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Grand Coloane Resort Macau

#23 of 90 Hotels in Macau
Certificate of Excellence
No.1918 Estrada de Hac Sa, Coloane, Macau, China (Formerly The Westin Resort Macau)
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Grand Coloane Resort Macau
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Grand Coloane Resort Macau
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528 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (106)
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  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
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  • All months
    (528)
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    (151)
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    (143)
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  • Dec-Feb only
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Singapore, Singapore
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed yesterday NEW

I was travelling to Macau for business and stayed here for 3 nights. First off, I must say that the hotel is pretty old although the public areas look quite good and well maintained. The rooms are large, again pretty dated but comfortable... don't think you can find many places in Macau with a large balcony overlooking a beach. That... More 

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Hong Kong, China
Level Contributor
72 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Very relaxing place in Macau, 15 minutes drive from Taipa ferry terminal, it is right in front of the beach in Cologne, it has beautiful restaurants and swimming pool, quiet and cozy, highly recommend to have bbf dinner outdoor as well, very nice and refreshing.

Was this review helpful? Yes 1
HOTELMNGMNT, Public Relations Manager at Grand Coloane Resort Macau, responded to this review

Dear jjtomoro, Thank you for your positive words. We are so pleased you had such a positive experience here at Grand Coloane Resort. We look forward to welcoming you back soon, and will strive do even better. Thanks again for sharing with us your views. Best wishes, Grand Coloane team More 

Shanghai, China
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

The only hotel in Macau that had a beach right next to it. The beach is amazing. The hotel staff was very kind and helpful. The rooms are big and the view is beautiful. Very recommended to couples and familys. And the restaurant next to it Miramar is perfect!!

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HOTELMNGMNT, Public Relations Manager at Grand Coloane Resort Macau, responded to this review

Dear pequeee, Thank you for your amazing review of Grand Coloane Resort. We have definitively a very good location for who are seeking a calm and relaxing vacation near the beach away from the hustle and bustle of the casinos. We strive to provide a friendly and welcoming atmosphere for all and we are happy to read that you enjoyed... More 

Europe
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our stay at Grand Coloane Resort was very relaxing thanks to the secluded position of the hotel and to proximity of the the sea, which offers a nice view from the room balcony. Fast connected to Cotai, Taipa and Peninsula by a small shuttle bus running every 30 minutes (until midnight).

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HOTELMNGMNT, Public Relations Manager at Grand Coloane Resort Macau, responded to this review

Hi FunnyMountain, Thank you for taking the time to post such a nice review from your stay with us at Grand Coloane Resort. We really appreciate your comments regarding our location and shuttle bus service. We do look forward to welcoming you back very soon. Best regards, Grand Coloane Resort's Team More 

Hong Kong, China
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The location of this hotel is lovely, on the beach and away from the Macau casino scene which is what we were looking for. Rooms are a little dated but spacious with a large terrace. The problem here is that the hotel does not employ enough staff. Breakfast on the week ends is chaos with queues of people waiting to... More 

Was this review helpful? Yes 1
HOTELMNGMNT, Public Relations Manager at Grand Coloane Resort Macau, responded to this review

Hi Vanessa V, Thank you for your review on Tripadvisor,. We are glad you enjoyed your stay after all but we are sorry to hear that we did not live up to the expectations. We are grateful for the time you took to share your experience and we ensure you we take very seriously all of our client's reviews in... More 

Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at the resort (formerly Westin), which is still a 5* one, for one night while visiting Macau to attend a concert. Overall impression is very positive. The staff was friendly and attentive , mainly Philippine which is great for us because they have such wonderful English, and the location and grounds are beautiful. Pool looks good, and there... More 

Was this review helpful? Yes 1
HOTELMNGMNT, Public Relations Manager at Grand Coloane Resort Macau, responded to this review

Hi Amalie B, Thank you for taking the time to post such a wonderful review from your stay with us at Grand Coloane Resort. We are very pleased to hear that you thoroughly enjoyed the hotel's facilities and location. We strive to provide a friendly and welcoming atmosphere for all and are happy to read you have enjoyed the food... More 

Hong Kong
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

The resort is memorable. The view astonishing. But the main thing that made us feel at home was the warmth, politeness, and professionalism of the staff in all areas. The cafe was super nice, particularly the outdoor area, which was well positioned, covered from the sun, and pleasant with access to the buffet. The Chinese restaurant in the third floor... More 

Was this review helpful? Yes 1
HOTELMNGMNT, Public Relations Manager at Grand Coloane Resort Macau, responded to this review

Hi JA R, Thank you for taking time to review our hotel. We appreciate your recognition and comments to our associates who had participated in making your stay a memorable experience. We are looking forward to see you and your family again in the near future. Warm regards, Grand Coloane team More 

Petaling Jaya, Wilayah Persekutuan, Malaysia
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This property is tucked away in Coloane away from the glitzy strip. I was welcomed warmly by front desk personnel Ivy and her colleague who checked me in speedily. The room was dated and lacked some essentials but was well maintained. My biggest issue with this management is the lack of free wifi in the rooms. Perhaps due to its... More 

Was this review helpful? Yes 1
HOTELMNGMNT, Public Relations Manager at Grand Coloane Resort Macau, responded to this review

Hi Matthew Rajendra, We are so pleased that you enjoyed your stay in our resort. Thank you very much for your compliments to our friendly staff. In-room Wi-Fi is becoming a standard for hotels and we have plans to update in the future. There are many changes happening here and we expect to make also some significant improvements to the... More 

London, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a welcome escape from the glitzy and fake casino resorts that dominate Macau. We were in Macau for the House of Dancing Water show with kids and not for the casinos, so this was a perfect retreat. Huge rooms even though somewhat dated, nice breakfast and helpful shuttle to the ferry terminal and the coati strip. Having to... More 

Was this review helpful? Yes 2
HOTELMNGMNT, Public Relations Manager at Grand Coloane Resort Macau, responded to this review

Dear Jonny M, Thank you for sharing your experience with us. We are delighted that you enjoyed the huge rooms, the breakfast and our location. You are right, In-room Wi-Fi is becoming a standard for hotels and we have plans to update in the future. There are many changes happening here and we expect to make also some significant improvements... More 

Hong Kong, China
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed May 19, 2015

Being a heritage from Westin Resort Macau, Grand Coloane Resort blended top service, great F&B, comfy environment and facilities into one. Despite the property is slightly aged when compare to other new hotels in Macau, we had a pleasant and completely relaxing stay here! Everyday routine is: Woke up late and have a full range breakfast, and spent some time... More 

Was this review helpful? Yes 1
HOTELMNGMNT, Public Relations Manager at Grand Coloane Resort Macau, responded to this review

Dear ShereeseT, Thank you for taking the time to post such a wonderful review from your stay with us at Grand Coloane. We were so pleased to hear that you thoroughly enjoyed the hotel's facilities and our location. We strive to provide a friendly and welcoming atmosphere for all and we are happy to read you were comfortable and enjoyed... More 

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