlife this is what you exactly wanna see in the morning. A serene place facing sea. Loved the balcony. Goods - Resort look and feel. You can rest through the day here and roam around and gamble in the night. Shuttle service complimentary, every half an hour... More 

Was this review helpful? Yes 2
HOTELMNGMNT, Public Relations Manager at Grand Coloane Resort Macau, responded to this review

Dear FreeNomadicSoul, Thank you very much for your review. We really appreciate you sharing your feedback and are glad that you enjoyed the overall experience here. You are right, in-room Wi-Fi is becoming a standard for hotels and we have plans to update in the future. We are looking forward to welcoming you back. Best wishes, Grand Coloane team More 

Hong Kong, China
Level Contributor
83 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I just LOVE this resort! It's far away from the city center but I chose this because I want to escape from the city life. We stayed in the ocean view room and the terrace view is so nice. The outdoor swimming pool is good while there is a warm water jacuzzi in the indoor swimming pool area. Our room... More 

Was this review helpful? Yes 1
HOTELMNGMNT, Public Relations Manager at Grand Coloane Resort Macau, responded to this review

Dear Chinchillas, It’s wonderful to know what a great stay you had! We’re glad you enjoyed a relaxing stay at Grand Coloane and so pleased to know that you were impressed with your guestroom as well as our location and amenities. We look forward to welcoming you back soon. Thank you and best wishes, Grand Coloane team More 

Level Contributor
46 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Among all hotels in Macau, this should be one of the most suitable place for family. And also this is one of the very few hotels that don't have casino, so lesser mainlanders residents and feeling far more better. Rooms are spacious and all have own balconies, love the beach view always.

Was this review helpful? Yes 2
HOTELMNGMNT, Public Relations Manager at Grand Coloane Resort Macau, responded to this review

Dear KC K, Thanks very much for your praise! We’re very happy to know you and your family had such an amazing time with us. We greatly appreciate your kind compliment regarding the location and its calm surrounding. We are very much looking forward to welcoming you back at Grand Coloane at your next trip to Macau. Best Regards, Grand... More 

London
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I visited with a group of friends. The rooms were clean and in good condition although the hotel is a little dated. The large balconies were very nice. We were able to use the pools even after checking out. The buffet breakfast was also good. The hotel is a little remote but good for a getaway. The Portuguese restaurant next... More 

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HOTELMNGMNT, Public Relations Manager at Grand Coloane Resort Macau, responded to this review

Dear joeperry, Thank you for your positive review of your recent stay at Grand Coloane! We are very pleased to hear that you had a fantastic stay and enjoyed our hotel. We look forward to welcoming you back in the not too distant future! Best wishes, Grand Coloane team More 

Asia
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed July 26, 2015

Though it is known that the swimming pool is outdated, I thought I could still manage to enjoy a pleasant moment at the poolside. While the fact is, after being seated for a few minutes at the poolside, I was left with a sore throat and wet eyes as someone just smoked over there. Although the front desk always claims... More 

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HOTELMNGMNT, Public Relations Manager at Grand Coloane Resort Macau, responded to this review

Dear Conner T, Our thanks for taking the time to post of your recent experience at Grand Coloane Resort, although, we wish they had been better and we apologize for that. The confusion over where guests may smoke in the pool area was unacceptable and we have rectified and reinforced that smokers must only do so in the designated area... More 

Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed July 24, 2015

First things first, I saw several reviews that panned the location (distance from things) and the shuttle. It takes 8 minutes (I timed it) to take the shuttle from the hotel to the Venetian and vice versa. The shuttle runs every 30 minutes and we never had a problem catching it. Not sure if we were lucky or not, but... More 

Was this review helpful? Yes
HOTELMNGMNT, Public Relations Manager at Grand Coloane Resort Macau, responded to this review

Dear Douglas P, We were very pleased to read you felt pampered during your recent visit to Grand Coloane. Thank you for taking the time to highlight your favorite amenities and features of our hotel and for acknowledging our team members who assisted in making your stay more convenient and comfortable. Your feedback is much appreciated and we will be... More 

Foshan, China
Level Contributor
85 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed July 21, 2015

I was excited for some quiet time in this "resort," but it ended up mostly stressing me out. My experience there began with a dispute about how I could pay my deposit. I ended up having to get cash from an ATM. Strange. The walls were peeling, carpet was frayed, and everything seemed to be under half-finished remodeling. The food... More 

Was this review helpful? Yes
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