We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Grand Coloane Resort Macau

#22 of 89 Hotels in Macau
Certificate of Excellence
No.1918 Estrada de Hac Sa, Coloane, Macau, China (Formerly The Westin Resort Macau)
Hotel amenities
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Grand Coloane Resort Macau
Professional photos View all
Browse nearby
Grand Coloane Resort Macau
Write a Review

513 reviews from our community

Traveler rating
    163
    221
    77
    35
    17
See reviews for
135
147
23
50
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (105)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (513)
  • Mar-May only
    (151)
  • Jun-Aug only
    (128)
  • Sep-Nov only
    (126)
  • Dec-Feb only
    (108)
All months
Hong Kong, China
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Being a heritage from Westin Resort Macau, Grand Coloane Resort blended top service, great F&B, comfy environment and facilities into one. Despite the property is slightly aged when compare to other new hotels in Macau, we had a pleasant and completely relaxing stay here! Everyday routine is: Woke up late and have a full range breakfast, and spent some time... More 

Was this review helpful? Yes
Hong Kong, China
Senior Contributor
36 reviews 36 reviews
16 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 2 weeks ago

My boyfriend and I have always been huge fans of this location/facilities and have always made an effort to come once or twice a year when we needed to get away from the bustle in HK. We came here for the first time since the new management took over and what a disappointing experience it was! Pros: Quiet location away... More 

Was this review helpful? Yes 1
HOTELMNGMNT, Public Relations Manager at Grand Coloane Resort Macau, responded to this review

Dear rkim511, Please allow us this opportunity to apologize for the inconveniences you experienced during your stay. Your willingness to share your thoughts is appreciated. You are right, In-room Wi-Fi is becoming a standard for hotels and we have plans to update in the future. There are many changes happening here and we expect to make also some significant improvements... More 

Contributor
11 reviews 11 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I had stayed in this property about 10 years ago when it used to be run by the Westin Group and in May I had the opportunity to return. As other reviewers have already mentioned the hotel's big selling point is that it is a more peaceful escape from the often crowded cotai strip in Macau. The hotel has the... More 

Was this review helpful? Yes 1
HOTELMNGMNT, Public Relations Manager at Grand Coloane Resort Macau, responded to this review

Dear Leighton W, Thank you very much for your review on TripAdvisor. We truly appreciate your thoughts; feedback helps us to focus on our customers’ expectations and gives us an opportunity to improve though and will be used to make any necessary corrections to ensure we are providing the best possible experience. You are right, In-room Wi-Fi is becoming a... More 

Hong Kong, China
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very relax place and not like standard Macau, a real good place to have a relaxed stay. Staff is really doing their best they can to meet expectations of the visitors. A big thank you! But the place is sooo under-staffed. They are running from one place to the other with dirty cups and plates piling up everywhere. And to... More 

Was this review helpful? Yes 3
HOTELMNGMNT, Public Relations Manager at Grand Coloane Resort Macau, responded to this review

Dear Aro628, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our staff. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect. As you notice, there are many... More 

Hong Kong, China
Top Contributor
107 reviews 107 reviews
41 hotel reviews
92 helpful votes 92 helpful votes
4 of 5 stars Reviewed 4 weeks ago

It's a beautiful beach resort in the quiet part of Coloane, away from the noisy and glitzy Macau, but not too far either. Takes about 30 minutes by taxi from the main ferry terminal. Big, clean and functional rooms, all with a good ocean view. Huge breakfast spread. Excellent service. Happy and attentive staff - mostly Filipinos so no issues... More 

Was this review helpful? Yes
HOTELMNGMNT, Public Relations Manager at Grand Coloane Resort Macau, responded to this review

Dear MushPanjwani, Thank you for sharing your feedback with us following your stay at Grand Coloane Resort We were delighted to learn that you enjoyed our location, services and facilities during your visit; Our team makes every effort to deliver upon the high standards we have set for ourselves; we strive to ensure our guests recognize the services and facilities... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 14, 2015

My family came over from the UK to celebrate a special birthday. The staff were superb and looked after us really well. They organised a complimentary cake to die for and then signed a birthday card! The children were very impressed with the breakfasts and facilities: the outside playground and the indoor pool (a bit chilly during our visit for... More 

