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Grand Coloane Resort Macau

#24 of 90 Hotels in Macau
Certificate of Excellence
No.1918 Estrada de Hac Sa, Coloane, Macau, China (Formerly The Westin Resort Macau)
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Grand Coloane Resort Macau
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541 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (107)
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  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
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Level Contributor
34 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

Among all hotels in Macau, this should be one of the most suitable place for family. And also this is one of the very few hotels that don't have casino, so lesser mainlanders residents and feeling far more better. Rooms are spacious and all have own balconies, love the beach view always.

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London
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7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

I visited with a group of friends. The rooms were clean and in good condition although the hotel is a little dated. The large balconies were very nice. We were able to use the pools even after checking out. The buffet breakfast was also good. The hotel is a little remote but good for a getaway. The Portuguese restaurant next... More 

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Asia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 1 week ago

Though it is known that the swimming pool is outdated, I thought I could still manage to enjoy a pleasant moment at the poolside. While the fact is, after being seated for a few minutes at the poolside, I was left with a sore throat and wet eyes as someone just smoked over there. Although the front desk always claims... More 

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HOTELMNGMNT, Public Relations Manager at Grand Coloane Resort Macau, responded to this review

Dear Conner T, Our thanks for taking the time to post of your recent experience at Grand Coloane Resort, although, we wish they had been better and we apologize for that. The confusion over where guests may smoke in the pool area was unacceptable and we have rectified and reinforced that smokers must only do so in the designated area... More 

Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

First things first, I saw several reviews that panned the location (distance from things) and the shuttle. It takes 8 minutes (I timed it) to take the shuttle from the hotel to the Venetian and vice versa. The shuttle runs every 30 minutes and we never had a problem catching it. Not sure if we were lucky or not, but... More 

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HOTELMNGMNT, Public Relations Manager at Grand Coloane Resort Macau, responded to this review

Dear Douglas P, We were very pleased to read you felt pampered during your recent visit to Grand Coloane. Thank you for taking the time to highlight your favorite amenities and features of our hotel and for acknowledging our team members who assisted in making your stay more convenient and comfortable. Your feedback is much appreciated and we will be... More 

Foshan, China
Level Contributor
55 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I was excited for some quiet time in this "resort," but it ended up mostly stressing me out. My experience there began with a dispute about how I could pay my deposit. I ended up having to get cash from an ATM. Strange. The walls were peeling, carpet was frayed, and everything seemed to be under half-finished remodeling. The food... More 

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4 of 5 stars Reviewed 2 weeks ago

A very different experience in Macau, it's a peaceful and pleasant place, without casino but with good open view, really great for relaxing and get away from the crowds. My only problem is traffic, it takes 30-45 mins to down town, infrequent shuttle bus schedule, and no service between Taipa ferry terminal. But considering that is a little tradeoff, it's... More 

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HOTELMNGMNT, Public Relations Manager at Grand Coloane Resort Macau, responded to this review

Dear Baron M, We're glad you enjoyed everything overall but we will use your comments to continue to improve our guest experience. We strive to provide a friendly and welcoming atmosphere for all and we are happy to read your family was comfortable and enjoyed our peaceful ambience far away from the hustle & bustle of the casinos. We look... More 

Barcelona, Spain
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

It is an old hotel but very well maintaned Stuff friendly and helpful. Rooms face the sea, is incredible to wake up with the sound of the waves. Breakfast was very nice, western style: yogurt, fruit, eggs, bacon, cheese, toasts... Our room had a jacuzzi, that was a very nice surprise :) Nice and clean swimming pool. If you are... More 

Was this review helpful? Yes 1
HOTELMNGMNT, Public Relations Manager at Grand Coloane Resort Macau, responded to this review

Dear Mar N, We are delighted to read you had a pleasant experience at Grand Coloane. Thank you for taking the time to highlight your favorite amenities and features of our hotel that helped make your stay so fantastic. We look forward to welcoming you back soon. Best regards, Grand Coloane team More 

Bethlehem, Pennsylvania
Level Contributor
6 reviews
5 of 5 stars Reviewed 3 weeks ago

Really lovely place to stay in Macau! All of the staff are extremely friendly and accommodating. The large balcony is amazing, and we had a nice view of the beach. The beds were very comfortable, and the rooms were clean. They also offer a free shuttle from the ferry and from The Venetian until midnight. We checked out on Sunday,... More 

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HOTELMNGMNT, Public Relations Manager at Grand Coloane Resort Macau, responded to this review

Dear Racquel D, Thank you for the very positive review of your recent visit to the Grand Coloane Beach Resort! Thank you for taking the time to highlight your favorite amenities and features of our hotel that helped make your stay so fantastic. We are delighted to read your appraisal of our staff and services. Our team makes every effort... More 

Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We chose Grand Coloane Resort Macau for our last leg of our Hong Kong-Macau escapade and alas, we were so right to have chosen this accommodation. The place is just so relaxing and we're lucky enough that we got the best view of the resort, with the big balcony. We got two connecting rooms that we enjoyed with ourselves. I... More 

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HOTELMNGMNT, Public Relations Manager at Grand Coloane Resort Macau, responded to this review

Dear Peeeepie, It's great to hear that your decision was validated by our great location and we're so happy that you enjoyed your stay overall. Thank you so much for your recommendation and we look forward to seeing you again soon. Best regards, Grand Coloane team More 

Singapore, Singapore
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I was travelling to Macau for business and stayed here for 3 nights. First off, I must say that the hotel is pretty old although the public areas look quite good and well maintained. The rooms are large, again pretty dated but comfortable... don't think you can find many places in Macau with a large balcony overlooking a beach. That... More 

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HOTELMNGMNT, Public Relations Manager at Grand Coloane Resort Macau, responded to this review

Dear Gabriel G, Thank you for taking the time to post such a detailed review from your most recent stay with us at the Grand Coloane. We are so pleased to read that you thoroughly enjoyed the room, our location, our food and the good service provided by our wonderful hotel staff. We thank you for your patronage and look... More 

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