Was this review helpful? Yes 2
HOTELMNGMNT, Public Relations Manager at Grand Coloane Resort Macau, responded to this review

Dear Karen W, It never gets repetitive for us to hear the wonderful stories of our guests and we're honored to have been your choice for accommodation in such special birthday celebration. We are so pleased that you and your family were impressed with the breakfasts and facilities, as well as the hotel's location. Thank you very much for your... More 

Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 13, 2015

I agree with other reviewers that the hotel rooms, whilst cetainly designed with luxury in mind, could be better. The rooms are definitely a bit tired and dated in their decor. However they are well stocked with items such as toiletries etc. and have brilliant views and are lovely and big and well cleaned. It is funny to note that... More 

Was this review helpful? Yes 1
HOTELMNGMNT, Public Relations Manager at Grand Coloane Resort Macau, responded to this review

Dear Sam F, Thank you for choosing Grand Coloane for your recent trip and taking the time to share your feedback. We're happy that you enjoyed everything overall as it is our goal to ensure each guest has a memorable experience. It's great to hear that you found our staff, especially at the guest services at the entrance, to be... More 

Shanghai Region, China
Contributor
11 reviews 11 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 10, 2015

Chose this hotel if you want to be away from the all the tourist madness, its right on the ocean front and I think all the rooms face the ocean or the beach. There was painting work going on at the hotel while we were there but that didn't seem to bother us much, when you choose your room you... More 

Was this review helpful? Yes 2
HOTELMNGMNT, Public Relations Manager at Grand Coloane Resort Macau, responded to this review

Dear Augustine F, Thank you for staying at Grand Coloane and providing a review of our hotel. It´s great to hear that you liked your stay and the surroundings of the hotel. Your feedback gives us an opportunity to improve though and will be used to make any necessary corrections to ensure we are providing the best possible experience. As... More 

Hong Kong, China
Top Contributor
108 reviews 108 reviews
16 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed April 8, 2015

We spend 3N and 4days...afterall we enjoyed our staying but Manager/Propriety of this Hotel needs to adjust few - important- things for his customers...to let them come back again with happines. Since the location & enviroments are very nice, green and relaxing, it's a pity don't satisfied guess! We spend mostly 3 days in the swimming pool and we saw... More 

Was this review helpful? Yes
HOTELMNGMNT, Public Relations Manager at Grand Coloane Resort Macau, responded to this review

Hello Mafegila, Thank you for your review on Tripadvisor,. We are glad you enjoyed your stay after all but we are sorry to hear that we did not live up to the expectations. We are grateful for the time you took to share your experience and we will ensure we take the learning from this and apply it so as... More 

Bath
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed April 7, 2015

We picked out this hotel because of its (unique?) status as a Macau hotel without a casino! We had a pleasant three nights there. The food in the restaurant was always good and the buffet on Friday and Saturday nights was outstanding; a huge variety of hot and cold dishes including every sort of shellfish, including lobster and oysters, and... More 

Was this review helpful? Yes 1
HOTELMNGMNT, Public Relations Manager at Grand Coloane Resort Macau, responded to this review

Dear JohnP794, Thank you very much for your review on TripAdvisor. We're so glad that you enjoyed your stay specially our dining options and our friendly and helpful staff. We truly appreciate your thoughts; feedback helps us to focus on our customers’ expectations. You are right, In-room Wi-Fi is becoming a standard for hotels and we have plans to update... More 

Questions? Get answers from hotel staff and past guests. Ask a question

286 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (254)
Viewed
Dining (14)
Viewed
Pool/beach area (28)
Viewed
Bathroom (6)
Viewed
Room/suite (49)
Viewed
Hotel & grounds (53)
Viewed
View from room (22)
Viewed
1:55
Videos (1)
Viewed
Other (81)

Management photos: Courtesy of the property manager

Viewed
All management photos (32)
Viewed
Business center/function rooms (8)
Viewed
Dining (5)
Viewed
Hotel & grounds (5)
Viewed
Pool/beach area (4)
Viewed
Room/suite (4)
Viewed
Other (6)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities